How to improve the service consciousness of all staff in daily service of property service enterprises?

1. Leaders set an example, leaders have no sense of service, and employees can't have it. This is fish begins to stink at the head. Leaders show good service professionalism and self-restraint, and employees will follow suit.

2. Pay attention to key departments, especially engineering maintenance and order maintenance departments, and the employees in these departments are often the most lacking in service awareness.

3. Strengthen the training of basic theoretical knowledge for all employees, and let them know who pays their wages.

4. Start from the daily details, such as emphasizing that you should say the word "you" to any car owner, but you can't say the word "you", which has a subtle effect.

5. Strengthen the overall etiquette and courtesy training. In the training process, there should be a lot of interaction instead of scripted, so that employees can have a personal experience. At the same time, in the training process, we emphasize the etiquette and courtesy between departments and leaders, such as knocking at the door when going to other offices, so that employees can form good habits during non-service hours.

6. The first question responsibility system is not only for accountability, but also for cultivating employees' sense of responsibility.

7. Join the reward and punishment mechanism, with rewards and punishments.

8. In terms of hardware, arranging corporate culture posters on the wall, setting up weekly stars and setting up toilet mirrors can all play a certain role.

In fact, this question is too broad. The most important thing is to let employees have a sense of identity with the enterprise and a sense of honor for their work, so that any way can get twice the result with half the effort.