Guidelines for epidemic prevention and control of tourism industry during the Spring Festival in Conghua District, Guangzhou

Guide to epidemic prevention and control of tourism industry in Conghua District

In order to achieve the goal of "safe, orderly, high-quality, efficient and civilized" holiday tourism market and create a good tourism market environment, this work guide is formulated according to the spirit of national, provincial, municipal and district holiday work instructions and deployment requirements, combined with the actual work of the tourism industry in our region.

(1) Tourist attractions and resorts

1. Formulate and implement the tourist flow control scheme, strictly follow the requirements of "quota, reservation and peak shift", and make an online reservation to enter the park, and control the number of tourists received not to exceed 75% of the maximum carrying capacity.

2. Organize staff and consumers to strictly implement normal prevention and control measures such as code scanning (including checking travel tracks, measuring body temperature and wearing masks). Implement real-name registration of personnel, and arrange tourists to enter the park by time and time according to the online real-name registration system.

3. The tourist service center should place publicity materials for prevention and control in COVID-19, distribute them to citizens and tourists free of charge, and remind tourists of the precautions for epidemic prevention and control in the process of traveling in time through websites, official WeChat accounts, signboards, broadcasts and electronic display screens.

4. Do a good job in the sanitation and disinfection of tourist service centers, ticket purchase windows, entrances and exits, sightseeing trails, observation decks, toilets, parking lots and other public places, ventilate and clean the closed buildings, amusement equipment and dining places in the scenic area, and keep the facilities such as hand washing and spraying in normal operation. Do a good job of garbage classification in scenic spots.

5. Strengthen the inspection and guidance management of the entrances and exits of tourist attractions, main passages, important tourist spots and rest and dining areas that are easy to form crowds, keep the distance between people and prevent tourists from crowding and gathering; When necessary, take measures such as closing scenic spots and diverting tourists to ensure the safety of tourists.

(Two-star hotels and homestays (referring to other hotels or accommodation industries)

1. Strengthen the management of hotels, homestays and public places, control the gathering of people in the lobby or lobby, and strictly implement normal prevention and control measures such as code scanning (including checking trips, taking temperature, wearing masks, etc. ), through the "Suikang" applet, do a good job in the health examination of employees and residents, and implement the real-name registration and information reporting system. Staff protection and epidemic prevention and control training should be implemented, and staff must wash their hands strictly, disinfect at all times and wear masks.

2. Implement the sanitary management system of room ventilation and disinfection, and strictly implement "one guest and one disinfection" for daily necessities in the room; During the epidemic period, it is suggested to stop using air conditioning and ventilation system, and try to use direct window ventilation, at least three times a day in the morning, at noon and at night, with each time not less than 1 hour; Regularly focus on the disinfection of public areas such as restaurants, public facilities such as elevator buttons, air-conditioning facilities such as kitchens and filters, sanitary ware such as hot water systems and mops, and non-enclosed sewage pump wells.

3. Restaurants should sterilize the recycled tableware at high temperature, advocate sharing chopsticks and spoons, increase the distance between restaurants and tea rooms, carry out group and mass dinners and banquets, advocate that each table should have no more than 10 people, and guide consumers to order food in moderation to prevent waste.

4. Hot spring facilities are subject to appointment service and real-name registration. During the operation of the hot spring pool, fresh hot spring water is constantly replenished and disinfected regularly.

5. Do a good job in the safety inspection of elevators, boilers and other special equipment. Do a good job in food procurement, storage and processing, especially employees who come into contact with imported frozen meat products and aquatic products, and must wear gloves and masks to ensure food safety.

6. Improve the emergency plan for epidemic prevention and control, receive more than 50 group guests, and report to the tourism authorities in time; Once a suspected patient is found, the suspected patient should be arranged to wait in the temporary isolation room and reported to the three-person team for on-site treatment.

(3) Travel agencies and online travel enterprises

1. Understand and master the epidemic prevention and control of tourist destinations and tourist sources, implement epidemic prevention and control and safety measures in all aspects of attracting, organizing and receiving tourists, and implement the fuse mechanism. Once the tourist destination is listed as a medium-high risk area, the team that has not left must immediately cancel or change the travel itinerary.

2. Tourism teams that are already in high-risk areas must suspend local tourism activities. When fever occurs in the tour group's itinerary, the whole group will suspend the itinerary, observe on the spot, report the situation to the local disease prevention and control center, cooperate with the health department to investigate and observe the patients with fever in isolation, and determine whether other personnel will continue the itinerary according to the opinions of the health department.

3. Do a good job of information collection and pre-departure check of tourists, reasonably determine the number of teams, advocate small-scale tourism teams, arrange tourists to sit together as much as possible when leaving the group, and the vacancy rate of tourist chartered cars is not less than 25% to prevent people from gathering.

4. Tour guides should remind tourists to prevent and control in the process of taking a bus, checking in, purchasing tickets, sightseeing and dining, and guide tourists to wear masks scientifically, keep a safe distance and do a good job in personal protection.

5. Travel agency enterprises should strengthen the management of business premises, improve the epidemic prevention and control plans and emergency plans, do a good job in the hygiene, disinfection and ventilation of business premises, equip with epidemic prevention materials, strengthen the health management of employees, establish health records of employees, conduct daily body temperature tests, and timely grasp the health status and travel trajectory of employees.

All tourism enterprises should strictly implement the system of special person on duty and the information reporting system, maintain sufficient emergency power, ensure smooth communication and information channels, and ensure that emergencies can be answered, grasped and handled. It is necessary to strengthen daily inspections and supervision and inspection, and promptly urge rectification of problems found in inspections; In case of epidemic emergencies and safety accidents, relevant information should be reported to the District Cultural and Sports Bureau and local government departments in a timely manner according to regulations.

The Industrial Tourism Section of Wenguang Conghua District Tourism and Sports Bureau is responsible for the interpretation of these guidelines. Contact person: Painblanc Ling, tel: 87922 1 16.