How to reply to customers' bad comments on restaurants?

How to respond to customers' bad comments on the restaurant's US group takeout?

Poor taste: it tastes terrible and tastes the same.

1, is it that bad? Is it really that bad? Is it that bad? It doesn't matter, Xiao Er just dares to look directly at his shortcomings. Thank you for your valuable advice. Be sure to tell me when you come next time, and I'll treat you to the special dishes of our village. How's it going? Hee hee look forward to your visit again!

2, dear, I'm sorry, we didn't let you eat the taste you wanted. What's not delicious? Please give us feedback and we will improve it in time.

3, dear, we promise: it tastes uncomfortable and can be returned!

4. We have given feedback to the chef at the first time. Next time, you can ask our chef to recommend some dishes that suit your taste, or you can communicate directly with our chef and we can make a special dish for you according to your taste. We will also provide you with more and better dishes.

Hope to adopt