What should I do if a customer who stops cooperation defaults on payment and doesn’t want to pay?

The first step: Communicate with the customer's contact person to obtain the reason for the default and determine whether the other party is maliciously defaulting;

The second step: Check the customer's background or credit standing Investigate, determine whether the customer has the ability to repay, and evaluate the willingness to repay;

The third step: Resolve through friendly negotiation, you can give appropriate discounts or choose to repay in installments, but you need to sign a repayment agreement, and require The other party should repay part of the debt as soon as possible to show sincerity;

Step 4: If you still cannot recover the debt after more than 3 months of self-recovery, entrust a third-party agency to urge Global Media to intervene as soon as possible. As for whether to resolve the case through litigation, it can be determined by comprehensive evaluation and listening to the opinions of a third party.