Six short articles on the 2022 petition work plan

How to formulate a work plan for petitions? The work plan is very important for the work you need to complete. A good work plan can improve work efficiency. The following is the "2022" plan that I have compiled for you. "Six Short Petition Work Plans" are for reference only. Everyone is welcome to read this article. Six short articles on the petition work plan for 2022 (1)

In xx, the Civil Affairs Bureau’s petition work was to fully implement the Scientific Outlook on Development, in accordance with the requirements of building a socialist harmonious society, and conscientiously implemented the principle of “combine prevention with prevention, and prevention as the basis”. We should firmly establish the concept that people's interests are above all else and social stability is paramount, take the leadership responsibility system as the leader, improve various investigation and resolution systems, improve the system of handling letters, receiving visits, and supervision, and strengthen and implement the work of letters and visits Responsibilities: "Hot reception of reasonable petitions, timely persuasion of unreasonable petitions", open the door and be kind to the petitioners. We will further intensify the mediation and handling of petitions, improve the comprehensive quality of civil affairs cadres, carry out in-depth publicity and education, and go all out to solve problems for people in need, accumulate "*safety" into "great safety", and ensure social harmony and stability in the county and people to live and work in peace and contentment.

1. Objectives of the petition work

1. The "top leader" shall be responsible for the petition work of the bureau. A leading group for petition work shall be established and improved, with clear leaders in charge, and special meetings will be held throughout the year for research. The petition work should be done no less than twice.

2. The bureau is equipped with one part-time petition cadre, and the network of petition work teams in subordinate units is sound.

3. Establish a system for leaders to review and approve letters from the masses, a day system for leaders to receive visits from the masses, and a system for making appointments. Each leader will visit or make appointments with the masses no less than 3 times throughout the year.

4. Important letters and visits (assigned by leaders at or above the county level and superior departments and assigned by county leaders on the day of reception) are reported and settled at a rate of 100%. Difficult letters and calls are dealt with on a case-by-case basis, so that each case is implemented , everything has an echo.

5. Produce timely forecast reports and regular analysis of emergencies, signs of mass petitions and hot issues of petitions, and take effective measures.

6. Relevant departments must promptly resolve major difficult petition disputes involving towns and villages in civil affairs work.

7. Do a good job in the daily work of the department such as registration, transfer, reporting, filing, urging, investigation, reply, review, feedback, statistics, etc. of the department, and the various petition work systems are sound and complete.

8. Submit comprehensive analysis of petitions, petition work summary and petition statistics for half a year and the whole year on time.

9. Participate in relevant petition work meetings.

10. Insist on resolving conflicts on the spot, and strive to reduce petitions beyond the level. No mass petitions were made to Beijing, provinces, or cities throughout the year, and mass petitions to the county were strictly controlled (mass petitions will be assessed individually. If the score is exceeded , until stocks last).

11. Submit petition information in a timely manner, no less than 4 articles per year.

12. Strengthen the management of petition files.

2. Specific requirements

(1) Leaders pay attention and the organization is sound. The bureau has established a leading group for letters and calls with the director as the team leader, the leader in charge as the deputy team leader, and relevant personnel as team members. A dedicated person is responsible for receiving and processing letters and visits. During holidays, the service hall is responsible for reception.

(2) Improve the system and assign responsibilities to everyone. Further standardize and improve the civil affairs petition commitment system and handling procedures, and implement 365-day petition reception. Letters and calls are generally handled by the handling department, and are required to be accepted and handled on the same day, without any delay or prevarication. General matters must be settled within 7 days, and complex matters should be responded to in writing with the results of acceptance (processing) within 15 days, with the maximum time not exceeding 1 month.

(3) Raise awareness and ensure implementation. Strengthen the comprehensive quality training of agency cadres and strive to improve the level of mediation. Discover signs and deal with them in a timely manner, resolve conflicts on the spot, and strive to reduce cross-level petitions. Staff must patiently, meticulously, enthusiastically and sincerely receive every petitioner, and achieve zero value for cross-level petitions and mass incidents.

3. Inspection, assessment, rewards and punishments

1. The County Civil Affairs Bureau will include the petition work in the annual department work target responsibility system and conduct inspection and assessment at the end of the year against the responsibility letter.

2. The assessment is based on a hundred-point system, and the bureau’s petition work leading group is responsible for the assessment.

Those with an assessment score of 95 and above are considered excellent, those with 80-95 points are considered qualified, and those with scores below 79 are considered substandard. Six short articles on the petition work plan in 2022 (2)

Based on the current petition situation and tasks, and in accordance with the overall requirements of the town committee and the town government, the guiding ideology of our village’s petition work in 20xx is: closely focus on Social stability is the center, further improve the mechanism, improve the system, consolidate and improve the level of petition work; in 20xx, we must achieve the "three noes" goal of petition work. Focusing on strictly controlling and reducing people's petitions beyond the level of the people, and ensuring the strengthening of grassroots petition work, we strive to create a new situation in our village's petition work. In accordance with this guiding ideology and work goals, in 20xx, our village will arrange the petition work as follows:

(1) Continue to implement the leadership responsibility system and accountability system for petition work, and strive to form a leadership team that attaches great importance to petition work new situation. It is necessary to continue to adhere to the personal grasp of the party secretary and the specific grasp of the leaders in charge, regularly listen to the report on the situation of petitions, clarify the responsibilities of the petition work, and conscientiously implement the responsibility investigation system.

(2) Seriously solve the problems reported by the masses in petitions and take new steps in smoothing and broadening the channels for petitions. It is necessary to further correct our thinking, change our concepts, correctly treat the petition activities of the masses, regard the petitions of the masses as an important resource of social conditions and public opinion, and actively broaden and smooth the channels for petitions. We must be close to the people, care about the dangers and difficulties, be interested in the people, seek benefits for the people, be anxious about the people's urgent needs, think about what the people think, help the people's needs, effectively solve the problems reported by the people's petitions, and do things for the people Real facts.

(3) Further strengthen the work of petitions at the grassroots level and strive to explore new ways to solve petition issues at the grassroots level. Efforts should be made to strengthen conceptual innovation, establish the concept of large-scale petitions and petitions in accordance with the law, and work out new ideas and come up with new measures based on the new situation of petition work under market economy conditions. Actively explore new experiences in village petition work, carry out work creatively, innovate petition channels, and achieve three disclosures: disclosure of laws, policies and facts, disclosure of handling processes, disclosure of handling results, and respect for petitioners' rights to know and appeal. Petitioners should put down excessive and unreasonable demands

In order to achieve the goal of "three noes" in petitions, we will take effective measures to consolidate the grassroots and enhance their ability to handle and resolve petition issues. In the future, the focus of petitions should be on the village group’s xx annual petition work plan.

(4) Further strengthen the construction of the petition cadre team and promote the village's petition work to a new level. Coping with the new situation and new tasks has put forward higher requirements for the political quality and professional quality of petition workers. Therefore, we must pay more attention to political study and business study, study the current lines, principles, and policies, study the theory of socialism with Chinese characteristics and the spirit of the 16th National Congress, and deeply understand the importance of the "Three Represents"; further improve our understanding of petition work Understand, especially strengthen the study of the laws and regulations of petition work, actively participate in various petition training courses, strive to improve professional quality, improve the ability to deal with various petition issues, and strive to realize office automation in the petition department, improve quality internally, and shape the image externally. Starting from accepting letters and visits time and time again, starting from helping the people handle practical matters, we should give full play to our work with a high sense of political responsibility, keep pace with the times, innovate methods, keep the purpose in mind, be dedicated to work, work hard, and make selfless contributions. It reflects the active role of petition cadres in assigning tasks, supervising, investigating, and coordinating, and their role as staff assistants in bringing information, investigating and researching, participating in decision-making, and resolving conflicts. Six short articles on the 2022 petition work plan (3)

In order to further understand the new situation, explore new issues, resolve new contradictions, better implement the target management responsibility system for petition work, and increase the intensity of petition work, Strictly crack down on various criminal crimes in accordance with the law, especially those that endanger safety, serious violence, gangland nature, crimes and frequent property crimes, enhance the sense of security of the people, effectively maintain social stability, promote the healthy development of social civilization, and in-depth study and practice The scientific outlook on development closely focuses on the requirements of "maintaining growth, protecting people's livelihood, and maintaining stability", focusing on preventing and reducing disharmonious factors from the source, focusing on strengthening "matters must be resolved" to safeguard the legitimate rights and interests of the people, and improving mechanisms to promote scientific petition work development to ensure the long-term stability of Gaodong Village.

Based on the unified deployment and arrangement of the township petition office and the actual situation of our village, this work plan is formulated:

1. Leaders attach great importance to it.

At the beginning of the year, a sound leadership for petitions and stability maintenance in Guochuan Village was established. Group, clarify the division of labor, strengthen responsibilities, allocate strong personnel, improve the network organization for petitions, unblock channels for petitions, standardize the order of petitions, conscientiously implement the petition work system, and implement the guaranteed responsibility system for leading cadres. We must open the door to receive interviews, bring cases to visit, hold regular meetings to investigate and resolve conflicts and disputes, play the role of information staff, patiently listen to the voices of the people, strictly implement the "zero reporting" system, and adhere to "local management, who is in charge, who is responsible" principles, and further strengthen the leadership system for petition work in which “the top leader takes overall responsibility”.

2. Improve ideological understanding

All cadres of the two village committees must fully understand the importance of petitions and stability maintenance work, so as to learn and implement the "Three Represents" and implement the "Scientific Outlook on Development" important thoughts as an opportunity, with the goal of safeguarding the fundamental interests of the broad masses of the people. Correctly handle contradictions among the people, promptly and reasonably resolve practical problems reported by the masses, and resolutely correct various behaviors that harm the interests of the masses in accordance with the law.

3. Strengthen basic work

Conscientiously implement the "Regulations on Letters and Calls", strengthen the hardware construction and business knowledge training for letters and calls, and continuously improve the order of letters and calls. Establish and improve mechanisms for mediating social conflicts and disputes, improve early warning systems and emergency response mechanisms for social stability, and actively prevent and improve the handling of mass incidents and emergencies. We will further strengthen the ability to comprehensively manage social security and actively promote the construction of a social security prevention and control system. The village's "two committees" hold regular meetings on conflicts and disputes, investigation and mediation work every month, and effectively maintain social stability and the safety of the people.

4. Increase publicity work

Carry out large-scale publicity activities on laws and regulations such as the "Regulations on Letters and Calls", and carry out in-depth and detailed investigation and mediation of conflicts and disputes. Go deep into reality, go deep into the masses, investigate and study, and identify hidden dangers. Sort out key conflicts and disputes, sort them out, analyze the causes, identify the root causes, and study countermeasures. Pay attention to methods, pay attention to strategies, adhere to principles, act strictly in accordance with the law, and take careful and effective measures to mediate conflicts and disputes in a timely manner, mediate in place, resolve conflicts, and eliminate all unstable factors.

5. Strengthen and clarify responsibilities

Further clarify the division of labor and each person shall bear their own responsibilities. Under the unified leadership of the Letters and Calls Office, each level of responsibility shall be implemented and the responsibilities shall be assigned to each person. Work closely together to work together to manage the epidemic. Go often to the masses, listen to their voices, and understand their difficulties. Especially for the unemployed and extremely poor families, we must care about their lives, work hard to help them solve their practical difficulties, achieve re-employment through various channels, and bring everything together. nip unstable factors in the bud, and effectively assume the responsibility of maintaining the stability of one party. Six short articles on the petition work plan for 2022 (4)

With the focus on ensuring social stability, we insist on mass work taking over the petition work, constantly explore new work mechanisms, and focus on five key points: namely, grasp the basics and strive to improve Work efficiency, focusing on investigation to prevent conflicts, focusing on the source to reduce conflicts, focusing on guidance to alleviate conflicts, focusing on results to solve conflicts, strive to create a more harmonious and stable social environment, and promote the sound and rapid development of the town's economy.

1. Further lay a solid foundation and strive to improve the level of petition work

First, further unblock channels for petitions and strengthen information communication, so that the masses can timely grasp and understand the status of the handling of their petitions and appeals, and reduce To avoid multiple petitions from the masses, a 24-hour duty system must be implemented. Every day, a leader must be assigned to be responsible for receiving petitions, and strive to solve the problem of petitions in the budding state of the village (community); secondly, continuously improve the efficiency of handling petition matters, and further Improve the specific system for accepting, assigning, supervising, and responding to complaints from the masses to ensure that the interests of the masses are handled in a timely and effective manner, and continuously reduce the "increase" of petition cases and resolve the "stock"; third, further strengthen grassroots work, in accordance with "territorial management" Based on the principle of "leveled responsibility", we carry out a large-scale investigation of conflicts and disputes, establish rolling accounts one by one for the unrest factors identified, and strictly implement daily reporting and zero reporting systems. We organize joint meetings of communities and departments to hand over petition cases and clarify Work responsibilities, clear resolution time limits, clear stabilization measures, and implement a leadership package system.

2. Further innovate working methods and strive to solve the problem of letters and calls

First, continue to improve the coordination and linkage mechanism between departments and units stationed in the town, constantly improve the pattern of letters and calls, and promote Solve the problem of petitions at the source; second, vigorously guide petitioners to resolve petition conflicts in accordance with the law, effectively play the role of judicial channels in resolving conflicts and disputes, and gradually reduce petitions; third, comprehensively analyze petition information, strive to serve leadership decision-making, and through Research and judge petition information, grasp the implementation status of policies as well as emerging trends and early warning information of social conflicts, propose ways to improve work, and give full play to the role of petition work.

Third, further increase the intensity of mediation and focus on solving good problems

First, strengthen the handling of initial letters and initial visits, and improve the filing rate and resolution of initial letters and initial visits. The second is to further improve the special management of serious letters and revisits, comprehensively clean up the cases of serious letters and revisits, conduct in-depth review and analysis of the case, combine the resolution of petition demands with the resolution of life difficulties, and do a good job in ideological work and legal processing , implement case-specific measures and prescribe the right medicine; the third is to increase the mediation efforts to solve outstanding problems, and strive to solve the hot issues reported by the masses. Any appeals that are reasonable and in line with the policy will not be discounted, and the outstanding problems of petitions will be effectively solved at the grassroots level.

Fourth, further intensify the stability control work and strive to maintain the stability of petitions during important and sensitive periods

First, focus on key stability control and implement all identified unstable factors one by one Stabilization and control measures include reasonable solutions to demands, education that requires too much, stabilization of unreasonable entanglements, and handling of violations of the law, so as not to lose control 24 hours a day; second, strengthen emergency response in accordance with early detection, The requirements can be resolved, controlled, and handled well, and the emergency plan shall be further improved, and all efforts shall be made to handle irregular petitions to counties, cities, and provinces in Beijing, and ensure that the work of receiving visits and persuading people to return is done well.

5. Further clarify responsibilities and focus on their implementation

Strictly implement target management responsibilities, further clarify the responsibilities of all aspects, refine the goals and tasks of petition work, and insist on incorporating petition work into Comprehensive target assessment of villages (communities) and departments. Those who cause outstanding problems in petitions and mass incidents due to unscientific and democratic decision-making, non-law-based administration and simple and rough work styles must be seriously investigated and held accountable, and leaders must strictly implement their responsibilities for case handling. Those who cause serious consequences must be held seriously accountable to ensure that petitions are "There are no mistakes in everything, and there are responses to everything." Six short articles on the petition work plan for 2022 (5)

Following the key points of the petition work in the new district in xx, Jiafeng community petition work will always focus on the key points of the new district's work , carrying out work from three aspects: paying attention to people's livelihood, maintaining stability, and promoting harmony, combined with the actual situation of the community, the petition work in x is now arranged as follows:

1. Guiding ideology

Firmly Firmly grasp the importance of petition work, conscientiously implement the "Regulations on Letters and Calls" of the State Council, closely focus on the central work of the new district, give full play to the role of petition work in reflecting social conditions and public opinion, solving people's livelihood problems, resolving conflicts in social conditions, maintaining community stability, and further unblocking channels for letters and visits, Strengthen job responsibilities, improve the quality of the team, continuously improve the level of petition work, and create a good social environment for building a well-off society in an all-round way, maintaining the overall situation of reform, development and stability.

2. Work goals

1. Strive to achieve “zero petitions” throughout the year.

2. There will be no major mass incidents or major malignant incidents that affect community stability due to petition issues throughout the year.

3. Group visits and individual visits to new areas throughout the year dropped by 20% year-on-year.

3. Working methods

(1) Raise awareness and strengthen leadership. Further improve the target management responsibility system for petition work, and include various tasks of petition work on the important agenda of the unit. Adhere to unified leadership, strengthen territorial management, clarify each person's responsibilities, and strengthen the principle of who is in charge and who is responsible, forming a large petition pattern of "up and down linkage, left and right interaction, horizontal to the edge, vertical to the end", and further implement the one-level grasp of one Level, the work requirements of the first level to the first level.

(2) Strengthen learning and increase publicity. On the one hand, we must conscientiously do a good job in studying the "Regulations on Letters and Calls" and related policies and regulations for all cadres and workers, especially leading cadres. On the other hand, we must strengthen publicity.

The first is to strengthen publicity to petitioners, enhance their awareness of the legal system, and encourage the masses to petition in an orderly manner in accordance with the law; the second is to strive to improve the ability of petition staff to work in accordance with laws and regulations; the third is to strengthen the publicity of expropriation and demolition compensation policies, and strengthen the public’s understanding of expropriation and demolition compensation policies. Understanding of demolition compensation policy.

(3) Increase efforts to improve the case handling rate. For the outstanding problems identified through letters and visits, we will adapt measures to the circumstances of the case, study the crux of the existing problems case by case, work hard on "things that need to be solved", and do more good deeds and practical things for the masses. For petition cases reported by the masses and transferred by superiors, the cases shall be concluded in a timely manner in strict accordance with the time limit stipulated in the "Regulations on Letters and Calls". For matters that cannot be resolved by laws and policies, we must clearly inform the masses, do a good job in ideological work, and strive to achieve a 100% settlement rate for petition cases.

(4) Strengthen supervision and strive to solve the "three most" problems of the masses. Focus on resolving hot and difficult issues of public concern so that the legitimate rights and interests of the people are fully protected. Try to resolve people’s petition issues at the grassroots level. Continue to make handling the issue of mass petitions a top priority, strengthen the investigation, prediction and advance prevention of mass petitions, properly handle mass petitions and emergencies, and strive to resolve mass appeals in At the grassroots level, solutions are in the bud.

IV. Work measures

1. Establish a site. That is to say, a "letters and calls reception station" has been established, always adhering to the policy of "stability above all else", conscientiously handling letters, calls, and visits from residents, and promptly registering and explaining and replying to the situations reported by them.

2. Build a solid carrier. That is, the "community forum" working mechanism is launched to collect promptly and comprehensively the problems and difficulties reported by community residents as well as their opinions and recommendations on community work. Through the operation of the "Deliberation Garden", everyone understands that the "Deliberation Garden" is a "heart-to-heart bridge" that communicates the relationship between the government and the masses. Through the development of the "Deliberation Garden" activities, it can not only broaden the way of expression, but also serve as a channel to smoothen the public sentiment and public opinion. , and also allows residents to use their own strength to solve their own problems, making themselves truly the leaders of "democratic autonomy" management. Six brief articles on the 2022 petition work plan (6)

The 2022 petition work plan and ideas are: to effectively arm the mind, lead practice, and promote work with the spirit of the 10th National Congress of the Communist Party of China. Continue to thoroughly implement the spirit of the central and provincial and municipal conference documents, effectively promote the good petition work mechanism that has been formed, and consolidate the achievements of the province's "three no counties for petitions" and one control and two reductions. We strive to further improve the petition and stability maintenance situation in our county and make the social security situation more stable through one year of hard work.

The specific work goals are: to control the total number of petitions within the number of petitioners by the end of XX, and strive to achieve the work goals of "one increase, two elimination, and three decrease". One increase, that is: increase the number of first-time petitioners and first-time visitors The one-time settlement rate will reduce the backlog of petitions from the source; two eliminations, that is, the elimination of large-scale mass petitions from Beijing to the province, and the elimination of abnormal petitions from Beijing; the third reduction, that is: the total number of petitions has dropped significantly, and the number of petitions in the city has been reduced. The number of petitions from the masses has dropped significantly, and repeated petitions have dropped significantly. Ensure that there are zero mass visits to the province in Beijing; the completion rate of initial letters and initial visits must reach more than 98%; the completion rate of letters and cases transferred above the municipal level must reach 100%; the comprehensive "case completion rate" of letters and visits must be Reaching 95%, we will continue to carry out in-depth activities to resolve "old households" by package case, and the rate of old households resolving interest visits must reach more than 85%; the following six measures are mainly taken:

1. Establishing an interview reception system New norms and new order for visits

The work of receiving visits must establish standardized and strict operating procedures from the five links of reception, transfer, handling, supervision and archiving, so that visits must be received, received and handled. Something must be done. It is necessary to standardize the order of petitions through legal education, proactive petitions, public reception of petitions, joint reception of petitions, investigation of package cases, prediction, prevention and sanctions of illegal petitions.

2. Focus on source prevention and effectively reduce the occurrence of petition cases

Adhere to the new vision and ideas of mass work to resolve various unstable factors, and regularly conduct reviews on the handling of petition cases Supervision and supervision. Scientifically "file a case" and instruct functional departments to formulate solutions from multiple angles and through multiple channels. For some issues that require multi-departmental coordination, timely organize and convene coordination meetings to clarify the main responsible units, consolidate responsibilities, and put forward handling requirements. We must achieve "four in place" at work and achieve "four goals".

The "four goals" are: resolving reasonable demands, providing education for excessive demands, stabilizing unreasonable visits, and handling violations of the law; the "four goals" are: striving to resolve all historical backlog cases, revisiting trustworthy cases and striving to resolve litigation and strike cases. The matter is over. The first letter of the first visit strives not to generate new backlogs and strives to win the "Three No Counties" notification and commendation in the province.

3. Keep channels open and further promote the work of leaders’ visits, appointments and receptions

Pay close attention to the “three visits” activity. First, insist on receiving visits from county-level leaders. For complaints and complaints that some people have reported many times, the Complaints and Calls Bureau coordinated the various functional departments to solve the complaints and complaints. The letters were reported to the county leaders in a timely manner, and the leaders were coordinated to receive the petitioners in person, and urged the functional departments to not deviate from the policy provisions. Solve the problem under the conditions, suspend the lawsuit and stop the visit, and the case is concluded, which will never constitute a backlog of cases and cause a pile-up of cases. The second is to visit. In line with the principle of combining the work with the leaders in the townships and in charge of the work, we screen out the petition cases and report them to the leaders in charge, so that the leaders can take the cases with them when they go to the countryside to visit, and promote the early resolution of the problem. The third is to make an appointment. The County Letters and Calls Bureau adheres to the working principle of "summarizing once a week, analyzing once a month, and reviewing once a quarter", carefully analyzes and sorts out various petition cases in the county, and reports some key petition cases to the main leaders in charge in a timely manner, according to the arrangements of the county leaders , notify the petitioners in a timely manner, make appointments for interviews, and strive to solve the problem and stop the appeal.

4. Carry out supervision and supervision, and promote the reasonable resolution of petition issues

Persist in the supervision and supervision of petitions, implement leadership, consolidate responsibilities, and complete the work within a time limit. Supervise and handle petition cases from time to time to promote the in-depth development of daily petition work. Every quarter, the inspection team insists on supervising the leaders of various towns, towns and departments in receiving petitions and investigating conflicts and disputes, and reports and feedbacks on various conflicts and disputes found and resolved petition cases, so as to achieve connection and communication between the upper and lower levels, and ** * Work together to maintain stability, actively coordinate with relevant departments to comprehensively resolve conflicts and disputes, report case handling status, and promote the full implementation of responsibilities.

5. Pay attention to publicity and training on petitions to comprehensively enhance the potential of doing mass work in the new era

First, focus on publicizing the knowledge of petitions to the masses, and guide the masses to follow the law, orderly, and step by step Politely report problems; the second is to focus on the training of cadres on laws and regulations on petitions, improve the ability of newly promoted department-level cadres to handle petitions, conscientiously implement the management measures and related policies for temporary training cadres, and promote the comprehensive development of petitions; the third is to increase the number of employees Promote and organize each issue of petition briefing, timely publicize and report the county's good practices in petition work, form experience materials, focus on the cultivation and publicity of typical cases, and promote the county's petition work to a higher level.

6. Strengthen social risk assessment of conflicts and disputes, and serve as a good staff assistant to the government

Guide grassroots judicial offices to make risk assessments of social conflicts identified every month. Conflicts that seriously affect social stability must be reported in a timely manner as a basis for leadership decision-making, follow-up investigations and understanding of various policy decisions issued by the government, form investigation reports, put forward constructive recommendations, and give full play to the "Second Policy Research Office of the Petition Department" "effect.