What are the bank’s barrier-free facilities and services?

(1) Gradually improve the barrier-free transformation of online banking, telephone banking, self-service equipment and other channels, and provide humanized electronic financial services.

(2) Visually impaired customers are allowed to bring registered, certified, identifiable and working guide dogs into and out of bank branches to handle business. Branch staff should properly provide reception and ensure the normal business order of the branch.

(3) Set up business introductions and guides for the blind in business outlets where conditions permit or there is actual need.