Why can't I find the express information of the book I bought in the post office?

No trace information was found, which may be due to the following reasons.

1. The carrier did not receive the package.

2. The carrier did not enter the tracking information of the package.

3. The logistics number is incorrect. You can check the single number on the courier.

4. The logistics information has not been entered into the system or the query system has not been updated, and there is something wrong with the data in the information system.

The carrier fills in the single number of the pre-purchase order first, because the time is tight or the goods are temporarily out of stock, and the goods are not delivered.

Generally speaking, after the package is sent, the carrier will process the package and then enter the tracking information, which may take several days, so the tracking information may not be found immediately after it is sent. You can contact the carrier for confirmation or make an inquiry later.

You can try a variety of query methods, common logistics information query methods, such as express official website query, express customer service hotline query, comprehensive query platform query, mobile phone subscription number query, mobile phone client query and so on.

In either case, the best way is to contact the freight forwarder and ask him for help. If he says the order number is correct, it must have not been issued. Just apply for a refund directly. If you sent it yourself, first check whether the order number is correct. If it is correct, please contact the local outlets as soon as possible.