How can Didi drivers take more orders? What are the order-taking techniques?

Didi drivers do have skills in taking orders. I am also a Didi driver, so I will simply share some skills. I will use my experience on Didi to answer how to receive more orders.

First, service scores are very important. A high service score is indeed beneficial and can greatly increase the number of orders received. Now after passengers get off the bus, the system defaults to positive reviews. If passengers can add more than eight words of evaluation, the service score will increase faster.

Second, go to an area with dense orders. You can’t always stand in a place where people don’t poop. You should walk to places with a lot of people, so that you can have more opportunities to receive orders. Open the heat map. The redder the heat map is, the more orders there are.

Third, the direction of the front of the car is also useful. The front of the car should be facing the direction with many orders, such as towards the bus station, the train station, large shopping malls, etc. In this way, Didi will think that you are the most convenient to pick up passengers. You don't have to make a U-turn or take a detour, which can increase the order acceptance rate.

Fourth, look clearly at the road you are on. Look carefully at the map. Are U-turns allowed on the section of road you are on? The map does not allow U-turns. Even if you can turn around at will, the system will not send orders. This is why sometimes the passenger is on the roadside opposite you and you can't get the order.

I hope the answer will be helpful to you, thank you.

I don’t have any experience. If you have nothing to do, chat with customer service Xiaodi and they will send you an order. If you don’t have an order, go to customer service. If you don’t have an order, go to customer service. You can give it a try.

More Taking orders does not necessarily mean high income and high service score. Our goal is to receive more high-quality and good orders, so as to increase our income.

Opening Didi, like any profession, requires experience and skills that can be accumulated. Everyone communicates with each other frequently and sums up some experiences.

The most basic thing is, of course, to improve service points. This is a virtuous circle.

In the same area and the same distance, those with high service scores will be dispatched first. I don’t need to say more about this, I believe everyone knows it, and the higher the service score, the scores of the matching passengers will also be If it is higher, the probability of encountering weird things will be greatly reduced. This industry is also an industry with a competitive mentality.

Continuously accumulate familiar popular areas and become familiar with the platform’s rules and reward mechanisms.

When I first started running Didi, I was not familiar with any place. Of course, the more I ran, the better I became. Now that you are in this field, you still need to strive to make a living map. Take the time to ask friends around you and check the map, especially if you are familiar with shopping malls, food streets, and office areas. Familiarity with the area can help you distinguish where is the place. There is no skill in determining which areas have the most orders in popular areas and which time periods. It really all depends on accumulation, summing up experience, and waiting in an area you are familiar with in advance, and you will also receive good orders.

Change the order-receiving mode and use it in combination, sometimes it also has special effects.

Sometimes, although we are familiar with popular areas, an order can easily lead you to an unpopular area. What should you do? Continue to wait for the order? Many times I will open a tailwind order to take myself back to a familiar area with many orders. For example, I am in Beijing, and I like to take orders near Wangjing. There are many office workers in the morning, and there are many short-distance orders and there are many orders coming in. It is relatively easy to accumulate rewards; there are more people going out at noon, and there are many white-collar workers in Wangjing Soho. The ones that go out at noon are usually big orders. Going to the airport or meeting customers is a long way away, and the traffic jam is not serious at this time. So when I have no target, or when the order volume is small, I just go with the wind. Return to Wangjing.

Some people choose to drive Didi at night, and their income is also good.

This is more suitable for people with good physical condition. Some of my friends like to run Didi at night. There are no traffic jams at night and there are few traffic lights. I go out at eight or nine in the evening and go back during the morning rush hour. There are many big orders at night. Those who work overtime and go home are usually reimbursed by the company, and the distance is also very far; those who go to the airport can still pick up an order when they come back. But you need to be safe and have a good temper when driving at night. Sometimes, you need to be mentally prepared in advance when you encounter people who come out drinking.

Receive reservations wisely

You can take reservations from the airport at four or five o'clock in the morning. They are usually large orders. After you go there, you can also receive a large order on your return trip.

There are also some little secrets that have been spread throughout the world

After driving for so long, I found a little secret. If you turn the front of the car towards the hot spot, Didi will send more orders. . This is based on experience, and I have no way of verifying whether there is any basis for it, but it is true that many friends around me do this. If you have been driving for a long time, join more Didi driver groups. Everyone can communicate there and share many popular areas. If there is any news, we will inform you at any time.

In short, driving Didi is also a technical activity. Using your brain can increase your income a lot. I have also seen some drivers say that driving Didi is like lowering a military flag. Not only must you think about this step well, but you must also Think about the next step, indeed.

Finally, I would like to give you a God of Wealth~to seek good luck and wish us high income!

It is not an easy thing to run well in Didi. Because I work in Didi, I often come into contact with drivers. I would like to share the methods of high service points and sports car skills of a driver with full service points. .

1. Preparation

Basic materials for drivers:

1. Bluetooth headset (other headsets are also available, it is convenient for you)

2 , Light music CD or USB disk

3. Use a high-quality mobile phone holder (beautiful and safe for driving)

4. Air freshener or perfume

Basic materials for passengers :

1. Paper towels

2. Garbage bags

3. Toilet water (summer)

4. Pen and paper

5. Band-Aid

2. Practical Combat

1. Look at the map to determine the first time after receiving the order (guest location, distance, traffic conditions, approximate arrival time)< /p>

2. Call the guest immediately:

The first sentence (indicate your identity): Hello! I am the driver who received your order!

The second sentence (arrival time): I will arrive at your scheduled location in about 1 minute!

Additional instructions: Tell guests the arrival time is earlier than the actual arrival time. If guests arrive within 1 minute, tell them 30 seconds; if they arrive within 3 minutes, tell them 1 minute; if they arrive within 5 minutes, tell them 3 minutes; Negotiate the excess by yourself

3. Within 300m of the destination (straight-line distance), click "Confirm Arrival" without a "warning prompt"!

4. After arriving at the destination, If the customer is not found, call and tell him where he is (what is on the left, right, etc., try to choose landmarks, such as banks, large restaurants, real estate, etc.) and confirm with the customer whether it is correct?

Rushing guests is prohibited. The passenger's phone number is unavailable and text messages cannot be sent. After confirming arrival, you can choose the waiting time according to your own situation. Select the "Unable to contact passenger" option and wait for about 3 minutes for the system to be shut down by customer service. If you choose a passenger who is late, the system prompts: You can reschedule without any responsibility, and you can cancel directly!

5. Passengers arrive and get on the bus: First sentence: Hello! Keeping you waiting (if the guest arrived first)

or Sorry! Let you come over! (Some distance from the guest)

The second sentence: Are you going to XX place? Check with the passenger to avoid picking up the wrong one!

The third sentence: Let’s go! How many kilometers are there and how long does it take to reach XX place? Let passengers feel our professionalism!

6. Test in the car. Tell us about the weather and the events we just met together to determine whether the guest is talkative and cheerful!

If you are a cheerful type, as long as there are no big problems, you can get five stars. If you are not a cheerful type, you can ask the guest if he wants to listen to music? If you want to listen, just play music and don’t talk too much. If you don’t want to, just add: If you need anything, just ask, you’re welcome! , then drive seriously and stop talking.

In case of emergencies, seize the opportunity.

For example: someone suddenly changed lanes, for example: someone was late, etc.

8. Ask for five stars (only ask for those you can grasp), pursue the victory + praise

One word: good! Two words: Very good! Three words: very good! Or good service! Four words: Very satisfied! Or thank you very much!

9. Be considerate and considerate when getting off the car: pay attention to safety when getting off the car; pay attention to water or pits under your feet! …..

Other supplements

1. Take more orders, run more orders, cycle quickly, 300 orders per cycle.

2. When you meet cheerful customers who take the initiative to chat, as well as vulnerable groups (part-time workers, workers, etc.), provide better service, respect them more, and then directly ask them for five-star reviews! (Observe the words and emotions, use what is appropriate, and don’t speak if it is inappropriate)

3. Chat with the guests, follow the guest’s topic, be low-key, use polite language, and remind you to pay attention to safety when getting off the car or remind not to forget things. .

4. Don’t have negative emotions, don’t complain, don’t curse (especially if you encounter a driver who cuts in and out...).

5. If you encounter a picky person, end the order in advance and file a complaint first.

6. If there are commercial areas on busy roads during peak hours, turn off the system and then turn it on again when the system is empty enough to pick up customers to avoid customer cancellations.

7. Don’t pick orders or reject orders.

8. Never argue with guests, be reasonable! !

Emergency situations

1. The guest changes the destination

2. Picking up someone midway

3. Continue to use the service after arriving at the destination Car

4. ...

Method (to determine whether to continue serving)

1. Method: Tell passengers that this is a company vehicle and the destination cannot be changed. GPS lock may result in fines!

2. Reason: Beyond a certain number of kilometers, passengers will bear an additional 0.56 yuan per kilometer and pay extra. It will be more economical to call a taxi again!

3. Qing: I'll wait here for him to call a car. If he can't call, it will be delivered free of charge. (Judge the actual situation by yourself,)

Correctly judge five-star passengers

1. Passengers who can grasp it

2. Passengers who do not know how to use software

3. Request for help

4. Request for the first and last order; Request for the 5th, 10th, 15th order...

(You are The first passenger I picked up, can you do me a favor and give me a five-star rating? )

You are the last passenger I picked up today, can you do me a favor and give me a five-star rating? Well?

………………..

Nowadays, those who run Didi are all live Lei Feng. At present, I have placed more than 200 orders on Didi. I have some tips that I will provide, but they are not universal.

1. If your phone is Android, it must be rooted, and then download a software app called Tianxia. If possible, activate its membership function to simulate the position of the car in a timely manner. What I use more now is its street sweeping function. It sets a starting point and an end point. It is easy to receive orders by simulating the operation between the starting point and the end point. Because Didi’s rule is that if you stop moving, you will not be given an order. You can only get an order if you keep moving.

2. It is very important to choose the time to take the order, based on his reward. Don't join in the fun during the day because we don't know where you are, so. If the city is relatively large, it is recommended to run the night shift. Not many people take taxis at night, it’s just a necessity, the distance is relatively far, and there’s no traffic jam. The effect is very good, but it is easy to stay up late. I don’t know if you can stand it.

3. Every city has a QQ group or WeChat group. Join them and chat more with them. They have more experience. Even if you have no experience, make more friends. , after all, your peers have some lessons they can offer you.

4. In order to get more rewards, choose carpooling in places with dense subway or bus stations. When a passenger gets on the bus, don't rush and leave. If you wait a few more minutes, your chances of getting a ticket will increase a lot.

Finally, a reminder that Didi Express or Hitchhiking, including the current Didi Minibus, are not a long-term solution. Excluding labor, maintenance, insurance, traffic violations, postage, tolls, etc.

After all this, look at how much money is left. It is impossible to expect him to live, let alone make money, but occasionally running a part-time job is okay, because you are asking about Didi Express. I will introduce it to you if I have the chance. Some of Didi Hitch's tips for taking orders are completely different from Didi Express.

How to listen to more orders on Didi: According to my experience running Didi, the order listening function is a very important function, even more powerful than scores

Let me tell you my opinion , the order listening format will be as follows

1: The current number of orders issued for two kilometers

2: The current number of vehicles for two kilometers

Number of vehicles/number of orders =?

If it is greater than 1.6, go directly to the hotspot area and continue to listen to the order test.

If it is less than 1.6, wait for the order. According to my experience, you will get the order within a few minutes. Of course, the score cannot be too high. Low! Hope this helps everyone

For now, if Didi drivers want to take more orders, they have the following methods. 1. Improve service points. The Didi platform now adopts the service dispatch order model. Those with a score of 80 or above enjoy priority in order dispatching. Those with a score below 60 will be deemed to have failed. If you still fail within one cycle, you may face cancellation of the order dispatching right, even cancellation of the franchise relationship, or permanent account ban. Those with a score of 80 or above, or even higher, have more orders and higher income. There is a master who can be said to have made great contributions to the Didi platform when Didi first entered this city. At that time, Didi Taxi was just launched. Many people did not know this taxi software, but this master worked tirelessly to promote Didi. Policies, he also picks up passengers a few kilometers away. He also ranks first in the number of orders and positive reviews. But later, when the assignment model was implemented and I was dissatisfied with some policies of Didi platform, my account was blocked by Didi platform for no reason. The reason given by the platform customer service was that Didi was said bad things in the WeChat group. Many masters think this reason is too far-fetched! But what can be done? The Didi platform occupies more than 90% of the country's online ride-hailing market. There is no shortage of cars on the Didi platform, right? 2. Improve the star rating. If you want to improve your star rating, don't refuse orders. Even if they are sent to you several kilometers away, you have to pick them up. If you refuse orders and exceed 8 orders per day (the regulations are different in each city, some have three orders), your account will be banned. Downgrade star rating. Some chefs have worked hard to accumulate 5 stars, but suddenly a passenger is dissatisfied and gives 1 star. Well, the star will be reduced immediately. The most interesting thing is that the platform will never verify why passengers are dissatisfied with the service on the driver's side, but will only send a text message notification directly telling you that the service is not good and the star rating will be reduced. 3. Passengers are God and are always right! The platform won’t care about you that much. As long as passengers complain, there is only one result: the driver’s fault! Therefore, the platform only looks at the results and does not verify the actual situation. For some orders, a few kilometers away, the driver honestly went to pick up the order, and walked halfway or just arrived at the pick-up location. As a result, the passenger was too slow and took the car away. After leaving, he did not forget to give the driver a bad review. Well, here comes the bad review, the star rating has dropped, and the service score has also dropped! The platform reduces the dispatch rate to drivers. Therefore, if you dare to say no to passengers, the platform will also say no to you! What can you do? Renjia’s platform has a national market share of over 90%. It doesn’t matter if you are missing a master! So far, this is what the Didi platform is like. If your service score is low, orders will not be sent to you. If the star rating is low, orders will be sent to you less, and if passengers are annoyed, orders will not be sent! You are an ordinary and honest driver, but you will not run away if you refuse to accept it. There are many cars on the platform, and there are many people running away! Therefore, Didi does not have any skills in taking orders now. As long as you are obedient and take orders honestly, your income will be high. However, the Didi platform is currently encountering some troubles, such as a large loss of drivers, a large number of passengers leaving the platform, insufficient qualifications for newly added drivers, and a reputation that is deteriorating day by day. In the past two days, the new driver was caught by transportation management because he did not meet the conditions. Shanghai Didi was so frightened that it immediately closed the registration channel. Some Didi masters called Didi this retribution! Some Didi masters also said that this is the final result of Didi's disrespect for people! If Didi continues to go its own way, there may be no drivers willing to ride Didi in the end! The above are purely personal opinions and are for reference only.

First, try to improve your service points.

After taking the order, take the initiative to contact the passenger. Don’t wait for the passenger to contact you. Some passengers have this mentality. I placed the order, but the driver didn’t know how to make a call. So stupid! The passenger felt that you didn't pay attention to him, so he canceled the order when he saw that you hadn't come for a long time, while you were still on the way to pick him up. As a result, he missed the trip and suffered a big loss. Therefore, contact passengers in advance as much as possible and contact them with a warm service attitude! I believe that as the number of orders continues to increase, your service points will quickly improve. The more orders you have, the more income you will receive!

Secondly, use navigation skillfully and don’t take detours!

Detours often occur when sending passengers off. Some passengers may not understand and think that you are deliberately taking detours to make them pay more. As for the bad reviews, the service points have been reduced, so the number of orders has naturally decreased, and the income has been greatly affected!

In addition, treat others with a smile and do not take the initiative to cancel orders.

Anyone who runs Didi knows that if you cancel an order, your service score will quickly drop, your order acceptance rate will drop, and you may receive far fewer orders! Therefore, if some circumstances do not allow it, take the initiative to contact the passengers to tell them why you are not going, and explain the reasons in a friendly manner. I believe that the passenger will not make things difficult for you. He will take the initiative to cancel the order!

Finally, Didi Taxi and Hitchhiking are combined with each other!

When receiving an order from a distant place, announce the ride itinerary in advance, then open Didi to take the order, and use it together! Even if both softwares have received orders, try to explain the situation to the passengers and gain their understanding and support!

I hope the above points can help the masters who are planning to or are running Didi!

As long as you are a dual-certified and compliant driver, insist on driving every day and stay online for more than ten hours every day, your reputation value and star rating will remain at a high level, and there will be no bad reviews or orders. When waiting for orders, try to wait for orders in crowded places. This way, the Didi system will be more stable in sending you orders, and will try to ensure that you have a relatively stable income every day. As for how much, it depends on the city you are in. In a word: If you want to have a relatively ideal income on Didi, you have to work hard, and you have to be obedient and provide good service to passengers and be a good grandson