Window service personal advanced deeds _ window service personal main deeds

The job of window service is to deal with people directly, so we should keep the appearance clean, keep a good attitude and help people solve problems with a smile. The following is my model essay on sorting out personal advanced deeds of window service. Welcome to read!

& gt& gt& gt Click more exciting &; Advanced events of ldquo window service &; Rdquo window service personal advanced deeds? In recent years, under the guidance of Scientific Outlook on Development and the spirit of the Third, Fourth and Fifth Plenary Sessions of the 17th CPC Central Committee, I have adopted & ldquo to serve the people and contribute to society &; For the purpose of rdquo, we pay attention to learning political theory, industrial and commercial business and civilized knowledge, strive to improve ideological consciousness and moral cultivation, be brave in innovation and practice in our work, constantly improve the service level and quality, and strive to establish a good image of the industrial and commercial window.

First, strengthen learning and constantly improve their own quality.

I always put the improvement of my own quality and theoretical accomplishment in the first place, constantly strengthened my political theory and professional study, and worked hard to adapt to the industrial and commercial administration under the new situation. Politically, through learning &; Ldquo Theory of Three Represents theory. His important thoughts and important theories of scientific outlook, especially studying the spirit of the Third, Fourth and Fifth Plenary Sessions of the Seventeenth Central Committee, further strengthened party spirit and firmly established the purpose of serving the people wholeheartedly; In business study, after busy work, I can spare time to study by myself, systematically study the Company Law, Regulations on the Administration of Company Registration, Administrative Licensing Law, Food Safety Law and other relevant laws and regulations, humbly ask old comrades about the difficult problems encountered in the registration process, and strive to improve my professional quality and practical operation ability.

Second, work hard and earnestly perform industrial and commercial duties.

As a member of the industrial and commercial window of the administrative service center in _ _ _ District, everything I say and do represents the overall image of the industrial and commercial department. Therefore, I actively changed my work style, worked hard, and successfully completed the tasks assigned by the leaders:

(1) Enterprise registration

In strict accordance with the statutory pre-approval system, for high-risk enterprises listed in the scope of safety production license management by the state and the province, the safety production license is regarded as a necessary condition for registration review. If the pre-examination is insufficient,

If the conditions for approval are met, those that do not meet the conditions will not be registered. Adhere to the strict examination and registration according to law, and conscientiously implement the first inquiry responsibility system, commitment service system, time-limited completion system, AB angle system, accountability system and&; Ldquo lacks a supplementary system for non-essential items &; Rdquo efficiency system, for example, the receptionist can answer questions, do things, do urgent things quickly, and do special things. Since entering the district service center, * * * has accepted all kinds of enterprise name pre-approval 126, industrial and commercial registration 388, change registration 554, cancellation registration 36, re-licensing and filing business 55, and printing food circulation license 33. According to & ldquo's lack of non-essential supplementary system &; Rdquo issued the business license on the spot and obtained the certificate of legal representative for 1 12 enterprise.

(2) Administrative guidance work

For enterprises that have problems found in the process of change, registration and annual inspection, I will take administrative guidance to correct them, so as to urge enterprises to correct them as soon as possible. Since the implementation of administrative guidance, our bureau has issued administrative guidance proposals to three enterprises, administrative guidance reminders to 12 enterprises, and administrative guidance warnings to 1 2 enterprises, all of which have been standardized as required and have been well received by the guiding business households.

(3) External inquiry work

In strict accordance with the requirements of the State Administration for Industry and Commerce's Measures for Inquiring about Enterprise Registration Archives and the Provisions on Inquiring about Enterprise Archives of Sub-bureaus, we conducted external inquiries, and received 653 inquiries from enterprises, 82 inquiries from lawyers and 2 inquiries from courts.

Third, be honest and self-disciplined, and establish a good industrial and commercial image.

Always remember that you are a party member, always put the interests of the party and the people above personal interests, adhere to the principle of major issues and the style of work of minor issues. Honest and diligent, strictly implement the provisions of honesty and self-discipline. Consciously put an end to abusing power for personal gain,&; Ldquo Eat, Take, Card, Want and Report &; Rdquo phenomenon. Can seriously abide by&; Ldquo six prohibitions &; Rdquo and ShengJu &; Ldquo Five Prohibitions &; Rdquo pays special attention to the construction of its own political style and style, maintains the image of the industrial and commercial team with its own practical actions, and establishes the prestige of the party among the people.

Window Service Personal Advanced Deeds Part II On the road of _ _ _ _ _ county, the flag of _ _ _ _ company fluttered in the wind. Under this banner, there are a group of girls with an average age of only 26. They are all smiling, full of energy, and receive every customer who comes to handle business with heart. This is a dynamic team, and Wang is one of them. Although she is the business hall manager, the girls prefer to call her&; As the leader of the team, the elder sister of ldquo has been working hard for 365 days. Ldquo_ _ _ _ _ _ _ _ & amprdquo's solemn commitment makes youth blossom into a sea full of fragrance.

Study hard and enrich yourself.

At the end of _ _ _, _ _ Company made efforts to strengthen &; Ldquo window &; In the construction of high-quality service, rdquo transferred Wang _ _ _ _ _ _, the monitor of the _ _ center, to the manager of the business hall of the service center. As the saying goes, interlacing is like a mountain. Although they are all in _ _ _ _ enterprises, one is a purely technical post and the other is a service post, which is a huge change of 180 degrees for her. As a long-term companion with cold equipment and never dealing with customers, she didn't flinch at all. Ldquo Since the leader believes me, I will do it well. & amprdquo, that's what she said, especially so.

New arrival service &; Ldquo window &; King rdquo _ _ _ does not have much burden. She thinks that as long as she has a good attitude and is more patient and careful in the service post, there should be no big problem, but this is not the case. Because she knows nothing about _ _ _ _ marketing management, industry norms and service knowledge, she always feels that she is a dwarf and helpless in the face of various inquiries and questions from customers. At this time, she soon realized that in _ _ _ _ enterprise, a highly specialized & ldquo window &; It is not enough for rdquo to be an excellent service person only by smiling and enthusiasm. Only by mastering excellent business knowledge and skilled service skills can we provide customers with satisfactory services.

Therefore, she devoted most of her energy to her study, tried her best to collect books on marketing services from leaders and colleagues, studied theoretical knowledge, industry norms and service skills day and night, and accumulated a lot of knowledge and experience through practice. Shortly thereafter, the company began a provincial service demonstration &; Ldquo window &; With solid business knowledge and excellent service skills, rdquo not only meets the needs of visiting customers in service, but also can calmly deal with many inspections and questions from superior companies and leaders.

& ampldquo No matter how strong a person is, it is useless. The business hall is a team, and whoever loses the chain will affect the image of the whole company. & amprdquo In a service incident, Wang _ _ _ deeply realized this truth. It was a weekend, because Wang had not had a holiday for several months, so he managed to stay with his twin children for one day. When the mother and son were happy, the business hall suddenly called, reflecting a dispute between a customer and a salesman. The customer was very excited and asked to complain to the superior. At this point, Wang _ _ _ _ ignored the complaints of her husband and children and quickly rushed back to the business hall. Upon inquiry, it turned out that the customer had paid the _ _ _ _ _ fee overdue, and the toll collector failed to explain the standard of collecting liquidated damages, which caused the customer's dissatisfaction. Although after patient explanation, the customer finally dispelled doubts, but through this incident, Wang _ _ _ fully realized the importance of team quality.

In the following days, Wang _ _ _ worked hard to improve the professional ability and service level of the players. Invite the company's marketing experts to carry out training, adjust their business knowledge every month, and lead team members to visit and study in advanced units. Through multi-pronged measures, everyone's work skills, service etiquette and service skills have been greatly improved. At the same time, Wang _ _ _ also attaches great importance to example. Whether it's windy or rainy, whether it's overtime the night before, Wang _ _ _ _ is always the first to come to work and greet customers with a comfortable smile. She also insisted on holding a morning service meeting, summed up the shortcomings of the previous day's work in time, taught her sisters how to communicate with different customers from a realistic perspective, and looked at & ldquo;, laughed, said and moved &; The five skills of rdquo are integrated into service practice. Under her leadership, the atmosphere of learning from each other and catching up with each other among members of the business hall is getting stronger and stronger. Over the years, although the industry requirements are getting higher and higher, the workload of the team has doubled, but there has not been a service complaint, and the business hall has won many honorary titles such as advanced team, civilized window and youth civilization number.

Serve with your heart and get a good reputation

Seven years have passed in a blink of an eye, and these seven years seem like yesterday to Wang. Because since &; Ldquo changed his career. From that day on, the belief of not giving up and not doing anything took root in her heart and never wavered. It is precisely because of this dedication to her career that she has been guiding customers to handle business for seven years, welcoming customers to visit and answering their questions &; Although hellip& amphellip has received countless people, everyone has one thing in common, that is, they return home satisfied.

& ampldquo We are representatives of enterprises, and we can't affect the service quality because of personal emotions. There must be a reason why customers are dissatisfied. Be sure to put yourself in the other's shoes, find out the reasons behind it and solve the problem in time. This is the only way to satisfy customers. & amprdquo7 In the past seven years, this is what Wang _ _ _ _ said to the team members most at work.

In 20____, with the company's new office building about to be put into use, the overall relocation project of the business hall was put on the agenda. In order to ensure that customers can handle all kinds of business normally, she prepared two months in advance and called team members to actively plan. On the one hand, she strengthens the publicity of changing business address and time, communicates with various agency outlets, and improves service quality; On the other hand, we are committed to the service environment construction of the new business hall, and try our best to make suggestions for the decoration and layout of the business hall from the customer's point of view. In the new business hall, whether it is the debugging of automatic payment machines, the placement of customers' chairs, the arrangement of charts on the wall, the setting of convenience facilities and so on. This is inseparable from her careful design.

As the new business hall is far away from the old city, some customers in the old city began to express their dissatisfaction one after another shortly after it started to operate. It's inconvenient for ldquo to move so far&; Rdquo& ampldquo Yes, it's too much trouble to pay the handling fee. If you are late, you will be fined, which is not for the customer &; Rdquo& amphellip& amphellip When the first charging peak of the new business hall arrived, Wang _ _ _ _ could hear such complaints every day, which made her once again lost in thought for the improvement of the service environment. & ampldquo Yes, although the service facilities have kept up, it is difficult to satisfy customers without convenience. & amprdquo thought of this, and Wang _ _ _ _ immediately summarized the customer's feedback to the company's leaders, who attached great importance to it and decided to restore the charging point of the business hall in the old city. Considering that the facilities of the old business hall are outdated and can no longer meet the service demand, 20 1 1 Company invested in its renovation, which provided great convenience for customers in the old city to pay fees.

Work is always the first to come, but Wang is often the last to leave. & ampldquo I'd rather be an hour late than let my customers run for ten minutes in vain &; Rdquo, this is her motto. In addition to paying fees every day, dozens of customers come to consult and handle various businesses, especially during peak hours. Wang is often too busy to get away. As long as the customer is still in the business hall, she will take her time to answer patiently, guide the customer to fill out the form and go through the formalities, and try to save the customer the trouble of running again the next day. 20 12 1 10 due to the relocation of large-scale vegetable markets in urban areas, a large number of customers handle business such as account cancellation and relocation. Considering that the customer was pressed for time, she completely forgot that she was suffering from a bad cold, patiently explained it over and over again, took the lead in checking the information files of every household, filled in work orders one by one, and communicated with the operation team by telephone. I am so busy that I drag my tired body off work every day. Because she used her voice too much, she got vocal nodules and couldn't say a word for the next few days. In this way, day after day, year after year, many customers who have handled business have remembered her, and some have established long-term contact with her. & ampldquo, if you have any questions in the future, just call me directly, so as to save a trip. & amprdquo Whenever I get off the phone with a client, Wang always tells me this.

Dedicate with your heart and pass on love

In his work, Wang is famous for his seriousness and responsibility. As a backbone member of the company's volunteer team, she is like a continuous force, actively participating in voluntary activities such as corporate propaganda, poverty alleviation, public welfare and environmental protection, silently nourishing the hearts of poor children and people in need.

Popularize _ _ _ _, safety knowledge, etc. Is a key work of _ _ _ enterprise. In order to enable the broad masses to master more policies and regulations and use _ _ _ _ safely and correctly, I'm afraid Wang _ _ has sacrificed a lot of rest time to engage in _ _ _ _ propaganda work, which even she can't count. Not only in the annual &; ldquo3. 15 & amp； Rdquo Consumer Rights Day,&; Ldquo6. 12rdquo safety publicity day,&; Ldquo 12.4rdquo is responsible for special publicity activities in special periods such as legal publicity day. Every year, she organizes several safety publicity activities that the company has to carry out, such as entering the campus, the community and the enterprise. In the face of customers' inquiries and questions, she can answer them one by one, with clear and comprehensive explanations and easy to understand. Customers who have exchanged business have all given her thumbs up, and even employees of relevant business teams are full of praise:&; Ldquo's answer is professional and can be understood quickly by customers, which is much better than ours. & amprdquo

In recent years, the company's Youth League Committee has taken caring for the elderly, left-behind children and other vulnerable groups as an important part of volunteer service. As a member of the Youth League Committee, she is actively keen on these public welfare activities. Knowing that the company had formed a pair with several left-behind poor children in _ _ _ _ primary school, Wang _ _ immediately set up a service file, visited them in his spare time, recorded the children's situation one by one, and mobilized people around him to help them according to the actual situation. 20 13 On the eve of the Spring Festival, Wang _ _ _ _ and several colleagues took down jackets, gifts and lucky money to express their condolences to six poor children. At the sight of her arrival, the introverted children became lively, chatting and playing games with her happily, and the children affectionately called her & ldquo Kiss Aunt &; rdquo。 Seeing the children's heartfelt smiles, Wang secretly made up his mind to do his best to help those in need. For a long time, she took the lead in many weekend volunteer activities, and used her rare rest time to visit every nursing home in the county, enjoying the pleasure of bask in the quilt, manicure, foot washing and hair combing for the old people.

Wang is a person who loves life. She likes sports and painting. At the same time, she is a good wife and keeps the family in good order. She said: & ldquo To change others, we must first change ourselves; To make things better, make yourself better first; Only by continuous learning and enrichment can we truly realize our own value. & amprdquo

A drop of water can shine on the sun. Through the window of _ _ _ _ _ _ business hall, more and more people got to know Wang _ _ and her team, and more and more people felt the service enthusiasm of _ _ _ _ company. Over the years, Wang _ _ _ started from the side bit by bit, adhered to the concept of quality service with his words and deeds, and fulfilled his promise of quality service, and wrote a colorful _ _ _ song with his own efforts and sweat!

The third part of personal advanced deeds of window service _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _. Window &; Rdquo works.

Comrade Ren Ming began to work in _ _ _ _ _ _ Industrial and Commercial Bureau from 1980, and worked in grass-roots industrial and commercial offices and institutions successively. 200 1 Transferred to Yinzhou District Public Service Center Market Supervision Administration due to work needs &; Ldquo window &; Rdquo, I have been working for 35 years.

In 35 years of industrial and commercial work, she always remembers a sentence from Comrade Lei Feng &; Ldquo people's life is limited, but serving the people is infinite &; Rdquo, always insist on&; Ldquo has made new progress in serious study, a new realm in life, new achievements in doing things and a new image in life & the purpose of Rdquo is to constantly spur and motivate yourself. In many years' work, I have won the praise of the masses at all levels with the unique delicacy, persistence and enthusiasm of lesbians, established a good image of the people's public servants in the eyes of the masses, and established a good image of the industrial and commercial departments in the eyes of enterprises.

She is a good cadre in the unit. She tries to set an example in her work and life. She actively refers to all kinds of study and training organized by the unit, carefully records her study, helps backward comrades improve their quality, consciously puts what she has learned into practice, and serves enterprises and the masses. She said: My parents taught me from an early age to study hard and report to the society when I grow up to solve problems for more people. As soon as she is busy with her work at hand, she studies the latest theoretical knowledge and industrial and commercial administration laws and regulations seriously, often looks up information online, updates her knowledge and absorbs experience, and at the same time helps one-stop shop & ampldquo window &; Rdquo other employees make progress together.

She is a good assistant to the leader. She worked in obscurity at the grassroots level for 35 years. Every time she arrives at a new post, she first corrects her work attitude, and strives to improve her post skills by learning from books, the Internet and old comrades, so that she can practice a perfect skill. One-stop is the busiest job in the world, and the Industrial and Commercial Bureau &; Ldquo window &; Rdquo is also the busiest unit among all the units in one station. In 200 1 year, when selecting specific candidates, the party group of the industrial and commercial bureau at that time needed a comrade who was proficient in business, independent, diligent and honest, willing to contribute and reassuring the leaders. Ldquo window &; Rdquo finally took over this important task, which was 15. Now colleagues around her are constantly bringing in, and she is 54 years old, nearsighted and in poor health, which is not suitable for working in front of the computer for a long time, but she never thought of changing jobs from this position, and she also had her first one-stop job & ldquo young soldier &; Rdquo became the worker who stayed the longest &; Ldquo ice & rdquo； .

She is a good public servant of the people. She is clean and honest, maintaining the true nature of a public servant; She loves her job and always puts it in the most important position. From the then Industrial and Commercial Bureau &; Ldquo window &; Rdquo has been thinking about how to improve since she started working &; Ldquo window &; Rdquo work efficiency. At work, she is specifically responsible for&; Ldquo business license &; The approval, acceptance, consultation, review and distribution of rdquo place names should also be handed over to all grass-roots units &; Ldquo window &; Rdquo gives guidance. One-stop & ldquo window &; Rdquo has few staff, and receives many visitors from outside every day, which has a heavy workload. However, she actively studies solutions, improves service quality, creates a high-quality service environment, and strives to simplify service procedures and shorten acceptance and review time. She warmly and quickly received, consulted and accepted migrant workers, helped them fill out forms and guided the review of each material. While doing a good job in the window, she also actively adheres to humanized service, warmly receives every foreign clerk, and provides free paper, pens, glue, scissors, inkpad and other items to facilitate the masses to handle affairs, and takes pains to solve the consultation and handling matters of the clerk. Sometimes, in order to take care of the problem of incomplete materials of clerks who are far away from home, we should teach them by hand, settle the case on the spot if possible, and never let the other party run errands again, which avoids the inconvenience caused by the clerks running back and forth, facilitates the registration and change of the clerks, and realizes the work from acceptance to settlement & ldquo one-stop & rdquo service. One day in the first half of this year, an old man came to take pictures. He is over 60 years old, with bad eyes and bad legs and feet. _ _ _ _ _ _ saw it, immediately asked him what he wanted to do, and then helped him fill out various forms until the old man left the one-stop shop with satisfaction.

Under her suggestion, all administrative licensing, non-administrative licensing and public service matters have been standardized and publicized in one stop, which greatly facilitates the people to consult. In order to better implement the convenience service, she put her work &; Ldquo window &; As a bridge to communicate with ordinary people, rdquo establishes &; All departments in ldquo are service departments, all posts are service posts, and all civil servants are service providers &; Rdquo is committed to creating a civilized window. As soon as she comes, she will do a good job in approving the names of the enterprises she is in charge of, and do urgent things and special things at any time; Every business can stand the test of law, the postgraduate entrance examination of time and the test of superiors. Over the years, there has been no complaint about administrative violation and overdue service quality. She often says: window work is my job, and doing a good job is my greatest wish. I want to do more good and practical things for the masses. Once, a foreigner went to a one-stop shop to take photos, but he knew nothing about how to take photos and submit them. Hong Ping helped him check the name of the enterprise, instructed him how to prepare other formalities, and told him the address and telephone number of the relevant formalities department in detail. Southern personnel wanted to invite her to dinner to thank him, but she politely refused.

She is a bosom friend of her colleagues. After work, she always remains optimistic, cares about her colleagues, understands their difficulties, and enthusiastically lends a helping hand to bring warmth to every friend around her. People who know her say this: the place where she worked, the unit there can not do without her; There are many of her friends where she lives.

She is a filial daughter. Her parents are not only old, but also sick for many years and need the care of their children. _ _ _ _ has only one sister. In order to take care of her mother and not delay her work, she takes advantage of her lunch break to go home and take care of her parents every day. Later, when her father died, her 79-year-old mother was lonely and couldn't do without the care of her children. But she never takes up working hours to be filial and stick to her work and family.

Over the years, Comrade Ren Ming has been rated as an advanced worker and an outstanding civil servant by units and systems for many times. She has been sticking to the front line of work, interpreting the true meaning of service with a highly responsible work attitude and extremely skilled business skills, and constantly achieving self-transcendence. Her work has been well received by the district government affairs center, the district industrial and commercial bureau and the working masses, and the satisfaction rate of the enterprise feedback is 100%. She and her colleagues have been working in ordinary posts, making contributions, loving their posts and being dedicated to their work, and putting service first. She insists that as long as she works in her post for one day, she will resolutely fulfill her promise &; Mdash is a waiter who escorts the enterprise and works hard to revitalize his hometown.

& gt& gt& gt The next page is even more exciting &; Ldquo Personal Window Service Major Events &; rdquo