The subtlety of humanized management

Lead: Many people can play. What is humanized management? The so-called humanized management is a management mode that pays full attention to the elements of human nature in the whole enterprise management process and takes the full exploitation of human potential as its own responsibility. As for its specific content, it can contain many elements, such as respect for people, sufficient material and spiritual incentives, providing people with various opportunities for growth and development, paying attention to the win-win strategy of enterprises and individuals, and making career plans for employees, and so on. Humanized management is a management philosophy that applies the theory of human nature to management and manages according to the basic attributes of human nature.

Exquisite inner ring and outer ring of humanized management

As an important part of modern corporate culture, humanized management has been more and more respected by everyone in recent years. If we put. Humanized management? Separately, we will find that humanized management can actually be divided into two directions. One is internal management, which serves the establishment and improvement of modern management system for enterprises, takes strict company system as the management basis, and emphasizes humanized management on the premise of scientificity and principle. At present, it is generally emphasized that it is reflected in management? Humanistic care? Let the management no longer? Cold? . In this regard, many modern enterprises have actively discussed and practiced humanized management, especially some brand enterprises have given us many successful inspirations.

In terms of humanized management, India's Tata is an example. He is the architect of the corporate empire Tata, and he made the name Tata famous all over the world. There is a short story about him: when he visited an ironmaking plant in Jamshedpur, eastern India, an engineer was planning to show Tata around the furnace. The engineer prepared a detailed description of the furnace, temperature, building and all other technical functions, waiting for Tata to ask him these questions. But to his great surprise, Tata only asked one question: how did the workers who operated the stove resist the huge heat wave generated by the stove? Have you thought about that man? How will he operate the furnace? This is the only problem.

On another occasion, some employees went on strike and protested outside with slogans and flags. He saw these people and said to the human resources manager. You see, they have the right to demonstrate, but they should not demonstrate in the scorching sun. Why don't you give them some cold drinks and let them stand in the shade? I don't want to deprive them of the right to protest, but I want to make them more comfortable. They should be treated as human beings, not just protesting workers. ?

Humanized management is a kind of management art. The life of an enterprise lies in manpower, and the greatest asset of an enterprise is talent. This concept is the most important standard to enhance enterprise cohesion and build enterprise culture. Adhering to this concept, many enterprises have established their own excellent teams. The affinity of leaders is an important index to judge their leadership. An excellent manager does not lie in his own ability, but in whether the direction he sets is correct and whether he can call on everyone to work together. How to use good people in enterprises is by no means a trivial matter, which directly affects the development of human resources and the increase or decrease of benefits. People are the soul of enterprises and living capital. Without people, enterprises can only sing? Empty city plan? .

What is the subtlety of humanized management? Inside and outside the circle? :? Fang? Are you online? Round? Yes,? Round? Into it? Fang? :? Fang? Is it the principle? Round? In order to enter. Professor Tan Xiaofang, a famous enterprise management expert, gave a training lecture on humanized management. Influence people with the charm of leadership, attract people with the concept of win-win, retain people with the principle of loyalty, influence people with harmonious management, inspire people with excellent culture, and let employees work spontaneously? Six aspects describe the essence of humanized management and point out a direction for all enterprise managers who want to be stronger and bigger. The soul of management? .

administrative staff

In today's people-oriented society, people's dominant position and value should be fully respected. Enterprise management should not ignore the value of human existence. The humanization of management not only highlights the decision-making level and management ability of managers, but more importantly, such management meets the needs of social development and civilization progress, and also meets individual psychological expectations.

Management should emphasize system, not restriction. Management should emphasize human nature, not human feelings. Where the system is reasonable, it needs humanization to make up. When human nature is uncontrollable, it needs to be institutionalized to restrain it. Humanized management is a management mode that pays full attention to human factors in the whole enterprise management process and takes fully tapping human potential as its own responsibility.

Humanized management can contain many elements, such as respect for people, full spiritual care, providing people with various opportunities for growth and development, and paying attention to win-win strategies for enterprises and individuals. Humanized management is a continuous development process, a process of orderly organization and transformation of the manifestations of human natural attributes and social attributes, and a process of integration of corporate culture and employees' personal awareness or cultural awareness.

? Management? A * * * two words, one is? Tube? , one is? Why? . As a manager, you can't? Regardless? , also won't? Ignore? Do you want it? Managers? . The boss attaches great importance to his subordinates. Subordinates will do their work more diligently. This is the essence of human nature management. China people love face, most afraid of being looked down upon by others. However, the best way to have face and expect others to respect you is to be conscious, reflective and self-disciplined.

400 years ago, a Swiss watchmaker, Ta? Booker thinks that the builders of pyramids are not slaves who are forced to work, but people with free identities. At that time, this view was rejected by everyone, because according to Herodotus' history and some surviving documents, the pyramids were built by the rulers to intimidate hundreds of thousands of slaves for the Pharaoh. Besides, how can anyone voluntarily participate in such a difficult and decades-long project?

However, in 2003, Egypt's Supreme Council of Antiquities announced that through the excavation of more than 600 tombs near Giza, it was proved that the pyramids were indeed built by local farmers and craftsmen with free status. Why did a watchmaker accurately point out that the pyramids were not built by slaves 400 years ago? After investigation, it turns out that this tower? Booker deduced this conclusion from the manufacture of clocks and watches.

Tower? Booker was originally a French Catholic. He was arrested and imprisoned in 1536 for opposing the rigid dogma of the Vatican. Because he is a famous master of clock making, he was arranged to make clocks during his prison term. In that place where freedom is lost, tower? Booker found that no matter what high-pressure means prison administrators use, they can't make clocks with a daily error of less than110 seconds, but before they go to prison, they can easily make clocks with an error of less than1100 seconds in their workshops. Why is this happening? At first, this tower? Booker thinks the environment for making clocks and watches is too bad. Later, they successfully escaped from prison and lived a free life. At this time, he discovered that it is not the environment that really affects the accuracy of the clock, but the mood when making the clock.

In the tower? There is a passage in Booker's diary:? If a watchmaker wants to successfully complete the 1200 process of making watches in dissatisfaction and resentment, it is more difficult to grind out 254 parts needed for a watch than to ascend to heaven. The pyramid is such a big project, but the construction is so elaborate. The builders must be a group of pious freemen. It is hard to imagine that a group of people who are slack-minded and antagonistic can prevent a sharp knife from being inserted between the huge stones in the pyramid. As it turns out, his inference is correct.

stage of development

At present, some enterprises implement joint-stock system, which is a way to fully mobilize employees' sense of ownership. In addition to capital participation, you can also participate in shares by means of technology and labor services. This is not because the enterprise has no money and needs talents to become shareholders, but it hopes that the core employees can exert their abilities and make continuous progress through this form. The survival and development of the enterprise mainly depend on these core shareholders. In fact, this kind of employee motivation is not only realized by the joint-stock cooperative system, but also requires only a few core employees. All employees, at least most employees, have this kind of work motivation, which will greatly promote the competitiveness of enterprises. For example, we can give employees greater freedom and rights to work, which brings them a better sense of responsibility and trust than the manager urges them to do.

Take a country, the largest organization in the world, as an example. Coercive means cannot make the organization stronger or more orderly. Britain is a country without a written constitution, and their judgments are based on constitutional documents, court cases and parliamentary practices promulgated in various historical periods in Britain. In other words, Britain is more governed by a relatively relaxed culture. What's the effect? The crime rate in Britain is far lower than that in the United States, which claims to have the most sound justice.

Humanized management is actually the management of the cultivation and development of corporate culture. Humanized management is a dynamic development process, and it is also a process of orderly organizing and transforming the manifestations of human natural attributes and social attributes. Humanized management can be divided into four stages: interpersonal power management stage, interpersonal communication stage, cooperative management stage and dedication management stage. In fact, this stage of development is a process of integration of corporate culture and employees' personal consciousness or cultural consciousness.

In the stage of interpersonal power management (normative restraint stage), confusion and conflict may arise because employees come from all directions and have different cultural consciousness. Therefore, at this stage, we should establish a unified code of conduct, establish a strict hierarchical system, and urge employees to obey enterprise management.

The stage of interpersonal communication (empathy, seeking common ground while reserving differences) has actually entered the stage of cultivating and adjusting humanistic management consciousness, which is the beginning of enterprise development and shaping corporate culture. At this stage, we should focus on the communication between superiors and subordinates and gradually establish the values of * * *.

Cooperative management stage is an important stage to cultivate corporate culture. If enterprise leaders do not pay attention to the research and analysis of their own enterprise characteristics, there will be no cultural innovation and their own culture, and this stage will be a long development process.

The professional management stage (* * * winning stage) is the whole cultural management stage, that is, the enterprise has its own unique corporate culture, and all employees have been integrated into the corporate culture. At this time, employees' thoughts and behaviors are consciously controlled by corporate culture, and they can quickly take joint actions and take countermeasures against unpredictable markets.

In short, in management, what managers do is not important, what matters is to what extent they accept, support and implement it. As long as the management system, management behavior, management thought and management culture conform to human nature, they can return to the essence, greatly mobilize the humanity of the managed, stimulate the brilliance of human nature, give play to their initiative and creativity, and achieve excellent management results.