What does the street convenience service center do?

The convenience service center of the subdistrict office has more than 10 service windows including civil affairs, social security, family planning, low-rent, petitions, agricultural machinery, land and resources, forestry, planning, and broadcasting. It is equipped with full-time staff and computers. , telephones, photocopiers and other related office service facilities, adhering to the tenet of "convenience, pragmatism, cleanliness and efficiency", and the concept of "serving the people is our responsibility, making you satisfied is our pursuit", and adopts an open office.

By simplifying the service procedures, we provide the public with multiple services such as immediate handling, assistance, agency, co-organization, joint handling, supervision, etc., and implement one window to receive items, one window to process, and one window to provide services within the specified time. A comprehensive service model of "one-stop office" that can be completed in-house. At the same time, we open service projects to the public, use flexible service methods, and strive to build the convenient service center into a transparent, convenient and fast government service platform.

Service Criteria of Convenience Service Center

Service Criteria: Warmth and thoughtfulness, efficient service, acting in accordance with the law, integrity and integrity

Service methods

Service Method: One center for external services, one window for acceptance, one-stop service, and one-stop processing. The center implements a five-day working system, and is on duty all day on Saturdays and Sundays. Implement "one window management, internal operation, top-down linkage, and full-service service" for all matters applied for by the masses, changing the masses' work to the cadre's work, and changing multiple handling to one-time handling.

Service requirements< /p>

The key to the construction of village-level (community) convenience service centers is to play their role and provide good services. It is necessary to adhere to the principle of people-oriented, convenience and efficiency, and follow the principle of "the center will provide services according to the needs of the masses", scientifically set up service items and enrich service content. Adhere to proceeding from reality and adapting measures to local conditions, and do not engage in formalism and "one size fits all". Adhere to standardization, orderliness, openness and transparency, and improve the service system. Adhere to the integration of resources, comprehensive construction and sharing, and give full play to the role of existing villages (communities) and other various centers (stations, points). Adhere to overall planning and coordination, joint advancement, and continuously improve the five-level public service system at provincial, municipal, county, township, and village levels.

Working system

1. All departments, stations (stations) with administrative licensing (approval) matters must enter the center for approval and review.

2. The convenience service center must follow the principle of "handling general matters directly, committing to handling special matters, and jointly handling major matters" to provide convenience to the workers as much as possible.

3. The staff should serve enthusiastically and achieve the goal of “getting everything done at one door, paying the prescribed fee, and completing it on the promised date.”

4. Staff must be honest and upright, and are not allowed to abuse their power for personal gain.

Reference link: Convenience Service Center_Baidu Encyclopedia?