Summary of hospital environment improvement work

Sample summary of hospital environment improvement work

Time is an arrow, and it comes and goes quickly. A period of work has come to an end. Looking back on the work results during this period, what do you think? ? At this time, how can the most critical work summary be left behind! So is it really difficult to write a work summary? Below is a sample summary of hospital environment improvement work that I compiled. Welcome to read and collect it.

Summary of Hospital Environmental Improvement Work 1

In order to thoroughly implement the major decision-making arrangements of the Provincial Party Committee on deepening the construction of a safe Guizhou, and implement the "Overall Plan for Building a Safe Guizhou Public Security Improvement Action", in the new situation We have taken important measures to strengthen the construction of "Safe Hospital" and purify the environment around the hospital. In accordance with the deployment of the Department of Health, our hospital will closely integrate this rectification action with the implementation of mass line practice activities, pay attention to people's livelihood, and promote the development of medical science. Combined with our hospital Based on the actual work, a systematic environmental remediation implementation plan has been formulated and the remediation work has been implemented step by step. The remediation work is now summarized as follows:

1. Establish overall goals:

All employees of the hospital Guided by the spirit of the 18th National Congress of the Communist Party of China, comrades further raised awareness of the importance of carrying out hospital environmental improvement actions, incorporated environmental improvement work into the important work schedule of our hospital, strengthened comprehensive environmental improvement efforts in the responsible area, strengthened environmental governance work, and provided Provide a safe, convenient, fast and effective medical environment for the general public, and also provide guarantee for the normal operation of medical care. Through the cooperation of multiple departments, we can achieve the work goal of "three reductions, two improvements and two guarantees" and lay the foundation for building a safe hospital. Base.

2. Work deployment:

Based on the overall deployment requirements of this hospital environment improvement activity, the work content will be deployed based on the central work tasks, responsibilities and functions of our hospital and the actual situation.

(1) Strengthen the organizational construction of hospital environment improvement management:

After the activity began, a hospital environment improvement leading group was established, and a hospital environment improvement leading group office was established to undertake the activities Implement the implementation plan and daily work, and summarize and report the activities in a timely manner.

(2) Establish a system, clarify the division of labor, and implement management tasks:

The hospital environment improvement work leading group will formulate and improve the "Hospital Environment Improvement Work System" to organize the hospital's environmental improvement work As a routine task, combined with the actual situation and characteristics of the hospital, the specific tasks and responsibilities for hospital environmental improvement are clearly divided. Each department strengthens cooperation to ensure that the tasks are implemented in place, responsibilities are clearly defined, the personnel are implemented in place, the work is implemented in place, and the special tasks are strengthened. Management of regional and key areas.

(3) Strengthen publicity and education, improve service skills and professional qualities:

Strengthen the training of professional ethics, business skills, and professional qualities of medical staff, and increase the education of cadres and employees and management, enhance service awareness and civilized awareness, standardize service processes in various disciplines, improve service attitudes, improve service levels, and build a harmonious doctor-patient relationship.

(4) Manage outstanding problems and establish a good hospital environment to serve the public:

Strengthen the study of laws and regulations and the education of medical ethics and practices throughout the hospital, and strengthen the supervision of medical staff in their daily work We will manage the outstanding problems existing in the hospital, intensify the investigation and handling of cases of misconduct in our hospital, strictly enforce the industry discipline of our hospital, further improve the system, do a solid job in the construction of medical ethics and medical style and patient satisfaction survey, establish a good hospital environment, and strive to Let patients receive satisfactory medical services in our hospital.

3. Work implementation:

(1) Strengthen organizational leadership and pay close attention to implementation:

Since the launch of this rectification activity, our hospital’s hospital environment has been improved The leading group focused on the core of this activity and formulated a rectification work plan based on the actual situation of the hospital. The main leaders carried out scientific division of labor and deployment, clarified the responsible persons, paid close attention to implementation, and did not let go of any management dead ends.

(2) Mobilize all employees to learn, increase publicity efforts, and raise awareness.

1. The hospital held an environmental mobilization meeting to publicize the importance and necessity of the hospital’s environmental management work through work briefings, slogans, promotional materials, posters, health education, etc., so that the hospital environment The purpose and significance of the renovation have penetrated into every corner and are deeply rooted in the hearts of the people.

2. Various departments and departments conducted a study and discussion on carrying out environmental remediation work, guiding the medical staff of our hospital to start from themselves and the small things around them, creating an environment for the whole hospital to carry out environmental remediation. There is a strong atmosphere, and all departments and departments have reported their study and discussion records to the hospital environment improvement leading group office.

3. Strengthen the "patient-centered" service concept of all employees, strengthen business learning and business training, update obsolete and inapplicable service processes, and effectively implement basic management.

(3) Link the activities of providing satisfactory medical services and improving the doctor-patient relationship with the establishment of a safe hospital.

1. Vigorously popularize civilized services in the health industry. Medical staff sincerely consider the patient's actual situation from the patient's perspective, so that patients can receive timely, convenient, safe and high-quality medical services.

2. Adhere to the principle of giving priority to prevention, achieve early detection, early diagnosis, and early treatment to reduce the patient's pain and financial burden as much as possible.

3. Improve hospital safety management, increase medical quality inspection, avoid medical errors and accidents, strengthen the practice management of medical staff, strictly implement medical safety rules and regulations, and integrate reasonable inspection, rational use of drugs, The principle of reasonable treatment is given top priority and medical risks are controlled to a minimum.

4. Strengthen doctor-patient communication. When facing various problems from patients, all medical staff are required to answer patiently, explain carefully, improve communication methods, pay attention to communication skills, and avoid complaints caused by poor communication. and disputes.

5. Establish a medical dispute complaint account, carefully receive and handle patient complaints, and prevent and resolve medical disputes from the source. For every complaint and dispute, there should be registration, verification, feedback and summary. We should proactively report the tendency of group incidents in hospitals. For hidden dangers that may lead to intensification of conflicts between doctors and patients, relevant departments can promptly discover and intervene in time to prevent the situation from escalating beyond the controllable range.

6. Improve the tripartite mediation mechanism for medical disputes in our hospital, adhere to the principle of "mediation first", give full play to the advantages of people's mediation, and resolve doctor-patient conflicts to the maximum extent within the hospital. .

(4) Fully cooperate with the Comprehensive Management Office to improve the public security environment of the hospital and surrounding areas.

1. All medical staff should be vigilant and observe carefully. If they find illegal activities such as "medical entrustment", practicing medicine without a license, "sales traffickers" and distributing false medical advertisements inside and outside the hospital, they should actively report to the comprehensive management office. Provide clues and assist in investigations.

2. Security personnel will strengthen inspections in the hospital and wards, and severely crack down on illegal activities such as pickpocketing and theft in the hospital to ensure the safety of doctors, patients and property.

3. Actively assist the Comprehensive Management Office to clean up the randomly parked vehicles at the hospital gate and surrounding areas, park the vehicles in the hospital in an orderly manner, ensure the smooth access of emergency vehicles, and ensure the smooth flow of life passages.

(5) Strengthen hospital security management and ensure the safety of doctors and patients.

1. According to the emergency and medical dispute handling plans formulated by our hospital, we will improve our hospital’s security prevention capabilities, ensure a safe medical environment, and allow the public to seek medical treatment with confidence.

2. Strengthen the staffing of the hospital security team, equip full-time security cadres, strengthen the construction of the hospital's technical defense system, improve the ability to handle emergencies and medical security cases in advance, and lay the foundation for hospital security management .

3. Strengthen security patrols in the hospital, strengthen monitoring and inspections of outpatient clinics, charging offices and other places where personnel are concentrated, eliminate potential safety hazards in a timely manner, and ensure the safety of the doctor-patient environment.

4. Our hospital is actively contacting the establishment of a police office in the hospital to maintain public order within our hospital, the pharmacy clinic and the surrounding areas of the hospital, and to put the medical-police cooperation mechanism in place.

(6) Conduct in-depth searches and make rectifications within a time limit.

1. The leadership team went deep into the grassroots and the masses, carried out research based on the actual situation of our hospital, carefully compared the requirements of this activity, and found out the problems in each department's performance of duties, work style construction, service satisfaction, and business quality. outstanding issues, as well as issues that have been strongly reflected by the masses from all walks of life.

2. Conduct a detailed analysis of the identified problems, find out the root cause of the problem, conduct group discussions based on the problem, formulate practical rectification measures and rectification time limits, designate responsible persons, and implement the rectification measures. Condition.

(7) Strengthen supervision and assessment and promote work implementation.

Our hospital’s environmental rectification work leading group conducts inspections and assessments based on the rectification situation of various departments of our hospital through open inspections and unannounced inspections, and irregular spot checks. Once problems are discovered, the responsible persons will be immediately held accountable. Regardless of the size of the problem, when a problem is detected, it is necessary to have a supporting solution for the problem, summarize and promote good practices and experiences, and establish a long-term mechanism to promote the implementation of the details of the rectification work, promote the consolidation of the rectification results, and promptly report the rectification The progress of the work. Summary of Hospital Environmental Improvement Work 2

This year, our hospital has closely focused on the work idea of ??“focusing on improvement, strengthening management, focusing on effectiveness, and promoting development”. We have carried out solid and in-depth hospital environmental sanitation management, insisted on treating both the symptoms and root causes, long-term management, and thoroughly controlled the dirty, messy, and poor hospital environmental sanitation. This has effectively promoted the in-depth development of hospital environmental sanitation work and strengthened the hospital development process. The hospital's environmental sanitation work has achieved remarkable results. The main work is now summarized as follows:

1. Strengthen leadership and improve the organization

The hospital leadership team attaches great importance to the improvement of hospital environmental sanitation and Environmental sanitation improvement work has been included on the important agenda as a practical matter to serve employees and patients, and the leadership of the hospital's environmental sanitation improvement work has been effectively strengthened. First, the environmental sanitation leading group has been adjusted and enriched, with the main leaders taking charge personally. Secondly, an environmental sanitation management office, which is concurrently held by the dean, has been staffed with two dedicated, hard-working and responsible comrades as full-time staff, who are responsible for daily specific work. The third is to establish an environmental sanitation rectification leading group with the dean in charge as the team leader and the head nurses and directors of each department as members. It is responsible for the comprehensive rectification of environmental sanitation within the hospital. At the same time, a sanitation rectification inspection team has been established to conduct regular inspections. Conduct inspections from time to time and supervise rectification if problems are discovered. A pattern has been formed in which leaders are in charge at all levels and cadres take charge of the hospital's environmental sanitation improvement work.

2. Extensive publicity to create a strong atmosphere in which everyone takes care of environmental sanitation

Our hospital has put forward the slogan "The hospital is my home, and health depends on everyone". By using radio to hold conferences, running columns, writing slogans and distributing promotional materials, we have carried out in-depth and extensive publicity and mobilization work, further increasing the awareness of civilization and hygiene among employees and patients, and unifying their thinking. A new situation has been formed in which everyone participates, everyone takes action, and everyone contributes. Use environmental sanitation to focus on rectification work, intensify efforts to carry out large-scale inspections and inspections of hospital environmental sanitation, completely change the dirty, messy and poor environment, and at the same time establish a long-term mechanism to maintain hygiene, improve civilized words and deeds, and the formation rate of hygienic habits, and set off a "civilized" The strong atmosphere of "establishing new practices" promotes the formation of civilized practices and hygiene concepts.

3. Establish and improve various rules and regulations to enhance the operational sustainability of health work

In the process of improving hospital environmental sanitation, our hospital has formulated the "Health Inspection Appraisal System" regulations The system has strengthened the administrative binding force and is highly operable, so that all employees and patients can develop a good habit of paying attention to hygiene and abiding by health conventions. First, health assessments should be conducted regularly. The environmental sanitation areas of the whole hospital are divided into responsibilities, and responsibilities are assigned to departments and individuals. Target responsibility letters are signed, seats are assigned, no dead ends are left, and 100% assessment is implemented. Second, health inspections should be conducted regularly. Carefully organize centralized hygiene cleaning, and the inspection team will conduct regular inspections and score on the spot, and reward departments that have good hygiene and maintain good hygiene. Those who do not clean up thoroughly and leave blind spots will be notified and criticized. Environmental sanitation work has entered a standardized and institutionalized track.

4. Improve the environment, strengthen infrastructure construction, and ensure that sanitation work meets internal and external standards

5. Eliminate the "four pests" and further strengthen environmental sanitation work

In Under the unified arrangement of the Hospital Loves Health Association and in accordance with the requirements of relevant documents, the "Management Measures for Eliminating Four Pests" is conscientiously implemented. Carefully organize and scientifically carry out the "four pests" activities centered on rodent and fly extermination, and clean up the dead corners of the sanitation. Our hospital has plans, requirements, arrangements, and dedicated personnel to carry out the rodent eradication activities in the hospital seriously and effectively. . In the work of eradicating the "four pests", we insist on unified time, unified standards, unified drugs, and unified actions. At the same time, careful inspections are carried out to grasp the situation in a timely manner to ensure harmless work results. The density of rats, cockroaches, and flies remains constant. Control within the requirements specified by superiors.

6. Some experiences

Environmental sanitation work is a long-term, regular and persistent systematic work. First, we adhere to the work policy of "grasping with both hands and working hard with both hands", attaching great importance to the construction of a garden-style hospital, implementing the plan, and taking measures in place; second, we have a strong ideological awareness and a strong sense of excellence and striving to be the first, so that there are people at every level and everything is done. There are people who take care of everything; the third is to be willing to invest and provide strong support in terms of people, money and materials; the fourth is to integrate health care work with the overall development of the hospital. Although our hospital's environmental sanitation work has achieved certain results, there is still a certain gap between the requirements of superiors. In future work, in accordance with the unified arrangements of superior leaders, we will clarify our thinking, unify our understanding, strengthen our confidence, and continue to develop and overcome difficulties. And then, with the spirit of hard work and enterprising spirit, we strive to become an advanced municipal health hospital. ;