How to report the illegal operation of passenger vehicles?

"12328", as the national unified special service number of the transportation service supervision telephone, is a unified social public welfare supervision telephone in the transportation industry. 12328 The main functions include service supervision, complaint reporting and consulting services in the transportation industry. Business areas mainly cover road transportation, highways, waterways and other industries. You can call 12328 to report the illegal operation of black cars. After encountering a black car, the parties need to write down the license plate number as much as possible and describe it in detail with the manual customer service, and the manual customer service will make a judgment. After the report is successful, a short message will be sent within 15 days to inform relevant personnel of the processing result. Illegal operation refers to the operation behavior without obtaining the operation right according to law, that is, operating beyond the approved scope without obtaining the operation certificate issued by the relevant competent department. To identify illegal business, two conditions must be met:

1, commercial behavior;

2. The vehicle is a non-operating vehicle, that is, it has not obtained the operation certificate issued by the relevant competent department and exceeds the approval. In order to maintain a good road traffic order and protect the legitimate rights and interests of passengers, passenger vehicles and drivers must hold relevant certificates and meet certain conditions before driving on the road, otherwise they will be punished as follows:

1, ordered to stop operation, generally issued by the road transport management institution at or above the county level;

2. Impose a fine according to whether there is illegal income. If there is no illegal income or the amount of illegal income is less than 20 thousand yuan, the traffic control department will impose a fine of about 300-65438+ 10 thousand yuan. If there is illegal income, the traffic control department will impose a fine of 2- 10 times the illegal income.

3. In case of suspected illegal crimes, the police will also investigate the criminal responsibility of those involved. Scope of business.

legal ground

Article 69 of the Regulations of the People's Republic of China on Road Transportation

In violation of the provisions of this Ordinance, passenger transport operators and freight transport operators are under any of the following circumstances, and the transportation departments of local people's governments at or above the county level shall order them to make corrections and impose a fine of more than 3,000 yuan/kloc-0,000 yuan; If the circumstances are serious, the road transport business license shall be revoked by the original licensing authority:

(1) Failing to stop at the approved passenger station or driving in accordance with the prescribed route and announced frequency;

(2) Forcibly soliciting customers and goods.

(three) in the process of passenger transport without changing the transport vehicle or handing over the passengers to others for transport;

(four) without reporting to the original licensing authority, the passenger transport business is terminated without authorization.

(5) Failing to take necessary measures to prevent the goods from falling off and scattering.