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Quality work summary template
This article is a sample "Quality Work Summary Template" collected and compiled for reference only!
In accordance with the overall arrangement and deployment of the "Quality Month" of Xidian Group Company in XXXX, combined with the ongoing In order to carry out special quality management improvement and the party's mass line educational practice activities, Xidian Xidian West Transformation started planning the content of the "Quality Month" activities in XXXX in advance and made solid progress to ensure that various activities were carried out smoothly in a planned and step-by-step manner. It further promoted the extensive development of mass quality activities. The following is a detailed report on the summary of the "Quality Month" activities of XD West Transformation in XXXX:
1. Leaders' attention The "Quality Month" activity leading group, in which the main leader of the company is the deputy team leader and the top leaders of each department and subsidiary are members, issued the "Notice on Carrying out the "Quality Month" Activity in XXXX" (Xibianfa [xxxx] No. 100) ; Prepared an activity implementation plan, clarifying the goals, completion time, responsible department, and responsible person for each activity.
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According to the company's deployment, each department and subsidiary has also established a "Quality Month" activity leading group headed by the top leader, combined with the actual situation of the department and subsidiary According to the situation, an implementation plan for the "Quality Month" activities was formulated, which clarified the task objectives, responsible persons, and completion time of each activity. Therefore, the organizational structure and responsibility implementation provide guarantee for the implementation of the "Quality Month" activities.
2. Efforts to create a strong atmosphere of "Quality Month"
1. On September 3, Hui Qiufang, the company's management representative and chief quality officer, held a regular administrative meeting to discuss the "Quality Month" of 2016 ” activity and the introduction and launch of the “Performance Excellence Model” were mobilized and deployed, and all senior management and middle-level leaders attended the meeting.
2. The company produced 87 quality warnings, aphorisms and process visualization display boards, 10 quality promotion banners, posted 30 quality posters, and used the company's large screen to scroll the "Quality Month" slogan ;
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3. The company's newspaper "Xibian Communication" and the radio station have opened special pages and columns for "Quality Month" to promptly publicize and report the dynamics of the "Quality Month" activities;
4. The Quality Assurance Department and the Party Committee Work Department planned to launch a newspaper quality knowledge contest to answer questions on the company's newspaper "Xibian Communication" to "raise quality awareness and establish the concept of excellence". More than 3,600 employees of the company They enthusiastically participated in answering questions, stimulating the enthusiasm of employees to learn quality knowledge and improve quality awareness.
5. Organize and carry out quality essay collection activities with the theme of "Strengthening Enterprises with Quality". During the "Quality Month" activity, employees actively wrote more than 170 papers based on their actual work conditions. After expert evaluation, 10 first prizes, 20 second prizes, and 30 third prizes were awarded. They received good recognition. Effect.
Through multi-angle and all-round publicity, a strong "Quality Month" atmosphere has been created throughout the company.
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3. Implement training and raise awareness
1. The Quality Assurance Department forwarded the full text of the "State Council's Guidelines" to various departments and subsidiaries through the company's LAN Notice on Issuing the Quality Development Outline (2011-2020)" (Guofa [2012] No. 9) document and the full text of the "State Council Quality Development Outline (2011-2020)". Each department and subsidiary organized employees to study in the form of department meetings, pre-shift meetings, and quality seminars.
2. The Quality Assurance Department selects typical quality problems that occur around employees, compiles typical quality problem reports, reports them at weekly production meetings, and analyzes the causes of the problems, using Educate employees on typical quality problems that occur around them. In September, we compiled four typical quality problem reports, which played a good quality warning role.
3. 31 departments and subsidiaries used their spare time to organize and study program documents, department management systems, technical standards, and process documents.
Through training and learning, employees' quality awareness has been further improved, and the concept of "zero defects" has been gradually established, creating a good foundation for employees to create high-quality products with their own hands.
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4. Deepen the statistical analysis of industrial chain quality and continuously improve quality management work
During the quality month, the company organizes design, process, supply, and workshops Various departments in the entire process, including shipping and service, used quality statistical tools such as questionnaires, Pareto charts, line charts, bar charts, pie charts, etc. to conduct statistical analysis of quality issues in 2012 and January-August of xxxx, and combined with the company Problems found in internal and external reviews, audits, and inspections will be continuously improved in accordance with the PDCA principle:
1. Design errors once caused great losses to the Xidian West Transformation. For this reason, the National Attitude Committee Management Diagnosis The grassroots bank conducted a special diagnosis on the design errors of the West China Electric Power Transformation. After the diagnosis, Xidian Xidian established a special product design management improvement group headed by Wang Dehua, deputy general manager of technology, and formulated a special improvement plan. According to the plan, the design and development department will conduct statistics and analysis on design modifications every week, and hold special meetings to report on the repeated problems, typical problems or major hidden dangers of design modifications, organize and analyze the reasons, and formulate measures. At the same time, the Quality Assurance Department is also equipped with two quality control personnel who have been engaged in design work for many years to monitor the design changes at any time. During the monitoring process, repeated modifications of the design, typical problems or potentially larger hidden problems were discovered. Regarding potential quality hazards, communicate with the designers in a timely manner, analyze the causes together with the designers, and help the design formulate measures for rectification, effectively preventing the occurrence of major design problems.
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2. Transportation and on-site problems are mainly manifested in the problem of missing parts on site. This problem has been a difficult problem that has long plagued the Xidian West Transformation and is also a problem for the State-owned Assets Supervision and Administration Commission. Management diagnosis is one of the two problems in diagnosing the West China Electric Power Transformation at the grassroots level. Xidian Xicheng established a special product packaging improvement working group headed by Yang Wenguang, deputy general manager of production, and formulated a special improvement plan. According to the plan, the special team has carried out a series of work in a solid manner. Judging from the statistics in the third quarter, the shortage of parts on site has been significantly reduced. From April to September, the company organized monthly re-opening and review of the number of No. 1 boxes that had been packed, and the accuracy of the review results reached more than 90%.
3. For quality problems that occur in key outsourced/outsourced materials, organize relevant suppliers to conduct cause analysis, conduct source audits of their production processes, and urge suppliers to make rectifications. For example: During the winding process of the product coil, it was found that the copper wires provided by Jurong Company had unbalanced resistance, jumpers, and burrs on the surface of the wires. On September 27, the company organized personnel from relevant departments to conduct a special inspection in Jurong and put forward rectification requirements.
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4. Aim at quality control issues that arise during the process. The Quality Assurance Department conducts statistics on quality problems every week, compiles the typical problems found into a "Typical Problem Report", reports it at the weekly production meeting, and requires the responsible department to analyze the causes and formulate corrective measures. At the same time, the Quality Assurance Department organizes Track and verify the implementation of measures to ensure that problem processing forms a closed loop.
V. Launch emergency plans and improve emergency handling capabilities for quality issues
At 10:47 on September 26, during the debugging of the converter system I and return pole 2 at Conghua Station of China Southern Power Grid Company, 10 seconds after the valve side was unlocked (load 160MW), differential protection action and main gas relay tripping protection action occurred on the Y/Y-C phase commutation rheometer side. The company immediately launched the "Product Emergency (Quality) Incident Emergency Plan" and Report the problem to the production quality department of the group company in a timely manner.
The company’s deputy general manager Zhang Changshuan, deputy chief engineer, director of the design and development department Shuai Yuanming, director of the service department Wang Weikang, and deputy director Sun Fengchun rushed to the user site as soon as possible after receiving the information. In September At 9:00 am on the 27th, quality issues were analyzed together with the supervision, construction, operation, network research, design institute, NARI and other units. At the same time, in order to ensure that it would be put into operation on time on October 15, it was decided to use a backup phase. The converter transformer replaces the accident phase transformer product.
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In order to ensure the progress requirements of replacing the faulty transformer with a spare phase transformer, the company formulated an emergency repair plan and established a team led by the person in charge of the service department to design, The emergency repair team, composed of process and on-site service personnel, arranges three shifts every day to work 24 hours a day to remove the problematic transformer and replace the spare phase. After replacing the spare phase transformer, subsequent debugging and testing are carried out. We have made specific arrangements to ensure that the target is put into operation on October 15 as scheduled, try to recover the delay losses caused to users due to transformer failures, the impact on the company's market reputation, and minimize quality losses.
Currently, in accordance with the emergency plan, the site is working in an orderly manner according to the established emergency repair time points... After the work is completed, we will systematically summarize the repair work and improve the "Product Emergency (Quality) Incident Emergency Plan" in accordance with the principles of the PDCA cycle to further improve the company's ability to prevent quality risks.
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6. Carry out supply chain benchmarking activities to further improve the level of supply chain management
During the "Quality Month", the Supply Department was led by the leaders of the department The team visited the departments that use raw materials, components and accessories such as the coil, insulation, punching and shearing, cold work, and assembly workshops No. 1 and 2, listened carefully to the opinions of these user departments on the procurement and supply of raw materials, components, and accessories, and will Communicate opinions with suppliers in a timely manner, analyze the causes of problems together with suppliers, formulate solutions, and make rectifications to ensure supply cycle and product quality requirements.
The outsourcing team of the Supply Department and Production Management Department carried out benchmarking activities for procurement/outsourcing business among salesmen. Through benchmarking between business personnel, the salesmen can see each other's strengths. , took the initiative to align with the other party, and achieved better results.
At the same time, the outsourcing team of the Quality Assurance Department, Supply Department, and Production Management Department actively communicated with the Xidian Changbian Quality Management Department and Supply Department to conduct benchmarking in supply chain management and find their own Gaps and weaknesses in supply chain management. At the same time, we will take advantage of the cooperation between the group and GE in production to learn advanced international supplier management experience from GE's quality experts and refine the supplier evaluation criteria to create better conditions for selecting excellent suppliers.
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7. Strengthen supplier management and implement supplier supervision and audit
1. Before the start of the product of the national key project Zhejiang Ford High Voltage AC Demonstration Project , organized the source and local second-party audits of the three copper wire manufacturing plants that provided the copper wires for the project, including Shanghai Yanghang Copper Co., Ltd., Jiangsu Jurong United Copper Co., Ltd., and Wuxi Tongli Electrical Co., Ltd., and compiled audit reports. , requiring suppliers to analyze the causes of problems found in the audit and formulate rectification measures for rectification;
2. Organize second-party audits, supervision and inspections of key suppliers such as Xi'an Xiangyang Company and Xidian Casing Company Or supervise manufacturing;
3. Supervise and inspect the production process of Xi'an Jinda Company, a new supplier that processes oil guide frames, oil storage tanks, and joint pipes, and provide guidance on process quality control;
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4. Regarding the product quality problems provided by six suppliers, including Nanjing Zhida and Xidian casing, issue corrective action orders to them, requiring the causes to be identified and rectified.
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