Hotel safety self-inspection report

Hotel safety self-inspection report

Time flies by and the work has come to an end. Looking back on the work during this period, we have achieved results, but there are also problems. You might as well sit down and write a self-examination report. In order to save you the headache of writing a self-inspection report, the following is a hotel safety self-inspection report that I have compiled for you. You are welcome to read it. I hope you will like it.

Hotel safety self-inspection report 1

Dear Director Ding and leaders:

Hello!

First of all, on behalf of all the staff of xxx International Hotel, I would like to extend a warm welcome to the inspection leaders for their visit to xxx International Hotel for guidance.

xxx International Hotel is a four-star foreign-related tourist hotel invested and built by xxx Real Estate Co., Ltd. with independent legal personality. It opened to the public on March 10, XX, and was rated as a four-star hotel in October XX. The hotel covers an area of ??12,000 square meters and has a business area of ??16,920 square meters. ***There are 198 guest rooms, including 125 ordinary standard rooms, 40 deluxe standard rooms, 20 deluxe single rooms, 2 triple rooms, 10 business suites, 9 deluxe business suites, and 1 deluxe suite; There are 3 large, medium and small conference centers; the restaurant has a buffet area, banquet hall, and 22 special private rooms; the hotel also has bars, shopping malls, fitness centers and many other leisure and sports facilities. Over the years, with the care and strong support of leaders at all levels, the operation and management of xxx International Hotel has made great progress and development. In line with the purpose of "backing xxx and serving the society", we continue to improve service facilities, improve overall quality, strive to provide travelers with a safe, comfortable, clean and pleasant accommodation environment, and further promote the connotative and quality development of xxx International Hotel . Next, I will report to the leadership on the operation services and self-inspection of xxx International Hotel. If there is anything inappropriate, please criticize and correct it.

1. Safety quality has been comprehensively improved, and the foundation for safe operations has been strengthened.

1. Comprehensively promote the construction of safety management system

xxx International Hotel has signed a safety "Safety Goal Responsibility Letter" at every level and further improved contingency plans for various emergencies. In particular, the supervision of construction sites has been strengthened, requiring construction units to sign a "Work Safety Responsibility Letter" before entering the site for construction. We conscientiously implemented the "Regulations on the Management of Tableware Disinfection", further refined the safety responsibility system, once again sorted out the safety hazard database, carried out in-depth investigation and rectification of hidden dangers, and strengthened the risk prevention and control system.

We combine the local conditions of Bijie to provide business travelers with a safe environment for food, accommodation, entertainment and leisure. Taking the safety production month, the document holding inspection month, and the three concepts of safety as the starting point, we will do a good job in publicity of the activities and highlight supervision and inspection. A comprehensive survey of the qualifications and abilities of professional and technical personnel in key positions such as security and engineering was conducted within the xxx International Hotel. While emphasis was placed on holding certificates for employment, more emphasis was placed on practical operational abilities. The elite forces from various hotel departments were mobilized to form the xxx International Hotel Volunteer Fire Brigade to enrich the fire rescue force.

2. Further improve safety service facilities and enhance the safety and security capabilities of xxx International Hotel

(1) xxx International Hotel invested more than 760,000 yuan to improve fire protection equipment and facilities. While eliminating safety hazards, ensure that equipment and facilities are always in good and usable condition. More than 40,000 yuan was invested to replace the surveillance cameras in the public areas of the building, improving the building's safety assurance capabilities.

(2) Actively carry out activities to bring fire protection knowledge into guest rooms, and make warm cards with fire protection knowledge about escape and self-rescue, and place them in guest rooms for guests to read, so that guests can further improve their understanding of the building’s safety facilities. It has the ability of escape and self-rescue and is well received by passengers.

2. Promote brand building and further improve software and hardware service levels

1. Continuously improve the service system

Comparing with the "star hotel" operation quality service standards, Through the mysterious passenger service experience, we identified our own shortcomings and continued to improve the existing problems, and formulated the "Service Work Performance Appraisal Management Measures". Establish a service linkage mechanism for various departments, strengthen the first inquiry responsibility system, improve the service guarantee information early warning mechanism, and improve VIP passenger service guarantee capabilities.

2. Promote brand building work

Practice Chinese services, establish xxx international hotel service awareness, and create a xxx international hotel characteristic service brand. In response to the increasing number of business guests staying at Bijie Feixiong Airport, xxx International Hotel established a housekeeping service department for airport customers in October XX to further deepen the content of services for overseas personnel and provide more refined and professional services . The "butler-style" service brand has begun to take shape.

3. The hotel environment has been significantly improved, and the basic quality of the hardware has been continuously improved.

In view of the obsolete and aging service facilities of xxx International Hotel, the hotel has invested heavily in further improving service facilities and optimizing service processes.

(1) In XX, more than 1.89 million yuan was invested to renovate the hotel lobby, adjust the hotel service pattern, and optimize the service process. It is expected to be fully put into use in December XX.

(2) In XX, more than 4.56 million yuan was invested to renovate the hotel restaurant and fitness center, improve the dining environment, and enrich the leisure and entertainment activities for tourists. It is expected that they will be put into use in May XX.

(3) In XX, more than 1.98 million yuan was invested to complete the decoration and renovation of guest rooms on floors 6-19. Its decoration style, functionality, service, comfort, and safety are more in line with the overall requirements of a four-star hotel. ; Invested more than 560,000 yuan to replace LCD TVs, purchase mini refrigerators, and replace disposable items with more environmentally friendly ones. The service functions have been further improved and the comprehensive competitiveness of xxx International Hotel has been enhanced.

(4) It is expected to invest another 260,000 pairs of LED replacements in xx, and it is expected to be completed and used in March xx.

(5) In xx, it is estimated that 950,000 yuan will be invested in the renovation of employee canteens, employee dormitories, and employee entertainment projects. It is expected to be completed and used in February xx.

(6) In xx, it is expected to invest another 350,000 yuan in guest room linens and furniture, and it is expected to be completed and used in February xx.

4. Strengthen training and continuously improve employee service skills

The service training work has been institutionalized and a regular pattern has been initially formed. Only in XX, *** organized 30 large-scale trainings throughout the year, with an average of 88 participants. More than 10 managers were selected to study and inspect outstanding domestic hotels and apply advanced management experience to the actual work of the hotel. On September 17 this year, in the "City-wide Hotel Industry Staff Skills" competition organized by the Municipal Hotel Association, xxx International The hotel team won the team gold medal, special gold medals for Chinese food and Chinese pastry, and gold medals for room service skills.

5. Service supervision and inspection system have begun to take shape

Re-establish the Quality Inspection Department of xxx International Hotel. We have improved the quality inspection work specifications and processes, and formed a work process that combines normal inspections with sudden inspections, and daily inspections with special inspections, further improving employees' self-discipline and comprehensive ability to serve passengers.

3. The economic benefits have been greatly improved, and all operating indicators are controlled within the budget.

xxx International Hotel continues to innovate its thinking, further integrates resources, and gradually forms a xxx international hotel market-oriented The sales market pattern of leading and coordinated development of multi-level customer markets. In XX year (total revenue), xxx International Hotel achieved revenue of 47.8953 million yuan, and the room occupancy rate reached 99.96. Compared with 10 years, they increased by 8.9053 million yuan and 20.32 respectively. The budget target was exceeded by 5.7953 million yuan; the profit was 12.562 million yuan, and the profit target was exceeded by 1.238 million yuan.

In XX year (total revenue), the revenue from January to November was 18.7959 million yuan, and the room occupancy rate reached 70.36. Compared with the same period in 2012, there was a decrease of approximately 27.89 million yuan, approximately 65%. The average number of rooms completed per month/700,000, the average number of restaurants completed per month/500,000, and the average number of leisure clubs completed per month/500,000 were realized; the profit was negative 890,000 yuan.

Energy conservation and emission reduction work has been steadily promoted. After obtaining the four-star hotel qualification certification in XX, xxx International Hotel has continuously improved the equipment and facilities operation management system and innovated the operation model. While further carrying out energy conservation and consumption reduction, Actively participate in social welfare undertakings and demonstrate corporate social responsibility.

1. xxx International Hotel continuously improves the energy consumption saving system through system innovation, and checks the energy saving situation in conjunction with daily inspections. Through technological innovation, we ensure that facilities and equipment are always in optimal operating condition and achieve energy saving effects. We increased investment in new energy-saving facilities and replaced 166 LED light sources to further reduce power consumption. Through the effective implementation of various systems, xxx International Hotel spent more than 410,000 yuan on energy costs throughout the year (January to November), which was basically the same as last year on the premise of a significant reduction in guest room revenue.

2. xxx International Hotel strictly implements the vehicle ticketing system and vehicle maintenance system to prevent sick vehicles from traveling while reducing the frequency of vehicle use.

3. xxx International Hotel actively responded to the national call, posted anti-smoking slogans, placed anti-smoking signs, produced anti-smoking notices, and implemented a comprehensive ban on smoking within the hotel. At the same time, outdoor LED displays are used to promote the society.

4. After the xxx International Hotel invested in the renovation of the air-conditioning system, the monthly electricity bill for the air-conditioning system was also saved by 48,000.

5. Strengthen the supervision of energy conservation and emission reduction, raise employees’ awareness of energy conservation and emission reduction, and reduce the hotel’s water and electricity bills by more than 50,000 yuan (January to November)

6. Actively carry out the activities of striving for excellence and promote the spirit of corporate culture 1. The "Quality Inspection Team" of xxx International Hotel has carried out in-depth activities of striving for excellence, set up pioneer posts in key positions, re-divided the quality inspection responsibility area, xxx International Hotel The hotel's human resources department actively fulfills its commitment to fairness, justice, rewards and punishments for employees' work. 2. Give full play to the active role of employees. The xxx International Hotel Trade Union actively organizes employees to participate in various cultural and sports activities carried out by the group. The "I Love My Family" speech contest and the "Singing Hometown and Praising the Party's Grace" literary and art event held at the Bijie Large Enterprise Joint Art Association During the singing competition, the xxx International Hotel team received high praise, and Liu Tianli, a front office employee, won the first prize in the singing competition. Adhering to a people-oriented approach, we gradually increased employee remuneration, improved employee canteen service facilities, raised meal standards, and achieved unified management of internal and external meal cards. Paying attention to the interests and needs of employees, through mutual aid funds and loving donations, it funded the sick employee Liu Neng with 17,000 yuan to help him tide over the difficulties.

7. The hotel’s perceived shortcomings:

1. The staff’s logistics equipment is aging, including dormitories and staff restaurants (under renovation);

2. Employees The attrition rate is 38% in XX, so the service does not meet the service standards and personalized services;

3. The hotel door is not stylish enough;

4. The room department is poor Due to the high usage rate in xx, some parts are obsolete;

5. The utility room in the logistics area is not equipped enough;

6. The above self-examination issues xxx International Hotel is already making every effort to rectify them .

In the future work, under the guidance of the industry management department, we will benchmark against the advanced ones, further identify deficiencies, and strive to create a new situation in the development of xxx international hotels.

Thank you! Hotel Safety Self-Inspection Report 2

According to the work instructions of the company headquarters, in order to implement the hotel safety work, effectively eliminate fire safety hazards. The Engineering Security Department organized personnel to conduct safety inspections in various departments and areas of the hotel.

The specific inspection situation is as follows:

1. Safety management situation

1. Implement the fire safety responsibility system and post fire safety responsibility system, and clarify the fire safety responsibilities of each position.

2. Determine the persons responsible for fire safety at all levels and positions.

3. A fire prevention committee was established and a production safety responsibility letter was signed in accordance with regulations.

4. Established a safety organization, equipped with safety management personnel, and established a volunteer fire brigade

5. Based on the principle of "whoever is in charge, who is responsible", achieve safety management Responsibility is assigned to each person, and the safety management system and emergency plan are complete.

6. Check the management of fire safety files and ensure that the safety duty records of each position are in good condition.

2. Hardware facilities:

1. Check that the automatic fire alarm system of the fire monitoring center is operating in good condition.

2. Check that the safe evacuation signs and emergency lighting in each area are configured and in good condition.

3. Check the fire hydrants and automatic sprinkler probes in each area. The water pressure is normal, the accessories are complete, and the cleaning, maintenance and inspection are in good condition.

4. Check the ABC dry powder fire extinguishers on each floor and in each department. They are clean, maintained and in good condition, and there are no failures or expiration dates.

5. Check that the fire broadcasting and audio-visual switching systems are in normal condition.

3. Main existing problems and corrective measures:

(1) Main existing problems

1. The quality of multiple air switch boxes and power switches was found And the working voltage does not meet the requirements.

2. The hotel’s fire protection equipment was not operated in a coordinated manner.

3. The problem of private power supply in some hotel departments is serious.

4. The unreasonable installation locations of many power sockets in the hotel pose safety risks.

5. Check that fire stairways, safety exits and fire passages in various areas are blocked and occupied in many places, and fire doors are often left open.

(2) Corrective measures:

The hotel will take the following corrective measures in response to the problems discovered during the investigation.

1. Maintenance and replacement of air switches and power switches.

2. Develop a fire protection linkage plan for operation testing.

3. Rectify the phenomenon of private power connections and install them uniformly in parts that really need power to eliminate potential safety hazards.

4. Uniformly rectify the unreasonable installation locations of hotel sockets to eliminate potential safety hazards.

5. Carry out unified rectification and relocation to solve the problem of blockage of fire stairs, safety exits and fire passages. Educate employees on fire safety and make sure that employees develop the habit of closing fire doors. Hotel safety self-inspection report 3

According to the notice issued by the Jincheng City District People’s Government on the "Jincheng City Urban Construction Social Fire Safety Firewall Project Work Plan", our unit carefully conducts inspections of potential safety hazards within the unit. Conducted investigation and rectification. The self-examination and self-correction situation is now reported as follows:

1. Safety Management System

1. Implement the fire safety responsibility system and post fire safety responsibility system, and clarify the fire safety responsibilities of each post .

2. Determine the persons responsible for fire safety at all levels and positions.

3. A safety committee was established and safety production responsibility letters were signed at various levels in accordance with regulations.

4. Established a safety organization, equipped with safety management personnel, and established a voluntary fire brigade.

5. Various systems and plans are put on the wall.

2. Training and employment with certificates

1. The person in charge of the enterprise, the director of the safety department, and the special operations personnel must have a certificate to work.

2. Regularly train employees on safety self-rescue knowledge and safe escape knowledge; the number of certified personnel should correspond to their positions.

3. Special equipment (boilers, elevators)

1. The manufacturing, installation, modification and maintenance of elevators should be undertaken by qualified units, and the products must have certificates of conformity and safety inspection reports.

2. The speed limiter, safety gear, buffer, limiter, alarm device and door safety device are complete, sensitive and reliable.

3. The number of broken wires, corrosion wear, deformation, length of use and fixed state of the traction rope comply with national standards and must be inspected and maintained regularly.

4 Boilers, pressure pipes, and containers are inspected regularly according to regulations, and the safe use period meets the requirements. And there are dedicated personnel with certificates to work

IV. High-voltage power distribution room

1) The power distribution room is well ventilated, and measures are taken to prevent rain, snow, fire, and small animals from entering and exiting.

2) High-voltage insulating foot pads are laid, and obvious safety signs are set up. The fire resistance level is not less than level 3. And equipped with fire extinguishing equipment that meets the requirements.

5. Power (lighting) distribution box

1) The inside and outside of the box are clean, intact, free of debris and water, with sufficient operating space and in compliance with safety regulations.

2) The PE line of the box is connected reliably.

3) The wiring in the box is correct and equipped with a leakage protector.

4) The exposed live parts are shielded intact.

5) The grounding resistance of lightning protection and anti-static should be measured once a year by professionals from relevant departments before the thunderstorm season. The size of the grounding resistance should meet the requirements.

6) Indoor lamps should be no less than 2.4 meters from the ground, and outdoor lamps should be no less than 3 meters away. The three-phase load of the lighting system should be balanced, and the number of lamps and sockets on each single-phase circuit should not be overloaded. The current does not exceed 15A.

7) The metal shell of the lighting fixture is connected to the PE wire. The lighting switch box is equipped with an isolation switch, short-circuit and overload protection appliances and a leakage protector. The circuit is selected with a leakage action current equal to or less than 30 mA. Leakage protector with leakage action time less than 0.1 seconds.

8) The distance between incandescent lamps, high-pressure mercury lamps and combustible materials and combustible structures shall not be less than 0.5 meters.

6. Fire-fighting equipment

1. Safety passage

1) There are no illegal buildings built in the fire passage, within the fire prevention distance, or on the roof of the building.

2) There is no blockage or occupation of fire escapes, and safety exits and emergency evacuation channels are unobstructed.

3) The total clear width of evacuation stairs, walkways, and doors shall be based on the number of evacuees and in accordance with the "Code for Fire Protection Design of Buildings" (GB50016-2006) and "Fire Safety Management of Densely Congested Places" (GA654-xxx) The regulations are calculated and determined; the minimum clear width of the evacuation passage must be 1 meter.

4) Instruction signs are installed on evacuation passages.

2. Safety exits

1) There should be no less than 2 safety exits for places over 80 square meters, specifically in accordance with the "Code for Fire Protection Design of Buildings" (GB50016-2006), "Personnel The provisions of "Fire Safety Management of Concentrated Places" (GA654-2006) were calculated and determined.

2) The safety exit door is not locked or blocked.

3. Fire-fighting equipment configuration

1) Indoor fire hydrants ensure long-term water supply, and dry powder fire extinguishers are equipped on each floor. Dormitories, canteens, warehouses, conference rooms and other key places are equipped with Two 4kg portable fire extinguishers have been purchased and will be inspected and registered monthly by a dedicated person.

2) The fire sprinkler network has long-term water supply and the pressure is maintained at 4 kg.

3) The clear width, clear height, and pressure-bearing capacity of the fire lane meet the requirements and are not occupied.

4) There are no obstacles on the fire climbing surface that would affect firefighters’ climbing operations.

5) The number and width of safe evacuation stairs and exits, and the evacuation distance of passages meet the requirements.

6) The water level indications in open-air water tanks and pools are normal.

7) The fire hydrant pump, sprinkler pump, and main and backup pumps are manually started normally and can be automatically switched; the main and backup power supplies are switched normally.

8) The water pump adapter is well maintained, clearly marked, and can be opened normally.

9) The location and fire separation of the fire pump room meet the requirements of the regulations. The evacuation door leads directly to the outdoors or is close to the safety exit, and the emergency lighting can work normally.

10) The fire backup generator can automatically switch to normal start within the specified time, and the fuel reserve is sufficient. The fire main power supply is normal.

11) The number, location and illumination of accident lighting and evacuation indication signs comply with fire protection requirements.

12) The communication equipment is not damaged and can be used normally.

13) The fire alarm controller can display various signals normally and operate normally; the number of shielding points does not exceed relevant regulations, and there is an audible and visual alarm.

14) The detector and fire alarm controller can alarm normally, and the main and backup power supply of the controller can be switched normally.

15) Manually starting the smoke exhaust fan is normal.

16) The personnel on duty are on duty 24 hours a day and hold certificates. They are proficient in the operation of each system and the duty records are true and complete.

VII. Others

1) The gas used in the canteen is leak-free and the storage of gas bottles complies with relevant standards.

2) The canteen is equipped with disinfection equipment and ventilation equipment, and cooking utensils and tableware are cleaned and disinfected.

3) In addition to fixed lighting, no other electrical appliances are allowed in the warehouse; the warehouse is equipped with eye-catching fire prevention, anti-virus, no smoking and no use of open flames signs.

4) Each room is equipped with evacuation instructions, etc.

5) Develop a safe evacuation plan and conduct a successful drill. Security personnel can quickly arrive, clarify their responsibilities, and carry necessary equipment to carry out fire-fighting and rescue operations.

6) Developed vehicle management measures to strengthen safety management.

7) Developed construction management measures to strengthen safety management during construction. ;