Revealing the Truth of Black Screen: System Crash, Software Conflict or Screen Damage?

Did your mobile phone screen suddenly go black? Don't worry, this may be caused by a variety of reasons, including system problems, software conflicts, and even screen damage. Let's find a solution together!

Black screen first aid guide

The following is a black screen first aid guide to help you solve the black screen problem quickly.

1 What if the screen keeps going black?

If your phone keeps going black, try to press and hold the power button and volume button at the same time for more than 7 seconds, and then restart your phone. If the problem still exists, remember to bring the purchase invoice, maintenance card and machine to the nearest Samsung service center, and professional engineers will test and handle it for you.

2 What about the occasional black screen?

If your mobile phone occasionally goes black, you can recall whether a new plug-in was installed before the black screen. It is recommended to uninstall them and see if the problem is solved. Back up telephone data (phone book, SMS, multimedia files, etc.). ), and then try to restore the factory settings (Settings-Privacy/Reset-Restore Factory Settings).

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If the above methods can't solve the problem, I suggest you go to Samsung Service Center for comprehensive inspection and handling by professional engineers.