Year-end summary of epidemic prevention at hotel front desk

Year-end summary of epidemic prevention at the hotel front desk (selected 5 articles)

The days passed silently in the blink of an eye. Looking back on the work and life in the past year, we have had setbacks. , let’s summarize the past year and look forward to the next year full of expectations. Many people must be worried about how to write a good year-end summary. Below is a year-end summary of hotel front desk epidemic prevention (selected 5 articles) that I have collected for you. You are welcome to read it. I hope you will like it.

Year-end summary of epidemic prevention at the hotel front desk 1

1. Development of the hotel’s special prevention and control team

(1) Overall overview

Nancun Meihao Lizhi Hotel is located at No. 1 Xingnan Avenue. The hotel has 11 floors, of which the fifth to eleventh floors are observation areas for quarantined personnel, the first and third floors are the working areas for personnel in low-risk positions, and the fourth floor is the living and working areas for personnel in high-risk positions. Personnel in high- and low-risk positions have been completely physically isolated, and work and live in separate areas without intersecting with each other. The hotel currently has 228 rooms for isolation, and the number of people living in isolation has remained at more than 200 for a long time. There are 89 members in the special team working in the hotel, including 25 people in high-risk positions and 64 people in low-risk positions. Among them, there are 9 people in the on-site working team, 9 people in the medical team, 19 people in the security team, and 52 people in the hotel team.

Since August, 1,660 people have been received for quarantine, a total of 43 people have been transferred to hotels for quarantine, a total of 40 close contacts have been transferred to quarantine, a total of 5 nucleic acid positive people have been transferred, and a total of 1,489 people have been released from services.

(2) Prevention and control work

1. Improve the mechanism and consolidate the foundation of prevention and control work

First, strictly implement the "Guardian District Leader-Responsible Town ( The four-level responsibility system of "street) secretary - town (street) leader in charge - dedicated team leader of centralized isolation place" clarifies the work tasks at all levels. The second is to strictly implement the work requirements for classified management and control of personnel in high- and low-risk positions. Personnel in high-risk positions are concentrated on the fourth floor of the hotel for office, conference, boarding and lodging, and closed management is implemented. Low-risk positions strictly implement the "two points and one line" regulations and strictly implement the outgoing approval system. The implementation of the "two points and one line" will be randomly checked through location sharing and video conversations. Nucleic acid testing for high-risk personnel is conducted once a day and for low-risk positions once every two days, with the detection rate reaching 100%. The third is to strengthen the door guard duty, implement the rigid requirements of "registering, scanning QR code, and temperature measurement" when entering the hotel, wearing a "temporary work permit" and "scanning QR code" to leave the hotel. Strictly check the "release slip" and personnel. It is consistent with the "work permit". The fourth is to increase video surveillance and supervision. The security team is required to arrange for an auxiliary police officer to participate in video surveillance work every day. Through video surveillance, control the security work of the entire hotel and implement relevant requirements to prevent escape; supervise the standardization of relevant operations of personnel in high-risk positions to eliminate potential infection risks caused by irregular operations; ensure that medical and service work on the floor is carried out personal safety, and handle any abnormalities immediately.

2. Party building leads the way and strengthens the construction of battle fortress

First, under the strong leadership of the town party committee, the special team for stationed work quickly established Nancun Meihao in accordance with the requirements of the Organization Department of the district committee The temporary party branch of the Landis Hotel's special class for epidemic prevention and control, with the district leader as the first secretary and the leader of the government-appointed working group as the branch secretary, organizes party members of each group to study the spirit of government documents every month, gathering the strength of all levels and the masses, "We are united to defeat the epidemic." The second is to carry out monthly party day activities with themes such as "Red Party Flag on the Prevention and Control Field". The temporary party branch of the special class insists on "grasping" organizational construction and epidemic prevention and control work, taking into account the needs of epidemic prevention and control work, using the form of video Party members exchange their experiences, and arrange for party member representatives and staff such as the medical team, security team, and hotel team to "gather in the cloud" to report on recent ideological trends, exchange experiences on epidemic prevention work, conduct situation analysis, boost determination to fight the epidemic, and prepare for a decisive victory in epidemic prevention and control Work provides strong organizational and ideological protection.

(3) Recognize the situation clearly and build confidence to win the battle

Overseas epidemics continue to spread, especially in recent years, cases of mutated virus infection have appeared in some countries, and at the same time, the domestic epidemic has spread to multiple points. , high and high risk areas continue to increase, showing a trend of large overseas imports, rapid increase in cases, wide spread impact, and difficult prevention and control. The epidemic prevention and control situation is very serious.

As the Spring Festival approaches, more and more people are returning home, and the pressure to prevent imported cases has increased sharply. The dedicated work team at Mehao Lezhi Hotel fully understands the severity and complexity of the current epidemic prevention and control work, resolutely overcomes the mentality of fluke, paralysis, and relaxation, firmly establishes bottom-line thinking, and gives full play to the hotel's working groups and the majority of party members and cadres The role of a fighting fortress and a pioneering role model on the front line of epidemic prevention and control provides a strong organizational guarantee for winning the battle against epidemic prevention and control. We will continue to adhere to the principle of "foreign visit importation, internal prevention of rebound" and "people-to-person prevention" and not relax, comprehensively consolidate the responsibilities of all departments of the Beautiful Landis Isolation Hotel, take effective measures, strictly implement the epidemic prevention and control work, and resolutely prevent the epidemic from being imported and spread, and effectively protect the life safety and health of the people.

(4) Establish rules and regulations, pay close attention to precise and scientific prevention and control

Resolutely implement the work requirements of the district committee's "three accuracy" and "four things well" to accurately discipline the troops , quasi-military management, and quasi-hospital construction standards are implemented to manage and control isolation hotels. In view of the particularity of the hotel staff, the "Measures for the Concentrated Living Management of High- and Low-Risk Staff at Nancun Meili Hotel (Trial)" was specially formulated, which stipulates operational guidelines for high- and low-risk staff and clarifies the closed-loop management of staff rotation. The first is overall control. Passengers need to have a pass to enter and exit the isolation area. Key gate posts are guarded by dedicated personnel, and the monitoring room is on duty 24 hours a day. The second is individual spot checks, monitoring and spot checks of high-risk operations, and WeChat or phone spot checks of low-risk personnel. "Two points and one line" , to ensure that personnel are on duty and under control; third, insist on the resident leader to preside over coordination meetings with team leaders every day to promptly follow up and rectify problems.

(5) Unify thinking and gather joint efforts to fight the epidemic

First, at the daily morning meeting, each group of the special class presented facts, reasoned, and focused on the hotel’s epidemic prevention and control work problems existing in the meeting, focusing on solving them, and highlighting the efficiency and effectiveness of regular meetings. The second is to insist on implementing the "calling out" system for full-process safety risk management and control for all hotel staff every day, requiring staff to "three questions about daily risks" and "calling out three times per shift to fulfill their duties." Strengthen ideological construction and improve business capabilities through daily "promotion". The content of the propaganda includes the relevant spiritual communication from superiors, the latest prevention and control requirements, actual work specifications, etc. As long as it is beneficial to the work, it can be included in the "speech". The third is to strengthen the sense of “ownership” and the awareness of knowing the truth. The working group took the initiative to assume the main responsibility for epidemic prevention and control in the hotel. While comprehensively coordinating the work of each group, it checked for gaps and took precautions before they happened. It adhered to the principle that everything concerned itself, proactively bridged the gaps between the work of each group, and ensured that no one was left behind. There are hidden risks of not doing the job properly and no one doing the work.

(6) Dare to fight and promote the continuous improvement of the situation

First, integrate the forces of the medical, security and other groups, supervise the work of the hotel group, discover problems in a timely manner, and urge rectification . The second is to use the power of the leaders of the hanging area to exert continuous pressure on the work of the hotel team and urge them to make continuous progress and improvement. The third is to decisively take "circuit breaker" measures when the time is ripe and when necessary, and punish the hotel team for their perfunctory behavior of not doing enough work and not implementing rectifications. Since September, two "circuit breakers" have been successfully implemented, suspending the admission of new quarantined personnel in hotels for more than 10 days, effectively changing the perception and work style of hotel operators.

2. Insufficiencies

(1) The "ownership" awareness of the working group needs to be further strengthened. It is still necessary to deeply realize that any problems that occur in the hotel will ultimately be taken care of and solved by Xinzao Town, the responsible unit.

(2) The incentive mechanism for working group members can continue to be explored in depth, and the forms of incentives can be enriched.

(3) Hotel room rates are relatively high and services cannot keep up, resulting in more complaints from quarantined residents.

3. Next step plan

(1) Strengthen ideological construction and firmly establish a sense of "ownership". Unite all forces that can be united to work together to prevent and control the hotel's epidemic. Don't fight or rush, take the initiative to make up for the gaps and take the initiative to make sure that all the work in the quarantine hotel is flawless.

(2) Commendation and rewards should be given to comrades in the working group who have strong work ability and outstanding performance. Through system construction, the isolation hotel work class should be built into a platform for training cadres and making contributions, and a stage for staff to realize their self-worth and highlight their personal abilities. Incentive measures can be diverse and implemented flexibly based on individual needs.

(3) Improve the service quality of the hotel. Through standardized construction, modularization and standardization, service quality will not be affected by personnel changes. The hotel has increased its humanistic care for in-house guests, offering birthday cakes or greeting cards to guests whose birthdays occur during their stay, and sending letters of condolences on traditional holidays. Establish the concept of "no small matter required by guests", implement a full round of telephone inquiries for all guests staying every two days, and proactively inquire about guests' needs and expectations. Year-end summary of hotel front desk epidemic prevention 2

In order to effectively carry out precise prevention and control and closed-loop management of the catering service industry during the epidemic prevention and control period, our county has specially formulated the "six strict and six strict prohibitions" requirements to resolutely win the epidemic prevention and control Fighting.

1. Strictly implement the main responsibilities of prevention and control, and strictly prohibit disorderly business operations.

The legal representative of each catering service unit is the first person in charge. He should actively coordinate with the local regulatory authorities to carry out epidemic prevention and control work, and scientifically formulate targeted and operable epidemic prevention and control work plans and emergency response Prepare emergency plans; ensure that masks, hand sanitizers, disinfectants and non-contact thermometers and other epidemic prevention and control materials are in place; conduct epidemic prevention and control knowledge training for employees to ensure that all employees are informed and competent. Large hotel catering units or places should set up temporary detention observation points and implement closed management. Unprepared and disorderly business operations are strictly prohibited.

2. Strict employee health monitoring and management, and it is strictly forbidden to work while sick.

Catering service units should establish employee health files to record body temperature, outings and other information. Employees must wear masks scientifically while on duty, strengthen hand hygiene daily, wash hands frequently, master the "seven-step hand washing method", and pay attention to detailed etiquette such as coughing; they must change work clothes regularly and strengthen disinfection management of work clothes. Once there are typical symptoms of suspected COVID-19 such as fever, fatigue, dry cough, etc., relevant follow-up work such as reporting should be done according to the procedures. It is strictly prohibited to work while sick.

3. Strictly strengthen business health management and strictly prohibit gatherings of more than 10 people.

Qualified catering service units should publicize the normalized prevention and control knowledge of COVID-19 through posters, electronic screens, bulletin boards or prominent locations in dining areas, and guide customers to cooperate with the venue in implementing various epidemic prevention and control measures. . Promote reservations and staggered dining times. Encourage the provision of customized takeout services and group meal reservation and delivery services. It is necessary to strictly control the number of diners in restaurants (restaurants) and ensure that tables are spaced more than 1 meter apart; if tables and chairs are fixed and cannot be moved, unused tables must be clearly marked; customers who are not traveling together must not be arranged to eat at the same table. It is strictly prohibited to host gatherings of more than 10 people such as weddings and weddings.

4. Strict prevention and control in food procurement and processing, and the provision of wild animals and their products is strictly prohibited.

Strictly implement the incoming inspection and certificate and ticket requesting system to ensure that the source of food ingredients can be traced. Cold chain foods are purchased through dedicated channels, stored in special areas, and sold in special areas. They are not allowed to be stored and sold mixed with other foods. The purchase, production and sale of wild animals and their products is strictly prohibited.

5. Strict daily prevention and control of customer service, and strictly prohibit extravagance and waste.

It is necessary to conduct temperature checks and registration of customers entering the store, and remind customers to wear masks when entering the restaurant. "One-meter lines" should be set up in areas where people are likely to gather, such as waiting areas, meal pickup areas, and checkout areas inside and outside the store, to avoid crowd gatherings and promote contactless ordering and checkout. For customers sharing a meal, the service should be provided with "one serving chopsticks for each dish, one serving spoon for each soup", or "one serving chopsticks for each person, and one serving spoon for each person". The name, contact information and arrival time of at least one person at each table should be recorded etc., and do a good job in information protection in accordance with the law. Advocate "Operation CD" and strictly prohibit food waste.

Sixth, strict closed-loop management of key places and areas, and "dispersed" operations are strictly prohibited.

For high-touch surfaces (such as cashiers, counters, service desks, public tables, chairs, etc.), they must be wiped regularly with chlorine-containing disinfectants, and disinfected according to passenger flow conditions. Increase the frequency of disinfection appropriately to achieve "one person, one use, one disinfection". It is necessary to regularly clean, disinfect, and ventilate key places such as food processing areas, dining areas, personnel passages, and toilets. Special trash cans should be set up for discarded masks, collected in categories, and cleared away in a timely manner to ensure closed-loop management. "Scattered" operations such as random handling are strictly prohibited. Year-end Summary of Epidemic Prevention at the Hotel Front Desk 3

In the recent pneumonia epidemic caused by the new coronavirus infection, rural loudspeakers once again demonstrated its power.

Listen to the sarcastic warning from the village party secretary: "Don't think that if you go to someone's house, they will welcome you. Don't be too confident!" There are also gentle persuasion: "Dear fellow villagers, now is a critical period for epidemic prevention. , everyone must not take it lightly, do not organize or participate in any gatherings, dinners, or participate in collective wedding banquets organized by the countryside..."; there is even a "hard-core" reprimand: "You have turned a deaf ear to the call of the Party Branch Village Committee. You have a knife on your neck, and you don’t know how powerful it is! I’ll isolate you!” It’s really like “a key opens a lock.” These simple, crude, strict and loving slogans are powerful because of their responsibility, and are bigger than speaking. The principle still works: the "empty village" appears immediately, and the gatherings are restrained. If you taste carefully, these local accents may sound harsh at first, but they are beautiful because of the true feelings.

"Thunder and rain, one example is the spring breeze." The virus is coming fiercely, village cadres are worried about it, and the party branch has become a strong fortress to protect the people. They made full use of the loudspeakers in the countryside, and used the simplest, most direct and most effective way, and straightforward and thoughtful words with a strong dialect flavor, whether they were funny, humorous, rude, or gentle, to convey the epidemic prevention instructions during the festival through It was conveyed to the villagers in an easy-to-understand way, calling on everyone to do a good job in epidemic prevention, and intensified publicity on the prevention and control of the new pneumonia epidemic. It was simple but effective, practical and practical, and opened up the last mile of epidemic prevention and control information, becoming a team to fight against the epidemic. An indispensable force to win the new virus epidemic prevention war.

Compared with cities, rural areas have a wide distribution area, a large number of migrant workers, and the traditional concepts of individual people are still deeply rooted. Moreover, the medical level is limited, information dissemination is not smooth, and farmers’ prevention and control awareness is relatively weak, and prevention and control awareness is relatively weak. There are relatively few control methods. Therefore, rural areas must not be ignored in epidemic prevention and control. How to prevent the spread of the epidemic in rural areas is a serious test. While doing a good job in urban prevention and control, all localities should move their attention downwards and move their efforts downwards. They should rely on strict prevention systems and scientific prevention and control technologies to protect the rural areas. On the battlefield, we must win this tough battle to prevent and control the epidemic to protect the lives and health of the people.

One party member has one flag. Facing the severe battle against the epidemic, the vast number of grassroots party organizations and village cadres are an important force that determines victory or defeat. They play an irreplaceable role in quickly organizing the masses, mobilizing the masses, publicizing the masses, popularizing scientific prevention and control knowledge, raising the public's awareness of prevention, strengthening the confidence to win the fight against the epidemic, implementing joint prevention and control, group prevention and control, and effectively curbing the spread of the epidemic. unique advantages. The majority of party members must keep in mind that the interests of the people are above all else, be responsible for defending the country, shoulder the responsibility for the country, and fulfill their responsibilities for the country, give full play to their vanguard and exemplary role, and let the party emblem shine brightly on their chests.

"We are in the same boat and the sea is giving way, and the chants are calling the waves to move aside." As long as the whole country works together, rolls up its sleeves and refuels, and firmly believes in the ambition of "the more difficult and dangerous it is, the more we move forward", we will surely be able to To win this major battle against the epidemic, we can truly put our original intentions into action and put our mission into our posts. The sound of the "big speaker" will definitely be a different flavor! Year-end epidemic prevention at the hotel front desk Summary 4

Currently, pneumonia epidemics caused by new coronavirus infection have occurred in many provinces (autonomous regions and municipalities) in my country, and various regions have initiated first-level response to major public health emergencies. The true qualities of a hero are revealed only when the sea is flowing. In the face of the epidemic, we should put the safety and health of the people first, play a pioneering role, lead by example, and become the "hard core" force in the fight against the epidemic.

It should become the "hard core" to prevent the spread of rumors. In the face of this sudden epidemic, organizational personnel cadres should be the stoppers of epidemic rumors, take the lead in promoting social integrity, resolutely resist the spread of rumors, educate and guide the cadres and people around them to carefully identify and verify online information, do not believe rumors, do not spread rumors, *** While maintaining public order in society. Closely unite, mobilize and organize the masses, take the initiative to clear up doubts and doubts, promptly and quickly and effectively publicize prevention and control measures to the grassroots masses, actively carry out positive guidance, eliminate fear, take the initiative to provide assistance and care, and timely understand the conditions of people in need. meet daily needs, minimize the impact of epidemic prevention and control on residents' lives, maintain a good social environment, and contribute to winning this nationwide epidemic prevention war.

It should become the "hard core" to prevent the spread of the epidemic.

The epidemic situation is unprecedentedly severe, and the pressure for prevention and control is increasing day by day. All regions have launched first-level responses to major public health emergencies. An epidemic prevention and control battle that affects the lives and health of everyone has begun. In the fight against the epidemic, In the epidemic prevention and control, organizational and personnel cadres must fulfill their original mission with practical actions, be at the forefront, work at the forefront, be the "vanguard", "leader" and "backbone" of epidemic prevention and control, and resolutely prevent the spread of the epidemic. We must ensure that wherever there is an epidemic, there are organizations and personnel cadres, and wherever the party flag is flying, we must use practical actions to convey the voice of the party, gather the power of the party, build a solid iron wall for epidemic prevention and control, and protect the lives and health of the people. .

It should become the "hard core" of model practice. At present, it coincides with the traditional Spring Festival, with intensive and frequent activities such as visiting relatives and friends, and sightseeing. Epidemic prevention and control work has brought huge risks and hidden dangers. Organizing and personnel cadres must practice their own actions, starting with me, to do epidemic prevention and control. Participants, be model practitioners of epidemic prevention and control, take the lead in cleaning individuals, families and units, take the lead in maintaining public health, actively implement safety protection measures, and promptly report the physical conditions of individuals and family members to units and organizations , truthfully record and report relevant information about having been to Wuhan, or having had close contact with friends from Wuhan. When there are abnormalities in physical health, consciously cooperate with epidemic screening and testing, and choose the nearest key fever outpatient hospital or designated treatment hospital for treatment. . It is necessary to effectively reduce unnecessary outings, educate and guide relatives and friends around you not to visit, gather, or have dinner together unless there are special circumstances, so as to effectively cut off the transmission of the virus.

We firmly believe that under the strong leadership of the Party Central Committee, as long as the majority of party members and cadres remain with the people, always have the people at heart, and do a good job in epidemic prevention and control, we will surely win the battle against the epidemic. Control the blocking war. Year-end summary of epidemic prevention at the hotel front desk 5

Since the outbreak of pneumonia caused by the new coronavirus, Xingqing District has actively carried out popular science propaganda on epidemic prevention and carried out solid epidemic prevention and control work. From March 9 to March 12, the following work was mainly carried out:

1. Strictly enforce duty and guard the "last line of defense"

The top leaders of the unit attach great importance to epidemic prevention In order to control the epidemic, we promptly communicated the deployment arrangements of superiors on epidemic prevention and control in the work group, forwarded epidemic prevention and control notifications, and required all cadres to clarify the duty requirements at checkpoints, attach great importance to duty work, and guard the "last line of defense" for epidemic prevention and control. Recently, we have mainly promoted the "My Ningxia" app to residents entering and exiting the city and guided residents to obtain health and epidemic prevention codes.

2. Continue to strengthen science popularization propaganda

First, we insist on going to the countryside and communities through science popularization caravan broadcasts to carry out epidemic prevention science popularization. Recently, we have launched 3 science popularization caravans for epidemic prevention propaganda. , with a service duration of 12 hours and a total of 450 kilometers of publicity kilometers;

Second, the district’s science popularization information staff actively forwarded epidemic prevention and control science popularization knowledge through WeChat, QQ and other communication tools to expand the coverage of epidemic prevention science popularization. ;

The third is to place the "Science Popularization China" app registration promotional color pages at the four duty stations of the unit's Yumin Community, Gulou Community, and Zhengfeng Community to promote the "Science Popularization China" app and provide special services to residents. Introduce the epidemic prevention column in the software, and distribute science popularization products to successfully registered residents. Xingqing District's "Science Popularization China" app ranks first in Yinchuan City in terms of registration and dissemination volume, and at the same time, the monthly activity of science popularization informants has increased significantly.

3. The Education Bureau leads the principals of each school to actively participate in epidemic prevention work

First, under the organization of the Xingqing District Education Bureau, the leaders of the schools in Xingqing District organize their schools to carry out online activities in an orderly manner Flag raising, opening ceremony, cloud classroom and other educational and teaching activities ensure that students continue to study even if classes are suspended;

Second, the staff of the Education Bureau and school leaders took the lead in setting an example and carrying out in-depth voluntary work on epidemic prevention, and at the same time guiding school teachers to actively participate in In the epidemic prevention volunteer activities, there are countless advanced epidemic prevention figures and advanced deeds in each school;

Third, each school organizes primary and secondary school students to produce epidemic prevention promotional materials through graphic, text and video editing software such as Douyin, Meipian, and Meitu. , Share epidemic prevention experiences and experiences, cheer for epidemic prevention and control, and achieve widespread participation in epidemic prevention science popularization. ;