What if the beauty salon doesn't return the membership card?

You can refer to the following laws and regulations to complain or sue the merchants:

1, according to the consumer protection law, you can return the goods, but the beauty shop is definitely not so easy to promise you, so be prepared for them to prevaricate you for various reasons. ?

At this time, you should take a tough attitude and emphasize that consumers have the freedom to choose and cancel services. If they are not afraid, they will bravely complain to the consumer association. 123 15.

Article 9 Consumers have the right to choose their own goods or services. Consumers have the right to choose the goods or services provided by business operators independently, choose the varieties of goods or services independently, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services independently.

4. Twenty-fourth operators shall not make unfair and unreasonable provisions to consumers by means of format contracts, notices, statements, store notices, etc. , or reduce or exempt its civil liability for harming the legitimate rights and interests of consumers.

Extended data:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 9 Consumers have the right to choose their own commodities or services.

Consumers have the right to choose the goods or services provided by business operators independently, choose the varieties of goods or services independently, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services independently.

Consumers have the right to compare, identify and choose their own goods or services.

Twenty-fourth operators shall not make unfair and unreasonable provisions to consumers in the form of standard contracts, notices, statements, store notices, etc. , or reduce or exempt its civil liability for harming the legitimate rights and interests of consumers.

Format contract, notice, statement, store notice, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid.

Order of the State Administration for Industry and Commerce

No.5 1

Measures for the supervision and handling of contract violations

Article 9 Where a business operator and a consumer conclude a contract with standard terms, the business operator shall not be exempted from the following responsibilities in the standard terms:

(1) Liability for causing personal injury to consumers;

(two) the responsibility for the loss of consumer property caused by intentional or gross negligence;

To undertake the guarantee responsibility for the commodities or services provided according to law;

(four) the liability for breach of contract due to breach of contract;

(5) Other responsibilities that should be undertaken according to law.

Article 10 Where a business operator and a consumer conclude a contract with standard terms, the business operator shall not add the following responsibilities to the consumer in the standard terms:

(1) The liquidated damages or damages exceed the legal amount or reasonable amount;

(two) bear the operational risk responsibility that should be borne by the standard terms provider;

(three) other responsibilities that should not be borne by consumers as stipulated by laws and regulations.

Article 11 Where a business operator and a consumer conclude a contract with standard terms, the business operator shall not exclude the following rights of the consumer from the standard terms:

The right to change or terminate the contract according to law;

(2) the right to demand payment of liquidated damages;

(3) the right to claim damages;

(four) the right to interpret the standard terms;

(five) the right to bring a lawsuit against the dispute over the standard terms;

(6) Other rights enjoyed by consumers according to law.

Source: China Consumer Protection Network-People's Republic of China (PRC) Consumer Protection Law.