Netcom telephone manual customer service

Netcom telephone manual customer service 100 10.

Now China Netcom is a part of China Unicom, which is now China Unicom.

China United Network Communications Group Co., Ltd. (hereinafter referred to as "China Unicom") was formed by the merger and reorganization of the former China Netcom and the former China Unicom on June 6, 2009. Companies are distributed in 365,438+0 provinces (autonomous regions and municipalities directly under the Central Government) and many foreign countries and regions.

It has branches and more than 130 overseas service access points, a modern communication network covering the whole country and reaching the whole world and a global customer service system, mainly engaged in fixed communication services and mobile communication services.

Domestic and foreign communication facilities services, data communication services, network access services, all kinds of telecom value-added services, and system integration services related to communication information services. At present, the number of users has reached 460 million.

China Unicom started from the practical application scenarios in rural areas, combined with the strategic guidance requirements for the development of digital villages, relied on the advantages of Unicom's cloud network resources, integrated the basic capabilities of the 5G platform, built a digital village platform, devoted itself to benefiting farmers digitally and rejuvenating villages with wisdom, and activated the new kinetic energy of rural revitalization with the construction of digital villages.

The company's strategy is to "strengthen the foundation, be honest and innovative, and be integrated and open". Highlight the foundation of strong network and solid service, and practice "basic skills"; Pay more attention to the integrity of the network, expand digitalization and intelligence, and lay a good "combination boxing"; Highlight factor integration and market integration, and play a "team game" with partners.