Summary report on logistics business work

5 summary reports on the working situation of logistics business

Summary is to analyze and study the experience or situation in a certain stage of work, study or thought, and make a regular report conclusion. The following is a summary report of the logistics business work situation that I compiled, welcome to read! Summary report of the logistics business work situation 1

20__ is the first year that I joined the Yuancheng Logistics team, because I am in this It has been three fulfilling months of working with the new team, and it feels like I have been working with everyone for a whole year.

September was a relatively relaxed period of introductory training. There was a lot of new knowledge to learn every day. At the same time, the content just learned that day had to be put into practice immediately the next day. I often learn this but forget that, and the operating speed is quite slow. The more I pursue speed, the more mistakes I make. In order to improve my work efficiency, I have also thought of some effective methods, such as: reviewing previous study notes before going to work to review the past and learn new things; asking colleagues to borrow books on logistics to see what content can be used When it comes to my daily work, when I take a break, I will review my work throughout the day and the new knowledge I have learned from time to time.

In August, the biggest challenge for me was the customer service phone call, especially the first call from a customer. I still remember that every time I answered the phone, I was always on pins and needles, reciting the conversation during the training over and over in my head, and envisioning possible problems and countermeasures. As a result, the phone call process often becomes a formality and the essence and purpose of the customer service call are forgotten, so the phone call loses its effectiveness. Later, I began to pay attention to the content of the reception calls of experienced colleagues. At the same time, they also helped and guided me, saving me from the fear and mistakes of customer service calls. As the saying goes, "It takes hard work to grind an iron pestle into a needle." As I made more and more customer service calls, I became more and more proficient, but I still have a long way to go in the "art of speaking". of.

In __ month, I officially became a full-time employee of the customer department. I was a little tired of answering the phone. At this time, the boss had noticed my mood and left me alone. It’s funny to say that , a bit like the feeling of being scolded by a teacher after failing an exam. The leader pointedly pointed out my current problem: being content with the status quo. In fact, receiving customer calls is not as simple as answering the phone. After being inspired by the leadership, I immediately summarized the calls from customers every day into a table. It was immediately clear what the customers' real needs were. Now it seems that I am really lucky to have such a keen leader, and this part of the work has gradually developed into a very fixed pattern.

In __ months, I learned a lot, especially how to develop my own execution ability. As we all know, the end of the year is a big year for work reporting. In the department meeting, everyone summarized the work that has not yet been completed for the year. After I sorted out my work content, I suddenly found that a lot of my work was in slow progress. Sometimes only when you are rushing to catch the last train will you reflect on some of your attitudes and methods, and feel a sense of sincere regret. However, small human beings only have the authority to change the present, so only by preventing yourself from repeating the same mistakes can you change. Be strong and mature.

I am very grateful to Yuancheng Logistics, a large collective, for cultivating me, especially in humanities. I really feel that Yuancheng Logistics is a good company. It holds monthly celebration activities and organizes employees from time to time. Activities such as outings not only connect employees emotionally, but also pave the way for increasing unity at work. I heard that every employee will receive a big gift package during the New Year, and they can also reimburse the fare for returning home during the New Year. Hee hee!

Yuancheng Logistics! My second home! Summary report on logistics business work 2

I have been engaged in logistics work for three months. Through these few After months of continuous learning, as well as the help of colleagues and leaders, I have fully integrated into the big family of Hebei Express Logistics, and my personal work skills have also been significantly improved. Although there are still shortcomings in my work, it should be said that Since now I have paid a lot and gained a lot. I feel that I have grown and matured. Although some results can be seen in the work during this period, it is far from enough. It is far from reaching the level that I hope. Comprehensive analysis.

Here is a summary of my work since graduation:

1. No work experience and lack of comprehensive knowledge and skills.

I am a recent college graduate. In order to expand the logistics center for operations, the company recruited us as a talent reserve for the marketing department. However, because the center's qualifications were not in normal operation, the logistics business was not developed, and the majors learned could not be applied. In addition, as a recent graduate, there was no relevant work experience, no necessary social network, and no comprehensive logistics operation experience. Everything started from scratch. All the work is done while learning, so the business progress is not very satisfactory. The solution is to continuously strengthen learning and self-cultivation, continuously cultivate one's knowledge and skills in all aspects, and become a business expert who can create benefits for the company as soon as possible. Through this period of contact and visits to the Hengshui market, I have developed certain customer communication skills. I can complete daily business contacts and market work independently.

2. Due to the uncertainty of the company's business direction, a lot of time and energy are wasted.

In the early stage, due to the inconsistent thinking of colleagues, the business could not proceed normally. I believe that we must first strengthen the thinking of employees so that they can have the same thinking and have a common goal. In the next period of time, I want to develop a professional third-party logistics business. I plan to spend nearly two months on research and market visits. After the survey results are formed, I will introduce them to everyone for discussion. If my discussion is approved by everyone. That brings me to the harvest and ultimate begging of this time. Until then, do what you can and concentrate on what your company is good at.

3. The functions and service content are single, and there is a mismatch between what is provided and what is needed. The only business we can carry out now is cargo transportation and city pick-up and drop-off services. Moreover, because our shuttle bus is a transfer vehicle, our inter-provincial freight is not suitable for the market in terms of time and freight. As a result, most customers who need it Lost. In addition, our functions and services are single and independent, and we do not conduct business in the form of an overall service chain. The companies and departments of warehousing, municipal distribution, and inter-provincial distribution are not functionally connected, and resources are not integrated. Operations Scattered. For example: Hebei Express Shijiazhuang and Hebei Express Beijing Branch have different ideas. The two companies are arguing with each other, which will inevitably affect the business between the companies. In addition, Hebei Express cooperates with other logistics companies to outsource places where it cannot deliver, thus affecting the number of escorts. The timeliness and service quality of goods can further highlight that the company has not unified and streamlined service functions in business operations. Each of them is relatively independent, their functions are scattered, and there is no unified internal price control within the company. The advantageous resources of our company's logistics operations are dispersed, and the resource intensification of comprehensive logistics services cannot be achieved. Instead, a phenomenon appears: they both belong to the same category of express luck, but each is relatively independent. If you need overall logistics services, we can't do that. For example, in transportation services, the price of our express vehicles is two or three times higher than that of other companies. This means that there is a lack of internal price control between companies and the inability to effectively integrate service resources, which invisibly increases the difficulty of coordinating comprehensive logistics work. , and lost many business opportunities at the same time. The solution is for the head office to integrate the resources of various branches as soon as possible to form a service chain with unique express characteristics; to address the mismatch between supply and demand, strive to further improve the level of production, cultivate high-end skills, and use its own high-end facilities to serve high-end client.

4. Commercial enterprises in __ area lack the appropriate level of understanding of modern logistics, lack of advanced understanding of logistics cost control, and are accustomed to using the old traditional way to deal with logistics problems, thus The content of our services is not sensitive and may even adopt a crude and barbaric resistance. During our visits and interviews, we often encountered this situation: First, we have our own scheduled and fixed-point buses, no need to rent them out, and our own warehouse. The cost is lower than the cost of outsourcing. Secondly, we do not accept the concept of logistics cost reduction and refuse to consider our analysis of logistics to reduce corporate costs. Fourthly, logistics outsourcing operation is troublesome, with too many uncertainties, and the operation method of logistics outsourcing is still unclear. Not reasonable enough, unwilling to change the old practices that have been followed for decades, etc.

5. The unfairness in the vicious competitive environment also restricts the development of our business. Our most selling points are specialization, formalization, and marketization. However, other personal distribution stations that open dedicated direct lines are our strong competitors.

Summary report on logistics business work 3

Time flies, and another year has passed in the blink of an eye. Looking back, although there are no spectacular results, it can be regarded as an extraordinary test and temper. . It enabled me to find my new positioning direction and life goals in the company, and it also inspired me to welcome new life with a new attitude!

1. Face reality and accept challenges

In January 20__, I went to __ Logistics Company to take over the position of logistics security guard, and I had to face great challenges in my work. Because the security guard resigned urgently at that time, there was a gap of one month. At that time, __ Logistics Company not only had its accounts in chaos, but also had a large amount of bad inventory and some items were in short supply. My heart suddenly became heavy. What should I do? How to straighten out this mess?

I am not discouraged. I am determined to use my past management experience to straighten out this mess as soon as possible. First, I will sort out the accounts, and secondly, make a big inventory of all items and all goods. Classification and orderly placement, through these efforts, the entire __ logistics company warehouse has entered a virtuous cycle.

2. Sort out the clues and refine the management

I am responsible for the daily inventory report alone, so I am always busy in the company. I decided to manage from the following aspects:

1. Redesign and formulate __ logistics company management specifications, strictly manage the three aspects of outbound, inbound and in warehousing, refer to "Work of Warehousing Security Personnel" Grade Effectiveness Assessment Form" is used for quantitative management, daily drawings, weekly small inventory, and monthly financial inventory are carried out to ensure that the accounts are clear and the account facts are consistent. There is no error in the payment of goods, which reflects the rigor and meticulousness of a financial staff. In recent times, the consistency of the accounts and actual accounts has basically reached 100%, achieving no inventory loss!

2. Work closely with colleagues in the company, Ensure that the inventory structure is reasonable. Pay close attention to the flow of items, carefully prepare monthly monthly reports, and send inventory monthly reports to the Finance Department on time every month. Combined with their own positions, they have successively made "Purchase, Sales and Inventory Detailed Accounts", fixed asset forms, items Material forms, material purchase summary forms, etc., effectively cooperate with finance!

3. Carry out classified management of items in storage, and implement major items such as engineering, office, cleaning, fixed assets, etc. Focus on management, when making the purchase summary form, reduce the re-purchase of items in stock, strive to reduce the inventory, implement simple control on small items, etc., and implement the reform plan to combine key and general, reduce inventory, and accelerate inventory Turnover rate.

3. Informatization

As the company’s business grows year after year, the engineering department’s demand for materials is large enough, and the daily delivery and receipt volume has also further expanded. Under the leadership of __ Logistics Company With the emphasis, real-time management of the warehouse is achieved. I only need to input the incoming and outgoing status and inventory report into the computer every day, and I can see the inventory details on time. This initiative greatly facilitates the inquiries of company leaders and employees, strengthens information exchange with various departments, and throughout 20__, non-performing inventory dropped basically to zero.

4. Persist in learning and grow with the company

During this period in the warehouse, I better understood the planning and control of warehouse management that the company leaders told me. What I will never forget is that President _ and President _ personally went to the warehouse to guide the work, reminding me to keep learning, saying that while the company is developing rapidly, individuals will have a bigger stage and grow together with the company!

After work, I study accounting, marketing, management, computer and other knowledge to enrich and improve myself at work. Looking back on my work management experience in the past year, I have matured a lot and grown a lot. I have been committed to rationalizing warehouse management and integrating purchase, sales and inventory. I also fully understand the importance of a team. Only by closely cooperating with engineering, finance, etc. can we achieve better results. Give full play to the functions of the warehouse manager! With the care of the company's leaders and colleagues, I happily spent an unforgettable year! Summary report of the logistics business work situation 4

Time flies two months ago Maritime life is almost over. First of all, I am very grateful to the leader for giving me such an opportunity to enter the project engineering department of __Huamao International Logistics Co., Ltd. as a customer service position.

This week is my seventh week on the job. During this period, my leaders and colleagues have given me a lot of help and support. Their enthusiasm and concern have allowed me to quickly integrate into the company. Huamao is a big family. I have summarized the work of the past six weeks as follows.

Understand and initially master the use of the shipping system and the bulk department system, be familiar with booking space, printing space allocation receipts, customs declaration document delivery, etc., and be familiar with the use of the company's hardware facilities.

Preliminarily grasp and understand the requirements of large customers such as casings and CMEC, serve customers patiently, answer all questions, solve problems, and provide customers with timely replies. Under the guidance of leadership and sales , modify the sentences and pay attention to the wording, so that customers can feel our very high-quality services.

Starting from the review of customs declaration documents, with the help of Manager Huang Linhuang, I assisted the customer to complete the preparation of customs declaration documents and verify the correctness of the documents. In the previous company, there was no such review of documents, although this The work is relatively tedious, but you can also learn a lot from the review, such as HS classification, basic matters needing attention, etc., so that you can better carry out subsequent customs declaration work.

I accompanied the customer to the bulk cargo port area to inspect the cargo situation. This was the first time I went to the port area to study since graduation. I learned about the hoisting of goods and cooperated with the customer to prepare the goods for shipment. various jobs.

Although I have only been working for a month, I have already learned new knowledge and new things that I have not been exposed to in my previous work. With the help of my leaders and colleagues, I believe I can better invest in future work. , constantly master, constantly enrich yourself, and prepare to better serve customers. Summary report on the work situation of logistics business 5

Time flies, and before I know it, __ logistics has gone through another spring and autumn. With the support and help of my colleagues, I have completed my job diligently and down-to-earth. work, and also successfully completed various warehouse tasks assigned by the leadership. I have improved in all aspects and laid a good foundation for doing various warehousing tasks. This is a life treasure more precious than anything and will benefit from it. lifelong. So I am working and studying with a grateful heart. Taking this opportunity, I will summarize the work of the past year. If there is anything inappropriate, please criticize and correct it.

1. Internal Management

1. Be able to strictly demand yourself at work to ensure that the data in the warehouse, out of the warehouse, and material picking are accurate.

2. During the shift, carefully coordinate the warehousing and ensure accurate and timely warehousing.

3. When distributing materials, be able to conscientiously implement the regulations on material distribution, dare to adhere to principles and not show favoritism, and ensure the accuracy of finished product delivery.

4. Report production. In addition to improving delivery efficiency, the four o'clock shift must also carefully collect data and prepare it reasonably to provide leaders with the most accurate data possible based on their own abilities.

5. Do a good job in warehouse management, keep the warehouse as tidy as possible, remove bad bags in a timely manner, organize the warehouse according to the situation, and actively move closer to 5S management.

2. Comply with disciplines and laws

Strengthen ideological and political learning and professional knowledge to improve political quality. Mainly learn the company-related spirit, material management, computer operation, business management and other knowledge in order to continuously improve their own quality, actively abide by warehouse management disciplines, and obey the arrangements of superiors.

3. Trade Safety

Strengthen safety warehousing publicity and education to improve the safety awareness of all employees.

1. The leaders of the bonded area often come to the company for inspection. There are few safety hazards. If there are some minor problems, they can be solved in time to nip the hidden dangers in the cradle.

2. Carry out safety production training for employees. Arrange personnel regularly for training and study, and only those who pass the assessment can carry out relevant work.

3. The company's leadership team specially organizes personnel to compile the "Employee Safety Manual" and distribute it to employees, one copy per person, to standardize employees' production and life behaviors and improve their consciousness and self-discipline.

4. Safety and civilized production, operating procedures, safe evacuation lights, and no-smoking slogans and signs are installed on the walls of public places, employee dormitories, and production workshops in the factory.

Through the above-mentioned publicity, education and training and other series of activities, employees' awareness of fire safety production has been greatly improved and a solid foundation for safety work has been laid.

4. Job Responsibilities

1. Product quality assurance

That is, the quality of the products in the warehouse must be guaranteed to be fireproof, waterproof, and fireproof. The warehouse has twelve protection against pressure, deformation and corrosion.

In accordance with the three principles of first in, first out; light at the top and heavy at the bottom, small at the top and large at the bottom; timing, positioning, and quantification, the warehouse placement and material distribution work is carried out.

2. Prepare warehouse accounts

Ensure that the day's inbound quantity, outbound quantity, and inventory quantity are accurately registered according to the type and name of the material before get off work every night. , leaders can see the accurate inventory in the warehouse last night when they go to work every day so that they can accurately make production arrangements for the day.

3. Do a good job in monthly reporting

Carry out inventory at the end of each month. The warehouse must not only do a good job in the warehouse's purchase, sale and inventory accounts, but also make all kinds of inventory in the entire factory. The data is summarized and monthly reports are provided to the decision-making department so that decision-makers can promptly arrange and adjust the next step of work.

4. Do a good job in sending and receiving materials

The warehouse is actually a transfer station for factory products: the most important job of the warehouse management is to send and receive transfer materials in a timely and accurate manner to coordinate with the factory's production . This requires us to know the location, quantity, production date, color, raw material, etc. of every material that enters the warehouse. It can be sent to the required department in time when the next process is needed, and after the product is made, it can be promptly cooperated with the brother department to put it into storage for timely shipment.

5. Do a good job in arranging subordinate personnel

Including supervision and guidance of distribution personnel, delivery personnel, loading and unloading personnel, timely work arrangements, personnel deployment, and work Supervision and resolution of small internal conflicts, etc.

Difficulties are not only stumbling blocks, but also the cornerstone of progress. While striving to carry forward our strengths, we should also learn to improve our shortcomings, be aware of our shame and then be brave, adhere to the people-oriented approach, and establish the ideological concept of "responsibility is heavier than Mount Tai" for safe production. , give full play to the enthusiasm of all parties, strive to build a safe production work pattern of "unified leadership, hierarchical responsibility, everyone's participation, and unified supervision", further implement the rules and regulations and various measures for safe production, and improve the publicity of safe production , management work system, establish a long-term mechanism for self-discipline and continuous improvement of production safety, and take the company's production safety management to a new level.