Improvements in chapter 10 of iatf 16949 standard include

The improvement of chapter 10 in iatf 16949 standard includes the improvement of products and services.

The organization shall identify and select opportunities for improvement and take necessary measures to meet customer requirements and enhance customer satisfaction.

This should include:

1. Improve products and services to meet requirements and meet future needs and expectations.

2, correct, prevent or reduce the adverse effects.

3. Improve the performance and effectiveness of the quality management system.

The purpose of this paper is to ensure that the organization identifies opportunities for improvement and plans and implements relevant measures to achieve expected results and enhance customer satisfaction. Improvement measures, such as improving products and services, correcting and preventing adverse effects, and improving the performance and effectiveness of the quality management system, can help organizations continuously meet customers' requirements and expectations.

There are different ways to achieve improvement, such as:

1, take measures to avoid disqualification again.

2. Carry out small-scale continuous improvement activities within the scope of existing processes, products and services.

3, start the project that can cause significant changes in the existing process, implement new technology, produce new products or new changes.

Related terms:

1. Customer satisfaction: Before delivering a product or service, the organization may not know the customer's expectation, and even the customer is considering it. In order to obtain higher customer satisfaction, it may be necessary to meet the expectations that customers have neither expressed nor implied or must meet.

2. Improve activities to improve performance: activities can be cyclical or one-off.

3. The process of setting goals and finding improvement opportunities is a continuous process, which usually leads to corrective or preventive measures by using audit findings and conclusions, data analysis, management review or other methods.

4. Performance: measurable results. It may involve the management of activities, processes, products, services, systems or organizations.

5. Effectiveness: the degree to which the planned activities are completed and the planned results are obtained.