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Standard terms of Chinese food service
Chinese food service standard 1. When the guest enters the store: Good afternoon, sir. How many people are there? Do you have a reservation?
Please come this way;
Please follow me;
Please sit down;
Just a moment, please. I'll order for you right away.
Please wait a moment, don't worry;
Coming right away;
Please have a look at the menu first:
Would you like to sit here, sir?
Excuse me, would you like to share a table with that gentleman?
Excuse me, are there any vacancies here?
Excuse me, may I use this chair?
When ordering for a guest: Excuse me, sir, can you order now?
What kind of drinks do you like? We have it in our restaurant.
What kind of wine would you like to use, sir?
Do you like it?
Do you want to try the following specialties today?
What else do you need?
Sorry, this dish takes a long time. Would you please wait a little longer?
Sorry, this dish has just been sold out. Do you think it is necessary to recommend it to you?
Ok, I'll contact the kitchen and it will satisfy you.
If you are in a hurry, can I arrange a fast food for you?
Are there any taboo dishes or dishes without any seasoning?
When serving guests: May I serve you now?
Sorry to have kept you waiting. This dish is delicious, please enjoy it.
I am sorry to have kept you waiting;
Please forgive me, I remember your food wrong;
I'm really sorry, we'll redo it for you right away;
This is our specialty, sir.
Chinese food service standard clause 4. Meal service: Here are all your dishes, sir. Please enjoy your meal.
Can I get you some more rice?
Do you need some drinks?
Do you want to add something else?
Sorry, I'll tell you as soon as I ask;
Can I help you share a dish?
Can I help you?
May I clear the table now?
5. When checking out the guests after dinner: Sir, here is your bill, please check it;
Here is your change and receipt, sir. Please keep it. Thank you.
I hope you can give us more valuable comments on our dishes and services.
Thank you for your valuable comments, and we will make improvements in your comments;
Thank you. You are welcome to come again.
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