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Supermarket Service Commitment Letter

In today’s society, letters of commitment are used more and more frequently. Although the letter of commitment itself has no legal effect, it has a binding effect. When signing a letter of commitment, your integrity must be tested. Do you always run out of words to write when writing a commitment letter? The following are 4 supermarket service commitment letters that I have collected and compiled. You are welcome to read them. I hope you will like them.

Supermarket Service Commitment Part 1

I am currently employed by (the company) to carry out on-site promotions in the supermarket due to work needs. During the period of stay, I will strictly abide by the following regulations of the company where I work. :

1. I will strictly abide by all management rules and regulations of the company and ensure compliance with employee management regulations and regulations;

2. I refuse to steal, misappropriate, eat (drink) ) Goods and property in the mall and theft of other company's property, otherwise I am willing to bear compensation equivalent to ten times the value of the property;

3. I will abide by the service requirements of "the customer is always right", Treat customers politely, and do not have any form of quarrels, disputes, disputes, or fights with customers under any circumstances (unless personal safety and personal dignity are seriously damaged), otherwise you will voluntarily bear all compensation caused;

4. I fully acknowledge the terms of the guarantee. Otherwise, I will voluntarily accept and obey any measures taken by the supermarket where I am located and will not raise any objections.

5. Make sure to rest on time, live in moderation, have moderation in everything, and pay attention to the amount.

6. Guarantee a hard-working, modest and prudent work attitude that is neither arrogant nor impetuous, optimistic and dedicated.

7. Ensure that you are in a good mental state at work and have continued interest and enthusiasm for your work.

8. Make sure to maintain high energy when going to work and adapt to the work environment as soon as possible. Attached: Copy of ID card.

This guarantee is made in duplicate and will take effect after signature.

My signature:

Date:

ID card number:

Where to paste a copy of your ID card

Sunshine Lejia Supermarket Year Month Day Supermarket Service Commitment Book 2

The purpose of customer service is "the customer is always right". Starting from the actual needs of customers, we provide customers with truly valuable services and help Customers can better purchase products, embodying the core service concept of "good 36524 employee image, good products, good customer relations and good brand", with the most professional service team to pay attention to customers' needs in a timely and comprehensive manner Every service requirement is met, and by providing extensive, comprehensive and fast services, customers can experience ubiquitous satisfaction and trustworthy and considerate feelings. I will promise myself to do the following:

1. Dress neatly and cleanly, look dignified, and behave in a civilized manner.

2. Maintain service with a smile, a kind attitude, and standardized language.

3. Be polite and provide enthusiastic service.

4. No matter what the reason is, we will resolutely not allow customers (except abnormal people) to have conflicts, adhere to the "Service Guidelines", and do not retaliate when scolded or hit (you can call the police at 110 to handle the matter) ).

5. Create a good service environment and resolutely implement the "Fifty Store Basics".

6. Ensure that no information about the store will be leaked, and do not provide store employee information and what happened to others (except law enforcement officials).

7. Customer complaints must be received enthusiastically, and on the premise of safeguarding the interests of the store and the company, explanations must be made realistically, reported in a timely manner, and resolved within a time limit. The tense must not be aggravated due to personal negligence.

8. Colleagues should live in harmony with tolerance and should not be suspicious, insulting, or fighting. I will fulfill the above commitments and ensure to abide by and implement the company's relevant service systems. If there is any violation, all losses caused to the company will be borne by me and I will accept the company's punishment (type of punishment: 1. Demotion, 2. Dismissal, 3. Fines), if illegal incidents are involved, accept the legal system.

Commitment person: ____________

Supermarket Service Commitment Letter 3 on ______year______month______day

Good leaders, I am very capable Participate in the bidding here and hope to have the opportunity to cooperate further.

First of all, let me introduce our company. X large supermarket was established in 20xx with a registered capital of 4.8 million yuan. It is a large state-owned commercial enterprise in Xuzhou and is a household name in Xuzhou. It has two hypermarkets and more than 40 chain stores. It has a wide range of operations and a wide range of quality. There is a lot of room for consumers to choose. The business philosophy is to guide and meet the needs of consumers. Sales are based on membership and group purchasing. The business is conducive to customers, quality is the first priority, and customers are assured and satisfied. The sincere service enables customers to have a warm feeling of going home, make shopping happy, and strive to improve and innovate the beautiful and happy life of the people of the city. After years of honest management, we have gained a lot of management experience, which has attracted the patronage and love of factories, mines, enterprises, institutions, ordinary people and soldiers. We have won many outstanding titles such as civilized unit 3A collective and trustworthy enterprise in Xuzhou.

As a large-scale state-owned commercial enterprise with a history of 12 years, we have a profound cultural heritage and very strong commercial competitiveness. First of all, we have a strong supplier system and cooperate with various large domestic enterprises and agents in Xuzhou. The supplier directly signed a long-term supply agreement. As a large-scale store supplier, in order to achieve long-term cooperation with our company, it provides our company with various preferential policies and preferential activities to ensure that we can provide competitive commodity prices for officers and soldiers, so that the troops Officers and soldiers can enjoy hypermarket-style affordable and high-quality shopping without leaving home. In order to ensure the quality of the goods sold in the supermarket, our own quality supervision department works meticulously. Each batch of goods is subject to quality inspection and date verification to ensure nothing is missed. If our company has a chance to win the bid, we will make the following commitments:

1. The product quality qualification rate is 100%, no counterfeit, no expired, no three or three products, warm and thoughtful service, and never tire of asking questions. There is a suggestion box at the entrance of the supermarket, where officers and soldiers can put forward opinions and suggestions at any time. The company sends personnel to inspect regularly, and the company will do its best to improve it until the officers and soldiers are satisfied.

2. Establish various supermarket internal quality management systems in accordance with market access standards. And consciously accept inspections from Party A and the local price department and health department; and prevent the purchase and sale of counterfeit and shoddy goods.

3. Strengthen the daily management of quality, do a good job in obtaining certificates and inspection and registration of purchased goods to ensure that the source of goods is legal and authentic; frequently check the internal and external quality of goods on the counter, and strictly implement various standards for product access. Guarantee not to sell any substandard goods.

4. The store is decorated according to the standards of the city’s chain stores. The products use information management and POS automatic cash registers, so that the officers and soldiers can see the prices of the products at a glance and make purchases clearly.

5. Cooperate with multiple suppliers. The manufacturers will provide support from time to time. We will deliver all kinds of preferential policies or gifts to you.

6. Special products are launched every day, which are genuine and economical; at the same time, new products are continuously launched to meet the growing needs of officers and soldiers.

7. Ensure that product prices are lower than the average retail prices of the three major supermarkets, RT-Mart, Carrefour, and Wal-Mart, so that officers and soldiers can truly enjoy benefits.

8. Poverty alleviation and support for the army and charitable donations have always been the tradition of our company. The company will allocate part of the funds for poverty alleviation and support for the army every year.

9. During the festival, small holiday gifts are distributed to officers and soldiers.

10. Help officers and soldiers order tickets and mail items for free.

11. The operating hours are consistent with the work arrangements of the troops in the camp and do not affect the normal combat readiness, training, work and life order of the troops.

12. Strictly abide by the various rules and regulations of the army.

Best, thank you all again, I hope the officers and soldiers here will give us XXX a chance to serve you, so that we can do better.

Commitment party: Supermarket Convenience Branch of XXX Business Development Co., Ltd.

Supermarket Service Commitment Book 4 on xx, xx, 20xx

In order to strengthen industry self-discipline, To standardize commodity operation behavior in the circulation field, advocate honest operation and fair competition, create a safe consumption environment, promote the healthy and orderly development of the commercial circulation market and the establishment of a commodity quality integrity system, we solemnly promise:

 1. Conscientiously Comply with the "Obligations of Operators" and "Product Quality Responsibilities of Sellers" stipulated in the Consumer Law, Product Quality Law and the new Food Law, comply with laws, regulations and policies for industry development and management, and actively Promote the construction of professional ethics in this industry.

2. Encourage and support legal, fair and orderly industry competition, and oppose the use of unfair means to conduct intra-industry competition.

3. Consciously safeguard the legitimate rights and interests of consumers and do not use format contracts, store notices, notices, statements, etc. to infringe upon the legitimate rights and interests of consumers.

4. In terms of quality, ensure that the company’s product purchase channels are legitimate, that all certificates, photos, and tickets are complete, that the quality of the products on the counter meets national standards, and that it does not distribute rotten, expired, or expired products in other countries. Products that have been explicitly eliminated shall not be distributed, and products containing hazardous substances that are harmful to human health shall not be distributed. The quality requirements of the products and their identification certificates shall be strictly observed, and the purchase of products whose quality does not conform to the certificates shall be refused.

5. In terms of price management, strictly abide by the "Regulations on Prohibiting Price Fraud" promulgated by the State Planning Commission to ensure that the company's products are clearly priced, measured correctly, and do not engage in price fraud. We strive to achieve price integrity and consciously accept consumer supervision. Price reporting hotline: 12358, consumption reporting hotline: 12315.

6. Consciously resist fake certificates, and actively report and expose the makers of fake certificates. If false certificates are discovered during market inspections by administrative law enforcement agencies, the distribution company shall bear corresponding responsibilities.

7. Ensure that the products and advertising contents are true and legal, do not engage in false propaganda, and do not deceive and mislead consumers.

8. Strictly implement the "Three Guarantees" regulations, strive to provide consumers with proper and thoughtful after-sales service; promptly and properly resolve consumer complaints, and actively compensate consumers for their losses.

9. Consciously support and cooperate with the industrial and commercial administration authorities in the supervision and management of commodity quality.

10. In addition to making a public commitment in the media, you can also hang a service commitment slogan in a prominent position in the store with content such as not selling counterfeit and shoddy goods, not engaging in commodity transaction fraud, etc.

11 Strictly abide by the commitments, strive to improve the quality of the company's products and services, consciously accept supervision and criticism from all walks of life, jointly resist unhealthy trends in the industry, and create fair competition, honest management and A market environment where you can consume with confidence.

Commitment unit: xxxx

Commitment date: xx month, 20xx