Yunnan 30-day unreasonable return policy-which goods can be returned

If tourists go to Yulong Snow Mountain in Yunnan on May 1, you can learn about the shopping strategy of the scenic spot. Now Yunnan tourism shopping can be returned for 30 days without reason. This policy is still relatively good, avoiding many tourists who go to Yulong Snow Mountain to encounter shopping scams.

Yulong Snow Mountain can be returned for 30 days without reason. Yunnan Tourist Return Center The service point of Lijiang Yulong Snow Mountain Scenic Area is located at the return point of Yulong Snow Mountain Snow Kitchen Catering Center. The service telephone number is 0888-5 13 1068. In addition to the goods purchased in Yulong Snow Mountain, the goods purchased by tourists in other cities in Yunnan can also be returned at the service point of Yulong Snow Mountain Scenic Area. The return application will be integrated into the platform of "One Mobile Phone Tour Yunnan", and tourists will be returned according to the procedures of acceptance, verification, return and refund.

In addition to on-site handling at the acceptance point, if you want to return goods after leaving Yunnan, you can also initiate online return through "I want to return goods" in the "Tour Yunnan" APP, or call the tourist shopping return service hotline 96927 to enter the shopping return process.

When applying for online return, tourists need to truthfully fill in the relevant information such as shopping place, name of merchants and commodities, shopping time, reasons for return, etc., click Submit and wait for the staff to reply, and then mail the goods to be returned according to the prompt information replied by the staff. Visitors will get a full refund on the day the merchant receives the goods. The whole return process will be supervised by the return supervision center, which will effectively protect the consumer rights of tourists.

At present, "no reason to return goods within 30 days" has become a new symbol of honesty Lijiang and a new brand of tourism, giving tourists the right to regret shopping for 30 days. In order to further promote the "30-day return without reason" and create a safe consumption environment for tourists, Yulong Snow Mountain Scenic Area has recently made full use of platforms such as WeChat WeChat official account and Weibo to further increase the publicity of "30-day return without reason". At the same time, posters and two-dimensional code icons of "One Machine Tour" are posted in the tourist service center of the scenic spot, the waiting halls of three ropeways, the snow kitchen dining center, the places where tourists gather and rest, and the environmental protection vehicles of the scenic spot, so that tourists can understand the workflow and return process of the shopping return service platform of "One Machine Tour", and the publicity awareness rate of tourists coming to the scenic spot is 100%.

What goods can be returned 1 Scope of application: Tourism commodities purchased in Yunnan Province.

2. Return period: within 30 days from the date of purchase.

3. Acceptance conditions:

(1) The physical and chemical properties of commodities have not been changed due to human reasons (such as crushing Chinese herbal medicines);

(2) The goods are not damaged due to improper operation or failure to use, maintain and keep them in accordance with the instructions;

(3) It does not affect the secondary sales;

(4) Having sales invoices or purchase vouchers;

(5) The shelf life of the goods exceeds 15 days.

Special reminder: Do not accept fresh food and order goods.

In addition, if the payment method of online refund is credit card, tourists should bear the relevant credit card handling fees themselves; When returning goods, please be sure to return the accessories and gifts together; For non-commodity quality problems, the courier fee shall be borne by the tourists when returning the goods; The outer packaging of the goods is an inseparable part of the goods, and it should be intact when returned, without serious damage or pollution.