The Development of Administrative Efficiency Supervision

(a) under the leadership of Scientific Outlook on Development, and constantly strengthen the leadership of administrative efficiency supervision.

1, strengthen organizational leadership and clarify responsibilities and tasks. Set up a leading group and office for administrative efficiency supervision, hold a meeting in time, conduct special research and deployment on administrative efficiency supervision, and make it clear that the top leaders are personally in command and other party members cooperate with each other to form a good situation of individual responsibility and joint management. We should use Scientific Outlook on Development to lead the administrative efficiency supervision work, do this work well with a high sense of political responsibility, and complete the tasks assigned by our superiors.

2. Broaden various channels and do a good job in publicity. In order to make the efficiency supervision work deeply rooted in the hearts of the people, various forms should be adopted to carry out publicity and launch. First, convene a general mobilization meeting of cadres and workers to mobilize and deploy the administrative efficiency supervision work, and clarify the purpose, significance, methods, steps and requirements. The second is to hold an office meeting attended by middle-level and above cadres, further deploy the administrative efficiency supervision work, and emphasize that the heads of all departments and directly affiliated units should attach great importance to it and devote themselves wholeheartedly, so that the efficiency supervision work has an agenda and a place in their own departments and units. The third is to hold a scientific conference. All departments and directly affiliated units generally hold a meeting, and organize a discussion among cadres and workers in combination with administrative efficiency supervision and mobilization deployment, so as to further raise awareness and enhance sense of responsibility and urgency. The fourth is to use electronic display screen for publicity. Make slogans such as "carrying out administrative efficiency supervision, improving administrative efficiency, administering according to law, and promoting diligent and clean government" and scroll them on the electronic display screen, so that the broad masses of cadres, workers and clients can widely understand administrative efficiency supervision.

3. Organize study tours and make work plans. In order to make the administrative efficiency supervision work smoothly, according to the requirements of our superiors and the actual situation of our department, we carefully investigated and studied, formulated a specific work plan, actively communicated with our superiors, * * * investigated and discussed with each other, and the work was carried out as planned and steadily advanced, and organized relevant personnel to visit and study in advanced areas.

(two) to carry out administrative efficiency supervision as an opportunity to continuously improve various rules and regulations.

1, formulate management measures to enhance operability. In order to correctly implement the administrative efficiency supervision, according to the "Administrative Supervision Law of the People's Republic of China" and other laws and regulations, the implementation measures for the administrative efficiency supervision of this department are formulated and issued to all departments and directly affiliated units. Refine the contents, methods, procedures and measures of administrative efficiency supervision. Further standardize the handling of administrative efficiency complaints, ensure that administrative efficiency complaints are handled correctly and timely, formulate measures for handling administrative efficiency complaints, and issue them to all departments and directly affiliated units of the government. Clarify the organization, responsibilities, scope of complaint acceptance, handling methods and procedures, and results handling. These methods have laid a solid foundation for the further development of administrative efficiency supervision.

2, modify and improve the system, standardize administrative behavior. To carry out efficiency supervision, we should take the rules and regulations as an important task, revise and sort out the internal rules and regulations of the organs, and compile the management rules and regulations manual. It mainly includes the rules of procedure of the party group, the responsibilities of leadership positions in building a clean and honest party style, the accountability system, and the responsibility assessment system. The handbook will be distributed to cadres and workers for everyone to learn and abide by. In order to evaluate the work efficiency realistically, objectively and fairly, the "efficiency assessment system" was formulated, and the assessment contents, scoring methods, standards, organization and implementation, the setting of assessment grades and the application of assessment results were defined. Make the effectiveness evaluation work have clear operation methods and further standardize administrative behavior.

3. Revise job responsibilities and earnestly implement the responsibility system. In order to further standardize the administrative law enforcement behavior, according to the adjustment of party members and bureau leaders, the provisions of the State Council on implementing the responsibility system for building a clean and honest government and the responsibilities of leadership positions were revised and implemented in a timely manner. Revise the responsibility system for building a clean and honest government. The responsibility system stipulates that the party secretary and director are the first responsible persons and take overall responsibility. Other leaders bear direct leadership responsibility for the construction of party style and clean government in charge of departments and directly affiliated units. The first level manages the first level, and the second level drives the first level, organically combining the construction of a clean government with the construction of efficiency, which not only promotes business work, but also promotes the construction of anti-corruption and honesty.

(three) focusing on strengthening the work style of the organs, and constantly innovating the ways and means of administrative efficiency supervision.

To carry out administrative efficiency supervision, it is necessary to closely combine the actual situation of this department, pay attention to innovative supervision forms, and constantly strengthen the work style construction of organs.

1. Smooth complaint channels and improve the handling mechanism. Set up a suggestion box for efficiency construction on the first floor of the office building, publish the complaint telephone number on the website, and set up an efficiency monitoring complaint center in the efficiency monitoring office of the bureau. The complaint center mainly accepts complaints from the masses, calls, letters, faxes and emails. General complaints will be settled in 30 days, and complex complaints can be extended by 15 days, and the results will be replied to the complainant in time.

2. Set up an inspection team and conduct unannounced visits. Set up an inspection team, with three people in each group, with personnel drawn from various departments of the government. Conduct 1-2 inspections every month, and issue inspection information to all departments and directly affiliated units in the form of briefing. The form of inspection is sometimes open inspection, that is, when the inspection team comes to inspect, it will inform the relevant departments and directly affiliated units in advance; Sometimes it is an unannounced visit, that is, the inspection team conducts an inspection without notifying the relevant departments and directly affiliated units in advance. Whether it is an open investigation or an unannounced visit, it has certain binding force on the staff of government departments and directly affiliated units, and can play a supervisory and promotional role.

3. Play the role of supervisor and strengthen supervision. Hire 20 social supervisors from relevant departments, enterprises and institutions directly under the municipal government, and adjust and supplement them in time according to personnel changes. Pay attention to give full play to the role of supervisors, keep in regular contact with them, hold a supervisor's forum every six months, and listen to the opinions of supervisors on the work style construction of bureaus, especially to learn more about the diligent and honest government, work style and work efficiency of government staff. Through the supervisor's comments and suggestions, the situation is more real and reliable, which plays a positive role in further improving the administrative efficiency of supervision.

(four) to change the way of work as a starting point to promote the scientific development of business work.

To carry out administrative efficiency supervision, we should further emancipate our minds and change our working methods to better promote the efficiency and effectiveness of business work.

1, change the style of office and enhance service awareness. Through the supervision of administrative efficiency, we will effectively change the style of government organs, so that comrades can put themselves in their own shoes and treat the parties who come to work equally and enthusiastically, whether they know them or not. The staff can warmly receive every customer, seriously answer customers' inquiries, and inform business operators of the information they need at one time. When the information provided by the clerk is inconsistent, explain it clearly in detail. Enthusiastic to provide customers with all-round quality services, and constantly improve service awareness.

2. Strengthen the concept of discipline and improve efficiency. After carrying out the supervision of administrative efficiency, the cadres and workers have deepened their understanding, strictly observed the office hours on the issue of commuting, and ensured that they were not late or left early, which enhanced the staff's time concept and improved their work efficiency.

3. Establish convenience channels and expand service effectiveness. In order to improve administrative efficiency, we should set up a "green channel" to handle business, handle special matters and emergencies, continuously expand service items and improve administrative efficiency.