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How do small companies formulate management systems?
1. Staff code
Article 1 Staff code is the code of conduct for employees of this company
Article 2 Employees of this company shall abide by the following provisions:
1. Go to work on time, strive for the timeliness of the work undertaken, and do not overstock
2. Obey the superior's command, if you have different opinions, you should tell them diplomatically or make a written statement, and immediately follow them
3. Do your duty faithfully and keep business secrets
4. Take good care of the company's property and don't waste it and turn it into personal gain
5. Abide by all the company's rules and work rules
6. Maintain the company's reputation and don't do anything that will damage the company's reputation
7. Pay attention to your moral cultivation and avoid bad hobbies
8. Don't run businesses related to the company's business without permission or take up jobs outside the company
9. Treat people with humility in order to win the cooperation of colleagues and customers < Ethics shall not accept gifts, bribes or borrow money from people or company numbers related to the company's business
Article 3. Employees of the company shall be liable for compensation if they cause losses to the company due to negligence or intention
Article 4. The working hours of the company are 42 hours per week, and both sundays and memorial days are taken off. If the business department cannot take a rest on sundays due to the shift system, it will be regarded as an official holiday
Article 5. The daily commute of the management department. The time can be announced in advance according to the change of seasons, and the daily working hours of business departments should be set as one shift or multi-liner value system according to business needs. If the day-and-night shift system is adopted, all shifts must be adjusted once a week
Article 6. People should sign in or punch in when going to and from work, and they should not entrust others to sign or play on their behalf. In case of signing or playing on their behalf, both parties should be punished as absenteeism
Article 7. Employees should attend work strictly as required
Article 8. The time is set at 8 hours. If the work requires it, the working hours can be extended to 1 hours according to the relevant government regulations. The extended hours are overtime
In addition to the provisions in the preceding paragraph, the working hours can still be extended according to the relevant provisions of the policy, but the total working hours per day should not exceed 12 hours, and the total extended time should not exceed 46 hours per month. The overtime pay shall be handled in accordance with the relevant regulations of the company.
Article 9 Employees shall be subject to the arranged duty after work and holidays every day. On-duty
Article 1 Employees' leave should be handled according to the following provisions:
1. Sick leave-those who need treatment or rest due to illness can take sick leave for no more than 3 days each year, and they can take unpaid leave and special leave to make up for the days that have not recovered after the deadline, but only for one year
2. Personal leave-those who need personal care can take personal leave for no more than 14 days each year and can take special leave to make up for it
. Days
4. bereavement leave-the deceased grandparents or spouses can ask for bereavement leave for 8 days, and the deceased grandparents or spouses can ask for bereavement leave for 6 days
5. Maternity leave-the weekly holidays of the 8-week holiday for women who are engaged in childbirth are all included in the calculation of pregnancy for 3 months to 7 months, while the abortion gives leave for more than 4 weeks and 7 months, and the abortion gives leave for 6 weeks and the abortion for less than 3 months. The qualification examination (which is not based on employment) is held. Recruiters and candidates can take public leave according to actual needs. < P > 7. Public leave can be taken according to actual needs. < P > Article 11. Except for sick leave, the rest are punished as absenteeism, but those who can be cured due to serious illness in a short time can report to the general manager according to their illness, qualifications and service achievements in the company. It is allowed to extend his sick leave for up to 3 months. If the overdue leave is due to special or unexpected accidents, he can ask the general manager to extend his personal leave for more than 15 days, and then handle it according to the previous regulations.
Article 12 The salary during the leave is paid according to the following regulations. 1. The salary of the person who has not been on leave for more than the specified days or has been extended for the sick leave is paid according to the labor insurance. The insurance agency pays and the company makes up the difference of its original income
Article 13 Employees should fill in a leave application form and submit a medical certificate for sick leave for more than 7 days, and the certificate of a doctor should be attached for work-related injury leave from a labor insurance hospital or a special hospital. Those who apply for special leave from the deputy manager or above should petition the general manager for approval, and the rest of them should be approved by their immediate subordinates. If necessary, they can authorize their subordinate supervisors to approve. Those who fail to show up without leave or leave are deemed to be absent from work.
Article 14: If the employee is absent from work for one day, his salary will be deducted if he is less than one day, and he will be deducted according to the proportion of 8 hours per day.
The number of days for taking sick leave as stipulated in Article 15, Paragraph 12, is calculated as one year from the date when each employee reports for duty. Those who have not taken sick leave for the whole year will be given a one-month bonus for not taking sick leave every day, and those who have taken sick leave for more than 3 days will not be given the bonus
Article 16: Those who have served in this company for one year. Special leave may be granted according to the following regulations:
1. 7 days per year for those who have worked for more than one year but less than three years
2. 1 days per year for those who have worked for more than three years but less than five years
3. 14 days per year for those who have worked for more than five years but less than 1 years
4. One day is added for those who have worked for more than 1 years, but the total leave shall not exceed 3 days
XVII. Business situation: It will be implemented after each person takes turns to take a vacation date. If due to work needs, they should be asked to terminate their vacation at any time. If they are idle, they can make up their vacation period. However, if they are unable to take a vacation at the end of the year due to work needs, they can be paid the same bonus as their salary according to the number of days they have not taken off.
2, Staff dress management regulations
Article 1 In order to establish and maintain the company's good social image and further standardize the management, employees of the company should dress according to the requirements of these regulations
Article 2 Employees should pay attention to the general requirement of gfd during working hours, which is decent, generous and neat
Article 3 The dress requirements for male employees are that they should not roll up their sleeves or wear cufflinks when wearing shirts in summer, and they should not wear the company logo when wearing suits, and they should not wear shoes other than leather shoes. Category includes leather sandals
Article 4 Female employees are not allowed to wear jeans, sportswear, miniskirts, low-cut shirts or other unsightly fancy clothes, and all of them must wear flesh-colored stockings
Article 5 Female employees must wear the company logo when they go to work, and male employees are required to wear the company logo when they wear suits, and the company logo should be worn in the appropriate position on the left chest
Article 6 Employees above the deputy manager of the department must have a suit for going out for activities or important business negotiations.
Article 7 employees should pay attention to comb their hair neatly when they go to work. Male employees are generally not allowed to keep bearded children. Employees are encouraged to wear light makeup, gold and silver or other accessories properly when they go to work.
Article 8 employees who violate these regulations will be fined 5 yuan for more than one consecutive violation in a month, except informed criticism, and the monthly bonus will be deducted.
Article 9 The responsible persons at all levels of various departments should seriously cooperate and urge their employees to abide by these regulations. The accumulated employees who violate these regulations in one month. The person-in-charge who has more than 3 person-times or 2% of the total number of employees in the department should also be fined 1 yuan < P > 3, Guidelines for the use of employee identification cards
Article 1 The employee identification card is issued by the personnel unit to meet the needs of personnel management
Article 2 The employee identification card is used for the identification of employees entering and leaving the office premises and the factory area, and cannot be used as proof of other identities
Article 3 Employees entering and leaving the office premises and the factory area shall be equipped with identification cards as required for identification
Article 4 Employees entering and leaving the office premises. And those who do not wear identification cards in the factory are prohibited from entering or leaving
Article 5 employee identification cards should be worn in the left chest pocket
Article 6 employee identification cards should not be lent to others
Article 7 employees should return their identification cards to the personnel unit for cancellation when they leave their jobs
Article 8 if they lose their identification cards, 5 yuan should submit a replacement fee to the personnel unit
Article 9 violators of this Code should sign with the general manager according to their seriousness. Discussion Office
Article 1 Matters not specified in this standard shall be handled in accordance with the personnel management rules of this company
Article 11 This standard shall be promulgated and implemented after being signed and approved by the general manager
IV. Code of etiquette for employees of the company
(I) Etiquette that should exist in the company
The first requirement is that employees should be dignified and tidy. 1. Hair: employees should always wash and keep it clean. Male employees' hair should not be too long. 2. Nails: nails should not be too long. Female employees should always pay attention to trimming their nails. Try to use light colors when applying nail polish. 3. Beards: beards should not be too long and should be trimmed frequently.
. Don't drink alcohol or eat food with peculiar smell
5. Female: the makeup of employees should give people a clean and healthy impression. No heavy makeup should be used. Perfume with strong fragrance should not be used.
Article 2: Clothing in the workplace should be clean and convenient, and the specific requirements are
1. Shirt: the collar and cuffs of shirts should not be dirty no matter what color
2. Tie: Wear a tie before going out or appearing in front of people, and pay attention to matching the color of the suit shirt. Do not be dirty, damaged or askew.
3. Shoes should be kept clean. If they are damaged, they should be repaired in time. Do not wear shoes with nails.
4. Female employees should keep their clothes elegant and decent. 5. Employees should not wear overcoats or excessively bloated clothes when working.
Article 3 Employees should maintain elegant posture and movements in the company. The specific requirements are
1. Standing posture: two feet should follow the toes to leave about 45. However, with your neck straight and your head slightly down, people can see your face clearly. Your arms naturally don't shrug your shoulders. Your body center of gravity is between your feet.
You should not cross your hands on your chest when meeting customers or attending ceremonies or standing in front of your elders and superiors.
2. Sitting posture: after sitting down, you should try to sit upright and put your legs in parallel. You should not arrogantly extend your legs forward or backward or look down at the front.
When you want to move the position of the chair, you should put it in the right place before sitting.
When colleagues meet, they should nod and salute
4. When shaking hands, they should stand in a normal posture and look at each other's eyes. When shaking hands, their backs should be straight, and they should not bend over and bow their heads. When reaching out, people of the same sex should reach out to the man first.
5. When entering and leaving the room, you should gently knock on the door and hear the answer before entering, and then close the door. After entering the room, you should wait for a while if the other person is talking. Don't interrupt in the middle. If you want to interrupt, you should also seize the opportunity and say that you are sorry for interrupting your conversation.
6. When handing in articles, such as documents, you should hand over the positive words in the other party's direction. If you are a pen, you should point the tip to yourself to make it easy for the other party. Then, as for sharp tools such as knives or scissors, you should point the tip to yourself.
7. When walking down the corridor, you should take a light step
No matter in your own company or the company you are visiting, you should not talk loudly while walking in the corridor. Have to sing or whistle, etc.
Be polite when you meet your boss or customers in the corridor
(2) Etiquette in daily business
Article 4 Use the company's goods and equipment correctly to improve work efficiency
1. The company's goods cannot be savagely used for personal use
2. Clean up the account books and documents in time, and close the lids such as ink bottle seals in time after use
3. Borrow others. Return it or put it back to its original place in time
4. Nothing unrelated to work can be placed on the workbench
5. In the company, bosses, colleagues and customers should be addressed by their positions, such as Mr. and Mrs. etc.
6. Don't look through colleagues' documents without permission, etc.
Article 5 Answer the phone correctly, quickly and cautiously
1. When the phone rings, take off the microphone at least before the second bell rings, and report it to the company department. Listen carefully and write down the main points. When you don't hear clearly, tell the other party politely to say goodbye at the end. Wait until the other party cuts off the phone, and then put on the microphone. 2. Keep the call brief and to the point. Don't chat on the phone. 3. Tell the other party frankly when you judge that you can't handle the unnamed phone, and immediately hand it over to someone who can handle it. Tell the receiver briefly what the other party said before handing it over. 4. Don't make personal calls during working hours.
(3) business etiquette with customers
Article 6 reception work and its requirements
1. Don't be absent within the prescribed reception time
2. Get up immediately to receive and give up your seat when a customer visits
3. Visitors should not receive familiar customers first in order
4. Welcome customers who have been notified in advance
5. Remember customers who come frequently < Affairs
Article 7 Ways and means of introduction and being introduced
1. No matter what form of relationship, the purpose and method of introduction should be responsible for the introduction
2. In the case of direct face-to-face introduction, the person with low status should be introduced to the person with high status first. If it is difficult to judge, the young person can be introduced to the person with other companies. 3. When introducing a person to many people, you should first. The highest status among them or as appropriate
4. The introduction between men and women should first introduce men to women. If there is a great difference in status and age between men and women, if women are young, they can first introduce women to men.
Acceptance and custody of the eighth business card
1. The business card should be handed to the elder or superior first.
2. When handing out your business card, you should clearly state your name while taking it out to the other side.
3. When you get your business card, you should read it immediately after you get it. After you remember the other person's name correctly, put it away. If the other person's name is difficult to recognize, ask immediately
4. Keep the received business card properly for retrieval
5. Administrative measures for personnel promotion
Article 1 This Administrative Measures for Promotion is formulated in order to improve employees' business knowledge and skills, select outstanding talents and stimulate employees' enthusiasm for work
Article 2 Promotion to higher positions is based on the following factors:
1. Possession of skills in higher positions
2. Relevant work experience and qualifications
3. On-the-job performance and conduct
4. Completion of relevant training courses required for positions < 5. Have good adaptability and potential
Article 3 When a position is vacant, internal personnel should be considered first, and external recruitment should be considered when there is no suitable candidate
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