How to complain about the poor service attitude of rookie station? What are the solutions?

Complaints are useful if consumers encounter problems such as poor service attitude and poor attitude of staff in rookie stations. Consumers can call the official customer service hotline of Cainiao Station "95 19666", or call the hotlines 12305, 12345, 123 15. After accepting the complaint, the regulatory authorities will find out the situation, and if the situation is true, they will impose penalties according to specific facts.

How to complain about the staff of the rookie station?

1. Call the customer service phone of Cainiao Inn: 95 19666.

If consumers notice that the rookie station has service attitude problems, disputes with the rookie station, and economic losses caused by the rookie station, they can call the manual customer service phone and transfer the phone to the manual customer service to make relevant complaints.

2. Call "area code+12305" or log on to the "State Post Bureau Complaint Website" to complain about the staff of the rookie station.

The State Postal Administration is the government supervision department of the rookie station. If the user has complained to the rookie station, but the rookie station has not given a reply or is not satisfied with the solution, he can complain to the General Post Office.

3. Contact 123 15 for consumer complaints or log on to 123 15 to complain about the staff of the rookie post station in official website.

There is a consumption relationship between consumers and the rookie station, that is to say, if there is a problem with the service quality of the rookie station, you can complain to the 123 15 Consumer Association.

4. Call the "area code+12345" citizen service hotline to complain about related issues.

The reason is that since 2022, many provinces and cities in China have stopped using the hotline 12305 and integrated it into the citizen service hotline 12345. Users can call the mayor hotline 12345 to make complaints.

5. Make a complaint to the staff of the rookie post office at the official account of WeChat in the official complaint center of the "Postal Consumer Complaints" post office.