Materials on the deeds of advanced collectives in people’s mediation work in subdistrict offices

Materials on advanced collective deeds of people’s mediation work in subdistrict offices (selected 4 articles)

As a grassroots organization, the community insists on safeguarding the overall situation and safeguarding the most fundamental interests of the people. , we have made certain achievements in the mediation of disputes, and we are confident, determined and capable for the future. Below are the materials I collected on the advanced collective deeds of people’s mediation work in the sub-district offices. Welcome to read.

Materials on the advanced collective deeds of people’s mediation work in the sub-district office 1

Wang xx, currently the judicial director of Xicheng Sub-district, Bazhou District Justice Bureau, Bazhong City, has given full play to grassroots judicial work in the past 11 years. The administrative function of people's mediation guided by the guidance, using spring breeze and rain-like working methods, and using the sharp scissors of fairness and integrity to resolve disputes one after another, has enabled the people's mediation work in Xicheng to achieve good results. The Xicheng Office has been awarded the honorary titles of "Advanced Group for "Preventing Evil and Maintaining Stability", "Safe Demonstration Township", "Safe Street" and other honorary titles for consecutive years; the legal service office of Xicheng Judicial Office, the work unit, has been awarded the Excellent Office of the Ministry of Justice, the Provincial Civilized Office, Bazhou District's "Youth Civilization"; Xicheng Caoba Street Community Mediation Organization won the province's Outstanding People's Mediation Committee; three people in Xicheng District were rated as model mediators and outstanding mediators by the Ministry of Justice and Sichuan Province.

Find out the actual situation and find the right ideas

The Bazhou District Xicheng Subdistrict Office is located in the prosperous urban area of ??Bazhong. It was established in XX and has jurisdiction over 4 community committees and 13 resident groups. , with a permanent population of 69,000, a temporary population of 32,000, and 48 administrative enterprises and institutions in the jurisdiction. Wang xx has been serving as the director of street justice since then. He is faced with the fact that there are many laid-off and re-employed people, many migrant workers in the city, many vulnerable groups, and many civil disputes and conflicts in his jurisdiction. The "four excesses" situation has brought huge pressure on social harmony and stability in his jurisdiction. . In view of this situation, she was not afraid of difficulties, visited the community and residents, and quickly found out the basic situation of the area under her jurisdiction. She carefully sorted out clear work ideas. Active suggestions and efforts have been highly valued by the Xicheng Street Party Committee and the office. First, we will start from the aspects of mediation team building, personnel quality improvement, informed dispute information, implementation of responsibilities, rewards and punishments, etc., to carry out people's mediation work in a solid manner. All tasks are in place, effectively maintaining a harmonious and stable situation in the jurisdiction. With a solid working foundation, all mediation networks operate in a coordinated manner, and have been repeatedly praised and affirmed by provincial, municipal, and district leaders and relevant departments over the past few years.

Effective mediation has a long way to go

People’s mediation is a mass self-governance activity that, under the auspices of the People’s Mediation Committee, persuades parties to civil disputes and eliminates disputes in accordance with the law. "Continuous cutting will result in chaos." It is a thankless task and is the mediator's biggest taboo. How to maximize strengths and avoid weaknesses and take advantage of the situation to do a good job in people's mediation work in Xicheng? She has repeatedly thought about and studied seriously, and summed up a set of eye-catching work experience and methods. In her own words, she must achieve "five essentials":

First, awareness needs to be raised.

One of the three aspects of understanding is indispensable. On the one hand, we should report more and ask for instructions more, so as to improve the profound understanding of party and government cadres at all levels about people's mediation work. The second aspect is to improve people's mediators' understanding of their own work. Mediation is self-disciplined and supreme at the grassroots level. The third aspect is to let the masses know that mediation is a convenient, fast, fair and reasonable way to deal with problems, so it is generally popular. In order to improve the understanding of these three aspects, Wang xx has written more than 30 work instructions, reports, mediation cases, and experience survey articles in the past three years; trained and educated mediators 9 times, publicized and encouraged 3 advanced mediators to receive commendations at all levels; actively Promote the people's mediation policy, make a promise to the community that "if there is a dispute, come to mediate" for the convenience of the people, and publish the mediation committee telephone number to become the "110" among the people.

Second, the team must be selfless.

"My heart is selfless and the world is broad. I can rest assured that I will let you take care of anything." Only a pure team can handle legitimate matters. This is the simple pursuit of the common people. Therefore, she actively promoted the public recommendation and public election method of "voluntary registration, mass recommendation, inspection and public announcement, and community appointment", and selected outstanding building deans, community "five elders" and people with certain prestige in the community who have a strong sense of community responsibility and are enthusiastic about people's mediation. The selection of personnel ensures that grassroots mediation organizations have institutions and personnel. Once the mediation teams of the four communities were formed, they were recognized by the local people.

The third is to establish public trust.

"Publicity begets justice, integrity begets prestige", handle large and small disputes strictly in accordance with the principles of people's mediation, talk about policies, laws, facts, persuade people with reason and emotion, which has greatly improved the level of people's mediation in Xicheng Organizational credibility. In March 20xx, Liu Xianhou, a 70-year-old man in Xicheng, petitioned everywhere because of a family support dispute, accusing his youngest daughter and his wife of not fulfilling their responsibilities. The fierce conflict alerted the police and the media. Wang xx immediately directed relevant personnel to participate in the mediation of his family dispute, and reached a mediation agreement with sincerity. However, disputes arose again when performing the alimony agreement. Liu Laohan temporarily doubted the legal effect of the people's mediation agreement. Wang xx once again found Old Man Liu and his youngest daughter, explained them rationally and moved them emotionally, and opened the legal document to clarify the status and role of people's mediation in the law. If he still fails to perform the lawsuit, it will be confirmed by the court and then enforced. . Both father and daughter understood the credibility of people's mediation. This family support dispute was resolved through people's mediation, and the torn family ties were repaired.

Fourth, mediation must be timely.

Informed dispute information directly affects whether people’s mediation work is carried out in a timely manner, whether the difficulty of mediation is upgraded, and whether the success rate and consolidation rate of mediation are high. Wang xx insisted on setting up dispute informants in community buildings and courtyards from XX, and established a system for regular investigation and feedback by informants, investigation and feedback during major events, and timely reporting of disputes, ensuring that disputes are discovered and mediated as soon as possible. , take the initiative to take charge of things. The mediator's mobile phone and landline number are disclosed to residents in the jurisdiction, which also greatly facilitates the residents. Materials on the advanced collective deeds of the people's mediation work in the sub-district office 2

The Lubei sub-district office was established in May 19xx. It was named because it has jurisdiction over the north of the Shide Railway. The total area under its jurisdiction is 12.5 square kilometers, and the south is It stretches from Shide Railway to the North Outer Ring Road in the north, Fuyang River in the east, and Qianjin Street in the west (excluding the villages under the jurisdiction of Hezhuang Township). It has jurisdiction over 12 community committees with a current population of 59,690 people. Over the years, the Lubei Street People's Mediation Committee has conscientiously followed the policy of "combine adjustment and prevention, focusing on prevention", and clarified the working ideas of "peacetime is like wartime, wartime is like peacetime, and peacetime and wartime are combined", put efforts into peacetime, and integrate On a daily basis, we should achieve normalization of team building, normalization of conflict investigation, normalization of dispute resolution, and normalization of legal publicity and education, and build a strict and solid mediation network to build a solid first line of defense for conflict mediation in the jurisdiction.

1. Build a strong organizational structure, improve the mediation network, and consolidate the foundation of grassroots mediation

During the work, the sub-district mediation committee vigorously strives for the support of the Party Working Committee and strictly follows the "five implementations, six "Unified" standards have been standardized and constructed. Mediation rooms, reception rooms, offices, judicial mediation courts, etc. have been set up in streets, and special mediation rooms have been established in 12 communities to provide mediation services to residents. The Shuxin Bar in Yukang Community and the Talking Corner in Limin Community have become the favorite places for residents to go when they have troubles. A three-level dispatching network has been established and improved. At the same time, responsible retired employees, 4050 people, and low-income households in the community have been recruited into the team of community mediators to build a horizontal and vertical network. Mediation network to the end. At present, there are nearly 1,000 full-time and part-time mediators in the street police department.

2. Standardize the system, strengthen training, and normalize team building.

In accordance with the requirements of institutionalization, standardization and legalization of people's mediation, the sub-district mediation committee has formulated a work system, work responsibilities, work processes, etc., and established and improved systems for receiving cases, registration, mediation, filing, return visits, etc. , implement daily investigation, weekly reporting, and monthly summary systems to ensure early detection, early intervention, and early resolution of conflicts and disputes. In addition, in order to improve the level of mediation and mediate in accordance with the law, the sub-district mediation committee holds regular training courses for mediators every year, and organizes exchange activities on "Learning and Usage of Laws" for several consecutive years. Mediators from each community take turns to come on stage to "explain the case." , mutual exchange of learning and usage experiences, and has been carried out more than 30 times so far.

3. Innovate the mechanism, move the checkpoint forward, and normalize the investigation of conflicts.

In recent years, the sub-district adjustment committee has continuously explored community risk assessment and early warning work, innovatively implemented a public sentiment discovery mechanism, and timely grasped hot and difficult issues in residents' lives.

1. A WeChat group. Each community establishes a WeChat group to receive residents' feedback on various aspects of the community at any time and coordinate and resolve them in a timely manner.

2. A diary.

The 12 community directors each have a "People's Situation Diary" to record residents' feedback, and conduct monthly home visits to fully understand residents' family situations and service needs, and to promptly detect hidden dangers.

3. A meeting. A joint meeting is held every month to analyze and study the situations and problems found in the jurisdiction and formulate solutions.

The establishment of a public opinion discovery mechanism has further stimulated the enthusiasm of mediators, and has truly enabled timely grasp and effective resolution of hidden conflicts. In October 20xx, the sewer pipes in the basement of the fertilizer factory's courtyard were aging and leaking. A large amount of water poured into the basement and was about to flood the meter box in the corridor, which could easily cause the meter to leak and ignite. The dean of the building discovered this situation in time and reported it back. The street actively coordinated with the community and immediately found water pumping equipment to clean it up, eliminate hidden dangers, and ensure the safety of residents' lives and property.

Fourth, start from the source, operate with affection, and achieve normalized resolution of conflicts.

Only by resolving conflicts and disputes at their source can the problem be fundamentally solved. During work, the mediator insists on putting himself in others’ shoes, treating the people’s small matters as his own major matters, and doing his best to help. Coordinate the resolution to ensure the case is closed.

On the one hand, we make full use of the advantages of building deans and community voluntary mediators to get along with the masses day and night to resolve neighborhood disputes through emotional coordination. When the Jingyuan Square in Hongguang Community was being renovated, some residents refused to allow construction because they had vegetable plots in the square. Aunt Zhao, the volunteer mediator, took full advantage of herself and the vegetable gardening residents being old neighbors and went to Xijia and Dongdong. , do a good job for each household, and the community adjustment committee will coordinate the construction party to provide certain compensation to the residents, so that the project can be constructed smoothly.

On the other hand, for complex and wide-ranging disputes, we will actively coordinate and help resolve them in accordance with the law. In 20xx, the lover of Gu Wenquan, a resident of the oil community, died in a traffic accident in Shenzhou. The other party never provided compensation. Instead, he went to Beijing to petition many times. This made Gu Wenquan very emotional and petitioned the petition departments at all levels many times. After the Street Adjustment Committee intervened, it promptly helped Gu Wenquan apply for subsistence allowances and water and electricity fee reductions based on the actual situation to solve his urgent financial needs. Subsequently, the Street Adjustment Committee contacted the Municipal Law Committee and the Shenzhou Court to discuss and resolve the issue of Gu Wenquan’s judicial assistance. After unremitting efforts, the court’s judgment of more than 340,000 yuan in compensation was advanced by the end of 20xx, and Gu Wenquan’s support to the street Deeply satisfied with the work and extremely grateful.

5. Use flexible forms, treat both symptoms and root causes, and achieve normalized legal publicity.

Mediating disputes only treats the "symptoms", while improving residents' awareness of law and discipline is the "root cause". To this end, the Subdistrict Adjustment Committee has carried out extensive activities such as bringing the law into communities and schools, using blackboards, brochures, hanging banners and other forms to carry out legal knowledge, legal knowledge, such as the Legal Aid Regulations and the Law on the Protection of Minors in various residential areas. Policy advocacy. At the same time, the working hours of community lawyers are standardized to provide residents with services such as legal consultation and case agency services. At present, more than 5,000 residents have been trained. Various community adjustment committees also actively organize various cultural and sports activities to promote new trends of civilization. Baoli Community promotes neighborhood harmony by creating the “Neighborhood Connection Card” and “Good Daughter-in-law, Good Parents-in-law” selection activities. Jinghua Community has launched activities such as the “Neighbor Banquet” and the “Harmonious Park Happy Events” theme courtyard party to promote harmonious neighborhood relations. A higher platform has been built. At present, the awareness of residents in the jurisdiction to learn and use laws and protect their rights is constantly increasing, the social security situation has improved significantly, and residents' satisfaction with social security has increased year by year.

Over the years, the Street Adjustment Committee has fully mobilized all aspects of the area, strengthened basic work, and focused on investigating and mediating conflicts and disputes. Over the past ten years, it has investigated and mediated nearly 300 conflicts and disputes, and the success rate of mediation has reached 98%, there has been no irregular visit to Beijing to the province, no major cases of civilian transfer to prison, and no major safety accidents in the jurisdiction. It has truly been realized that small matters do not leave the community, major issues do not leave the streets, and conflicts do not come to hand, effectively safeguarding the jurisdiction. Tranquility and happiness for residents! Materials on the advanced collective deeds of the people's mediation work in the sub-district office 3

The Zhenxing Sub-district Office of the Hangu Management District was established in September 20xx. It has 4 residents' committees and 1 environmental management station under its jurisdiction, and has 1.8 permanent residents in the area. There are 538 individual industrial and commercial households and 193 units stationed in the area.

Under the correct leadership of the district party and government, and with the strong support of relevant departments at higher levels, our subdistrict adheres to the policy of "prevention first, mediation and resolution", fully mobilizes all forces in the jurisdiction, strengthens basic work, and strives to investigate and resolve conflicts and disputes , effectively shouldering the political responsibility of ensuring the safety of one party and maintaining the overall stability of the jurisdiction.

1. Pay close attention to organizational construction and improve the mediation network

In order to truly implement the people’s mediation work, the sub-district office has established a multi-level mediation organizational structure and improved the mediation network. .

First, the sub-district office took the lead and established the People’s Mediation Committee of the Zhenxing Sub-district Office to increase the mediation of community conflicts and disputes and be responsible for coordinating and handling major, difficult and hot topics of concern to the community. , difficult conflicts and disputes. People's Mediation Committees and Community Mediation Groups have been established in 4 communities and environmental management stations, and a group of comrades with mediation work experience, strong sense of responsibility, enthusiasm for serving the masses, and love for mediation work have been absorbed into the mediation team to establish We have recruited 150 joint prevention and control volunteer teams and 120 community elderly volunteers, enriching the grassroots mediation team.

The second is to strengthen self-construction and improve the level of community work. Make full use of carriers such as citizen schools, organize community cadres and residents to hold training courses for mediators, and conduct centralized training for mediators in various forms such as centralized teaching and training on behalf of the community. This will further improve the professional level and working ability of the mediators. Continue to carry forward the spirit of hard work and dedication of community cadres, use holidays to perform voluntary labor, and beautify the community environment. In order to adapt to work requirements and in conjunction with the development of advanced education activities, the office has formulated and improved the work scheduling system, information feedback system, learning system, attendance system and rationalized suggestion system. At the same time, each community cadre is equipped with a work diary, meeting minutes, study notebooks, and registration forms for calls, letters, and visits. At the same time, a mediation handling system has been established to carefully receive letters, visits, and calls from residents. Through the formulation and implementation of various measures, community work behavior has been standardized, the enthusiasm of community cadres has been mobilized, the overall work level of the community has been improved, and a good foundation has been laid for carrying out work.

2. Seize favorable opportunities and resolve conflicts in a timely manner

In order to implement the work policy of "prevention first, mediation and handling", the Zhenxing Subdistrict Office will promptly handle community conflicts and disputes In the investigation work, we should grasp the key parts, key links and main contradictions, and do the work in a practical and detailed manner without leaving any dead ends or corners. Through the investigation, three "knowing things" should be achieved, that is, knowing the unresolved conflicts and disputes that have been investigated in the past; knowing the timely resolution of the conflicts and disputes that have been investigated this time; and knowing the major and important issues that may affect the stability of the unit and the district. Be aware of complex and difficult disputes. In the process of troubleshooting, we should achieve early detection, early control, and quick mediation, eliminate conflicts and disputes at the grassroots level in a timely manner, prevent and avoid the intensification of conflicts or induce new problems due to untimely investigation and untimely mediation, and strictly control the occurrence and conflicts of petition cases. intensify.

We have gained some experience in mediating residents’ conflicts. Usually, there are three steps to mediate neighborhood disputes:

The first is to listen. After the conflict, both parties have their own opinions. They each insist on their own opinions, only emphasize their own interests, and can't argue. At this time, you might as well let them all speak out and vent their anger.

The second is to persuade. First of all, you must seize the opportunity. When both parties are angry, you cannot persuade. You must wait patiently to calm down and rationalize before persuading. At the same time, you must put forward hypotheses according to their own ideas and deduce bad results; Then put yourself in someone else's shoes, analyze it from the other party's perspective, and persuade both parties to take a step back; finally, explain the powerful relationship from the perspective of how it affects each other's relationship.

The third is mediation, which is to mediate in accordance with the law and human relations, sort out conflicts, clarify responsibilities, solve practical problems, and completely resolve disputes.

Chen and Fan in Chuangchuangli Community have been neighbors for many years. Fan’s daughter and son-in-law were laid off and forced to make a living by steaming and selling steamed buns at home. The soot from the chimney drifted into Chen’s yard. , causing inconvenience to Chen’s life. Chen went to Fan several times, but to no avail. Chen went to the neighborhood committee in anger. After the community cadres patiently listened to the whole story, they were not eager to find Fan but found Fan the next day. First of all, we analyzed and persuaded him that his neighbor Chen had been very accommodating to him, and then criticized Fan for his bad attitude. Then he went to Chen's house to persuade him, explaining that Fan's family was forced to make a living by steaming and selling steamed buns at home, and they should understand and apologize on Fan's behalf.

After the two parties reached an understanding, we formulated a mediation agreement, and Fan renovated the chimney and added dust removal equipment to clean up the smoke and dust every day so that it would no longer affect the neighbors. The two families are in peace and harmony as before. Wei and Chen, residents of Guangshengli community, also had their relationship affected by Wei's building of a pig house. Community cadres have done a lot of work on this matter and mobilized social relations on both sides to do persuasion work, but they have not achieved the expected results. Chen’s son is serving in the Tangshan Army. On Army Day this year, we invited Chen’s wife to hold a symposium. The street cadres took the opportunity to do their work. Moved by our true feelings, Chen’s wife finally agreed. We received Wei’s request to build a pig house.

In the past few years, with the unremitting efforts of the street community, 369 cases of various conflicts and disputes have been mediated. The mediation rate has always been 100%, and the mediation success rate has reached more than 98%. Among them, there were 33 cases of guiding the masses to go through judicial procedures, and none of them were mass petitions, group armed fights or cases of people being transferred to prison due to civil disputes. It was achieved that "small things do not leave the community, and big things do not go out of the streets". The mediation team became the key to resolving local issues. It is an important force in social conflicts, promoting socialist legal system, and maintaining social stability at the grassroots level.

3. The combination of mediation and legal education can achieve effective results by treating both the symptoms and root causes

Mediating the conflicts and disputes that have occurred is only to treat the "symptoms", and the more important work of treating the "roots" must be done through We should do a good job in educating citizens about the law to improve their awareness of learning, knowing, using and abiding by the law, so as to more effectively avoid or reduce the occurrence of conflicts and disputes among the people.

In accordance with this idea, we have carried out extensive legal activities in the community. Organize residents to take legal classes and learn various legal knowledge. This year *** held 8 legal publicity and education classes, educating 400 people. More than 5,000 copies of the new "Regulations on Letters and Calls" were distributed to residents, deepening residents' understanding of the new regulations. The publicity board was used to publish 2 issues of "Oppose Cults, Happiness and Wellbeing" and 2 issues of "Regulations on Letters and Calls" from time to time, and opened a legal knowledge column to carry out regular and targeted legal education to unify the residents' thoughts on stability, stability, and well-being. Talk about the overall situation and dedication. Each community carries out various forms of legal education based on its own work characteristics. For example, the Guangshengli Community Neighborhood Committee spray-painted the words "Guangshengli Community Neighborhood Committee Publicity Board" on the hills of 12 residential houses where residents often gather to promptly publicize the policies, laws and regulations of the party and the country, and opened up a first-class platform for primary and secondary school students. The third classroom provides ideological and moral education to young people. Carry out traffic safety education activities for primary and secondary school students, and hold a "Traffic Safety Knowledge Competition".

Chuangchuangli Community and the No. 1 Primary School in the district jointly launched the "Little Building Leader" volunteer activity, aiming to participate in a series of social activities such as participating in the management and maintenance of public facilities, distributing promotional materials, and helping orphans and disabled people. Practical activities promote the social atmosphere of being civilized and polite, helping others, caring for public property, and protecting the environment. Due to the adequate publicity and education, community cadres and the masses have basically learned, used, understood and abided by the law, which has effectively improved citizens' awareness of obeying the law, acting in accordance with the law and treating others with integrity, thus reducing the number of community conflicts and disputes to a certain extent. Collective petitions with the masses took place. Materials on the advanced collective deeds of people's mediation work in the subdistrict office 4

xx Town is located in the southeast of xx County, bordering xx to the east and xx to the south, with an administrative area of ??169.16 square kilometers. The town currently has jurisdiction over xx administrative villages, xx communities, and 20 administrative institutions. The town currently has a population of x households and x people, including x agricultural population. In the past three years, the People's Mediation Committee of xx Town, under the direct leadership of the local party committee, government and county judicial bureau, has vigorously strengthened team building, fully exerted its functions, established and improved a three-level mediation network of town, village and community, and actively and conscientiously Carry out the investigation and mediation of conflicts and disputes, vigorously carry out legal publicity and legal education, and strive to maintain social stability, making a great contribution to the prevention and control system of the town's comprehensive social security management.

1. Pay close attention to organization building and improve the mediation network

People’s mediation work is the first line of defense to maintain social stability and resolve social conflicts. In the past three years, the xx Judicial Office has established xx people's mediation committees, including 1 town-level mediation committee, 7 mediators, 2 full-time mediators, 23 village-level mediation committees, and 115 mediators. There are 46 full-time mediators. Under the direct leadership of the County Justice Bureau and the town party committee and government, the xx Town Mediation Committee has established a multi-level mediation organizational structure and improved the mediation network by focusing on the construction of mediation organizations.

First, the xx Town People’s Mediation Committee was established to intensify the mediation of conflicts and disputes in the town, and is responsible for coordinating and handling major, difficult, and hot-spot conflicts and disputes of public concern throughout the town. . 23 people's mediation committees have been established in the administrative villages of the town, and a three-level mediation network has been established and improved.

The second is to take the opportunity of village-level elections and rural grassroots system reform to comprehensively adjust the town’s grassroots mediation organizations, strengthen guidance on mediation work, and recruit a group of mediators with mediation work experience and sense of responsibility. Comrades who are strong, enthusiastic about serving the masses and love mediation work have been absorbed into the mediation team, which has enriched the strength of the grassroots mediation team.

The third is to strengthen the training and education of mediators. Over the past three years, the xx Town Mediation Committee has insisted on holding more than four training courses for town-wide mediators every year to provide centralized training for mediators. Mediators are often organized to study the "People's Mediation Law of the People's Republic of China" and refine their mediation skills, so that the professional level and working ability of the majority of mediators can be further improved and lay a good foundation for their work.

Through the construction of mediation organizations, in the past three years, the mediation rate of various conflicts and disputes in the town has reached 100%, and the mediation success rate is more than 98%. For conflicts and disputes that cannot be mediated, we are actively guided to resolve them through judicial procedures. To prevent the intensification of conflicts, the mediation team has become an important force in resolving local social conflicts, promoting the socialist legal system, and maintaining grassroots social stability. There has not been a single case of group petitions, group fighting, or people being transferred to prison due to civil disputes in the town. People's mediation work has become an important part of the comprehensive management of social security in our town, effectively maintaining social stability.

2. Seize favorable opportunities and resolve conflicts in a timely manner

In order to implement the work policy of "combine adjustment and prevention, focus on prevention, use multiple means, and coordinate operations." xx Town The People's Mediation Committee insists on organizing monthly meetings for mediation staff to promptly investigate rural conflicts and disputes at various times, and promptly organizes relevant departments to resolve the signs of disputes identified. If the disputes discovered or that have occurred are complex and involve a large number of people, we will promptly intervene in the dispute mediation.

For difficult and complex conflicts and disputes, we resolve them one by one through repeated explanations, mobilization, publicity, mediation, and handling. Since 20xx, the xx Town People's Mediation Committee has mediated more than 996 conflicts and disputes, including more than 432 cases in 20xx, 10 difficult and major disputes; more than 434 cases in 20xx, 425 difficult and major disputes; as of 20xx, 5 On March 20, 130 disputes were mediated, including 6 difficult and serious disputes. Due to the good work in preventing the intensification of civil disputes, there have been no intensifications due to untimely mediation in the past few years, and no civil transfer to prison due to improper mediation. Cases and abnormal deaths have effectively maintained the social stability of xx town.

3. Combining the popularization of mediation and law, treating both the symptoms and the root cause to achieve results

Through work practice, the xx Town Mediation Committee has deeply realized that the leadership’s attention is the prerequisite for doing a good job in people’s mediation work, and establishes Improving the people's mediation organizational structure is the guarantee for doing people's mediation work well. Strengthening the training of mediation teams and improving professional capabilities are the foundation for doing people's mediation work well. Mediating civil disputes well and resolving conflicts among the people in a timely manner are the key to doing people's mediation work well. The key, but we have a deeper understanding: mediating the conflicts and disputes that have occurred is only a "standard" treatment of mediation work, and the more important work of "treating the root cause" is to improve citizens' learning of the law, The consciousness of knowing the law, using it and abiding by the law can more effectively avoid or reduce the occurrence of contradictions and disputes among the people. Use various forms of legal propaganda.

In legal publicity month activities such as 3.15 Consumer Rights Protection Day, 4.13 National Security Day, 6.26 International Anti-drug Day, and 12.4 National Constitution Publicity Day every year, the main leaders of the town will take the lead, and the Judicial Office will be specifically responsible. , set up an activity leading group, hung large banners, posted slogans, carried out legal consultation, and used posters, boards, radio and other forms to vigorously promote legal knowledge.

In particular, the mediation procedures for the "three major disputes", including the Land Contract Law, Marriage Registration Regulations, Traffic Law and Implementation Rules, are concisely listed and announced on the public notice board, making it clear to the public at a glance, making it convenient for the people and effectively improving citizens' compliance. The awareness of obeying the law, acting in accordance with the law and treating others with integrity has, to a certain extent, reduced the occurrence of rural conflicts and disputes, labor disputes and collective petitions by the masses, effectively maintained local social stability, and promoted the coordination of economic and social work. development and was well received by the masses. ;