What is "Four Brightnesses, Four Innovations and Four Comments" to create first and strive for excellence?

"Four brights": The first is "bright process". By setting up electronic screens, websites, distributing service guides and information disclosure columns, we will disclose service matters, work processes and processing time limits. The second is to "show identity". By placing table signs, wearing party emblems and work cards, etc., the names, positions and positions of window staff are disclosed, and proactively show the identity of party members to the society and the public, enhance party members' awareness, strengthen self-discipline, and further enhance the spirit of striving for excellence. Positivity and initiative. The third is "clear responsibility". Through electronic display screens, government affairs center websites, and the production of convenient service manuals, the service procedures, office telephone numbers, staff responsibilities, duty performance requirements, and working time limits of each service window are made public. The fourth is "bright commitment". The public commitments of the government affairs center and the public commitments of window party members and cadres are posted on the wall in the form of a layout. The completion of the commitments is announced once a year and is subject to public supervision. \x0d\\x0d\ "Four Creations": First, create high-quality service positions. Closely combine with the actual business work of the unit, continuously innovate service methods, simplify service processes, enrich service content, and extend service areas. There were no errors in job processing throughout the year, and the on-site and on-time completion rate of administrative licenses reached 100%. The second is to create a high-quality service window. Earnestly implement systems such as openness of affairs, first-person accountability, time-limited settlement, and service commitments. The public's satisfaction with window services reaches 100%. The third is to create a model of high-quality service. In accordance with the requirements of smiling service, standardized service, convenient service and efficient service, the service attitude is warm and thoughtful in terms of service etiquette and civilized language, and the processing is efficient and fast. The fourth is to create advanced grassroots party organizations. Take the launch of pioneering and striving for excellence activities as an effective starting point to strengthen the construction of party branches, improve the work system, innovate activity carriers, organize and carry out flexible and diverse activities, stimulate the enthusiasm of party branches and party members to strive for innovation, and create a demonstration window (post) for party members Serve as a demonstration banner for party building work and strive to become an advanced grassroots party organization in the province and the country. \x0d\\x0d\　"Four Comments": First, evaluate by yourself. By organizing self-evaluation and mutual evaluation meetings, we identify existing problems and clarify the direction of our efforts. The second is public comments. By setting up suggestion boxes and conducting satisfaction surveys, we carefully carry out mass evaluation work, focus on feedback from the masses and rectification of various problems, and win the trust of the people with actual results. The third is leadership evaluation. We adopt the form of centralized comments, on-site comments, individual conversations, etc. to comment on the public commitment of each service window, seek truth from facts and affirm achievements, promptly point out existing problems, put forward suggestions for improvement, and clarify the direction of efforts. The fourth is organizational evaluation. Combined with the "Mobile Red Flag Demonstration Window" activity method, explore the establishment of an assessment and evaluation mechanism of monthly examinations, quarterly evaluations, and annual commendations, strive to form a monthly benchmark for the party organization, a quarterly evaluation window, and an annual model, and inspire service windows and staff to create pioneers The enthusiasm for excellence demonstrates the pioneering and exemplary image of party organizations and party members, driving all cadres and workers to strive for excellence and improve service quality and standards.