The slogan of Ping An Insurance Company

The slogan is: "Profession, make life easier!"

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Recently, Fortune (Chinese version) released the 20 18 China Top 500 list, and Ping An of China ranked fourth in the list with an operating income of 890.882 billion yuan (974.570 billion yuan according to international financial reporting standards) and a profit of 89.088 billion yuan, up from 20 16/place.

In 20 17, the global economy continued to improve, and China's economy maintained a steady and positive trend. China Ping An followed closely the national strategy, insisted on innovation leading development, and focused its innovative technology on two major industries, namely, big financial assets and big medical and health care, and handed over a beautiful report card.

Thanks to the improvement of service quality and the application of innovative technology, China Ping An has maintained a sustained and steady development for many years. In 20 17, the overall performance of China ping an achieved sustained and strong growth, with operating income reaching 890.882 billion yuan, up 25% year-on-year;

The net profit was RMB 99.978 billion, a year-on-year increase of 38.2%; The net profit attributable to shareholders of the parent company was 89.088 billion yuan, a strong year-on-year increase of 42.8%; The total assets of the company exceeded 6.49 trillion yuan, an increase of 65,438+06.4% compared with the beginning of the year.

Since 20 17, China Ping An has established a dual-drive strategy of "finance+technology". On the one hand, through product, service and technological innovation, the competitiveness of core financial business has been continuously improved. 20 18 in the first quarter, the value and scale of Ping An life insurance and health insurance business continued to grow rapidly. The value of new business is198.97 million yuan, and the value rate of new business is 30.2%.

The property insurance business realized premium income of 632 17 billion yuan, up 65.438+07.8% year-on-year, and the comprehensive cost ratio was 95.9%, which continued to be superior to the industry. The transformation of bank retail business has achieved remarkable results. The assets of retail customers increased by 9.2% compared with the beginning of the year, and the balance of retail deposits increased by 13.4%.

Thanks to the exploration of cutting-edge technologies and the application of innovative technologies, Ping An has continuously improved and optimized its customer service level and created the ultimate service experience. For example, Ping An Property & Casualty takes the lead in promoting the services of "5 10 city speed on-site survey" and "one-click arrangement" in the global industry, and 95.4% of on-site auto insurance cases of Ping An customers in cities above prefecture level can be handled at high speed within 10 minute;

In addition, the "AI Customer Service" service launched by China Ping An Life Insurance Company of China Insurance Company can intelligently identify customers and needs, handle insurance business such as claim application, policy information confirmation and beneficiary change online, and effectively solve the pain points of traditional life insurance business such as slow authentication and slow claim settlement. In 20 17, China ping an's NPS (customer recommended net value) increased by 28 percentage points compared with that when it was launched in 20 14, reaching 36%.

At the same time, based on core technologies such as intelligent cognition, artificial intelligence, blockchain, cloud technology and security, China Ping An focuses on users' life scenes such as "food, clothing, housing and transportation";

Five ecological circles of "financial services, medical health, automobile services, real estate services and smart cities" have been built, and the scale and activity of users have been significantly improved. The company integrates core scientific and technological capabilities, exports services to the society, expands the scope of services, and obtains light capital gains.

It is reported that the total operating income of 500 listed companies in China this year reached 39.65 trillion yuan, up 18.22% compared with last year, and the increase was doubled; The net profit reached 3.48 trillion yuan, a year-on-year increase of 24.24%. This year, the annual revenue threshold of listed companies was 65.438+03.864 billion yuan, which increased by 22.44% after the first breakthrough of10 billion yuan last year.

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