Is there a time limit for goods purchased by third-party sellers in JD.COM to confirm receipt? Now that I have received the goods, I want to return them. After submitting the return application, I loc

Is there a time limit for goods purchased by third-party sellers in JD.COM to confirm receipt? Now that I have received the goods, I want to return them. After submitting the return application, I locked the order. If it is a third party, your return application will be reviewed by the third party, so if the review fails, don't give up, keep calling JD.COM customer service and let JD.COM negotiate with the third party!

The return is a product quality problem, and the seller pays the freight, but you don't want it for your own reasons. It is estimated that you will have to pay the fee. There is a time limit for processing refunds. It will be returned when the time comes.

Extended data

JD.COM delivery service

2 1 1 time limit

Time limit 2 1 1: spot orders submitted before1:00 am (before 10 am in some cities) are counted from the time when the orders are delivered on the same day;

Spot orders submitted before 1 1: 00 in the evening (calculated from the time when picking is completed after the order leaves the warehouse) will be delivered before 15: 00 the next day. By 20 13, 12, 3 1, 2 1 1, the time limit has covered 40 cities in China.

the next day

Next-day delivery service: spot orders submitted before a certain time point (counting from the time point after the order is issued) will be delivered the next day. In addition to the time-limited service of 2 1 1, JD.COM's next-day service also covers 248 cities in China.

speed up

Express delivery service is a personalized value-added service for users. If users choose Express Jeddah delivery service, they need to submit the order by online payment or cash on delivery. After checking Express Jeddah service, JD.COM will deliver the goods to your address within 3 hours of service time. Our business covers six cities: Beijing, Shanghai, Guangzhou, Chengdu, Wuhan and Shenyang.

Jingzunda

Beijing Zhunda is a value-added service provided by JD.COM, so you can choose the exact receiving time. If Beijing Zhunda distribution service is selected, after the order is successfully submitted through online payment or cash on delivery, the goods selected by customers who support Beijing Zhunda service will be delivered to the provided order receiving address.

On the basis of the original order amount, Beijing Zhunda freight is charged for each order (39 yuan for large commodities and 6 yuan for small and medium commodities). If an order contains both large and medium-sized goods, the Beijing Zhunda freight for large and medium-sized goods will be charged at the same time.

Night game

Night delivery service is a faster and more convenient value-added service for users. If users need door-to-door delivery service at night, please select 19:00-22:00 in the calendar when placing an order, which belongs to the goods within the scope of night delivery service. JD.COM will try its best to arrange the delivery staff to deliver the goods to users on the night selected by users 19:00-22:00. The night delivery service provides services in Beijing, Shanghai, Chengdu, Guangzhou and Wuhan.

Jack-up cupboard

According to reports, JD.COM can provide round-the-clock self-reporting service. Users only need to choose the self-service delivery method when placing an order, and the purchased goods will be delivered to the self-delivery cabinet at the first time, and then the JD.COM system will automatically send a short message to remind consumers to pick up the goods.

When picking up the goods, consumers only need to enter the order number and the picking-up code, or directly scan the picking-up QR code to complete the identity verification. After the payment is completed by swiping the POS card according to the prompt, they can open the cabinet to pick up the goods. Longjiang Bank will be equipped with service personnel at various outlets to conduct shopping guide publicity to help consumers use self-service.

Unmanned aerial vehicle

Since 20 165438+1October 10, JD.COM UAV has been put into operation at the same time in Suqian, Xi and Beijing, which means that JD.COM UAV has been put into operation after its first flight on 2016 and 6 18. ?

Baidu Encyclopedia-JD.COM