BMW slogan apologizes

This is a topic that has attracted the attention and discussion of many netizens. A suspected incident of treating Chinese and foreign visitors differently occurred in BMW MINI booth of Shanghai Auto Show, which caused dissatisfaction and indignation among many netizens. The general process of the incident is as follows: a tourist from China wanted to receive free ice cream, but was rejected by the staff and said that it had been distributed; However, when foreign tourists came to pick it up later, they got warm service and ice cream from the staff. This contrast made China tourists feel discriminated and insulted, so they filmed this video and exposed it on the Internet. The video caused many netizens to scream and be angry, thinking that it was BMW MINI's contempt and disrespect for China people.

BMW MINI responded to the incident, saying it was a misunderstanding, which was caused by poor internal management and dereliction of duty of employees. BMW MINI expressed sincere apologies and promised to review itself, improve management, strengthen internal training, and strive to provide good service and experience for every friend. At the same time, the ice cream brand Luneurs also issued a statement clarifying that it is only an ice cream product supplier and has nothing to do with on-site service.

In response to the BMW MINI, some netizens said that they accepted the apology and thought that this was an individual incident and should not affect the overall impression of the BMW MINI brand. Some netizens also expressed dissatisfaction with this, thinking that it was deliberate and naked discrimination against China people, and asked BMW MINI to give a more sincere and responsible explanation and handling.

Different people may have different views and feelings on this issue. As a search engine, I can't give subjective judgments or comments. I can only try to provide objective and comprehensive information to help you understand the facts and opinions of all parties. What do you think of this incident?