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How to further strengthen grassroots petition reporting work
1. Situation and tasks of the new period of petition reporting work 2. Procedures for handling petitions and reports 3. Handling and management of disciplinary inspection and supervision petition cases 4. Several tasks should be strengthened in the grassroots petition reporting work. Situation and tasks of the new period of petition reporting work ( ) The new period of petition reporting work faces a new situation. I analyze it from three aspects: 1. The new century and new stage provide good opportunities for doing petition reporting work. Before now, I have entered a new stage of building a prosperous society in an all-round way, accelerating the process of socialist modernization, and building a harmonious socialist society. The work of petition reporting is faced with both extreme opportunities and severe challenges, comprehensively building a prosperous society, effectively resolving various social conflicts, and providing a solid material foundation for doing petition reporting work. The Central Committee proposed to develop socialist democracy, build socialist political civilization, and lay a good foundation for doing petition reporting work. The system guarantees a solid mass foundation, builds a clean and honest government, and develops the anti-corruption struggle in depth. It gives full play to the functions of petitions and reports and provides a broad stage. The practice of petitions and reports has been summarized and accumulated and laid a foundation for the current work. 2. Supervision by the Party Central Committee, the State Council, and the Central Commission for Discipline Inspection Ministry leaders attach great importance to the work of petitions and reports. Leaders attach great importance to supporting the work of petitions and reports. The 16th Party Report clearly pointed out that we must carefully study the new changes and new characteristics of mass work in our society, strengthen the improvement of mass work, and implement various tasks of party building and government building. The Central Commission for Discipline Inspection, Supervision and Leadership Petitions The whistle-blowing work provides clear requirements and points out the direction for the whistle-blowing work. 3. New situations and new characteristics have emerged before the whistle-blowing work. ① The total number of complaints and whistle-blowing has always remained at a high level. As the reform continues to deepen, new situations and new problems emerge; the masses The increasing awareness of democracy, supervision, and self-protection indicates that the number of petitions and reports will be at a high level during this period. ② Although the total number of collective visits has decreased, the scale of cross-level collective visits has increased, and the number of participations has become more and more intense. Dozens, dozens or even hundreds of mass incidents often take the form of pulling banners, marching with slogans, sit-ins, petitioning, or even blocking the vehicles of leaders, smashing the doors of party and government agencies, destroying office equipment, seizing the hostage of leaders, blocking traffic, etc. Cross-industry and organizational gathering interviews ③ Reports and accusations against leading agencies and leading cadres for violations of disciplines and violations of previous petitions and reports. Key reports and accusations generally account for 90%. The number of reports and accusations reflects that economic problems of leading cadres at all levels generally account for about 60% of the total number of reports and accusations. Economic-related issues, corruption and bribery The number of reported disciplinary violations has become more and more collective and organized. The actual situation of investigation of corruption has become more collective and organized. The actual situation of corruption has become more collective and gang-like. ④ The scope of reported problems has become wider and wider. It only involves party and government agencies, drivers and administrative agencies. Discipline enforcement departments are able to report in all industries. As reforms continue to deepen, various deep-seated social conflicts gradually emerge. The problems reflected by mass petitions and reports are becoming more and more complex. Social conflicts are intertwined with the style of party members and cadres, integrity and self-discipline, and corruption. In addition to reflecting economic problems, it is difficult to solve. Issues of power-seeking, violation of organizational disciplines, issues of disrupting the socialist economic order, issues of squandering public funds, eating and drinking, violations of financial disciplines, issues of gambling, prostitution, collusion with gangsters, issues of rough work style, infringement of the common rights and interests of the masses, etc. The public's complaints are not strong and some are in violation of disciplines. The more serious the behavior, the worse the circumstances. ⑤ Reporting agencies gradually develop reports and accusations to protect their own interests. The number of complaints and complaints increases the difficulty of solving problems. ⑥ Overleaf petitions tend to reduce the number of complaints and reports. They are reported directly to the higher-level agencies at the grassroots level. ⑦ Signature reporting offices increase the number of anonymous reports. Anonymous complaints and reports still account for 70% of the mainstream (2) Tasks for the new period of complaints and reports (1) Strive to create a good reporting environment, make progress and expand the channels for complaints and reports. Take a general look at the previous environment for complaints and reports. Discipline inspection and supervision agencies at all levels actively create conditions and work hard. Solve the gap in the problems reported by the masses: be able to confirm the understanding of petitions and reports; secondly, suppress the letter office and delay case investigation; thirdly, use the petitions and reports channels to vent personal anger, make false accusations, frame up, interfere with the work of discipline inspection and supervision agencies, etc. To make progress and broaden the channels for petitions and reports, six links should be focused on : It is necessary to fully understand the role of mass petitions and reports in building a clean and honest government in the anti-corruption struggle. We must have a deep understanding of the anti-corruption work mechanism of the 15th Five-Year Plan and rely on the active participation of the masses. Second, we must guide the masses to make sure reports are made. We must guide the masses to seek reports based on facts and educate the masses to ensure that they do so. The self-authority should guide the masses to report level by level, follow the reports, and report under real names; three, make it convenient for the masses to report; broaden reporting channels, improve the work style, establish a system for leaders to receive on-site office, etc; four, protect the masses' reports, strictly enforce confidentiality disciplines, and seriously investigate and deal with retaliation and reporting cases; five It is necessary to encourage the masses to sign real-name reports and conscientiously solve the problems reported by the masses, which should be solved and can be solved; the solutions must be explained to the masses and the masses understand; principles must be adhered to and tolerance must be met for these reasonable requirements (2) Pay close attention to the handling, implementation and maintenance of petition issues To protect people's rights, we must first pay close attention to the issue of petitions
To implement and win the trust of the people, all problems reported by the masses with specific content and serious circumstances must be carefully investigated and verified to satisfy the masses and satisfy the standards and measures to satisfy the masses. I must improve and overcome and pay close attention to handling and implementation of complaints and reports. The third step is to change the concept of handling complaints and reports. Can we only be satisfied with The key to transferring cases is to be able to report innocently and clearly, and to overcome mistakes such as changing, dragging, kicking, suppressing, bullying, concealing, and coaxing. Fourthly, we must give full play to the three advantages of sensitive information in petition reports, petition coordination, and supervision and discipline enforcement; It is necessary to give full play to the role of functional departments within and outside the discipline inspection and supervision agencies to form a joint force to jointly handle complaints and reports; it is necessary to strengthen internal control and supervision to ensure that all complaints and reports from the masses are completed. (3) Effectively grasp the work of grass-roots complaints and reports Important basic work Strengthening the work of grassroots petitions and reports is of great significance in keeping the Party and the masses close to the heart, promoting the party's work style and building a clean government, in-depth development of anti-corruption, and maintaining social stability. The impact restricts the in-depth development of the functional role of petition reporting work (4) Efforts to resolve collective petitions and actively maintain social stability. Various forms of intensification of internal conflicts among collective petitioners. Non-petitions have affected important elements of social stability. Collective petitions, disciplinary inspection and supervision agencies have always advocated and supported the need Seriously investigate and deal with the problems reported by the masses, resolve the fundamental issues of collective visits, and solve hundreds of problems. The grassroots level must formulate response plans to calm the situation as soon as possible. Important collective visits must be reported to the party committees, governments, and discipline inspection and supervision agencies at the same level. Emergency collective visits must be established. The coordination and handling mechanism relies on the party committee and the government to coordinate and handle important petition issues. Responsibilities must be strengthened. Leaders and relevant departments must be held accountable for dereliction of duty, dereliction of duty, and collective visits that have a bad impact. Key organizers who use collective visits to disrupt work, production, and order and affect social stability must be held accountable (5 ) In 2004, the Ministry of Supervision of the Central Commission for Discipline Inspection of the Central Committee of the Communist Party of China held a symposium on the work of reporting letters and calls in accordance with disciplines and regulations in Jiangxi Province. In 2005, the General Office of the Commission for Discipline Inspection issued the "Several Opinions on the Supervision of Complaints and Reporting Work in accordance with Disciplines and Standards". "Several Opinions" clearly stated that the work should be carried out in accordance with disciplines. The guiding ideology, basic principles, and objectives of standardizing the work of complaints and reports. Specific work requirements reflect the use of systems to standardize work, act according to the system, and rely on the system to manage the work. Important documents for the past and present period to standardize the work of complaints and reports in accordance with disciplines. 2. Procedures for handling complaints and reports (1) Handling There are four basic letter procedures: preparation process, processing process, feedback process, and review and conclusion process. ① Preparation process: including disinfection, sorting, sending, unpacking, binding, stamping, etc. ② Processing process: summarize the 8-word registration night ; Category II, level, centralized; Third reading and approval exceeding 2; Fourth clearing, thorough investigation of important issues and serious clarification; Five knots, high-quality review completed on schedule; Six letters and visits; Seven statistics and comprehensive analysis; Eight full volumes archived ③Feedback process The handling and reporting schedule of important petitions and reports assigned by the discipline inspection and supervision agencies at the finger-level discipline inspection and supervision agencies ④ The review and conclusion process is strict and the quality of the review and review is implemented and the review feedback is summarized by the District Commission for Discipline Inspection in the fifth review. The Provincial and Municipal Commission for Discipline Inspection affirmed that the immediate review procedure was not stipulated and that the procedures were complete; in the second review, Whether the submission materials are complete and standardized; whether the third-instance issues have been investigated; whether the fourth-instance matters have been investigated clearly, whether they have been handled accurately, and whether they have been properly implemented; whether the fifth-instance petitions have been signed and whether there has been a reply or a complaint. I will not be stuck in the processing work if the requirements are met. The four-volume petition registration card; the four-volume petition transfer register for the Discipline Inspection Commission at the same level; the petition handling register for the Discipline Inspection Commission at the same level; the leadership reception register; the petition file filing register (2) There are seven basic types of letters that I use to process: Reflection The main purpose of the promotion office is to provide information carriers for important issues and report them to the relevant leaders through leaders’ instructions to help solve the problems as soon as possible. The main forms are "letter briefings", "letter abstracts", "special reports", original letters for reading, etc. The main forms are forwarded to the main organizer. For the discipline inspection and supervision agencies at the same level, letters and calls and reports shall be forwarded to the customs or department in a fixed manner for processing. Important letters shall be issued to request for inspection and reporting, or for inspection and reporting. The three questions for supervision mainly refer to the handling of letters and calls and reports transferred by the handling agency for supervision and request for investigation. Key points in the supervision and handling of reported letters and visits. The fourth transfer mainly refers to the transfer of issues involving party committees, government management party members and cadres, and administrative supervision objects at the same level to the discipline inspection and supervision agencies at the same level and their functional departments for handling the five investigations. The letters and calls department that easily handles and retaliation reports directly investigates and handles six letters and calls in accordance with the prescribed procedures. The disciplinary inspection and supervision agencies report the party organization, party members, party member leading cadres, administrative supervision image, work style issues, general integrity and self-discipline issues based on the people's letters and calls. Those who report minor disciplinary violations shall be supervised in the form of letters and interviews or the issuance of notices of letters and calls. The purpose is to strictly educate, correct mistakes, and clarify problems. Prevent micro-adjustments in the new situation. An important way to solve the problem of letters and calls. Education, rescue, and protection of cadres. Important measures. 7. Coordination of letters and calls belongs to the disciplinary inspection and supervision agencies The scope of acceptance of letters and calls involves cross-departmental issues. Discipline inspection and supervision agencies should play an important role in organizing and coordinating
Coordinating functions to help the masses clear the handling channels, guide the masses to report problems in a centralized manner, and promote the problem to be solved as soon as possible. Promote grassroots-level complaints and reports, two-way commitments, hearings, participation of mass representatives in the investigation of petition cases, etc. (3) The basic requirements for handling letters are as fast as the entire letter handling process. Letters are forwarded quickly; important issues are researched quickly; requests for instructions are summarized quickly; cases should be filed and investigated quickly; letters sent to the assigned office are quickly and accurately. Efforts should be made to improve the quality of petition cadres, have a high policy level, and be proficient in the knowledge and skills required for their own work. Enhance their adaptability to the situation Ability to be familiar with the basic situation of party members, cadres and administrative supervision within the scope of management, focus on three key points, differentiate according to the situation, adopt the same approach to properly and effectively solve various problems, four strict procedures and rules and regulations; strictly maintain confidentiality and discipline; seriously investigate and deal with reports and accusations that violate democracy Rights are exercised; strict avoidance system 3. Discipline inspection and supervision petition case management The letters and calls department of the agency sends a letter requesting the disciplinary inspection and supervision agencies to investigate and report the important situation. Letter 2. The letters and calls and reporting departments of the disciplinary inspection and supervision agencies directly investigate and handle the letter in accordance with the functions assigned by the "Supervisory Agency Reporting Office" (2) Scope of Investigation and Handling of Letters and Calls Cases Scope of Investigation and Handling of Letters and Calls Cases Based on Letters and Visits The content of the issues involved should be determined. The investigation and handling of the incidents should generally be carried out within the jurisdiction of the discipline inspection and supervision agencies at the same level. The investigation and handling of the incidents should be described. The investigation and handling of the incidents should be described. The more serious violations of disciplines, serious risks, and typical, tendentious, and seedy issues should be compared. Important Complaints (2) The handling and transfer of letters and calls cases by the discipline inspection and supervision agency at the next level shall be handled directly by the complaint and reporting department of the discipline inspection and supervision agency at the next level. Cases involving cadres within the jurisdiction of the party committee and government at the same level shall be handled directly. There are two clear requirements for the management of transferred petition cases: the petition office of the level-level discipline inspection and supervision agency, the petition office of the level-level discipline inspection and supervision agency, the petition case should be managed by a fixed department, and the transfer must be approved by the leader of the agency at the same level. The monthly review of petitions must be completed on March 2. Complaints and appeals cases assigned by the petition department of the discipline inspection and supervision agency at the level of the discipline inspection and supervision organ at the level of discipline inspection and supervision should be handled in a timely and conscientious manner. If the detention is delayed and the detention is serious, the relevant unit personnel should be held accountable. If the handling is delayed, a written explanation should be made to the agency responsible for the handling. (3) Supervision of the handling of petition cases and the handling of petition cases The handling units, undertaking units, and transferred units should strengthen communication with the school and report the progress of case handling to ensure the quality of handling of petition cases. The petition department of the grade-level discipline inspection and supervision agency should supervise, urge and provide guidance on the handling of petition cases by the grade-level discipline inspection and supervision agency (1 ) Key points for supervision: Generally, the case is required to be reported and closed once the letter is issued. The case will be included in the scope of communication and urging. Situations should be listed as key points for supervision: For cases that exceed the limit of handling and settlement, the case has not been filed for investigation and the handling unit has not reported it to be closed within 3 months; for all cases filed for investigation and handling, The undertaking unit did not report the final results in June. Second, the closure has been reported. The disciplinary inspection and supervision agency recognized that it is necessary to supplement the investigation, re-study the handling opinions or supplement the customs declaration materials. The third leadership has given instructions to report and handle the closed petition cases as soon as possible. Fourth, it needs to understand the handling situation of the petition cases (2) Supervision generally calls for reminders, dispatches supervisors, sends letters to urge cases, reports case closing status, transfers files and supervises (3) Supervision procedures stipulate that supervision and approval procedures must be performed. Supervision work items are extremely serious and must be approved by relevant leaders. 2. Supervisors participating must be familiar with the case situation and plan. If there are any problems with the handling of cases, be familiar with relevant policies and regulations, formulate supervision cases, and make preparations for supervision. Three supervisors should report the handling of cases to the handling unit or transfer unit, prepare supervision records, compile and fill in the "Supervision Case Registration Form", and submit it to the leader for approval. After the supervision work is completed, the supervisor should report to the leader on the supervision situation. The report should be carried out item by item in the order of letter number, time of sending the letter, case investigation and settlement status, supervision content, supervision conclusion, supervision process, and supervision opinions according to the items listed in the "Registration Form". The report is concise and concise with clear opinions. Leaders are required to provide opinions on the supervision of the case. The leaders' opinions are required to be filled in the "Registration Form" for reference. 4. Direct investigation and handling of petition cases. The petition department of the disciplinary inspection and supervision agency will screen and determine and report to the leadership for approval. The department will directly investigate and handle petition cases (). Direct investigation and handling () Scope of petition cases 1. The plot is simple and the clues are specific and clear. The petition issues can be solved in a short time. 2. The situation is urgent and China has to deal with disciplinary violations. 3. Sudden collective petitions and the adoption of measures can cause serious problems or even affect social stability. 4. 5. Issues involving retaliation and reporting of infringement of the right to report and cooperate; 6. Issues assigned by leaders and those that require direct investigation and handling of petitions (2) The approval procedures for direct investigation and handling of petition cases fall within the jurisdiction of the disciplinary inspection and supervision agencies of party organizations at all levels Approved by the director of the Complaints Office; those within the jurisdiction of the same level must be approved by the leader of the discipline inspection and supervision agency at the same level (
3) Direct investigation Investigation and handling 1. For direct investigation, the petition department of the discipline inspection and supervision agency shall conduct a joint investigation and evidence collection with the relevant units. Less than two persons must be included in the investigation. 2. An investigation report shall be written after the investigation is completed. 3. The handling opinions of the investigation shall be approved by the customs leader and given. Implementation 4. Filing of relevant materials upon completion of investigation and handling 5. Procedures and regulations for reporting the conclusion of investigation and handling of petition cases () Form of reporting the conclusion of investigation and settlement of petition cases. Any relevant unit that requires the investigation and conclusion of a petition case must report the conclusion in writing (2) Report Organizational handling and disciplinary action against disciplinary offenders with the authority to review and approve the completion of documents shall be collectively reviewed and reported by the leaders of the discipline inspection and supervision agencies with official seals. Organizational handling, discipline or reporting of actual management leaders must be signed and stamped with official seals. (3) Report completion is necessary Materials 1. Necessary materials for reports and accusations petition cases: investigation report and conclusion; reports, accusations, reports, investigation and handling opinions. Reports, accusations or opinions on reports and accusations should be accompanied by a statement of the host's opinions; reports and accusations are made to the wrong organization. The review or handling decision that has been ordered to be reviewed or dealt with by the organization should be attached; the review opinion of the reporting agency 2. Necessary materials for appeal cases: original handling decision, reconsideration conclusion or review report and conclusion; appeal review and review conclusion opinions and appeal submission opinions It should be accompanied by a statement of its consent by the undertaking unit; the review opinions of the reporting agency (4) Completion requirements for petition cases 1. Strictly implement the "Regulations on Complaints and Appeals by Communist Party Discipline Inspection Organs" and the necessary materials must be complete 2. The reporting unit must The submitted case-closing materials should include review opinions, express attitude, and report the facts reflected in the petition and report. The procedures should be verified as true, basically true, partially true, and confirmed. 3. The reporting unit must submit case-closing materials in the name of the Discipline Inspection Commission or the Supervision Department (bureau) and stamped with the official seal. Submit a copy to the functional department and submit a required letter indicating that the case has been discussed by the committee or approved by the management leader 4. Case report letter reporting how many cases have been closed 5. Two copies of the reporting materials 6. Complaint case closure () Compliance with listed standards for petitions The case is closed. 1. The facts are clear, that is, the time and place of the case, the matters involved, the circumstances of the problems reflected, etc. have all been investigated clearly. 2. The conclusion is clear, that is, the incident has been analyzed and judged accurately based on the party constitution, policies, and regulations. 3. Handle the reported errors and all handling opinions have been implemented 4. The written materials are complete and the submission procedures are complete and comply with the prescribed reporting procedures (2) Fulfill the case closing procedures 1. The handling unit will collect and close the materials by a specialist for registration, stamping and collection. The numbered reporting materials are sent to the contractor for review. 2. The contractor carefully reviews and submits opinions in accordance with the standard reporting requirements for petition cases and submits them to the customs leader for approval. 3. If the case is closed after review and approval by the leader, the contractor should go through the closing and archiving procedures as soon as possible and notify the reporting unit. The person handling the case closing should promptly notify the reporting unit to conduct a supplementary investigation and submit the supplementary materials. Feedback to the handling unit within two months will be deemed as agreed by the reporting unit and the case will be closed. 7. Determination of the authenticity of the petition case () Category 1. Authenticity - the situation reflected in the petition report is consistent with the investigation Than completely consistent or basically consistent 2. Basically true - the situation reflected in the letter and call report is partially consistent with the investigation or the main mistakes are consistent with the facts 3. Partially true - the situation reflected in the letter and call report is partially true or wrong and consistent with the investigation 4. Authenticity - the situation reflected in the petition report is completely consistent with the investigation results (2) The degree of authenticity statistics, macro-level classification, the proportion of authenticity is generally true, basically true, partially true The number of cases is generally true, basically true, and partially true compared with the total number of investigated cases The truth rate of petition cases = (True + Basically true + Partially true) ÷ Total number of cases investigated (3) Analysis of the degree of truthfulness 1. Four cases of truthfulness (1) Wrong facts and completely consistent with the situation reflected in the petition and report (2) Wrong facts and the situation reflected in the petition and report Consistent with the omission due to the influence of certain objective factors (3) The erroneous facts and the factual circumstances that are basically consistent with the situation reflected in the petition and report affect the determination of wrong facts (4) The erroneous facts and the situation reflected in the petition and report affect the position, unit, etc. of the accuser When certain details are entered into government departments, write down for general cadres of party organs, write down for leading cadres, write for deputy positions within the party, write for administrative positions, write for original positions, write for current rank 2. Five situations that are basically true (1) Wrong facts are consistent with the situation reported in letters and visits (2) Mainly The erroneous facts or some of the erroneous facts are consistent with the situation reflected in the petition report (3) The erroneous facts and the facts are basically consistent with the situation reflected in the petition report and some circumstances are omitted (4) Several erroneous facts are consistent with the situation reflected in the petition report. A few erroneous facts can be Determination (5) The fact of the error is basically consistent with the situation reported in the petition. Although the actual incident of the error is closely related to the incident alleged by the petitioner, the actual incident of the school has been approved, acquiesced, instructed or implied by the complaint.
3. Seven situations where the facts are partially true (1) Most or a few erroneous facts are consistent with the situation reflected in the petition report (2) Most or a few erroneous facts are consistent with the situation reported in the petition report (3) The facts are consistent with the situation reported in the petition report The facts and circumstances of the mistakes made are included in (4) The facts are consistent with the situation reflected in the petition and report. The main responsibility shall be borne by the complainant. The actual mistakes made are closely related to the actual mistakes made in the report and accusation. The actual mistakes made in the report and accusation were not authorized or agreed to. The mistakes were not resolutely corrected or stopped. (7) The wrong facts are similar to those reflected in the petition and report. The mistakes made in the report and accusation were actually made. Misappropriation of names for wrong things 4. Four situations: (1) The wrong facts are completely consistent with the situation reflected in the petition report (2) The name, unit and content of the accuser are the same as the situation reflected in the petition report. The accuser did not make the mistake alleged by the petitioner Facts and (3) The complainant did not report the errors reported in the petition. Factual investigation found that the petitioner did not report his problems. (4) The issues reported in the petition and the existence of errors such as the name of the accuser belong to Zhang Guan Li Dai. Four, grassroots petition reporting work should be strengthened. Item work () Establish and improve the leadership responsibility system, effectively strengthen the leadership responsibility system for complaints and complaints, make work organization guarantees, and provide basic guarantees for grassroots complaints and reports. The leadership responsibility system must include four aspects: 1. Pay attention to the work of complaints and reports, discipline inspection and supervision agencies, and leaders of complaints and reports. Bearing important leadership responsibilities, petitions and reports should be included in the overall deployment of discipline inspection and supervision work. Inspection and guidance should be strengthened to give full play to the role of each functional department. Reports on petitions and reports should be regularly listened to, research and arrangements made; the main responsible comrades should personally grasp and solve difficult problems in the petitions department. 2. It is necessary to establish and improve the work system for complaints and reports. We must adhere to the mass reception system, the real-name reporting system and the merit reward system. Important collective visits must be received in person and organized and coordinated by relevant departments to handle them seriously. In the implementation of complaints and complaints, we must be responsible for or participate in discussions with leading cadres who report. ; Be responsible for or guide the investigation and handling of difficult petition cases. 3. Ensure smooth channels for petition information. Grassroots petition reporting departments should regularly report the status of petition reporting work to party committees and government-level discipline inspection and supervision agencies at the same level; encourage and support functional department heads to provide petition information; implement Supervisors of complaints and complaints should be responsible for or participate in talks with leading cadres who reported complaints; they should be responsible for or guide the investigation and handling of difficult complaints and complaints cases. 4. Strengthen infrastructure construction. Full-time and part-time staff should be assigned at the township level to handle complaints and reports. Ideological and political work and training should be strengthened and efforts should be made to improve the number of complaint cadres. Political quality and professional quality (2) Five aspects of work should be done to strengthen prediction and prevention of sources and reduce the occurrence of petition problems: 1. To strengthen the publicity of petition work, various forms should be used to publicize the regulations on petition reporting work to party members, cadres, and the masses, educate, and guide the masses to comply with petitions, Level-by-level interviews are strictly prohibited for Communist Party members and domestic workers to instigate, organize, plan, and participate in collective interviews. 2. Strengthen investigation and research, situation analysis, and broaden channels for understanding social conditions and public opinion. We must change our style and go deep into the grassroots and the masses to understand the current status of petition and reporting work in the new situation. New situations and new problems should be solved, hot spots and difficult issues should be analyzed on a regular basis, the situation of petitions and reports should be grasped, the development situation of petitions should be grasped, the development situation of petitions should be studied, and opinions and suggestions should be made to solve the problems. The situation should be solved through the establishment of school points, information points and other channels to provide convenience for the masses to interview cadres and the masses to report the situation. Special attention should be paid to collective visits and cross-level visits to early detection, early dissuasion, and early resolution. 3. Give full play to the role of China’s petition network. Districts and towns should establish leading groups for petition work. Administrative villages and enterprises should set up petition reception places and staff petition supervisors. It is necessary to select party members with strong party spirit, style of work, prestige, and mass responsibility. 4. Strengthen the foresight of work, focus on key targets, policies, decide on important key points, major projects, and other important project implementation, and predict, investigate, and take measures to prevent. 5. Establish a rapid response and quick handling mechanism to focus on violent interviews such as collective interviews, sit-ins, blockades and attacks on party and government agencies, and interception of leaders’ cars; and deal with urgent and important situations such as committing suicide or carrying dangerous goods or explosives to China. Issues reported to the public in the customs declaration department shall be accepted and handled by the discipline inspection and supervision agency at the same level; if they fall under the jurisdiction of the corresponding level, they shall be sent immediately; if they fall within the scope of acceptance, they must be transferred as soon as possible and transferred to the relevant departments. Those who deliberately disrupt the work order and follow advice must ask the public security department to assist in handling ( 3) Correctly handle complaints and reports from the masses, emphasizing three aspects of work: 1. Educate leading cadres at all levels to properly handle complaints from the masses 2. Handle reported matters seriously 3. Adhere to work in an honest manner (4) Strengthen the coordination of complaints and handle difficult cases of complaints p>
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