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Speech on Civil Aviation Professionalism
Speeches not only require the speaker to have a strong aura and confidence, but also require a unique and good speech draft. I have compiled a speech on the theme of professionalism in civil aviation for everyone. You are welcome to read it.
Speech on Professional Spirit in Civil Aviation Part 1
Dear XX:
Every day, when the sun is still asleep, there are already people on the airport. A group of busy figures appeared; and when late night came and the stars were shining, their figures were still busy on the airport. They always welcome the first ray of dawn on the airport, and send off the last ray of sunset on the airport. No matter it's severe winter or scorching heat, no matter it's windy or raining, even the heavy snow falling all over the sky, it can't stop them from heading towards the sky at all. As long as there are planes, they will be there. They are maintenance workers! And I am one of them.
When it comes to civil aviation, what people think of most are heroic pilots and beautiful stewardesses, but busy maintenance workers are often a group that is forgotten by people. The nature of maintenance work is destined that maintenance workers will lack the attention of the public and can only be heroes behind the scenes, and we are used to this kind of being forgotten. However, this does not mean that we are content with being ordinary. Maintenance is the logistical support for flight, and what maintenance work requires is a down-to-earth work style. Only by working silently and hard can we gain flight safety. It is our responsibility and our pride to provide safe and airworthy aircraft for flights and a more comfortable environment for passengers.
In the eyes of many people, maintenance is just a service job, and maintenance workers are like little ants, insignificant. When you see them on the airport ramp busy wearing greasy work clothes, you may cast a contemptuous glance and think to yourself: They are just maintenance workers. But when you get closer to them, you will find how cute they are. When you know that they are all highly educated, and some are graduate students, what will you think of? Everyone has a love for beauty, not to mention these young guys. Who doesn’t want to dress cleanly and work in a comfortable environment every day? But we can't. Since we have chosen to do aircraft maintenance, we have to crawl around in oil and dirt. Those who are afraid of getting dirty and tired will not be able to do maintenance work well.
Not everyone can understand the hardship and exhaustion of maintenance work, and it is definitely not something that can be explained clearly with the word "tired". Due to shift work, we are not able to attend major holidays and holidays. Even during breaks, as long as there is a phone call or a pager, you have to rush to the outfield non-stop, either to troubleshoot or follow up. Which of our directors and section chiefs has not experienced it personally?
I have been doing maintenance work for more than three years, but in these years, I have spent four New Year’s Eve They were all spent on the airfield. When the night of New Year's Eve falls, other people's homes are already busy: making dumplings, watching the Spring Festival party, and having reunion dinner; but we are working on the airport. If you encounter a problem, you may work all night long. Who doesn’t want to go home for the Chinese New Year, but in order to ensure flight safety and normal flights, we must devote ourselves to work and ensure the quality of aircraft maintenance.
Maintenance work cannot be done just by hard work and hard work. Locomotive maintenance work involves high responsibilities and high risks. Without strong technical skills, hard-working spirit, and meticulous work attitude, you will not be able to do well. In maintenance work, often a small mistake can cause huge losses. A few years ago, Northwest Airlines' Tu154 aircraft crashed because two plugs were plugged in backwards, resulting in a tragic crash and fatalities. Last year, China Southern Airlines had another accident in which a crosshead of a quick-release tool was left in the engine, causing engine damage. These seemingly trivial things are nothing to be careless about when it comes to maintenance work. Safety is related to you and me, and it is impossible to have no safety awareness. It is our responsibility to ensure flight safety.
Although machine maintenance is hard and tiring, it also brings me unique fun. Work is both sour and sweet, both bitter and joyful. The maintenance workers are straightforward and candid, and working with them is full of joy. Especially in the dynamic group of the first workshop, we are both colleagues and friends. Unity and cooperation are indispensable in work, and we always fight side by side.
After a night of hard work, we finally eliminated the fault and ensured the normal operation of the flight. Looking at the smiling faces of the passengers when they boarded the plane, our bloodshot eyes also showed relief. smile. When the plane we let fly with our hands returned safely to the airport, it was like welcoming back our own children, and we felt a little prouder in our hearts.
Someone once asked me, "Do you regret working in aircraft maintenance?" ?Regret?, I asked: ?Look at our old comrades who have worked hard all their lives, think about the responsibilities on their shoulders, can they regret it? In the eyes of others, my work may be ordinary, but I love mine Work. A person's life does not necessarily have to be vigorous, but it must not be mediocre. If you can do your job well in an ordinary position, your life will be extraordinary.
I have no regrets for choosing you in the maintenance work! I have no regrets for choosing you!
Thank you all!
Professionalism in Civil Aviation Keynote Speech 2
Dear XX:
I am very honored to be here to exchange ideas with you and talk about my growth experience in study and work.
What I want to say most at this moment is: As a female employee of civil aviation, I feel extremely proud. On this fertile soil at the gate of the capital, I can work side by side with my colleagues, shed sweat, have the same vast world, and have the same platform to display my talents to the fullest, use retreat to advance, use silence to defend, and dedicate myself to others to achieve myself. The best way I think I am happy?.
An eighteen-year-old girl is a perfume rose in bud. In the excitement of youth, I ushered in the first job in my life. In XX, I was fortunate to become a star of a catering company. A waiter at Yangfang Restaurant still remembers that on the first day I started working, the restaurant manager told me: "Facing every passenger with a smile every day is an essential quality for our international service staff." Although I was still confused about what service was at that time, I was already attracted by Manager Lu’s smile and quality charm, and I determined to follow her example and become an excellent waiter recognized by both passengers and leaders. So, I set my mind to work and learned from the service provided by my colleagues and foremen around me. Through exchanges and learning, I observed the consumer psychology of tourists, explored and mastered the sales techniques of dishes, and at the same time improved my language communication skills, which enabled me to maintain the record of restaurant sales champion and smiling angel for several consecutive months.
During the years of service work, I have realized that goals are like butterflies. It will be very hard to chase them. If you plant a lot of flowers, the butterflies will fly over by themselves. Only by constantly improving yourself can you attract more people. Much good luck, success is not to defeat yourself but to change yourself! To be an excellent service staff, it is not enough to only serve with a smile. It not only requires you to love your own job, but also to have professional quality and outstanding ability. ability to respond to incidents.
One year later, I was promoted from waiter to foreman. The change of role made me very uncomfortable. Under the patient guidance of the leader, I quickly entered the state, recognized the requirements for women in today's era, and led The team members study hard, constantly strengthen their self-awareness and enhance their self-cultivation knowledge. The whole store shows that people are united and work together, so that the restaurant's mysterious traveler evaluation always ranks first in the company. Although these are not It’s not my personal credit, but I feel extremely gratified every time I think of this.
In November XX, the t3 terminal was completed and put into use. The company’s t3 store needed a large number of management personnel. I participated in the competition for grassroots management positions. Through hard work and learning management knowledge, I successfully became a grassroots manager. When I was still immersed in the joy and excitement of the moment I received the notice, I learned that I was assigned to Huayang Cafe and became Huayang No. 4 store. store manager. The changes in these two business formats and positions made me feel that the burden on my shoulders was getting heavier and heavier. At that time, Manager Feng of the Brand Business Department Three put forward very high work requirements for us, and we had to complete the content of the brand manual in a very short period of time. I have experienced and mastered all the jobs in different positions. I have thought about giving up and escaping many times, but in my confusion, I saw the expectations of the company leaders and Manager Feng for me. It was those expectations that gave me the strength to resist the pressure. Courage and confidence. When troubles appear, do not resist them, but resolve them with a heart of shame, repentance, and gratitude.
I know that the burden on my shoulders is heavier. As the saying goes, you must first strengthen yourself. In the shortest possible time, I withstood the test of my professional skills by my employees, enhanced my ability to withstand pressure, and also made me understand my role as a professional. The qualities and responsibilities of a store manager.
My life took another turn in January XX. Due to personnel adjustments, I was transferred from the Huayang No. 4 store in the domestic quarantine area to the Huayang No. 1 store in the international public area. Taking over Huayang requires team building. I felt very strenuous and gave up again, but Manager Xiu told me very firmly: "You can do it, no problem." The firmness in her eyes once again gave me the confidence to improve, ignited the lighthouse in my heart, and guided a new route. I think there is no reason why I can’t do it well. In a sense, human willpower determines everything. If I can't, I must, if I must, I can.
In order to better build the team, all stores select personnel, unify their thinking, set goals, and name the team? The warm-hearted team includes two levels: building the team so that everyone can feel the warmth of home ; Warm the hearts of travelers with our first-class services. Although everyone is full of enthusiasm for work, because the foreman and employees are all newly established, everyone does not cooperate well in the early stage, and friction often occurs. As the saying goes: "A train runs fast only because of its headband". As the "driver" of the team, I believe that pressure is only temporary. In order to better stimulate everyone's sense of mission and enthusiasm, I use my private time to understand the ideological trends of employees. The team has established a "mood diary", which not only facilitates the release of employees' mood, but also You can also understand the shape and personality of employees to facilitate better work.
Most of the employees in the team are migrant workers from other places, and it is difficult to meet the requirements in terms of image, temperament, language, etc. It is impossible to ensure that employees provide unified and standardized service standards to provide services to passengers. The system standardizes the appearance, service language and behavior of female employees to enhance customers' first impression when entering the store. We also launched a two-month campaign to convey sincerity with our eyes to train employees to use their eyes to communicate with customers, use their eyes to shorten the distance with customers, enhance sincere communication with customers, and always remind us did the customer smile at you today? I hope that your satisfactory service today will get a smile from the customer in return. Let customers experience the attentive service of the warm-hearted team and continuously improve customer satisfaction. In more than a year, we have received more than 200 messages of praise from customers. In the company's monthly mystery passenger survey, the team's performance has always ranked first among the West District cafes. A person's power is limited. If you stretch out five fingers, your power is meager, but if you clench your fingers and turn them into a fist, your power is unlimited. This is the result of everyone’s joint efforts. In June XX, we received the "Youth Civilization" post issued by the group company. In July, we ushered in another fruitful achievement of our warm-hearted team. The company leaders came to the scene and awarded us the Civil Aviation Administration-level worker pioneer medal. .
People make progress together, and people grow together; we experience laughter and tears together, share responsibilities and pressure, and taste everyone's success and touch. It took one year for the team to train a store manager and two foremen for the West District Cafe, and they are all women. I think they gave full play to the characteristics of women such as persistence, tolerance, friendliness, coordination, and meticulousness. The experience gained from continuous learning in multiple positions came in handy. Whenever I see their progress, I feel extremely gratified and proud. As the saying goes, opportunities are reserved for those who are prepared. As long as we can go on unswervingly, we will all be "rainy rainbows, sonorous roses".
I am not a poet, and I cannot sing about my profession with beautiful verses; I am not a scholar, and I cannot think about my value with profound thoughts; I am not a singer, and I cannot sing about my position with a beautiful singing voice. I am just a young woman in a catering company. The big stage of the catering company has given me the opportunity to learn, exercise, grow, show myself, improve myself, reflect my own value, and make contributions. In this big world, I am ordinary. I think I am lucky. At the same time, I also understand the truth that being ordinary is happiness. Dedication makes me more beautiful.
The fresh roses of Valentine’s Day have not yet withered, and the warm atmosphere of Women’s Day is coming again.
At this moment, I can't help but think of a famous advertising slogan: ?It's good to be a woman?!
Finally, I wish all female friends eternal youth and eternal charm!
Thank you all!
Civil Aviation Professional Spirit Theme Speech 3
Distinguished judges and dear guests:
Hello everyone!
We are very grateful to the China Quality Association for creating an opportunity for us to learn and communicate with each other, and to share our unremitting efforts to improve quality and pursue excellence with outstanding groups from all walks of life!
Today , the title of my speech is: ?Quality is the lifeline of civil aviation safety?!
Quality is the life of passengers. As we all know, safety inspection is the last step in civil aviation ground safety. The quality of our work is not only related to the image of the civil aviation industry, but also to the safety of national property and passenger lives. Do you remember that the 9.11 terrorist attacks that shocked the world in XX were caused by the poor quality of security inspections, which gave terrorists an opportunity to take advantage and led to irreparable consequences. While the dust of the September 11 incident has not yet settled, and we have not had time to examine the omissions in the U.S. airport security system, my country's civil aviation "May 7" air crash over Dalian has created many more tragedies involving the destruction of homes and lives. As of March 7, the attempted terrorist sabotage of a Uyghur girl from Xinjiang on China Southern Airlines flight cz6901 from Urumqi to Beijing has made us still have lingering fears in the Olympic year? How can this lesson on the quality of security inspection work not be extremely alarming? This bloody scene How can the scene not make people extremely sad? In an instant, the wife lost her husband and the child became an orphan. Isn’t this a bloody lesson?
Quality is the belief of the enterprise. We always keep in mind that safety and quality are the foundation of all work. Without safety, there is nothing. Safety and quality have become the prerequisite for all our work. Safety awareness has become a chord that cannot be relaxed in the hearts of each of us. Safety concepts have become the core of every civil aviation person. *** The same pursuit of faith. In the past 25 years since its launch, the international airport has continuously implemented the quality policy of pursuing perfect quality, striving for excellent performance, and creating a warm airport, carrying forward the corporate spirit of "sincerity, dedication, enterprising, and dedication" to create a "rigorous, meticulous, and striving for excellence" Professional pursuit has gradually established a long-term safety and quality assurance system, which has become the cornerstone of fulfilling the solemn commitment to the safety of national property and passenger lives. Since the security inspection department was handed over from the Armed Police and Border Defense Force, there has never been a single air defense safety accident. , and has been awarded the "National Customer Satisfaction Enterprise" by the China Quality Association five times, and won the first place in the "Passenger Civil Aviation" competition nine times. In 2000, we won the highest award for China's civil aviation safety and the National Civil Aviation Safety Advanced Group. title.
Quality is the responsibility of employees. ?Hidden dangers are more dangerous than open flames, and responsibilities are heavier than Mount Tai!? In the 25 consecutive years of safe and accident-free records at the airport, although there have been no thrilling and painful lessons that shocked the world, just like experienced sailors who understand that the calmness of the undercurrent may be Just like what is more terrifying than rough seas, this is the responsibility of sailors to the ship, and it is also the high sense of responsibility and vigilance of every security inspector who always cares about the safety of passengers. On the first day of Golden Week this year, the airport inspection site was bustling with passengers and crowded. It seemed that everything was no different from the past. Suddenly, a message came from the aviation insurance sales counter that a passenger had purchased 5 accident insurances at one time. This reminds us of the reasons for the May 7 air crash. After receiving the information, the on-site duty leader and every inspector immediately tightened their nerves and investigated the passenger's identity and background according to the plan, and implemented a series of preventive measures such as key personal and baggage inspections and dynamic monitoring until the After the passengers' flight landed safely, everyone felt relieved. We use this vigilance and sense of responsibility to faithfully and firmly perform our sacred security mission.
Quality is the criterion for operation. Civil aviation safety inspections are faced with complex domestic and international environments, severe anti-terrorism situations, and different inspection objects, which require a sound operation guarantee mechanism. After years of construction, the security center has gradually formed a set of management systems that are vertical to the bottom and horizontal to the edges, so that each work link and each process forms an operation management system that supervises, restricts and complements each other.
Among them, our security center also has a rescue plan that focuses on actual combat and rapid response. This is our "Three-Level Working Status Plan", which stipulates the staffing, organization and command, and force mobilization under different situations. Maintaining a mobile assault force in the airport. For example, when Southwest Airlines plane No. 2951 skidded off the runway at the airport on June 5, XX, the security check was completed in just 8 minutes. 96 people arrived from the security inspection base 5 kilometers away. They mobilized the scene of the accident and carried forward the spirit of continuous combat. They worked hard and skillfully for 5 hours to safely drag the aircraft from the muddy grass to the apron, demonstrating the excellent style and ability of "when called upon, able to fight when called upon". He has a good demeanor of being able to endure hardships and fighting. Director Yang Chengfeng of the Public Security Bureau of the Civil Aviation Administration said after listening to the introduction of this set of specifications at a national security inspection peer work experience exchange meeting: Security inspection has always had high standards in terms of safety and quality, and these work experiences are gained by doing, not writing. , they are a banner for the construction of the national civil aviation security inspection team.
Quality is the pursuit of professionalism. The improvement of any work quality is inseparable from professional skills, and the Care Center is committed to the pursuit of professionalism. The most worth mentioning is that since the airport began to implement QC quality group activities in 2000, we have conducted 35 special research projects on the difficulties of improving the camouflage of flammable liquids and powdered items, among which 6 topics have been solved for six consecutive years. In 2000, he won the title of "National Excellent Quality Management Team"; in 2000, the topic of "Improving the Nighttime Detection Rate of Flight Zone Enclosure" was selected at all levels, and he also participated in the international qc group held in Beijing as the only representative of Fujian Province and all civil aviation Communication conference. After years of building up, in XX, the team sent by the Airport Security Center participated in the inspection skills competition held at more than 30 airports in East China and won the first place in the team and the first place in 4 individual items. In the same year, our center’s team won 5 seats among only 31 security technicians in the country in the national security inspection skills competition. The achievement of these achievements is due to the unremitting pursuit of professional quality of the Care Center. We believe in a philosophy in the "Safeguarding Center", that is, "If you don't do it, you will do it. If you do it, you must be the first."
Quality is technological innovation. Civil aviation security inspection is a complex task that targets "people". Faced with the rapid development of science and technology and the high-intelligence crimes that may be disguised, the airport is based on technological innovation and independently developed the "Civil Aviation Airport Security Inspection Information Management System". This This system can monitor the entire process of passenger security inspection and boarding management, and solves many thorny problems during the inspection process. The day before the end of the Paralympic Games, the airport security duty room suddenly received a call from the Public Security Bureau of the Civil Aviation Administration of East China, saying that the crew found that on flight sc4986 that stopped in Hangzhou, five foreign passengers frequently went to the bathroom and acted abnormally. The party requested that the security check immediately review all inspection information of the flight, and also required that all passengers and luggage be subject to a secondary security check after the plane landed at Hangzhou Airport. Danger is an order. The situation is extremely urgent. After receiving the information, Director Wang and relevant section chiefs of the center immediately rushed to the scene from home. Relying on the security information management system, they carried out security inspections of passengers and carry-on items on the flight and checked baggage according to the plan. The security inspection status and cargo security inspection status will be reviewed one by one. After careful review, no security inspection quality problems were found at each security inspection site. It was not until the second security inspection at Hangzhou Airport was completed at three o'clock the next morning that there were no safety issues. Everyone's hanging hearts were finally settled. It was a false alarm. It ends here, but it is an extraordinary inspection for the security center. The excellent quality of the security inspectors, the reliable security information system, and the rapid response mechanism have once again demonstrated the elegance of the security inspection and provided a good foundation for the security center. The realization of a safe Olympics has come to a successful conclusion.
Quality never ends, and safety work only has a starting point and no end point. One minute on the job means sixty seconds of safety. I remember that on the first day I set foot on the security inspection job, the master told me: If you choose security inspection, it means you choose responsibility.
?Yes, the country’s security is Cathay Pacific, and the people’s safety is the people’s safety. For the sake of the country’s safety and the people’s safety, for the reunion of tens of millions of families, and for the safety of hundreds of millions of passengers, we must keep our promises and take the quality of safety inspections as the key link. Intercept a dangerous factor on the ground, nip every potential accident in the bud, release every flight safely, and protect a peaceful and peaceful blue sky for the motherland!
Dear friends, let us join hands. ***Work together to build an indestructible Great Wall of Safety. In their respective positions, they complete their assigned work with quality and quantity, and spend every day safely! Let us always maintain a high sense of responsibility and a strong sense of mission, and serve us Safety records have been refreshed again and again, come on!
Thank you everyone!
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