Summary of community civilized dining table promotion activities

Summary 1 of the community civilized dining table publicity activities:

The street regards the civilized dining table action as a powerful starting point for "three creations". By advocating the good atmosphere of "civilized dining, saving and cherishing blessings", Guide street cadres, workers and citizens in the jurisdiction to establish a sense of table civilization that "food is the top priority and etiquette is the first". The "Luoxian Street Civilized Table Action Work Plan" was issued, making detailed arrangements for the civilized table action throughout the year. A leading group for the Civilized Dining Table Action, headed by the full-time deputy secretary in charge of urban management, was established to increase citizens’ participation in the Civilized Dining Table action by posting posters, promoting civilized dining table demonstration units, distributing civilized dining table initiatives, and launching CD-ROM campaigns. Consciousness and initiative.

The first is to carry out "dining table civilization" dining activities. Nearly 45 catering companies within the jurisdiction participated in the civilized dining table activities, and 6 catering units including the Luoxian Street Integrity Canteen, Huatian Hotel and a restaurant were listed as the first batch of civilized dining table demonstration sites. By holding meetings with the heads of catering units and providing on-site employee training, the importance of the civilized dining table campaign was widely publicized to catering units, and the "Civilized Dining, Thrift and Cherishing Welfare" initiative was issued, requiring pilot units to place signs of the civilized dining table campaign at the entrance of the store. Notice boards, put up promotional posters in the restaurant, place table civilization reminder signs on the dining tables, promote the theme of the event, clearly indicate the portions of the dishes, reasonably match the dishes, and the waiters should wear uniform signs. Four public commitments are made: not to mislead customers into over-ordering, to proactively remind customers to order as much as they want to eat, to proactively provide free meal boxes, and to proactively remind customers not to drink and drive. Popularize table manners, improve civilized standards, and create a harmonious dining atmosphere where service is served with a smile and consumers say thank you.

The second is to carry out "dining table civilization" activities to promote government agencies. Post a civilized dining table initiative and slogans in the canteen of the street government agency, and make warm reminder signs. A reminder sign with the "Civilized Dining Table Action" was placed in the restaurant to remind you to eat in the right amount when eating in the canteen, so that there are no leftovers or leftovers. . Promote table civilization and promote nutritionally balanced and reasonable meals. Canteen waiters pay attention to civilized language and create a good dining atmosphere. Standardize management and create a green and clean canteen.

The third is to carry out "dining table civilization" activities into the community. In the process of carrying out the Civilized Dining Table Action, we focus on integrating regional characteristic culture, creating regional characteristic brands, launching the "Family Green Dining Action", promoting the knowledge of table civilization etiquette to citizens through citizen schools, and soliciting a family's frugal diet or healthy diet from citizens Tips to promote healthy family eating habits. By holding lectures on dining etiquette knowledge, experts are invited into communities, schools, and institutions to teach citizens, teachers, students, and government officials and employees knowledge about dining etiquette, diet, and health, and integrate the construction of spiritual civilization into citizens' daily lives. Summary 2 of the community civilized dining table publicity activities:

In order to further deepen the civilized actions of our community residents, vigorously popularize the knowledge of table civilization, promote civilized table etiquette, and advocate frugal dining behaviors, combined with the actual situation of our community, carry out extensive and in-depth The "Civilized Table Action" activity with the theme of "Civilized Dining Table and Frugality Nurturing Virtue" actively creates a good atmosphere of "frugal dining and civilized consumption", and strives to integrate the traditional virtues of saving food, respecting labor and cherishing happiness. daily life of residents. The work is now summarized as follows:

1. Use the community bulletin board and the party group activity room as the main publicity positions, and post the "Civilized Dining Table" activity posters in the residents' groups in the jurisdiction to actively promote the broad masses of villagers in our village. Introduce the benefits of the "Civilized Table" action and enhance the villagers' awareness of thrift and hard work.

2. Members of the community committees and volunteers will distribute "Civilized Dining Table" leaflets to residents passing by the community market towns, and actively carry out on-site publicity activities. After the activities, each group leader and patrol team will be asked to Members actively explain and publicize to surrounding residents, and advocate the good traditions of thrift, quiet dining, civilized drinking, and packing after meals.

3. Organize our community staff and volunteers to actively promote the substantive significance of the "Civilized Dining Table" action to the residents of this community in their free time, educate and guide the public to cherish resources, cherish food, and eliminate waste. We advocate frugality and civilized dining.

Through this activity, the "Civilized Table Action" activity has been generally welcomed by the residents, and everyone has given active support to the content advocated by the activity. Promoting the new trend of science and health is an important criterion for measuring the degree of civilization in this new era and an important measure for the construction of a civilized city. In the future work, our community will continue to promote good table habits to the majority of consumer groups in depth and detail, such as planning to order dishes, dividing dishes, packing leftovers, washing hands before meals, etc., and oppose luxury, extravagance, waste, drunkenness, troublemaking, and vulgarity. We should avoid bad habits such as words and deeds, and strive to form a new social moral trend of "frugal ordering, hygienic dining, and civilized dining". Summary 3 of the community civilized table publicity activities:

The civilized table action is regarded as an important window to improve the level of urban civilization and the civilized quality of citizens, with the theme of "No leftovers, no leftovers, civilized dining, frugality and blessings" as the theme , vigorously promote civilized, frugal and hygienic dining habits in the whole society, guide people to pursue a scientific, civilized and healthy lifestyle, and continuously contribute to the creation of a national civilized city. Our main approach is:

First, try it out first, highlighting three "highlights"

Insist on "no leftovers, no leftovers" as the basic requirements for civilized dining table actions , starting from the specific details, providing careful guidance and considerate service.

First, take the lead in civilized guidance. The "Jinchang City Civilized Dining Table Standard Service Terms" and the "Civilized Dining Table? Eight Important Guidelines" were formulated and promoted and implemented in all catering units in the city. For example, when customers come in, take the initiative to say hello and lead them politely; take the initiative to remind customers how much to order; take the initiative to remind them to use dining tongs to pick up food; take the initiative to remind customers to drink less and not drink too much; remind customers that they can take bags for free; and remind customers not to forget their clothes after meals. Through standardized services and warm reminders throughout the process, consumers' awareness of thrift is enhanced.

The second is to promote limited ordering. Taking large and medium-sized catering units in urban areas as pilot projects, the province took the lead in implementing a limited ordering system, guiding customers to order according to the ratio of 1:1.5 to the number of diners. Most restaurants also implement half-price half-portion dishes, where customers can order half-portion dishes based on the number of diners and personal tastes, so that customers can eat well without wasting money.

The third is to implement packaged rewards. Each restaurant unit provides exquisite and environmentally friendly packed lunch boxes for free, and requires customers to pack unfinished meals. For each package, you will receive a saving coupon at checkout. Customers who accumulate five coupons can receive a free exquisite dish from the restaurant or receive 10 yuan in cash the next time they dine.

Second, strive for practical results and focus on three links:

The first is the catering processing link. Adhere to the principle of "integrity-based, safety first", combine special rectification with routine inspections, and conduct regular monthly inspections of food hygiene, license status, tableware disinfection, food storage, seasoning quality, and kitchen rat and fly prevention in each restaurant unit We will evaluate and inspect the situation in 12 aspects, including food safety, dust prevention, etc., and strictly control food safety, so that people can eat safe and hygienic food.

The second is civilized dining. Distribute the "Jinchang City Civilized Table Etiquette Code" to every diner to guide people to quit smoking, limit alcohol, speak kindly, and behave prudently. For example, they should not make loud noises, smoke, or litter in public dining places. Keep away clutter, do not spit, etc. Don't drink too much, don't overeat, don't waste food, don't make things difficult for waiters, and enhance people's awareness of civilized dining.

The third is the civilized service link. Taking the creation of civilized dining table demonstration points and the selection of "service stars" as the carrier, we will integrate a clean and beautiful dining environment, high-quality and standardized humanized services, convenient and suitable service facilities, and service personnel's dress and behavior, civilized words and deeds, as well as food placement, tables and chairs Specific details such as sanitation and tableware disinfection were used as criteria for creating selections, which pushed catering units to improve their service quality.

3. Strengthen leadership and strengthen the "six measures"

First, grasp deployment and implement work responsibilities. The city established a leading group with the leaders in charge of the municipal party committee and the municipal government as the team leader and 14 municipal departments as members. The "Jinchang City Civilized Table Launching Ceremony" was held, an "on-site promotion meeting" was held, and a proposal was issued. The "Jinchang City Civilized Table Action Implementation Plan" is formulated every year to clarify job responsibilities and division of labor and promote the civilized table action in an orderly manner.

The second is to focus on publicity and create a strong atmosphere. Special topics and columns such as "Civilized Dining, Frugality and Cherishing Blessings" and "Civilized Dining Table Talk" have been opened in newspapers, TV, Internet and other media. Service standards and etiquette knowledge are popularized through expert interviews, knowledge lectures, prize-winning essays, etc. We produced public service advertisements for civilized dining tables and broadcast them on TV, buses, long-distance buses, and electronic displays in shopping malls, squares, and commercial streets. We organized and compiled friendly reminder text messages on civilized dining tables and sent them to the mobile phones of more than 210,000 users in the city, creating a strong atmosphere of widespread publicity.

The third is to focus on training and standardize guidance. The "Jinchang City Civilized Dining Table Action Notice Board" was designed and produced and installed at the entrance of each catering unit. Posters promoting the civilized dining table were posted in the store, and the "Civilized Dining is Fashionable, Dining is Healthy" notice board was placed on the dining table. Taught by professionals from relevant departments, 13 special lectures on standardized management and honesty and trustworthiness were held to provide training to catering unit operators and managers. Each catering unit has conducted rotation training for guides, waiters, waiters, and chefs through centralized training, TV lectures, etc., which has improved the service quality of the catering industry.

The fourth is to focus on management and organize and implement by classification. In large and medium-sized restaurants, the theme of "efficient management and high-quality service" is highlighted; in small restaurants and farmhouses, the theme of "reasonable price and quantity, hygiene and affordable" is highlighted; in schools and staff canteens, the theme of "safety, convenience, and nutritional combination" is highlighted. The catering stalls in the trade market highlight the theme of "fast, hygienic, clean and delicious", and separately formulate "civilized table inspection and evaluation rules" for classified management and assessment. The "Jinchang City Civilized Dining Table Demonstration Point Creation and Management Measures" was formulated, and five creation standards were proposed around management, service, frugality, etc., and in-depth activities were carried out to create civilized dining table "demonstration stores", "demonstration canteens", and "demonstration streets". For each catering unit, assessment and evaluation standards have been formulated outside the door, in the hall, in the private rooms, and in the back hall to comprehensively improve the management level of the catering industry.

The fifth is to grasp the difficult points and focus on weak links. In response to the dispersion and instability of small restaurants in bazaars, the "Food Safety Supervision Plan for Fair Markets", the "Long-term Follow-up Supervision Plan for Civilized Tables in Fair Markets" and the administrative licensing standards and industry supervision for small catering in food halls were formulated. standards and integrity quantification standards, etc., and strive to improve the management level of the restaurant hall. Comprehensively implement and implement the "Three Indications" measures, that is, rags of different colors are configured to display the wiping of different catering utensils, high-definition monitoring facilities clearly indicate the specific behaviors of processing operations, and the supervision quantitative board announces the food safety status of each restaurant. Through monthly routine inspections and sampling Conduct inspections and special rectifications to improve the health status and service quality of the restaurant hall.

The sixth is to conduct inspections and strictly assess rewards and punishments. Systems such as "blacklist", "interview", and "unscheduled spot checks" have been established, and a "grid" working mechanism has been implemented. A 24-hour complaint hotline 12331 has been opened, and a reward reporting system has been established to encourage citizens and volunteers to report and complain about uncivilized behavior. The integrity files of catering service units have been established and improved, and the reward and punishment mechanism for civilized table actions has been improved. Catering companies that have long-term law-abiding operations, standardized services, and honest operations have been awarded the honorary title of "Jinchang City Civilized Table Demonstration Site", and units with problems have been given yellow card warnings. .