Property Management and Cleaning Scheme (2)

2. Patrol key areas and key parts every hour;

3. Manage the vehicles entering and leaving the community, and guide the vehicles to pass and park in an orderly manner.

4, set up warning signs in the dangerous parts of the community.

5. The orderer shall conduct emergency treatment training once every six months.

contents and standards of greening services

1. Divide the weeding scope according to the number of cleaning staff, and clear weeds in the green belt once every half month to ensure that there are no obvious weeds.

2. If the drought lasts for a week, you must water it again. 3, green chemical inspection once a week, found that pests in a timely manner.

3. Prune at least five times a year to keep the green plants beautiful.

4. Even if the dead, sick and injured green plants are replanted in time.

5. Clean the peels, scraps of paper and garbage bags in the green belt once a week.

6. Set up a billboard on the green lawn, and the owner will take good care of the flowers and trees and will not climb or trample them at will.

contents and standards of vehicle management

1. Vehicles are allowed to enter and leave with a card. If the owner loses the car card, he will be fined 1 yuan.

2. It is forbidden to enter unlicensed, ultra-high, overweight and dangerous goods vehicles.

3, the car into the community speed limit; Park in the specified parking space and don't get in the way.

4. Foreign vehicles can be parked at the designated place after being applied by the owner.

5. No entry is allowed from 12: to 15: every day and from 19: to 8: the next day.

6. Temporary parking vehicles can only enter after paying the fees; The principle of first come, first stop, owner's priority and full parking shall be implemented for vehicle parking.

maintenance service

1. warranty

① the management office organizes the construction of the construction unit, and the expenses are paid from the warranty of the construction unit. (2) the damage caused by the owner in the process of decoration, does not belong to the warranty scope. (3) the warranty period is based on the warranty time of each part specified in the Residential Quality Guarantee.

(4) if there is a problem during the warranty period, it will be dealt with at the scene for half an hour in urgent repair, and within 3 days in general maintenance.

(5) inform the construction unit to fill in the warranty form, and the engineering department should have a dispatch list for maintenance.

2. paid service

1. the owner applies for paid service, and the service department agrees on the maintenance time

2. the personnel on duty fill in the maintenance registration form and dispatch work order.

3. The repairman comes to the house with a work order. After arriving at the site, he first shows the work card to the owner, announces the charging standard, and starts the maintenance after the owner agrees.

4. After the maintenance is completed, clean up the site, please ask the owner to accept and sign the maintenance list. Maintenance orders are made in triplicate, with one for customer, one for finance and one for filing.

5. Maintenance personnel should charge fairly and reasonably when serving, and cannot ask the owner for food, use, finance, etc. Property management and cleaning scheme Part III

This scheme is formulated to continuously improve the management level of residential areas in our city, standardize property management activities and improve people's quality of life.

1. what is the guiding ideology

? Theory of Three Represents? Under the guidance of the important thought, the main line is to implement the Regulations on Property Management (hereinafter referred to as the Regulations) in order to strive for? China's Best Tourist City? Take the opportunity and persist? Scientific planning, grasping points and areas, combining points and areas, steadily advancing and fully implementing? Principles, straighten out the property management system, expand the coverage of property management, establish a long-term management mechanism with standardized management and clear responsibilities and rights, continuously improve the living and working environment of the people, and promote the healthy and rapid development of various undertakings in the city.

II. Tasks

(1) Straighten out the management system, innovate the operation mode, and establish a work system with clear responsibilities and rights.

the property management of urban residential quarters should be based on the principles of overall responsibility of street offices, organization and implementation of community residents' committees, and supervision and guidance of property management offices, with clear management responsibilities of all departments, taking blocks as the main part, implementing territorial management, and establishing a trinity property management system of city, street and community.

1. Responsibilities of street offices.

organize, coordinate, guide and fully implement the property management work within the jurisdiction.

(1) Participate in the property acceptance of newly-built residential quarters in conjunction with the competent authorities. If the supporting facilities, community and property management houses are not built according to the plan or there are quality problems, the relevant departments should be asked to order the development and construction units to rectify.

(2) guide and supervise the establishment, re-election and general change of the owners' committee, and put forward audit opinions on the record of the owners' committee.

(3) For residential quarters without property management or abandoned management by property management companies within their jurisdiction, before the owners' meeting determines the management mode, they are responsible for organizing the cleaning team to carry out cleaning, and charging the owners the corresponding fees. The charging standard shall be determined through consultation between the sub-district office and the owners' committee. If the owner is unwilling to pay the fee, the community committee will organize the owner to clean the building, and the owner will choose the maintenance unit and bear the maintenance cost.

(4) coordinate the handling of property management complaints and letters and visits within the jurisdiction.

(5) reasonably divide the property management communities in the region, establish a responsibility system for property management, and be responsible for the organization and assessment of community property management within the jurisdiction.

(6) coordinate and supervise the handover and takeover of property management projects within the jurisdiction.

(7) Be responsible for filing the rules of procedure of the owners' meeting and the owners' convention.

(8) Organize the establishment of leading institutions for property management within the jurisdiction,

2. Responsibilities of community neighborhood committees.

according to the division of residential areas within the street area, organize the establishment of owners' committees to coordinate the relationship among owners, industry committees and property management enterprises.

(1) organize and guide the establishment of the preparatory group for the owners' meeting, and send representatives to participate in the preparatory work.

(2) jointly with the development and construction unit, organize the first owners' meeting of the newly developed community, and supervise and guide the election of the owners' committee according to law.

(3) supervise and guide the work of the owners' committee. Actively convey the decisions made by the street on the public interests of the community, and put forward suggestions and opinions on the resolutions of the owners' committee.

(4) guide and supervise the transition of the owners' committee and the handover of the new and old owners' committees.

(5) With the consent of the municipal property department, the owners' meeting can be held directly.

(6) cooperate with the sub-district office to establish a responsibility system for property management within its jurisdiction, carry out cleaning work for residential quarters that have not implemented property management, assist the owners' committee in selecting the construction team for maintenance projects, and handle property disputes within its jurisdiction in a timely manner.

(7) Organize and coordinate the relationship between property management enterprises and owners' committees.

3. Responsibilities of the Municipal Property Management Office.

the property management office is the industry management department of the city's property management, responsible for the policy formulation, business guidance, assessment and training of property practitioners in the city.

(1) publicize, implement and enforce the laws, regulations and rules related to property management.

(2) to guide the establishment of community owners' committees.

(3) supervise the undertaking and handover of property and the use of property premises.

(4) Be responsible for the filing and management of the relevant materials for the establishment of the owners' committee and the property service contract.

(5) accepting property management complaints and investigating illegal cases.

(6) Be responsible for the guidance and supervision of bidding activities of property management in this area.

(7) responsible for the approval and issuance of the pre-sale permit for commercial housing and the supervision and use of the pre-sale payment for commercial housing.

(8) Responsible for the collection, management and use of property maintenance funds.

(9) assess the street property management and train the property management staff.

(1) Responsible for the property acceptance when the new residential area is delivered for use.

(11) responsible for the annual inspection of the qualification certificate of the property management enterprise, the formulation of service standards and the rating.

(2) standardize the property management mode, innovate the management concept and gradually realize the standardization of property management.

1. Implement self-management property management in old residential areas.

the open old residential area should adopt the guaranteed property management mode, that is, the community as the management subject organizes the neighborhood committees to divide the responsibility areas, and the units or owners implement the cleaning and greening of the health responsibility areas. The owners' committee hires maintenance enterprises for the maintenance of houses and facilities, and the community inspects the work of the neighborhood committees. Residential buildings take residents' self-management and self-service as the main forms, give full play to the role of community organizations as the means, and mobilize residents to actively participate in community property management activities, forming a situation in which residents * * * build, * * * manage and * * * enjoy.

2. Implement transitional property management in old residential areas.

In the residential areas with a certain scale and no property management (such as experimental residential areas, Chang 'an residential areas, Chang 'an New Village and hotel residential areas), the owners' committee will hire a property company or sign a service entrustment contract with the property service station organized by the sub-district office to standardize management, charge a certain fee according to the standard, change residents' concept of enjoying welfare services, and gradually realize the standardization of property management.

3. standardize the residential areas where property management has been implemented.

first, standardize procedures. The community should actively organize the owners' committee of the existing property management community, guide the owners' committee to sign a service entrustment contract with the property management enterprise on the premise of agreeing that the original property management enterprise will continue to serve, and stipulate the rights and obligations of both parties in the contract, so as to lay the foundation for solving property disputes according to law. The second is to standardize services and charges. Formulate the charging and service standards of property management enterprises, and urge owners and property management enterprises to safeguard their rights and fulfill their obligations according to the standards. At the same time, we will carry out appraisal activities for outstanding residential areas, hold on-site meetings, promote the management and service mode of outstanding residential areas, steadily advance from point to area, gradually expand the influence, and promote the standardized operation of property management in the city.

(3) increase investment in property management, establish a property management security system, and complete the transition of property management from scratch.

give priority to the renovation of residential areas with strong public reaction and outstanding problems, adopt the methods of government investment, property maintenance fund and social collection, organize and plan renovation, and gradually complete the transition from scratch and from simple to standardized property management in residential areas in line with the principles of renovation, standardization and standard.

(4) Strengthen the supervision of real estate development enterprises and strictly control the takeover and abandonment of residential properties.

before handling the construction permit, the development and construction unit must go to the property management office for the record, and take the form of bidding to recruit the property management enterprise in the early stage to be responsible for the acceptance of the property and the quality supervision within the property scope, and then openly select the property company after the owner has moved in for more than 5%. Strictly control the developer to transfer the property to others for management without permission, and the property management office should formulate measures to control the takeover and abandonment of the property community, and cancel the qualification of the property management enterprises that abandon the management without authorization. Planning and design departments should design property management houses in stores or prominent positions during planning and design, and promptly notify the property management and property rights departments for the record, and strictly supervise and manage the reservation and use of property management houses. Property management departments must adhere to high standards and strict requirements in property acceptance, and strictly control the quality. If the supporting facilities of property management fail to meet the requirements, no notice of acceptance will be issued. The quality supervision and management station shall not handle the comprehensive acceptance filing formalities without receiving the notice of property acceptance, and the property right office shall not handle the property right formalities. Discipline inspection and supervision departments should regularly check this work, and those who fail to handle it according to this regulation will be severely punished and held accountable once they are found.

(5) Strengthen the collection of property funds and formulate scientific and reasonable management measures.

all relevant departments should study and formulate feasible collection methods of maintenance funds to solve the problems of unbalanced funds and unavailability. It is necessary to increase the transparency of the deposit and use of property maintenance funds, establish an automatic inquiry system, and regularly report the deposit and use. It is necessary to intensify the collection of property maintenance funds, so that all receivables can be collected.

(6) provide preferential conditions, introduce advanced property management concepts, and promote the healthy development of property management in our city.

it is necessary to strengthen policy support for community property management, so that it can embark on a healthy track of independent survival and self-development as soon as possible. First, adhere to unified planning, try to rely on existing communities and speed up the renovation of existing infrastructure in communities. The second is to ensure the infrastructure investment of community property management. The third is to relax the access system of property management enterprises, and standardize after access. It is necessary to encourage property management enterprises with certain strength to participate in the competition and improve the level of property management in our city.

(7) guarantee measures.

1. Strengthen publicity and create a good property management atmosphere.

we should make full use of the media, and take various forms such as distributing leaflets, speaking on TV, posting slogans, billboards, theatrical performances, etc. to widely and deeply publicize the "Regulations" and relevant policies of our city, so as to effectively make the laws and regulations on property management deeply rooted in people's hearts. Should the publicity of the Regulations be included? Eleventh five-year plan? Popularize the law, and carefully organize the legal knowledge and business knowledge training of personnel at different levels.

2. Raise awareness and enhance the sense of urgency and responsibility for doing a good job in property management.

all departments should pay close attention to * * * management, cooperate with each other, and implement various policies to support property management. Urban management departments should actively do a good job in garbage removal in residential areas, and timely repair and maintain the sewer pipelines of main lanes and branches. The property service stations of sub-district offices should actively participate in market competition, timely carry out maintenance of old and old houses, and charge appropriate fees to the owners. Power supply, water supply, heating, gas supply and communication departments should do a good job in the construction and maintenance of supporting facilities in the community. Public security, transportation, taxation and the court should formulate corresponding support policies and decide property disputes as soon as possible. Working committees of government organs should supervise cadres and workers of all departments to complete the deposit of property maintenance funds and the payment of property service fees within the specified time, enhance the guarantee ability of property management, expand the scope of property service guarantee, and provide comfortable and high-quality living environment for owners.

3. Implement responsibilities and strengthen leadership over property management.

in order to strengthen leadership and fulfill responsibilities, the municipal government decided to adjust the leading institutions of property management in jiaohe city, and put property management into the target responsibility system of street key work, and signed a letter of responsibility with the street. Sub-district offices and relevant departments should establish leading institutions for property management. Number one? Take overall responsibility for the responsibility system, clearly in charge of the leadership, draw out capable forces to implement community responsibility and assessment standards, and timely solve major problems in property management within their respective jurisdictions. City property management office to formulate relevant policies, work plans and assessment mechanisms, improve the working system, improve the quality of personnel, timely handle the contradictions and problems in the property management work in Jiao jiaohe city. Municipal government supervision Shi