A customer asked for 10 jars of free kimchi, and after being refused, he angrily smashed the hotpot restaurant. How do you evaluate it?

The customer asked for 10 jars of free kimchi. After being refused, he angrily smashed into the hot pot restaurant. The quality is extremely low.

In a hot pot restaurant on Nancheng Avenue in Chongqing, a customer wanted to pack 10 jars of kimchi. After being rejected by the store clerk, they overturned all the kimchi, claiming the store was making false claims and threatening to complain. Later other customers came to watch. The three of them knew it was embarrassing, so after knocking over the kimchi in the store, they left without paying. This hot pot restaurant has started a trial operation. During the opening promotion, the ten kinds of kimchi in the store were free and unlimited. But this customer packed up all our kimchi. There are ten altars in total. We prepare ten kinds of kimchi, each of which weighs about ten or twenty pounds. Mainly because they are too exaggerated. The owner of the restaurant said, "Then our waiter went over to persuade her, because our boss prepared just these. After they packed them all, there would be no more customers behind them." ?

After the dispute, the customer angrily overturned the kimchi altar. Afterwards, the owner of the hot pot restaurant said: "It's nothing." Sometimes emotions are inevitable. We have not received any complaints yet. The main reason is that I think we should cherish food, and it is not good to waste it if we don’t finish it. ?

After this incident was exposed, many netizens found it difficult to understand the male customer’s behavior and felt that he was being unreasonable. In fact, the editor believes that in addition to the unusual behavior of this customer, there is also a problem with the restaurant's promotion settings. Because the store stated that it was free, unlimited supply and packaging. Although this customer made such a request, although it seemed excessive, there was nothing wrong with it if we took a closer look.

Through this incident, restaurant owners are also reminded that when conducting promotional activities, they must set the conditions for the activities well. Otherwise, in addition to being easily taken advantage of, the reputation of the restaurant may be ruined due to lack of rigor. This incident attracted enthusiastic attention from netizens. Some netizens believe that customers are not at fault, and merchants must be held responsible for what they say. More netizens said that the customers were a little bit picky about their words, and even smashed the store without giving them money. Some of them were too much, and they might even be intentional.

There are also sober netizens who say that no matter how immoral the packaging is, it is wrong to destroy the place.

Teacher Luo from @12: It doesn’t matter if you take things, but smash them? I suspect they are deliberately trying to cause trouble. Let’s check to see if they are evil forces.

@Highbury's Bells-1900: ?Free packaging?, can be regarded as a gift contract (invitation), which has not been notarized and has not been actually delivered, and the gift object is not charity. Institutions and other public welfare organizations, the donor has the right to terminate at will. Intentionally knocking over the kimchi jar constitutes infringement, and the amount of loss reaches more than 5,000 yuan, which constitutes intentional damage to property.

In fact, many businesses use exaggeration in their promotions, just to attract attention and attract more customers. The vast majority of customers only regard it as a hobby for merchants' promotion and don't care too much, so they are all fine with it. But once you encounter a customer who is serious or has ulterior motives, you may end up making trouble and eventually turn into a farce. This incident also reminds merchants that publicity should be more realistic, as false publicity may bring trouble to themselves. Consumers should also know that merchants’ promotions are somewhat exaggerated. If you go there just for the promotional points, it is best to confirm before purchasing to avoid an unpleasant consumption experience.