The courier address is wrong, and the customer service says it has been changed, but what should I do if the logistics information is still in the wrong place?

After the courier arrives, it is found that the address is wrong. There are several ways to solve it:

1. Contact the delivery point immediately to see if the goods have been sent to the transshipment department. Generally, the courier will not arrive at the transshipment department before six or seven in the afternoon. You can go to the delivery point to find out the delivery situation and change the address.

2. If the courier has been sent to the transit department or is on the way, please contact the receiving point department directly, report the courier number and request to change the address. The courier company can directly help the sender to change the address. Of course, the difference needs to be made up.

3. If the courier has arrived at the delivery point, but it has not been signed, you can also contact the delivery point to apply for a change of address.

Once the courier is on the way, the address cannot be modified. Customer service will register the correct address, and only when you arrive at the wrong place can you modify the correct address, and then you can go to the place you want to modify. So don't worry about this situation. Customer service will help modify it.

Express delivery process:

Customer service contact express delivery is also the express customer service contact with the company. It is impossible to intercept and return or change the address 100% successful. In this case, please contact the seller and ask the customer service to contact the courier to get another address. If it can't be exchanged, ask the courier to go to this supermarket to retrieve it and return it to the seller, apply for a refund and buy it again.

However, in order to avoid unnecessary trouble, it is recommended to read the delivery address clearly before buying something. Due to the problem of delivery address, it can't be signed or lost normally, which is usually borne by the buyer himself, unless the courier loses it.