Speech by the security guard of the property company.

The speech of property security is fleeting. In a blink of an eye, I have been working in xxx for almost half a year. There have been pains, joys, smiles and tears in the past six months. . . . . At first, it was the second patrol, about half a month. Later, due to lack of manpower, he was transferred to the south gate to assist xxx as a doorpost.

Training and training twice a week can make me better familiar with the business and finish my work, exercise and let me just integrate into my work. Among them, I learned the basic knowledge of fire fighting, the countermeasures when a fire broke out, the gestures of commanding vehicles and so on. . . .

With the help of xxx and the leader, I can finish my work well. In terms of vehicle control and personnel control, I think it is still excellent. On one occasion, a decorator of Unit 20 1 in four buildings forcibly drove the battery car into the park. He was not afraid of the intimidation of the owner and the entanglement of the decorator, so he asked him to push the car out for registration. Of course, there are some fly in the ointment, such as strong tone, insufficient explanation and so on. These are all areas that need improvement.

In the past six months, the loss of batteries has also become a headache for me. For this reason, the leaders have done a lot of work, such as issuing non-motor vehicle pass cards, implementing ticket management for battery access, and recently transforming the bicycle garage to facilitate the charging of battery cars by owners and unified management by our maintenance personnel. The work in this area has achieved remarkable results, from losing a few batteries on the first day, to losing a battery in a few days, and then losing a battery in a few months, and basically not losing batteries until now. It's the result of Qi Xin's concerted efforts.

At the meeting a few days ago, Mr. Ding also pointed out the shortcomings of our work, that is, the lack of reminding and informing services. If we say when the owner goes out: pay attention to safety on the road, you walk slowly; When the weather is bad, say: it's going to rain, please pay attention to the things hanging outside; When the owner came home, he said, please lock the vehicle so as not to lose anything. . . . I believe the host must be very happy and feel that as long as he enters the gate of our urban maple forest, the safety will be completely guaranteed. This will be my key improvement next year. I am learning from Li Liuzhu and the squad leader, and trying to do better in managing the same vehicles and personnel.

Looking back on the work in the past year, although I have achieved a lot, I still feel that I have many shortcomings:

1, just to meet the completion of their own tasks, work development is not bold enough.

2. The professional quality is not improved fast enough, and the new business knowledge is not learned enough and thorough enough;

3. There is still a gap between work and other colleagues, and the sense of service is not strong.

In the future work, please give me supervision and suggestions, and I will try my best to improve my own shortcomings and strive for better results.

The above is a summary of my personal work for 20 years. As the saying goes: Little by little, great achievements? In the future work, no matter whether the work is boring or colorful, I will continue to accumulate experience, work hard with my colleagues, work hard, study hard, and strive to improve my cultural quality and various work skills, making the greatest contribution to the development of the company.

How to be a good security guard? I used to think it was simple. Just standing guard and patrolling every day, it looks very leisurely. Actually, it is not. When on duty, we should examine and observe everyone and every car entering and leaving the park with vigilant eyes, patiently and meticulously explain and persuade the owners and outsiders, and at the same time deal with all kinds of emergencies calmly and flexibly. When we are on duty, we often encounter incomprehension and even insults from others. When patrolling, we should observe whether there are any abnormalities in the grass and trees in the park, check whether the vehicles are parked according to the regulations, whether the vehicles parked in the parking spaces are abnormal, whether there are suspicious people in the park, whether the owners' doors are closed, and so on. At the same time, we should be familiar with the owner's various situations, master some necessary knowledge and skills on duty, and provide the owner with services within our power. In sunflower property for nearly a year, my experience is that it is not easy to be a security guard, and it is even harder to be a good property security guard. Therefore, we should strengthen study and exercise, and constantly improve our overall quality.

1, love your job, learn relevant laws and common sense of public security, consciously abide by national laws and decrees, be responsible for the public security work of the community, and ensure the smooth progress of the property management work of the community. Security personnel should strictly implement the company's rules and regulations, obey the leadership, actively maintain the order of the community, and do a good job in safety. Be on duty 24 hours a day, and implement the listing system on time within the specified time.

2. firmly establish? Trade my heart for your comfort, owner first, service first? The purpose of the service; And then what? Loyal to the enterprise, love their jobs and dedication? Professional ethics. During his duty, he was full of energy, dignified, neatly dressed and warmly welcomed the guests; Use polite honorifics correctly and answer guests' questions seriously. In the security service, it truly reflects the respect, agility, thoughtfulness and courtesy for the guests; Visualize and concretize the service style of sunflower property on security guards.

3. Strictly keep business secrets; Seriously implement the face-to-face handover system; During the duty, it is forbidden to leave without leave; Strictly implement the handover system, do not leave without leave, and explain the specific matters (signature time) of commuting one by one, and the responsibility lies with people; Whether the diary and records on duty are complete; Whatever the reason, you must get the approval of the safety supervisor in advance.

4. In order to check the entry and exit procedures of foreigners according to the company's regulations, you must accept and register the valid temporary exit certificate issued by the property. Do a good job in the inspection procedures for construction personnel, maintenance personnel or delivery personnel entering and leaving the community, and ask the other party to show valid certificates, such as construction badge, construction certificate and delivery certificate. , and do a good job of registration. Warm and standardized reception of visitors. In accordance with the norms of the security industry, warmly receive visitors, check their valid certificates, contact the interviewee, and go through the entry and exit procedures after approval. Do a good job in vehicle access and parking management. Strict management and unified command of vehicles entering and leaving and parking are strictly prohibited; It is forbidden to enter the community without registration or permission, and it is strictly forbidden to store inflammable and explosive dangerous goods in the community.

5, employees in and out of the community gate, will implement non-motor vehicle traffic (no cycling in the community); Visiting vehicles will be parked in designated areas outside residential areas in an orderly manner; When guiding and inspecting the work, the driving route and parking place of vehicles entering the park shall be implemented according to the spirit of property notice; Other reasons, such as construction, moving, delivery, etc. If a motor vehicle needs to be driven and parked, it shall be guided to follow the route designated by the company. In the underground parking lot, the parking space should be accurately marked when vehicles enter the site, and whether the vehicles are in good condition should be verified. If you fill in the form, you must be careful; Be sure to clear the parking lane and prepare the parking space. If there are vehicles going out after 2 1:00 at night, fill in the entry and exit records strictly, and stop them in time if any abnormality is found; It should be carefully recorded and reported as soon as possible. Attention: do a good job in fire prevention, theft prevention, theft prevention and damage prevention; Idle people are forbidden to stay in the underground parking lot.

6. Do a good job of cleaning the duty room. Keep the indoor and outdoor sanitation on duty, and clean it daily, so that the windows are bright and clean, and the items are placed in an orderly manner; Make four bags in front of the door.

7. Do a good job of patrolling, especially at night, weekends and holidays. Patrol every 40 minutes at night, and the patrol area covers the whole community. Conduct detailed vigilance patrols on key parts and areas, and report the situation to relevant departments and leaders in time. Fill in the patrol information records in time and accurately after each patrol, adhere to the combination of prevention and crackdown, conduct regular public security patrols and fire safety inspections, and report hidden dangers in time. Resolutely obey the instructions of superiors and be familiar with the tasks and specific requirements of their posts; Consciously learn the service knowledge and skills of security business, skillfully and accurately use fire-fighting equipment, and deal with emergencies (such as quickly organizing owners to evacuate and protecting the scene, etc.). ). Those who make trouble and fight in residential areas and underground parking lots must be discouraged and dealt with as appropriate. When people and things with suspicious behavior are found on patrol duty, they should be inspected and monitored politely (flowers and trees are protected, and security guards have the responsibility to pay attention in daily inspection), distinguish right from wrong, and dare to fight criminals. In case of fire, theft, fighting and other emergencies, security personnel must make necessary emergency treatment and protect the scene, and promptly notify the property management company and the police station in the jurisdiction.

8. standardize job behavior. All kinds of facilities used in the post of safety officer must be used and operated safely; Pay attention to the maintenance and careful maintenance of communication equipment. Foreigners are forbidden to enter the duty room of the monitoring center without permission. Security personnel are not allowed to use the public telephone of their own unit by taking advantage of their work. The security guards on duty should dress according to the standard, use service terms, prohibit smoking and drinking, strictly implement the regulations of the company's security department, and the past security guards stood at the door to warmly welcome them.

9. Obey the arrangement of the leader and earnestly complete other work assigned by the company leader. We must distinguish between public and private, and truly fulfill the duties of a qualified security guard-to ensure the safety of the sunflower classic community.

20XX years have passed. During this year, under the care and guidance of leaders at all levels of the company, with the help and support of colleagues and team members, the security department successfully completed all the work arranged by the company's leaders, and the work within the department also achieved certain results. Generally speaking, the security department has stepped into standardization, and the development trend is good, but there are still some shortcomings in the work. Now, summarize the work of the past year.

First, firmly grasp fire prevention and theft prevention to ensure the market.

Market security is the most basic guarantee for market operation, which is closely linked with market development. Safety responsibility is more important than Mount Tai, and fire protection work is more related to the life and death of the market. In peacetime, security work has a long way to go. In order to ensure the safety of the market without accidents, the department has formulated a series of work plans and safety emergency plans. Let each player be nervous first? Is it safe? This string, and then with the South Gate Security Department * * * joint defense to determine the key areas of safety work, starting from every link, careful investigation, timely detection and elimination of security risks, and control security risks in the bud. In addition, the department ensures that there are enough people on standby every day to respond to emergencies at any time and on time. In July this year, due to the continuous rainstorm, the first floor of the market was flooded, and the team members on duty repeatedly informed all the team members to go to the rescue to minimize the losses for the company. Through the joint efforts of all participants, there were no major accidents, thefts and criminal cases in the market this year, ensuring the prosperity and stability of the market.

Fire fighting is the most important safety work. It is the focus of the company from beginning to end. In order to do a good job in fire control, let the company leaders rest assured. We follow the guiding ideology of putting prevention first. A detailed maintenance plan is made, and various fire-fighting facilities are inspected, maintained and maintained regularly or irregularly. This year 1 1? 12: Three leaks.

The main fire hose has been replaced, and the smoke bombs in the market have been replaced and supplemented in time to ensure the normal operation of all equipment. At the same time, strengthen the work of smoking ban and high-power electrical appliances, contact the fire department of Nandamen, ask for help in time, eliminate the alarm, do a good job in management and ensure safety. In view of the current market situation, we have formulated a detailed and feasible fire-fighting plan and organized team members to carry out fire-fighting knowledge training. Thanks to a lot of preventive work, the market is safe and stable this year, and there is no fire accident.

Second, improve the quality of team members and do a good job in market service.

In order to build a high-quality security team and serve the vast number of business households in the market. The department has formulated strict entry standards and management regulations, and strictly controls the entry of team members, which must meet three standards, namely? Recruitment standard, probation standard, entry standard? Over the past year, the department has carried out a series of training, learning and ideological education activities, and involved team members in formulating training and education content. Through the study of gfd, civilized language and code of conduct, and through the weekly military training, the team members will first change their appearance and establish their own image. Pass again? Outlook on life, my responsibility for the rise and fall of the world? Such as changing athletes' negative thoughts, establishing correct life values and improving athletes' quality and cultivation.

Because of the particularity of security work, business households often ask security guards to solve difficult problems, so security guards must have high-quality service concepts and timely and effective solutions. From the service attitude, the department can solve it immediately, and other departments need to take the initiative to contact to avoid business households looking for it again. Feedback the opinions of business households to the company leaders in time. Over the past year, the Security Department has taken service as the main content of its work. The Security Department has also held many meetings to discuss, impart experience and conduct special studies, so that team members can realize the importance and necessity of service and actively cooperate closely with other departments in their daily work, which has played an important role in creating a good business environment and better service.

Third, handle disputes flexibly and maintain a good market order.

Our Nandamen small commodity market is located in a prime location, with a wide variety of market operations, a large daily flow of people and many market disputes. To this end, the department specially sent people to Jianning police station to learn how to deal with various disputes externally. Whatever the reason, the main thing is to convince both parties first, then ask the situation carefully, divide the responsibilities, and try to make both parties reach an agreement.

In maintaining market order, the department has successively introduced strict management measures and long-term management. In particular, the idle personnel, small vendors, vehicles outside the door and so on have made clear treatment opinions. Effectively improved the market order.

In this year, although the work of the security department has made certain achievements, there are still some problems, and the shortcomings need to be profoundly summarized and corrected. Summing up the work in the past year, there are still the following shortcomings.

1, the image quality of players needs to be further improved.

2. The management level of this department needs to be improved.

There is still a big gap between the work of the department and the requirements of the company leaders.

4. Fire fighting needs to be strengthened.

In the next year's work, our department will focus on the shortcomings, combine the actual situation of the department, foster strengths and avoid weaknesses, and work hard to establish the image of Sheng Yuan Company and improve the internal construction of the security department. I believe that under the guidance of the company leaders and the efforts of all the staff in the department, we will achieve better results in the new year.

1, work is slack.

2. Work experience and related management knowledge need further study and accumulation.

XX years will soon pass, and we will greet XX years with enthusiasm. The new year means new opportunities and challenges. ? Today's flowers are better than in the past. I hope tomorrow's flowers will be redder? I firmly believe that under the wise decision of the company leaders, the company's future will be better. As a member of the company, I will, as always, wholeheartedly contribute to the continuous development and growth of the company in the next year.