Summary of excellent doctors' year-end personal work

Seven Summaries of Excellent Doctors' Year-end Personal Work

Doctors should communicate with patients sincerely, enthusiastically and patiently, and be good at communicating with patients. Next, I will bring you a summary of the year-end personal work of excellent doctors. I hope you like it!

Year-end personal work summary of excellent doctors 1 In my 20__ _ years of work, I strictly abide by various operating procedures and daily work system, and do a good job in anesthesia for each operation, from visiting patients before anesthesia, understanding patients' general situation, being familiar with cases, evaluating patients' tolerance to anesthesia and surgery, to the preparation and verification of anesthesia instruments, to the specific implementation of anesthesia, to the management and treatment of anesthesia process, and to postoperative follow-up. After years of training, I have mastered, mastered and handled the correct operation techniques and skills, and can independently and skillfully complete local anesthesia (such as spinal anesthesia, nerve block anesthesia and nerve plexus block anesthesia), general anesthesia (intravenous, inhalation and intravenous anesthesia) and central vein (internal jugular vein, subclavian vein, femoral vein, etc.). ) and peripheral arteries (radial artery, femoral artery, dorsal foot artery).

This year, I successfully anesthetized more than 700 patients independently, without any anesthesia accident or medical dispute, and the patient satisfaction reached 100%. Among them, * * * completed general anesthesia in more than 200 cases, combined spinal-epidural anesthesia in more than 400 cases, nerve block anesthesia 100 cases, deep vein puncture in more than 50 cases, arterial puncture in 2 cases, invasive arterial monitoring, participated in hospital patient rescue for more than 60 times and successfully rescued more than 40 critically ill patients. With the care and support of hospital leaders and department directors, the comprehensive department of anesthesiology innovatively developed autologous blood transfusion technology, which not only reduced the risk of allogeneic blood transfusion but also reduced the financial burden of patients, and was welcomed by the majority of patients and their families, and has independently completed 10 cases. He has also accumulated rich anesthesia experience for trauma patients, the elderly, children, parturients and other patients with complicated and changeable conditions, critical illness and multiple organ dysfunction. More than 20 people participated in the internship training.

In the 20_ year Labor Star Competition, he won the first prize of tracheal intubation group.

In clinical work, we should abide by the rules and regulations of the hospital, go to work on time, stick to our posts, actively cooperate with the leaders of the hospital and departments, and strive to complete the tasks assigned by superiors. In my work, I deeply understand the qualities and conditions that a qualified anesthesiologist should have. Strive to improve their professional level, constantly strengthen business theory study, and master various basic anesthesia techniques such as epidural anesthesia, cervical plexus anesthesia, tracheal intubation general anesthesia, and intravenous anesthesia. Try to cooperate with the surgeon and meet their requirements for anesthesia, so as to achieve a stable and safe anesthesia and the smooth completion of the operation. After each operation, I will conscientiously sum up the lessons of anesthesia failure or successful experience, so as to continuously improve my professional level and better serve patients.

In today's tense doctor-patient relationship, we should conscientiously implement the concept of "taking patients as the center and improving the quality of medical services as the theme", think of all patients, do our best to help patients solve their pain as soon as possible, and let patients know that doctors are still trustworthy people with their own practical actions.

The year-end personal work summary of excellent doctors is coming to an end. Looking back on the past year, under the correct leadership of hospital leaders, our department adhered to the theme of "taking patients as the center and improving the quality of medical services". All medical staff in our department have studied hard and studied their business, which has improved their own quality and professional level. General practitioners worked with one heart and one mind and successfully completed all tasks assigned by the hospital. This year's work will be

Summarized as follows:

First, strengthen departmental management.

All departments constantly improve the standardized operating procedures, all employees work in strict accordance with the standardization, and there is a strict reward and punishment system.

The management of all kinds of materials in the department is orderly and complete. All equipment and instruments are maintained by special personnel and checked regularly.

Second, study hard.

All the staff in the department actively participate in business study inside and outside the hospital, and strive to improve their professional quality and level. Constantly update knowledge and improve technical level.

Adhere to the system of reading films early every day, focus on the diagnosis of difficult films, and constantly improve the diagnostic level of general practitioners.

Third, establish good medical ethics.

Establish a good medical ethics, vigorously carry forward the spirit of Bethune, strengthen the construction of professional ethics and industry style, and carry forward the fine tradition of saving lives. General practitioners strive to be polite, always think of patients, do everything possible to alleviate their pain, do not quarrel with patients, patiently explain, and try to send diagnosis reports to patients in advance to meet their needs. General practitioners strictly implement the rules and regulations of the hospital, do not be late, do not leave early, work conscientiously and responsibly, take the initiative, learn from each other, respect each other, unite and cooperate, and no one receives red envelopes all year round.

Fourth, control quality and improve economic benefits.

From 65438+1 October1to 65438+February 3 1, the workload of radiology department was 39795, 369, 7 178 and 13574 respectively. Compared with the same period last year, the number of people taking photos, special examinations, ct examinations and physical examinations increased significantly. The growth rates are 5.83%, 10 1.64%, 13.85% and 4.94% respectively. The total income was 5.32 million, of which the online income was 3.05 million and the per capita income was 227 million ct38 million, an increase of 6.5438+0.8 million over the previous year, with a growth rate of 3.5%.

Facing the heavy workload, we didn't relax the quality control at all, and the quality of photos and diagnosis reports reached the standards of teaching hospitals. This shows that radiology is a team with excellent skills and tenacious struggle. With the strong support and encouragement of the hospital, we won one victory after another. There was no medical liability accident in the whole year.

Current problems in radiology;

1, the writing report is not standardized, with different details, and there is no unified and recognized standard, resulting in a high rate of missing reports, which leads to clinical distrust of radiation reports.

2. The shooting quality is not high, many positions are not up to standard, there are responsibility factors, technical factors, darkroom and film factors.

3. Some doctors have poor service attitude and are arbitrary, which can't reflect the service tenet of "patient-centered".

Summary of Excellent Doctors' Year-end Personal Work 3. I graduated from Jining Medical College in June, majoring in clinical medicine, and have been working in Zhangdian District Chinese Medicine Hospital ever since. Now I am a resident in a department. Looking back on my medical work for 20 years, under the correct leadership of leaders and teachers at all levels in the hospital, I worked hard and studied hard. Through this year's work and study, I have made some progress in thinking, work and study, and learned a lot. I have exercised myself in all aspects, but sometimes I feel very hooligan. Specifically from the following aspects:

First, arm yourself with the Party's theory, constantly improve yourself ideologically, closely focus on the positive and correct leadership of the hospital, adhere to scientific development, build a harmonious doctor-patient relationship, and always strive to be an excellent party member.

Under the leadership of the Party, continue to study the Party's basic theories, principles and policies. As party member strictly demands himself, he actively participates in the theoretical study and discussion of Party organizations. At the same time, as a leader of party member, I carefully organized the team members to participate in the organization activities and made records. I further correct the service concept, further enhance the service consciousness, further improve the service attitude, create a warm and harmonious doctor-patient relationship of mutual trust, mutual respect, mutual understanding and mutual help, and carry out my own ideological and moral construction. I set strict demands on myself with "eight noes", check myself from time to time, and strive to achieve scientific development of my work under the correct leadership of hospital leaders and the wise decision of department directors, and always strive to be an excellent party member.

Second, abide by the rules and regulations of the hospital, study hard, and achieve the goals set by the hospital and yourself.

Under the guidance of the department director and teachers, actively participate in the diagnosis and treatment of patients in general surgery. In all kinds of surgical operations, I strictly follow the medical routine, be careful and never violate the rules. Through my own efforts and the careful teaching of department directors and teachers, I have mastered the diagnosis and treatment of common diseases, frequently-occurring diseases and some rare diseases in general surgery, the first aid treatment during operation and the perioperative treatment plan. At work, I strictly abide by the rules and regulations of the hospital, never absent from work and work overtime many times. At present, among the doctors in the same department, I owe the most holidays. Monthly outpatient service and outpatient service income are also among the best among doctors at the same level. Don't care about personal gains and losses, refuse money and goods from patients, and receive thank-you letters from patients many times.

In the future work, I will further improve myself, accept the criticism and help of leaders and colleagues with an open mind, study hard and work diligently, and add a modest contribution to the development and construction of the hospital with excellent work results.

Summary of excellent doctors' year-end personal work for more than a year, clinical work has made new breakthroughs, and business income has reached the highest level since the hospital was established. Social health care has also been further improved, greatly improving the two systematic management rates, reducing maternal and neonatal mortality, and making the work of health care centers have a new Pentium.

Time flies, time flies, 20 years will soon pass. Looking back on my study, work and life in the past year, I have made some achievements in my growth, but there are also many shortcomings. As a doctor, our duty is to "try our best to get rid of diseases, help improve health, safeguard the sanctity and honor of medical skills and save lives." As an obstetrician, I must pursue this sacred mission. The following is a summary of my work this year.

First, study hard and constantly improve your professional quality.

At work, I regard "practice" as the only criterion to test my theory. In my work, bit by bit, I am more and more deeply aware of the necessity of updating my knowledge in today's cruel social competition. Reality drives me. Only by seizing all available time and studying hard can I adapt to the increasingly fierce competition and be competent for my work. Otherwise, I will eventually be eliminated by reality. According to the actual situation in the work, based on objective facts, try to use theory to guide practice and solve problems encountered in the work. I hope that when I review my work in the future, I will not regret my mediocrity and will not be ashamed of wasting time.

Second, do your duty and work hard.

Into the sacred hospital, I secretly vowed: "I volunteer to devote myself to medicine, abide by medical ethics, study hard, be tireless, strive for perfection and develop in an all-round way." To contribute to the development of medical and health undertakings in the motherland and the physical and mental health of mankind. "Today, I continue to work hard. The medical work in obstetrics and gynecology has made me deeply understand the responsibility and due responsibility as an obstetrician. In accordance with the division of labor, straighten the position, strictly abide by the duties, and actively complete their own work. Unite with comrades, treat people sincerely, be down-to-earth, be loyal to their duties, work hard, work step by step, serve the people better, and perform the duties of an obstetrician and gynecologist.

Third, patients first, enthusiastic service

In the diagnosis and treatment of patients in the hospital, I always care about every patient. Do a careful examination, serious treatment, and reasonable fees. In the diagnosis and treatment of the new rural cooperative medical system, the hospitalization work is carried out in strict accordance with the rules of the new rural cooperative medical system. Warmly receive every patient, patiently explain to those who have always seen a doctor, carefully check and serve warmly, and try to make patients feel pain and return with satisfaction.

In the future, I will be more strict with myself, adhere to work-oriented, conscientious and hard-working, and establish my own good medical ethics and public image. Adhere to the dedication of work to the society and love to patients, so that patients can recover as soon as possible and their families can feel at ease as soon as possible.

Summary of excellent doctors' year-end personal work 5 Time flies, I have been working for a year. In this year, under the leadership of the president and with the support and help of my colleagues, I strictly demanded myself and successfully completed all the tasks assigned by the leaders according to the requirements of the hospital. The research and work in the past year are summarized as follows.

First of all, in terms of political thought

Seriously study various medical laws and regulations and various political studies organized by hospitals, and constantly improve their own quality. Combine study and work organically, so that study and work can promote each other and greatly improve their political literacy.

Second, in terms of business work.

1, I love my job, take the hospital as my home, unite with comrades, safeguard collective honor, obey organizational arrangements, be strict with myself, consciously abide by various rules and regulations of the unit, be able to actively participate in various activities organized by the hospital and continuously improve the quality of work.

2, strengthen business knowledge learning, and strive to improve their business level. At work, by consulting materials and taking notes, I actively studied business, focusing on the knowledge of diagnosis and treatment of common and frequently-occurring diseases and clinical medication, which effectively promoted the improvement of business skills.

3. Seriously complete the community service work and fill in the residents' health files and electronic files. A total of 98 residents1/kloc-0 in Dongshanmen Village were followed up throughout the year, including hypertension residents 17 1 0, diabetes residents 10, 3 residents with mental illness, 90 elderly people, 2 pregnant women and 62 school-age children. The follow-up work was carried out on time.

/kloc-from July to June, 0, I went to Jiuquan People's Hospital to participate in the training of general practitioners, and studied in electrocardiogram and cardiology. During the study period, I will conscientiously abide by the rules and regulations of the internship unit, learn from the teaching teacher with an open mind, delve into business knowledge, strive to master the main points of knowledge, take study notes, sort out and collect more than 40 cases of typical ECG and common heart disease cases encountered in clinic, and master the operation, analysis, diagnosis, diagnosis and treatment of common diseases and first aid of ECG under the guidance of the teaching teacher, so as to complete the task of further study.

As a member of the hospital, I know well that "the hospital prospers me and the hospital declines me". Be strict with yourself at work, have a correct attitude, be neither arrogant nor impetuous, respect colleagues, stick to work first and abide by various rules and regulations. With the aim of "serving patients wholeheartedly", we should carry forward the spirit of "angels in white" to heal the wounded and rescue the dying, minimize the pain of patients, worry about what they think. Warmly receive every patient, practice medicine in a civilized way and serve with a smile.

I don't have long working hours and little experience. In the future work, I will seriously learn from my comrades around me, learn from their strengths and make up for their shortcomings. Constantly improve their business skills and self-cultivation, and strive to improve their work level. No pains, no gains. Thanks to the hospital leaders and colleagues for their help and care. I sincerely hope that the leaders and colleagues of the hospital can give me valuable opinions and suggestions in the future work, so as to correct the shortcomings, constantly sum up experience, do a better job and create new achievements in the work.

The six major departments are a cell of the hospital and the basis for maintaining the overall stable development of the hospital. The overall harmony of the hospital depends on the harmony of all internal departments. In order to conscientiously implement the series of activities of the hospital with the theme of "building a harmonious society to promote development and improve medical services" and respond to the efforts of our hospital to build a harmonious doctor-patient relationship in the past 20 years, we have done some work to create a harmonious department, aiming at further promoting the construction of staff's professional ethics, enhancing the consciousness of staff to do medical services well, creating a win-win situation of harmonious interaction between doctors and patients, and letting medical staff understand patients' feelings and medical needs.

First, strengthen study, publicity and education to form a strong creative atmosphere.

Provide first-class medical services. Learn the spirit of a series of activities with the theme of "patient-centered, building a harmonious hospital", keep in mind the service purpose, strengthen the service consciousness of "patient-centered", correct the service concept, standardize the service behavior, improve the service attitude and enhance the communication between doctors and patients. After the "double struggle" in previous years, this department launched the "humanized service and family service" activities in the whole department this year. The activity has achieved remarkable results, which not only effectively reduced the cost of patients' medical treatment and hospitalization, but also achieved good medical indicators, and strived to provide quality services throughout the medical service process.

First, establish the concept of quality service, put forward the concept of departmental service, and establish a unique service concept and code of conduct.

The second is to implement the medical service standards, implement the system of doctor rounds on Saturday and Sunday, and establish the follow-up system of "doctor-patient contact".

The third is to broaden the scope of medical services and set up special beds for poverty alleviation such as "consultation clinics" and family beds.

The fourth is to deepen the connotation of active service, so that inpatients can feel at home and take care of them in all aspects.

The fifth is to provide extended services. Nursing services range from the previous ward.

This service extends to pre-admission registration and post-discharge follow-up. Over the past year, the department has insisted on implementing personalized medical care and humanized services for patients, attracting a large number of patients to see a doctor, and the number of inpatients has increased significantly, reaching the best level in history. Solicit opinions and suggestions from all aspects and links from patients and their families for many times to further improve the overall service chain of the department.

Second, strengthen the study and improvement of medical technology, provide first-class medical technology and build a first-class workforce.

Strengthen professional learning, three basics and three strict training, and adopt various ways such as education, study and training to improve the political quality, ideological and moral quality, professional and technical quality and working ability of employees. Such as using various forms, strengthening positive education, popularizing medical ethics and post professional ethics, and combining learning model figures with advanced models; Comment on the combination of the first tree and the superior; Using expert consultation time, lecture time, studying professional knowledge hard, using medical records to discuss, ward director making rounds to accumulate clinical experience, the professional level is constantly improved, and the talent team is constantly growing. Actively carry out new technologies and projects, broaden the business scope and meet the needs of patients.

Third, strengthen management, innovate management and implement first-class medical management.

Deepen strictness, strengthen the supervision, inspection and assessment of medical quality, practice medicine according to law, practice medicine with morality, strictly implement various medical rules and regulations and operating procedures, and strive to provide safe, effective, convenient, standardized, warm, meticulous, caring and patient services for the majority of medical staff.

1. Earnestly study 22 measures and 37 points deduction standards of standardized service departments in Special Steel Hospital, and strengthen medical quality management and punishment. The department holds a regular meeting once a week, emphasizing the implementation of safety, quality and responsibilities of doctors and nurses; Check the safety and quality twice a month, and thoroughly rectify and investigate the unqualified performance. Do a good job in the management and monitoring of "three links";

On admission: comprehensive physical examination, thorough body search, detailed medical history and strict medication.

When in hospital: close observation, safe nursing, civilized service, doctors and patients.

When leaving the hospital: precautions, review criteria, warm farewell, unforgettable.

Strengthen safety management, conduct regular safety education and make it institutionalized and regular. Check and evaluate medical records regularly. Regularly check and evaluate potential safety hazards: authenticity of medical history collection, comprehensiveness of physical examination, timeliness of auxiliary examination, comprehensiveness of diagnosis and treatment, and timeliness of medical record writing. Regularly check and search the facilities of the ward, the clothes and beds of the patients. Observe the patient's diet. Except in special circumstances, patients must be urged to eat three meals a day, and those who do not eat should report it in time and deal with it accordingly.

2, actively adjust the medical structure, take effective measures, and strive to reduce medical expenses, and achieved remarkable results.

First, rational drug use.

The second is to pay attention to the cost of single disease.

The third is to grasp the use of disposable materials.

The fourth is to speed up the bed turnover.

By taking a series of effective measures, the department has successfully completed all the cost indicators issued by the hospital this year, and controlled all the expenses at a low level under the rapid growth of the department's business, effectively reducing the burden on the masses.

Fourth, shortcomings.

Honest medical practice, honest service, "meticulous service and caring" have not become the values recognized by every employee. The administrative management, management level and teaching level of the department still need to be improved, the professional influence needs to be improved, and the medical technical image of the department has not been widely recognized.

In a word, looking back on the work in the past year, achievements are the mainstream. We will continue to carry forward our good practices and learn from our shortcomings. We believe that we will do better.

Summary of Top Doctors' Year-end Personal Work Chapter VII Trust and support have brought enthusiasm and confidence to my work. First of all, I want to thank the leaders for their trust and support. With the establishment of a new image of medical guidance and the steady growth of consulting business turnover, I will enter the new year with joy, experience, dissatisfaction with the status quo, and planning and hope for the new year. For a better harvest, I will sum up last year's experience and shortcomings, constantly improve and improve my management level, and effectively improve the quality of the department's work.

Mainly responsible for customer service, medical guidance, consultation hotline management, at present. According to the proposed work plan and the arrangement of the leaders, the work of this department is smooth. Due to the short entry time, summarize the main work of three months' work. Please criticize and correct me. The specific summary is as follows:

I. Main Work Completed

1, customer service and medical guidance management

In the work, we should follow the service standards and management mode of star-rated hotels and try our best to cooperate with the service construction of the hospital. The customer service department is the characteristic service department and window department of our hospital. Adhere to the principle of combining centralized training with post supervision, realize weekly training and monthly assessment, effectively improve the comprehensive quality of medical guides, standardize the etiquette requirements of medical guides in their work through training and assessment, and increase the daily etiquette inspection. By paying attention to etiquette, we have improved the comprehensive quality of consulting doctors, improved the quality and taste of service, and made our own efforts to build a "famous brand hospital" in our hospital.

In order to show warm service, in practical work. Doctors instruct each customer to pour a cup of hot water to make them feel warm, take the initiative to pick up and drop off customers with mobility difficulties, carry goods for customers, and give on-site guidance to answer customers' questions. Special job requirements require doctors to stand for a long time, and they are not allowed to leave their posts without permission on the workbench, which makes doctors have varicose veins in their legs to varying degrees. At the end of the day, my legs are sore and sleepy, but I have no complaints; On average, there are about 100 new and follow-up customers every day, and service terms such as "hello", "please wait a moment" and "sorry" appear repeatedly, which reflects the warm, thoughtful and humanized service of our hospital.

To overcome the difficulty of one person and one post in the department, the department is cooperating. Cancel the rotation of doctors, but also support the work of other departments, such as nursing department, planning department to distribute magazines and other departments. In order to work, doctors overcome the hardship that one person is not suitable for multiple tasks, work hard, and offer their enthusiasm for work without complaint.

Handle patients' complaints in a proactive, enthusiastic, thoughtful and patient working attitude and the working principles of being responsible for hospitals, patients and themselves. Seriously receive every complaint and quickly transfer it to the dean's office, answer every consultation, and take care of the unity of the interests of hospitals and patients to the maximum extent. In view of the new situation of our hospital's increasing popularity, the customer service department has established a relatively standardized customer suggestion file, carefully understanding the customer situation, collecting customer suggestions, maximizing customer sentiment, and optimizing service quality while providing convenience for other business departments. Through the service of receiving complaints first, the distance between doctors and patients is shortened, the service content of the hospital is enriched and the affinity of the hospital is increased.

The work is heavy, things are complicated and there are many clues. In view of this actual situation, the medical guide desk is the first window unit of the hospital. Starting with strict norms and implementation, the management has been strengthened. On the basis of clear objectives and tasks, take the lead in setting an example, set an example, ask doctors to do it first, and resolutely do what they ask not to do. In the work, we quantify the work, make clear the rewards and punishments, fully mobilize the hard work of all doctors, bring glory and enthusiasm to our hospital, coordinate the work among various departments, and promote the overall work quality and efficiency of our hospital.

2, hotline work

At present, its work basically belongs to the normal and steady development stage. Since March, this hotline has been an important service window of our hospital. From telephone consultation to appointment, the number of outpatients has also increased to varying degrees. With the supervision, help and cooperation of the attending doctor, General Manager Wu achieved an appointment rate of 98%, which improved social and economic benefits. The main work is as follows:

Formulate the position system of departmental consultants; Improve the patient's visit rate;

Discuss the telemarketing plan with the consultant.

3. Make unannounced visits, exchange and study with the hotlines of several hospitals through the Internet and telephone; Promote better work;

Conduct preliminary market survey and analysis according to patient information.

Through the good service before, during and after diagnosis in our hospital, patients can express themselves and maintain good relations with discharged patients. Develop patients around him and strive to improve the economic and social benefits of our hospital.

Second, some shortcomings in the work.

1, lack of professional knowledge, one is because I don't know much about local customs. Although I am very careful in my work, I still feel nervous, and sometimes mistakes are inevitable.

2. It is reflected in the fact that personal work is not flexible enough, and the requirements of two pairs of doctors are sometimes too dogmatic. Sometimes it is impossible to arrange work according to personal characteristics and individual differences. In the future, we will further strengthen investigation and study, arrange different positions according to different people, and give full play to everyone's greatest advantages and specialties.

In the process of handling, you need to have strong communication and persuasion skills, as well as the ability to make the best use of the situation. Third, customer service is unpredictable and antagonistic. Sometimes I feel that this aspect is insufficient in my work, and I need to further improve and upgrade my quality in my future work.

4. The ability to foresee work is not strong; Insufficient understanding of market information; Lack of professional knowledge, the shortcomings of the four telephone hotlines are mainly reflected in: less relevant knowledge and experience. Did not do a good job in employee training.

Three. Work suggestion

1. Give full play to the quality inspection efficiency of the quality inspection team. The leaders of the first hospital should increase the number of first-line inspections and inspections.

2, the doctor should inform the rest of the doctor, in order to accurately triage.

3. To meet the needs of low-income consumers, the Third Hospital should try its best to serve the needs of different groups. Especially consulting patients with appointments.

4. Strengthen the training of all medical staff in business skills, service management and medical regulations.

5. Publicize all employees; 5. Publicize new medical technical services. So as not to affect work efficiency.

6. Let employees participate in hospital service quality management. Let all staff establish the consciousness of "customer dissatisfaction crisis" Create maximum customer value.

7, in order to improve their own quality, seven hope to give more opportunities for training abroad. It is best to serve the hospital.

Fourth, the work plan for next year

1, study medical professional knowledge hard.

2. Continue to do a good job in customer investigation, return visit and follow-up; Improve service quality; Improve management level.

3. Strengthen the management of guiding doctors.

4, completes the floor staff etiquette training.