How to refund the cost of mobile broadband?

To refund the mobile broadband fee, you can follow the following steps:

1. Bring the original ID card to the business hall of the mobile company to cancel the account. If the deposit of naked cat has been paid when installing broadband, it needs to be returned to the mobile company, and the account can be officially cancelled after clearing the fee.

2. Handle the pre-sale account in the business hall of Mobile official website Communication 100. If the customer does not use the package at the end of the year (no traffic is generated), he can ask the sales staff to reduce the expenses incurred in the current month, and the sales staff will reduce it after verification.

3. Call mobile customer service 10086 for broadband pre-sale. After making an appointment to cancel the account, you can officially cancel the account after paying the fee. In addition, you can also cancel the mobile broadband service according to the prompts through the official mobile customer service website or APP.

4. Edit SMS to cancel. Edit the four zeros of the message and send it to 10086. According to the receipt number of the short message, resend the corresponding service receipt number to cancel the service.

Please note that different mobile broadband packages may have different refund rules. Please check the relevant terms and conditions first, or consult mobile customer service for details.

I hope I can help you, please adopt it in time. Thank you.