Legal knowledge of yoga card withdrawal

Generally, merchants will write the words "no refund after card replacement" on the back of the yoga card, but this word is invalid in law, because it belongs to the format clause, which unreasonably limits the rights of consumers, so it can be seen that consumers can return the card. However, it should also be noted that if you want to return the card, you must have a reasonable reason, otherwise there will be the possibility of breaking the contract just because you don't want to accept the service any more, which may lead to the loss of liquidated damages.

According to the relevant laws and regulations, consumers have the right to report and accuse acts that infringe on consumers' rights and interests and illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.

When collecting and using consumers' personal information, business operators shall follow the principles of legality, justice and necessity, clearly state the purpose, manner and scope of collecting and using information, and obtain the consent of consumers. When collecting and using consumers' personal information, business operators shall disclose their collection and use rules, and shall not collect and use information in violation of the provisions of laws and regulations and the agreement of both parties. Operators and their staff must keep the personal information of consumers strictly confidential, and may not disclose, sell or illegally provide it to others. Operators shall take technical measures and other necessary measures to ensure information security and prevent consumers' personal information from being leaked or lost. In case of information leakage or loss, remedial measures should be taken immediately. Without the consent or request of consumers, or the explicit refusal of consumers, business operators shall not send commercial information to consumers.

legal ground

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 9 Consumers have the right to choose their own commodities or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services.