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Responsibility of loss prevention post
In our daily life, we often come into contact with job responsibilities. Job responsibilities refer to the work content that a post needs to complete and the scope of responsibilities that it should undertake. How are the general job responsibilities formulated? The following are the job responsibilities for loss prevention that I collected for you, for reference only. Welcome to read them.
Duty of loss prevention post 1 1. Be sure to master safety matters and be diligent in front of the door, hall, back door and designated sentry box;
2. Obey the instructions of the security manager and act as a security guard to ensure the safety of property and customers;
3, be loyal to their duties, be civilized in language, be polite to others, not make things difficult for an excuse, and not use their positions for personal gain;
4, familiar with the company's public security environment, familiar with public security, fire alarm telephone and the use of fire equipment;
5, strictly implement the system of receiving visitors and receptions, outsiders contact work, and the doorman contacts the personnel department for registration before entering.
Loss prevention job responsibilities 2 job responsibilities:
1. Coordinate and maintain the store order in the domestic market, and ensure the safety of store property, customers and employees;
2. Coordinate the loss prevention work of stores in the domestic market to reduce losses;
3. Coordinate the handling of store emergencies in the domestic market;
4. Establish internal control, loss prevention and training system in the domestic market;
5. Other work assigned by superior leaders.
Job requirements:
1. More than six years experience in loss prevention management in retail industry;
2. Overseas working experience is preferred;
3. Integrity, strong sense of responsibility, familiarity with the workflow of the store, and ability to handle emergencies well;
4. Have strong awareness and skills of asset protection and no bad hobbies;
5. Accept overseas business trips or tasks.
Description of post responsibilities of loss prevention post 3:
1. Formulate various safety precautions according to the operation of the mall;
2, responsible for internal/external theft, illegal operation cases investigation and audit work, and timely report and put forward suggestions;
3. Daily management, activity order maintenance and emergency handling;
4, responsible for loss prevention quality, business knowledge training.
Requirements:
1, college degree or above, more than two years working experience in retail industry is preferred;
2. Skilled use of office software is preferred, with a high sense of responsibility and teamwork spirit;
3. Have good management ability, communication ability and emergency handling ability.
August 25th Suning Special Job Fair
Job responsibilities for loss prevention Article 4 Job responsibilities:
1, responsible for warehouse safety protection, production safety, loss prevention and door police management;
2. Control the safety management of all goods and equipment in the warehouse;
3. Safety management of warehouse personnel.
Requirements:
1, college degree or above, major in logistics, transportation and warehousing is preferred;
2. 1 year or above warehouse site working experience, and those with excellent conditions can be appropriately relaxed;
3. Familiar with warehousing operation mode and have experience in warehousing safety management.
Duty of loss prevention Article 5 1. Basic elements of qualified loss prevention staff
1, responsible for the safety of goods and property equipment in the whole mall; Responsible for the safety of the whole shopping mall, maintaining the normal business, order and personnel safety of the shopping mall.
2, according to the prescribed procedures to deal with goods damaged, lost, stolen and other matters; Responsible for the safety of equipment and goods in shopping malls.
3, patrol the entire mall business premises, to prevent goods from being stolen, and track whether suspicious people have pickpocketing behavior; Responsible for the cashier's collection and settlement security; Focus on preventing internal staff theft.
4. Check the documents of goods entering and leaving the goods passage, including the verification of the return form and the collection of anti-loss documents.
5. Deal with all kinds of emergencies in time, such as fire, robbery, theft, fighting and other illegal events in shopping malls.
6. Be responsible for the command and management of vehicles in the parking lot to ensure the safety of customers' vehicles; Do a good job of vigilance patrol in the shopping mall at night.
7. Responsible for the discipline supervision of employees, such as dress and etiquette.
8. Major promotion activities and maintenance of meeting order.
9. Organize emergency drills.
10, check the traffic around the mall, and send people to maintain traffic order if necessary.
1 1. Check the safety situation of the shopping mall, and handle and report any hidden dangers in time.
12, responsible for organizing employees' safety knowledge training and guidance on fire control and anti-theft awareness.
Second, the detailed division of labor in different regions.
1, employee access area
The damage prevention staff in the employee passage area is mainly responsible for checking whether the employees have achieved the company's standard code of conduct when entering and leaving the passage, and whether there is any abnormal behavior, theft, punching cards on their behalf, etc. Employees are forbidden to enter the store without overalls, and employees are forbidden to bring bags into the store. Check and register employees who need to work at night.
2. Monitoring room area
The duties of the loss prevention staff in the monitoring room mainly include: being familiar with the operation of monitoring equipment and equipment, being familiar with the location of the electronic eye installed in the shopping mall, constantly monitoring the passenger flow in the shopping mall through video, not easily letting go of the monitoring of every customer suspected of theft, and notifying the loss prevention staff of the shopping mall to handle the problems in time when found.
3. Customer import and export area
The loss prevention personnel in the customer's import and export area are mainly responsible for reminding customers to store large bags and small bags that they don't carry with them. Do a good job in guiding the flow of customers. After shopping, customers should review the shopping receipts. Prevent customers from leaving the mall from the entrance or entering the mall from the exit.
4. Cash register area
Cashiers are mainly responsible for maintaining the order of customers entering and leaving the cashier area. Supervise the cashier's cashier operation process, supervise whether customers pay for all the goods they buy, prevent customers from entering the store from the cashier area, and assist the normal operation and maintenance of the cashier area facilities.
5. Receiving site
The main duty of the damage prevention staff in the receiving area is to maintain the working order of the staff and suppliers in the receiving area and prevent the staff from smoking, eating and fighting in the receiving area. Non-staff members are prohibited from entering or leaving the receiving area to prevent the goods from being lost.
6. Night shift
The main duties of the night watchman include: cleaning the store and ensuring that all dangerous things in the store are in a sleeping state, that is, whether all electrical equipment has been turned off and all fires have been put out.
Night shift work: ensure that you don't doze off at night shift, always be vigilant and handle emergencies correctly. Night shopping mall patrol: patrol the shopping mall every once in a while to prevent thieves from sneaking into the shopping mall at night.
Loss prevention job responsibilities 6 job responsibilities:
1, to prevent losses caused by theft, loss and other errors;
2, check the safety situation at any time, found hidden dangers in a timely manner or put forward rectification opinions;
3. Monitor the mobile passenger flow in the store at any time, have anti-theft awareness, and help customers avoid property losses;
4, in the event of an emergency, obey the command, timely and properly handle;
5. After closing the store, patrol at any time to ensure the safety of all goods in the store and prevent fire and theft.
Loss prevention post responsibilities 7 1, under the leadership of the general manager, fully responsible for the company's security work;
2. Be responsible for the publicity and education of the company's fire prevention, theft prevention and loss prevention work and the arrangement and implementation of prevention work;
3. Responsible for arranging the director of loss prevention department to do all kinds of safety work and follow up;
4, responsible for communication with the police station, public security and government departments;
5, responsible for assisting the administrative personnel department to recruit loss prevention supervisors, loss prevention staff and all employees' safety loss prevention training;
6, responsible for assisting the loss prevention supervisor to deal with emergencies;
7. Maintain good communication with all departments;
8, do a good job in monthly safety loss prevention statistical analysis and stage work plan;
9. Report to the General Manager regularly;
10, complete other work assigned by the general manager.
Loss prevention post responsibilities 8 1, responsible for the maintenance, maintenance, use and training of fire control facilities and equipment to ensure fire safety;
2. Responsible for maintaining the order of the shopping mall and ensuring that the store is orderly;
3. Check key facilities and equipment, and handle and report any abnormality in time;
4. Be responsible for the inspection of receipt and delivery, the maintenance and supervision of cashier order, and report and handle any abnormality in time;
5. Be responsible for the anti-theft and anti-theft of commodities, investigate and handle abnormal situations in time to prevent abnormal loss of commodities and office supplies;
6. Be responsible for post setting and performance appraisal, and complete other tasks assigned by superiors.
The post responsibility for loss prevention is 9 1, and a perfect post responsibility system and corresponding loss prevention management rules and regulations can be formulated;
2. Formulate the asset protection and commodity safety management system in the region;
3. Formulate the operation plan and loss prevention plan of the headquarters and stores;
4. Maintain long-term good relations with local police stations and other relevant administrative departments;
5. Have the ability to deal with emergencies;
6. Have a sense of risk prevention;
7. Prevent the loss of the company's assets and commodities;
8. Formulate the annual work plan and budget, be responsible for the training and assessment of the loss prevention team in the region, and formulate the performance indicators of the loss prevention team.
Job responsibilities for loss prevention 10 1, conscientiously implement the relevant national laws and regulations and the company's rules and regulations.
2. Conscientiously implement the work policy of "putting prevention first, combining prevention with elimination" and "combining attack with prevention", adhere to the principle of "whoever is in charge is responsible", and implement responsibilities at different levels to ensure the smooth development of safety work.
3. Strengthen safety management, regularly carry out safety inspections to urge hidden dangers to be rectified, ensure safety and create a safe shopping environment for customers.
4. Do a good job in service, supervision, coordination and guidance, solve problems for the grassroots and create a relaxed working environment.
5. Insist on seeking truth from facts, be honest and perform official duties, regularly check safety work, and resolutely deal with people and things that violate company management regulations.
6. Do a good job of fire prevention and theft prevention.
7, do a good job of loss prevention, from bit by bit, to minimize losses.
8, do a good job of commodity quality inspection and license audit.
9. Maintain the company's image and solve customer complaints in time.
10, and strive to complete other tasks assigned by the company.
1 1, handling emergencies.
12, responsible for the safety of goods and property of store personnel.
13. Coordinate the relationship between law enforcement departments to ensure the safety of stores.
14, responsible for the maintenance and inspection of fire-fighting facilities and equipment in the store.
15, responsible for receiving goods, returning goods, checking bulk group purchases and recycling outgoing messages.
16, take part in the monthly inventory.
17, complete other work assigned by superiors.
Job responsibilities for loss prevention 1 1 i. Job requirements
1, with a high sense of responsibility and professionalism.
2. Be familiar with the overall environment and product layout of the mall.
3. Have rich anti-theft knowledge and experience.
4, master anti-theft skills, and can skillfully use.
5. Strong observation and identification ability, familiar with the thief's theft psychology.
6. Familiar with relevant laws, regulations and industry regulations.
Second, the job responsibilities
1, strictly implement the company's relevant rules and regulations and the operating specifications of this position.
2, responsible for the loss prevention of supermarket goods.
3. According to the present situation of loss prevention and theft, find out the problems, analyze the reasons, and put forward improvement measures and schemes.
4, to fulfill the obligation of confidentiality, shall not disclose the work content to irrelevant personnel.
5. Obey the instructions of superiors and do other temporary work.
Three. Daily workflow
(a) before business
1, admission, sign in.
2. Attend the morning meeting.
(2) in business.
1, wear casual clothes to patrol the supermarket to prevent theft and destruction.
2, carefully record on duty, to do a good job of handover.
(3) after business.
1, log off and exit in the specified order.
2. After work.
Fourth, the daily work norms
On-site inspection is the main work content of loss prevention personnel every day. In the process of inspection, every loss prevention personnel should maintain a high sense of responsibility and professionalism, be vigilant and plug every management loophole that may cause losses.
(1) Inspection system: casual clothes and walking inspection.
(2) Key inspection time
1, there are many people on holidays.
2. During the shopping peak.
3. During employees' meals.
4. During employee succession.
(3) Key inspection parts
1, which is easy to become a dead corner.
2, easy to mix.
3. Where the light is dark.
4. Where the passage is narrow.
5. A place where goods are displayed in disorder.
(d) Focus on key commodities
1. Department Store: cosmetics, shampoo, stationery, socks, bras, batteries, thermos cups, razors, sanitary products, etc.
2. Food: chocolate, chewing gum, milk powder, drinks, sausages, more expensive seafood, bulk food, etc.
3. Small commodities that cannot use anti-theft labels.
4. Other commodities with small volume and high value.
5. Other items that are easy to carry and hide.
(5) guard against key customers
1. Go into the supermarket with your backpack open.
2, clothes and trousers are hypertrophy.
3, carrying abnormal equipment, such as wearing jackets and other coats in summer, umbrella in sunny days.
4. Those who repeatedly buy or go in and out of the supermarket.
5. Those who look around with goods in their hands.
6. Wandering in front of a certain area or a certain commodity, with no obvious purchase intention.
7. People who wear coats and cotton hats in winter.
Five, the handling of theft.
(1) Procedures for handling internal theft
65438+ At the same time, contact the head of the employee's department and security personnel quickly by telephone or walkie-talkie.
2. Talk to obtain evidence: Take the employee with internal theft to the security duty room, talk with the department head, security guards and internal theft employees and record them, and confirm their theft in person.
3. Handling: According to the nature of theft, the employees who steal internally will be punished accordingly.
(2) Handling procedures for customer theft
1. Discovering suspicious objects: loss prevention personnel find suspicious customers through on-site inspection, employee reporting and monitoring system.
2. Secret tracking: the loss prevention personnel will track it in secret and work with relevant staff if necessary.
3. Observe whether to check out: carefully observe whether the customer has checked out all the goods. If the account is not closed or not completely closed, pay close attention.
4. Start the alarm: Start the alarm when the customer is about to pass the security gate.
5. Inspection: At this time, the chapter inspector guides the customer to actively cooperate with the inspection of the alarm cause.
6. Transcript of conversation: After discovering the unpaid goods, take the customers to the security duty room together with the security personnel on duty for conversation and take notes.
7. Handling: Handle thieves according to company regulations and relevant laws.
Six, loss prevention personnel work discipline
Damage prevention personnel should be loyal to their duties, not inside job.
2. The loss prevention personnel shall keep it strictly confidential and shall not disclose the loss prevention measures and weak links to irrelevant personnel.
3. Personal attacks in any language or action on the "suspected object" are not allowed, and forced searches are not allowed.
4. No fines or deposits may be collected without permission.
Seven. Matters needing attention in loss prevention work
1. Never cross-examine or search "suspicious items" in the supermarket.
2. When children are found eating in the supermarket, they should take a positive and goodwill attitude to remind and discourage them.
3. In case of emergency (such as power failure, fire danger, quarrel, fight, etc.). ), keep calm, be vigilant, do a good job of explanation or evacuation, observe the surrounding situation, and prevent someone from fishing in troubled waters.
4. In case of emergency, inform the property management, security and other relevant personnel at the first time, and take decisive measures to maintain the order at the scene.
Eight. supplementary terms
1. This specification is formulated and interpreted by the Operation Department.
2. This specification shall be implemented as of the date of promulgation.
Job responsibilities of loss prevention 12 1, responsible for the safety of the responsibility area of the shopping mall, and earnestly do a good job in fire prevention, theft prevention, damage prevention and accident prevention. , to ensure that the finished products in the area of responsibility are not artificially damaged;
2, responsible for shopping mall patrol, inspection, vigil, etc. To prevent all kinds of public security, criminal cases and other disasters and accidents in the area of responsibility;
3, square, floor inspection, timely detection of security risks (such as environment, personnel operation, commodity storage, etc.). ), and urge the competent authorities to make improvements;
4. Be responsible for the security of all entrances and exits of the mall, the safety management of personnel entering and leaving the mall, and check the items entering and leaving the mall;
5. Be responsible for directing the direction of vehicles entering and leaving the parking lot and the parking place, avoiding traffic jams and ensuring the orderly inside and outside the mall gate;
6, familiar with the use of fire control facilities, can lead people to put out the primary fire, master the emergency procedures;
7. In case of emergency (such as fire, etc.). ) in the shopping mall, it is necessary to evacuate. In the process of evacuation, it is necessary to protect the personal safety of customers and pay attention to theft prevention;
8. Assist merchants in handling cargo handling procedures, ensure cargo handling on time, and provide customers with necessary consultation and services;
9. Check the exit and import and export of manufacturers, check the decoration materials, and save energy and reduce consumption through energy management and equipment transformation;
10, complete other work assigned by superior leaders.
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