State grid telephone

The telephone number of State Grid is 95598.

The 95598 customer service hotline of State Grid Customer Service Center, which integrates automatic and manual services, provides customers with 24-hour, all-round one-stop service, mainly providing services such as fault repair, electricity fee inquiry, power business consultation, complaints, reports and suggestions.

State Grid Co., Ltd. was established on February 29, 2002, 65438+, which is a wholly state-owned company directly managed by the central government and a super-large key state-owned enterprise related to the lifeline of the national economy and national energy security. The company takes power grid investment, construction and operation as its core business, and undertakes the basic mission of ensuring safe, economical, clean and sustainable power supply.

Department introduction of electric power bureau

1, production port

The system operation department, referred to as local dispatching for short, corresponds to two departments at the provincial company level, and the Ministry of Science and Technology and the Municipal Power Supply Bureau may also be split into the Ministry of Science and Technology. The main business includes five parts: power grid operation scheduling within the jurisdiction, relay protection setting distribution within the jurisdiction, communication equipment maintenance and operation within the jurisdiction, and power grid operation mode determination within the jurisdiction.

2, marketing mouth

The marketing department is mainly responsible for the contact between the bureau and major foreign customers, 95598 complaint management, large-scale specialized transformer application management, electricity fee summary of each power supply station and line loss management. Generally speaking, the marketing department is responsible for external contact, and the power supply bureau should consult the marketing department first if it needs to cooperate with external activities.

3. Infrastructure ports

Infrastructure Department, in charge of all infrastructure projects such as substations and transmission lines, is subordinate to the Infrastructure Department, and is responsible for bidding and owner management after completion, including the installation of large-scale power equipment. Logistics center, coordinating the management of power materials, including common materials and emergency materials.