Epidemic reminder

When can my order be delivered/when can it be delivered/when can it be delivered/why hasn't it arrived yet? Answer example 1: I really understand your desire to receive the goods, and we also want to deliver them to you earlier. At present, your receiving area is in a critical period of epidemic prevention and control, so the delivery time of your order has been extended ~

Epidemic reminder:

Q: When can my order be delivered/when can it be delivered/when can it be delivered/why hasn't it been delivered yet?

Answer example 1: I really understand your desire to receive the goods, and we also want to deliver them to you earlier. At present, your receiving area is in a critical period of epidemic prevention and control, so the delivery time of your order has been extended ~

Answer 2: Don't worry, the logistics brother is actively cooperating with the local epidemic prevention, and will deliver the goods to you as soon as the policy is adjusted. After the order is delivered, we will push the logistics information to you ~

Answer 3: You need to calm down first. Due to the epidemic situation, orders sent to you from the warehouse to the site by courier brother need disinfection and epidemic prevention.

At the same time, our courier brother also needs to cooperate with the current epidemic prevention measures to ensure the safety of all aspects of delivery, transportation and distribution, so that it can be delivered to you smoothly. Please wait patiently ~

Answer example 4: During the epidemic, please take preventive measures to protect yourself ~

Answer 5: You know the delivery speed in our home is very fast. At present, it is really affected by local epidemic factors, so the order will be delayed. Logistics companies will also cooperate with the epidemic prevention policy and will ensure delivery and distribution for you as soon as possible ~

Q: Why does your estimated time limit keep changing? /Why is it always delayed? /When will it be delivered? Can you hurry it for me?

Answer example 1: We know that you have been waiting for a long time during the epidemic prevention and control period, and we especially understand your desire to receive the goods. Thank you for your understanding and waiting ~

Answer 2: Please rest assured that we are resuming production urgently and will deliver the goods for you as soon as possible on the premise of ensuring the safety of the goods. After the order is delivered, we will also push the logistics information to you ~ please continue to pay attention.

Q: There is no epidemic in my area. Why didn't you send it to me?

Answer example 1: Don't worry, I have your order here. Because we will pass through many areas on the way to delivery, we may encounter epidemic prevention and control, and our logistics needs to cooperate with the epidemic prevention policies of the passing areas, so the order delivery time will be extended ~

Answer 2: I understand how you feel here. Please rest assured that after the policy adjustment, we will arrange delivery as soon as possible on the premise of ensuring the safety of the goods. After the order is delivered, we will push the logistics information to you. Please continue to pay attention ~

Q: This warehouse does not deliver goods to me. Why can't you deliver the goods to me in another warehouse? /You give me a different warehouse delivery!

Answer example 1: I really understand your desire to receive the goods. Due to the local or surrounding epidemic situation, the goods cannot be delivered in the first time, and we are actively coordinating and handling them ~

Answer 2: Please also rest assured that the goods will be delivered to you as soon as the policy is adjusted, and you must take protective measures to protect yourself during the epidemic.

Q: Why does your estimated time limit keep changing? /Why is it always delayed? /When will it be delivered? Can you hurry it for me?

Answer example 1: After the goods arrive at the delivery place, our logistics brother will contact you as soon as possible to complete the delivery under the condition of ensuring safety ~

Answer 2: Well, it is true that we are now facing such a situation. What I showed you in the early stage is the estimated delivery time under normal circumstances.

At present, your district is still in a critical period of epidemic prevention and control. Although our production capacity has gradually recovered, it will take some time to deal with it one after another. I hope everyone understands ~

Answer Example 3: But please rest assured that our production capacity is gradually recovering and we are doing our best to process your order. Please give us some more time ~