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Model essay on personal work summary of new bank employees
In the new year, we will study harder, innovate personal working methods and service forms of banks, and strive to create excellent performance, which is the direction of our efforts. The following is a "model essay on personal work summary of new bank employees" compiled by me for your reference only. Welcome to read it. Model essay on personal work of new employees in banks (I)
In 2xx years, under the correct leadership of banks, based on the actual situation of my post, I played the role of personal business consultant of banks, served customers with my heart, expanded the marketing business of banks, and successfully completed my work tasks, achieved necessary results and obtained customer satisfaction. The work situation in 2xx is summarized as follows:
1. Study hard to improve my business level and work skills
As a personal business consultant of a bank, I realize that the continuous development and business innovation of the financial industry put forward higher requirements for personal business consultants of a bank, so I must study hard to improve my business level and work skills in order to meet the needs of my work. To this end, I took part in the relevant business training organized by the superior organization with my heart, and carefully studied the bank business operation process, relevant systems, knowledge of capital market, knowledge of bank wealth management products and skills of how to communicate with customers, so that when customers ask about marketing products and other related issues, I can quickly and correctly answer customers' questions, bring customers recommendations and handling methods, and use my professional knowledge to build a bridge of communication with customers to promote the development of personal business of banks.
Second, be meticulous and strive to do a good job in service
As a personal business consultant of a bank, we should expand the sales of bank wealth management products through excellent service to customers. On the basis of fully mastering the knowledge of banking business and banking products, I fully understand the basic situation of customers, and strive to do a good job in service according to the characteristics of different customers. As I have mastered the basic situation of customers and understood their personality characteristics and hobbies, I will call customers who may be interested in the product as soon as possible according to the characteristics of the new products, so as to be targeted in marketing work and bring differentiated and personalized services to customers. I am meticulous and strive to do a good job in service, which is not only efficient, but also has won a large number of loyal customers for the bank, created considerable economic benefits, and won the heartfelt praise of customers. In 2xx, I sold RMB 1, yuan of bank wealth management products, including RMB 1, yuan of funds, RMB 1, yuan of insurance and RMB 1, yuan of bank cards.
third, sincere service, do a good job in lobby management
I sincerely serve and strive to do a good job in lobby management. First, I often go to work early, clean and tidy the lobby, tidy up the sofas and chairs in the lobby, and always keep the lobby clean and tidy, giving customers a polite and elegant feeling. The second is to serve customers with heart and smile, and make customers feel cordial, happy and satisfied with their own voice, feelings and behaviors. I serve every customer well in my daily work, including filling in individual items and consulting matters, and actively establish good emotional relations with customers. In the process of deposit and withdrawal, some users can't write vouchers, so I take the initiative to help, teaching one item at a time, several times at a time, until the church.
2xx years have passed. Although I have completed the task and achieved good results, I can't be satisfied with it. In the new year, I will study harder, innovate the working methods and service forms of personal business consultants in banks, strive to create excellent performance and make efforts and contributions to the development of banks. A summary of personal work of new employees in banks (2)
Time flies, time flies. In the busy and substantial work, we spent an extraordinary 2xx year. It is gratifying to look back on all the work of the year. Under the leadership of the leaders at all levels of the sub-branch, the guidance of the director of the sub-branch and the concerted efforts of colleagues, we studied business knowledge attentively, increased the level of various business skills, earnestly performed our duties, always kept in mind the internal control system, successfully completed all the work indicators throughout the year, and improved our ideological awareness, professional quality, operational skills and quality service. I will summarize my work in the past year as follows:
1. Main work materials and responsibilities
I started my job in June of 2xx and worked as a general teller. On weekdays, the work mainly includes counter handling private business, corporate business, and anti-money laundering information supplement. Seemingly simple operation, but it needs to accumulate and learn more operation procedures on weekdays, update them day by day, and treat the occurrence and audit of every business with concentration, care and patience, especially for public business. One month's check processing volume is relatively large. In order to reduce the refund rate and improve my level of handling corporate business, I insist on carefully reviewing all elements of each bill, and strictly require myself and my customers to fill in the specifications with high standards. With the occurrence of each business, the internal control system is also kept in mind, and the seven-step service process is generous and decent, and all policies are implemented.
second, my harvest and growth
I am glad that I can join the rural commercial bank and become a member of it. During my nearly one year's work, my values and outlook on life have changed greatly. She made me believe that anything is possible in life, as long as I am willing to work hard. Of course, only by contributing to the enterprise can we realize our own value. First of all, in a working group, everyone should unite and help each other to make progress, because unity is the prerequisite for mutual benefit. Secondly, it is the basic requirement to do your own job well. As a teller, you should know what you should do and what you can't do, and be independent and courageous. In addition, customers are the main body of our development, and it is our duty to serve customers well. Studying customers can help us understand their business needs, strive to satisfy every customer, and safeguard every customer through our own efforts. Of course, it is our duty to put forward constructive suggestions for some potential loopholes or development of the enterprise after being familiar with the business and understanding the internal control of the enterprise, and it is also a good contribution for the enterprise.
In this increasingly fierce market competition, while having enthusiastic service attitude and skillful business potential, we must continue to learn and improve our potential level in all aspects, so as to bring more efficient and better service to our customers. All kinds of training and skill assessment organized by our bank have brought strong guarantee for me to improve my business skills as soon as possible. I always take part in all kinds of training with my heart, insist on listening to lectures carefully, and strive to improve my business potential by combining the rules and regulations and laws and regulations I usually study. Through a period of work, I deeply realized that banking is a high-risk industry, and every little detail and element should be paid attention to when handling every business. It can be a check, a signature, a guest signature, a handprint, a registration and a transaction code. A business may involve many details. If you are careless and don't think about it, you may have risks, such as lending money. The details are not children's play and need to be taken seriously. Strictly guarding every pass is to control the risks of our bank, but also to be responsible for ourselves.
Third, the existing shortcomings and the direction of efforts
Looking back on the work of 2xx, although all the work can be carried out smoothly, we know that we still have shortcomings and need further improvement. First, the study is not strong enough. In the new economic era based on information technology, new situations and new problems emerge one after another, and new knowledge and new science are constantly coming out. It is urgent to deal with severe challenges and accelerate the pace of learning. I always believe that opportunities are reserved for those who are prepared, so after work, I am still preparing for obtaining certificates such as fund sales qualification and intermediate accounting title. Second, personal emotional control is not good. In view of the above problems, the future efforts are as follows: first, strengthen theoretical study and further improve their own quality; Second, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work with full working conditions, and cooperate with leaders and colleagues to do the work better.
IV. Prospects for the New Year
There is a famous saying of Qu Yuan: "The road is long, but it's Xiu Yuan, so I will go up and down for it". There is still a long way to go in the financial industry. I firmly believe that due to my love for the financial industry and the professional knowledge I have learned, I will closely combine my personal ideals with the development of enterprises and give full play to my work intentions, creativity and initiative. I will eventually realize my personal value and move towards a better tomorrow with our Chongqing Rural Commercial Bank. A summary of personal work of new bank employees (3)
I have been working for half a year. During this half year, I studied hard and worked hard, and successfully completed the role change from a student to a bank employee. I will summarize my work in the past six months as follows:
My previous position was a savings cabinet, and my words and deeds represent the image of the Bank. I can't be a bit sloppy and relaxed in my work. This outlet is located on Songhua Road, which receives a large number of customers every day, and the workload is very heavy. Therefore, such a working environment forces me to constantly remind myself to be serious and serious in my work, and to carry out the actual operation in strict accordance with the various rules and regulations formulated by the bank. Always ask yourself for half a year.
As I'm new here, I'm not particularly skilled in my business. In order to get familiar with my business as soon as possible, when I encounter problems, I will consult my old comrades with an open mind. The big brothers and sisters in the credit union also gave me enthusiastic help and guidance, which made me progress and improve quickly. At the beginning, I made some mistakes because I was not careful and skilled enough, but this did not affect my enthusiasm for this job. On the contrary, it urged me to study business skills and theoretical knowledge hard.
Moreover, in today's fierce competition in the financial market, in addition to strengthening their theoretical quality and professional level, as front-line employees of outlets, they should pay more attention to their own services, enhance their core competitiveness, and put all kinds of spirits and requirements issued by the bank into practical work, making them subtle, civilian and life-oriented. Respect customers, put yourself in their shoes and serve them sincerely. To provide convenient, fast and accurate services to our customers and win their trust. What is the meaning of letting customers feel warm here?
In a word, this is a year in which my role has changed and I have been growing. In the new year, I set a new goal for myself, that is, to step up my study, enrich myself better, and meet the challenges in the new period with a full mental state. Maintain good professional ethics, obey the decisions and instructions of our superiors, and conscientiously implement them. Meticulous, proactive, responsible and try to do the best job.
looking forward to the new year, I came to a new outlet because of the merger of outlets. I believe that there will be more opportunities and competitions waiting for me, but I also need to temper myself first and work hard actively. I am secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be limited to the small circles around us, but should focus on the overall situation and future development. The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day, new things appear and new situations happen, which requires me to change with the situation. Learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve their ability to perform their duties, cultivate themselves into a comprehensive bank employee, and better plan their career. Of course, I still have some shortcomings in the handling and operation of some details. I will hone myself in my future work and study, improve myself with the guidance and help of leaders and colleagues, carry forward my strengths and make up for my shortcomings! A summary of the personal work of new bank employees (4)
When the calendar is torn to the last page, a year passes unconsciously and quietly. In this year, we drew the sky with a computer keyboard and pulled out ten thousand stars with an abacus bead. We keep a pleasure, a persistence and a harvest. Keep accounts, settle accounts, make subpoenas, write account books and make statements every day; Although there are no outstanding achievements and earth-shattering undertakings, we are committed to our duties. Over the past year, we have outlined the trajectory of life with this plain life and plain work, and harvested the joy of harvest. Over the past year, there are many jobs worth summarizing:
1. Ideological and political aspects
Over the past year, I have persisted in studying various financial laws and regulations, and through continuous learning, my ideological and theoretical accomplishment has been further improved, and I have firmly established my outlook on life and values of serving the people wholeheartedly. Diligence and professional ethics are the guarantee for the smooth development and ultimate success of every work. For a year, I have consciously practiced the purpose of serving agriculture, rural areas and farmers in action, completed every task with enthusiasm, enthusiasm, earnest and meticulous, strictly abided by various financial laws, regulations and various rules and regulations of the unit, earnestly performed the duties of "three irons, three modernizations", consciously operated according to rules and regulations, and United comrades and comrades in my daily life.
Second, the main work
In 2xx years, my job was mainly a comprehensive teller. First of all, in terms of business knowledge and working ability, I can constantly learn and accumulate experience. Through my own efforts, I have a strong working ability and can calmly receive the consultation of depositors. In terms of business skills, organization and management, comprehensive analysis ability, coordination ability, writing and language expression ability, etc., it has been greatly improved. In the work, according to the operating rules of the business, the most convenient and feasible methods are applied to business operations, focusing on customer needs.
Secondly, in terms of work attitude and hard work. I love my job, can treat every task correctly and seriously, embody the financial policy and spirit of the party and the country flexibly in my work, take the initiative in my work, actively participate in various business trainings organized by the unit, earnestly abide by the rules and regulations of the regional bank, ensure attendance, and make effective use of working hours. I restrain myself and promote myself with strict rules and regulations. By studying the internal control system, the management of all aspects of business has been further improved. With the increasingly detailed division of labor within the Agricultural Bank of China, the division of labor of our counter personnel is also becoming more and more detailed. In this year's work, I have made substantial learning and progress, and my business operation is more rigorous. Establish customer information; Open a personal settlement account; For large cash withdrawals, I strictly follow the requirements of superiors and the People's Bank of China, and ask customers to provide relevant procedures and collect the required information; In the settlement, I strictly abide by the settlement system to achieve "whose money goes into whose account, who controls it, and the bank does not advance"; In accounting, I adhere to the accounting system of "five nothing and six coincidence" and earnestly perform the duties of a bookkeeper.
Thirdly, in terms of quantity, quality, benefit and contribution of work, we can finish the set tasks in time and achieve the expected results. In our daily work, we can finish all the tasks assigned by the bank with good quality and quantity, and all the tasks assigned to the sales department with good quality and quantity. At the same time, I have learned a lot of knowledge and exercised myself in my work. After a year of unremitting efforts, I have made great progress in my work and become a branch of Shaanxi County.
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