How to copy Hanyin County 321 model

1. Specific practices and results of the “321” grassroots governance model in Hanyin County

Hanyin County is located in the Qinba Mountains, with a population of 313,000, of which 260,000 are agricultural residents. The year-round migrant population is 63,000. The "321" grassroots governance model originates from social practice and creation at the grassroots level. It first originated from the "three-line" mass contact method implemented in Jianghe Village, Shuangru Town. In 2014, when the county carried out mass line education and practice activities, in response to outstanding social security problems such as the high number of criminal cases, especially the severe situation such as a significant reduction in the sense of security of the masses, on the basis of summarizing the "Three Lines of Contact Law", combined with the county Based on the actual situation, the "three lines, two informatization and one platform" grassroots governance model was implemented in the county in the second half of 2016. It was first piloted and then promoted. After several years of practical exploration and innovation and improvement, it gradually formed a pragmatic and effective "three lines, two industrializations and one platform" that is in line with the actual situation of the county. The 321 "grassroots governance model" is based on grassroots party organizations as the core, with "party members contacting the masses, people's congress representatives contacting voters, and central household heads contacting residents" as the link, with management grid and service refinement as the path, and efficient villages as the path. The grassroots governance model is guaranteed by the first-level governance platform.

(1) Establish a "three-line" contact mechanism and build a bridge connecting the masses

First, party members contact the masses. In accordance with the method of "town party committees grasp branches, branches grasp party members, and party members contact the masses", the "points system" management of rural party members is implemented, allowing capable party members to directly contact and serve the masses, and publicize the party's policies in the form of receptions, appointments, visits, etc. laws and regulations, listen to people's demands for rights and interests, and help solve practical difficulties. More than 2,100 rural party members participated in the county, which enhanced the centripetal force of the party organization. The second is for NPC deputies to contact voters. In accordance with the method of "the presidium of the town People's Congress grasps the representative groups, the groups grasp the National People's Congress representatives, and the representatives contact the voters", the National People's Congress representative studios are established in each village, and every Wednesday is designated as the "voter reception day", and voter symposiums are held every quarter to understand the public sentiment. , collect public opinion, classify and assign tasks, and at the end of the year, voters will evaluate the performance of representatives. A total of 629 deputies to the people's congresses at all levels in the county received more than 4,100 opinions and suggestions, and responded to them one by one, easing the channels for people's appeals and effectively improving the influence of the deputies. Third, the central household head contacts the villagers. In accordance with the method of "the town government guides the village committee, the village committee grasps the central household head, and the central household head contacts the villagers", the masses selected 2,354 central household heads to assist the town and village in information collection, dispute mediation, and joint public security prevention. , implement the mechanism of case-based compensation, reward-based compensation, mass evaluation, and dynamic adjustment mechanism, and strive to provide help and services to the masses, building the first line of defense to maintain the harmony and stability of rural society, and further enhancing the affinity of the central household head.

(2) Promote "two modernization" management services and build a dense network to serve the masses

First, promote grid management. With the village (community) as the unit, a first-level grid is set up in the subdivision area, and with the villager group as a unit, a second-level grid is set up. In the second-level grid with a larger population, a number of third-level grids are set up according to the size of the resident population. Each basic grid Grids are divided into 20 to 30 households and 70 to 120 people. Grid members are "third-line" personnel including party members, National People's Congress representatives, and central household heads. The county's urban and rural areas are divided into 4,876 basic grids, with one-to-one network provision. staff, forming a “horizontal to edge, vertical to bottom” management service system. At the same time, all conflicts and disputes, environmental sanitation, to-do items, etc. are integrated into the grid to realize the informatization of personnel, resources, and service matters within the grid, achieving "people go to the grid, things are done in the network, and services are fully covered." . The second is to promote refined services. Adhere to the house-to-house survey and accurate classification, and divide the people into trust households, caring households and connected households based on their economic income, family structure, interest demands, etc., implement "green, yellow and red" three-color management, so as to achieve "safety in front of the green door" ", stop in front of the yellow door, pay attention in front of the red door", correspondingly implement "online, frontline, hotline" services, that is: trust customers to implement "green management" and wait for "online services"; concerned customers to implement "yellow management" , regularly visit households to carry out targeted "front-line services"; Lianxin households implement "red management" and maintain "hotline service" at all times, implementing policies according to households, providing precise services, and helping solve problems.

(3) Build an efficient governance platform to improve comprehensive governance effectiveness

Use the "Internet" idea to promote the modernization of grassroots governance, and build a county-level "321" big data center to provide comprehensive governance throughout the country. 10 towns and 156 villages (communities) in the county have simultaneously established comprehensive management centers and information centers with high standards, fully connected with the county's "321" big data information center, and built a "big platform" for efficient grassroots governance with the participation of multiple entities. The newly developed "321" grassroots governance information system integrates grassroots party building, poverty alleviation, comprehensive management and stability maintenance, people's livelihood security, convenient services, environmental protection, and spiritual civilization. Extending to the people's "doorsteps", we have realized that services can be delivered to the people without leaving the village, and agency services are delivered to their doorsteps, greatly improving the level of convenient services. At the same time, an online conflict and dispute investigation and mediation system has been launched to implement online acceptance, offline mediation, expert support, and full-process supervision to achieve timely acceptance, timely diversion, and timely mediation of all types of conflicts and disputes, effectively improving the timeliness of conflict and dispute investigation and resolution. In the past year, *** has published 235 articles of various types of information, with a total reading volume of more than 1.2 million, which not only opened a new window for the outside world to understand Hanyin, but also established a new platform for public services.