Joke Collection Website - Bulletin headlines - What are the steps to be a cashier in a supermarket?

What are the steps to be a cashier in a supermarket?

I. High-quality, efficient and enthusiastic service

1. Be polite to customers and welcome them to use polite expressions. For example, hello, welcome, thank you and good morning.

2. When the customer leaves, help the customer put the goods into the shopping bag and use polite expressions. Welcome to visit again.

Second, the cashier must sing and pay at the time of settlement, don't throw the money to the customer, and give the money to the customer together with the receipt.

1. Sing "Accept and Pay". When collecting money from customers, you should sing "How much is your product" and "How much is your change".

2. Keep a cordial and friendly smile to customers.

3. Answer the customer's questions patiently.

4. During the peak business hours, listen to other work arranged by the person in charge that day. For example: check prices, clean trolleys, and exchange petty cash.

Third, customers provide shopping bags.

Food should be separated from non-food and cooked separately. For example, hard and heavy foods should be placed at the bottom, fragile and puffed foods should be placed at the top, and frozen products, bean products and other products that are prone to water should be placed separately. The goods packed in the bag should not be higher than the mouth of the bag, so as not to bring inconvenience to customers.

Fourth, ensure that the goods

1. The advertisements or gifts sent by the supermarket in the promotion activities are put into the bag after confirmation.

2. Avoid putting goods from different customers into the same shopping bag when bagging.

3. Use rope to bind oversized items, which is convenient for customers to carry.

4. Remind customers to take all the goods with them, in case things are left at the checkout counter.

5. Keep the cashier clean and tidy at all times.

Six, carefully check the special items. For example: suitcases, handbags, boxes (pencil boxes), cartons for household appliances, packaged goods, etc. If you don't understand, you should report it