What is a petition office?

What is a petition office? What do you mean by letters and visits?

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Letters and visits refer to the activities of citizens, legal persons or other organizations in the form of letters, e-mails, faxes, telephone calls, visits, etc. to reflect the situation to the working departments of people's governments at all levels and people's governments at or above the county level, and put forward suggestions, opinions or complaints, which are handled by the relevant administrative organs according to law.

Extended data:

Letters and visits:

1, do the forwarding

The State Council 1996 "Regulations on Letters and Visits" stipulates that the general principle of letters and visits is "graded responsibility, centralized handling, who is in charge and who is responsible". In 2005, the new Regulations on Letters and Visits emphasized "territorial management and graded responsibility".

Among them, graded responsibility, territorial handling or centralized handling have created a problem, that is, whether the petition office mainly handles letters or transfers them. Zhou Zhanshun, director of the State Bureau of Letters and Calls, pointed out the problem of mass letters and visits in 2003.

"More than 80% are problems that should be solved and can be solved at the grassroots level". Therefore, "graded responsibility" means that, in addition to the grassroots, the main job of the higher-level petition department is to forward letters down rather than deal with them.

Step 2 visit

The new "Regulations on Letters and Visits" lists the forms of letters and visits as "letters, emails, faxes, telephone calls and visits", and reveals everywhere that "visits" are not encouraged, but letters, telephones, faxes and emails are encouraged.

Features:

1. There are many subjects, including the respondent, the receiver of letters and visits and the complainant.

2. The content is complex, and the content of letters and visits covers a wide range. In addition, there are problems reflected by the petitioners such as land, corruption, urban construction, labor and personnel, civil affairs, politics and law.

All issues in life involving the operation of political power and the exercise of government functions can be petitioned. Because the content of letters and visits involves many interests and extensive social relations, the content of letters and visits system is complicated.

3. Flexibility in form. In addition to the traditional letters and visits, the basic forms of letters and visits are also increasing. E-mail, fax and telephone can all be used as forms of letters and visits.

With the development of Internet technology and the informationization of government office network, the channels of letters and visits are increasing. Through information technology means such as Weibo and QQ, which are announced by department leaders to reflect problems, letters and visits can be kept indoors.

4. Programmatic operation. The procedure of the petition system refers to the ways, steps and paths of petition. Procedural means that these methods, steps and paths are stipulated by relevant laws, regulations and normative documents, which are relatively certain and cannot be in a disorderly state.

There are corresponding regulations on the acceptance of letters and visits, the approval of transfer, the time limit for reply, the ways and means of supervision and examination, and the division of responsibilities of letters and visits departments and the conclusion of cases.

Letters and visits emphasize procedures, that is, to exchange the minimum operating cost for the maximum effect.