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3 15 What is the festival _ What is Consumer Rights Day?
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What is Consumer Rights Day?
International Consumer Rights Day, as its name implies, is a festival to safeguard consumers' rights and interests from the standpoint of consumers.
Purpose of International Consumer Rights Day
1, provide information to consumers, educate consumers and improve their awareness and ability to safeguard their rights and interests.
2. Handle consumer complaints and help consumers recover losses.
3. Collect the opinions of consumers and feed them back to the enterprise.
4. Create public opinion, publicize consumers' rights, and form public pressure to improve consumers' status.
5. Participate in the formulation of national or government laws and policies on consumers, and ask the government to establish a consumer administrative system to deal with consumer problems.
6. Establish consumer groups and establish consumer sovereignty.
7. Strengthen international consumer groups and cooperation.
The Development Course of International Consumer Rights Day
1983, international organization of consumers unions designated 15 every year as the International Consumer Rights Day. This is based on the "President's Special Speech on Protecting Consumers' Interests" delivered by former US President John F. Kennedy in the US Congress on March 1962, in which the famous "four rights" of consumers were put forward for the first time, namely: the right to safety; Have the right to obtain correct information; Have the right to choose freely; Have the right to put forward consumer opinions. These four rights put forward by Kennedy are gradually recognized by consumer organizations all over the world and regarded as the most basic work goals.
1898, the world's first consumer organization was established in the United States.
1936, the National Consumers Union was established. After World War II, various organizations have emerged in some developed countries that reflect consumers' interests and demands. On this basis, international organization of consumers unions was proclaimed on 1960. Since then, the consumer movement has become more active, and many developing countries have also established consumer organizations, making the consumer movement a global social phenomenon. More than 300 consumer organizations in more than 90 countries around the world have been carrying out activities.
1962, 15 In March, Kennedy published a special consultation document in the US Congress to protect consumers' interests, and put forward four rights of famous consumers for the first time, namely, the right to consume safely, the right to be informed of basic facts when consuming, the right to choose and the right to appeal. With the development of consumer rights protection, the four rights put forward by Kennedy and the other four rights determined by the International Consumers Association, namely, the right to meet basic needs, the right to settle disputes fairly, the right to master basic consumer knowledge and the right to live and work in a healthy environment, have become eight criteria for protecting consumer rights in all countries of the world.
1983, the International Consumers Association designated March 15 every year as the International Consumer Rights Day. Since then, every year on March 15, consumers and related organizations all over the world will hold various activities to promote the further development of the movement to protect consumers' rights and interests.
1On April 9, 985, the United Nations General Assembly unanimously adopted the Guidelines for Consumer Protection, urging countries to take practical measures to safeguard the interests of consumers.
On February 26th, 1984 and 1984, China Consumers Association was established, and China Consumers Association 1987 joined the International Consumers Association.
1991March 15, the Economic Department of CCTV directed and launched the "3. 15" International Consumer Rights Day, the live broadcast of Friends of Consumers.
201065438+1October 30th, CCTV Economic Department held a 3. 15 party, the official Sina Weibo.
On the 20th11March15th, CCTV's comprehensive channel broadcast the 3.15th party live.
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